Le Trophée By M Hôtel & Spa

The location was great and the rooms were nice

It was far to hot in the room with no air conditioning. The walls were paper thin and the hotel so noisey

The central location

RUINED STAY EXPERIENCE The property rooms need to be seriously refurbished. We took pictures of the torn-up curtains, the dirty carpet in the room, very poor bathroom amenities (no paper tissue) and dwindling furniture (lighting) The first night, with no Wi-Fi nor phone network in the room (and despite the will to help from one staff), we had to step outside the hotel in order to contact our close ones - As we wanted to leave the hotel after a despicable overnight we were abruptly reminded that the hotel will retain the amount of our whole booking in FULL (by law !) WE WERE EVEN CHARGED FOR AN EXTRA SESSION AT THE SPA THAT WAS NOT USED, WHILE WE MADE SURE TO CANCEL IN ADVANCE. (again, it's THE Rule! ) we could call THAT A STEAL ! When using the tiny-one person wet room ('hammam' for a fee of 1€ per minute) you might want not to be claustrophobic since you're seating face to face to the wall.. For this and that, This HOTEL IS OVERPRICED, compared with similar properties in the region The staff at front-desk needs real ironing - either brash or inexperienced - and should be trained to the business/commercial sense Finally, BEWARE of leaving your credit card imprint with the reception as a bad surprise awaits you with OVERCHARGES as experienced AFTER I Received my transaction statement through my bank - the latter said THAT'S EXTORTION! A complaint was since filed to recoup the amounts (apparently often) overbilled by this Hotel