Holiday Inn Express & Suites Oceanfront

Our stay was cancelled due to a medical emergency but the form would not let me comment without answering each question. I had Dr notes for my injury yet it took 4 long months and numerous phone calls to get a refund .In the end, they did the right thing but a handicapped person should not be made to feel like you are a nuisance because your “normal” is very different than other travelers.

A Dr.’s note should be proof that you were indeed unable to make that trip . Missing our long awaited trip was heart breaking enough without having to beg and plead for someone to believe that my Dr. was a medical expert rather than their belief that we just decided to miss a beach weekend in FL.