Quality Inn and Suites Danbury near University

Location. Friendly staff

Dresser drawers were broken and hanging. Tile in bathroom was filthy and no housekeeping showed up on January 1st with clean towels

Ripped curtain, burns in bedspread, ripped towel, ripped quilt. Dirty old couch. Dirty water reservoir in coffee maker. Overcharged me, said it was an upgrade, I never asked for an upgrade AND I questioned the wrong amount upon check in and they said it would be the correct amount when I checked out. It wasn’t. I called and talked to manager Betty and she said they would fix it. They did not. This is the second time in as many stays that I was overcharged. I won’t be staying here again. So were all the ripped linens the upgrade????

Some days they actually had handicapped parking spots. SOME DAYS

EVERYTHING. I was up charged just for asking for my room to be handicapp accommod. AND was not given a rcpt the charges to my cc. I didn't know until after I checked out.The SO CALLED breakfast was nvr full & always ended an 2hr earlier. Rude night gu

Bed was comfortable. Heat was easy to regulate.

Walls are paper thin. I could hear the woman in the room next to me talking on the phone. Talking, not screaming. Got zero sleep. Wifi didn't work. Phoned front desk in the evening. Told different staff at check-out. Asked for a discount. They said they would get back to me. It's been 6 days so clearly that's not gonna happen.