Dhaka hotellia

Plussat: Excellent location Friendly staff Very clean , nice outdoor swimming pool

Miinukset: Too many people coming in and out of the hotel, perhaps the management need to look into this

Plussat: The breakfast was a superb spread - and enough options for both the vegetarians and the non-vegetarians. Ample options from cold cuts, oriental cuisine, the continental options and the local delicacies. Very well served and taken care by the staff! Kudos to them!

Miinukset: The hotel is an old hotel, and while it has been made up as a modern facility, some of the fittings and upholstery do carry a tired look. Could be changed, or refurbished - would make a world of difference.

Plussat: Location and cleanliness

Miinukset: Room service (food)

Plussat: Great location

Miinukset: Seriously need updating. Stained carpet No safe cabinet 3/4 star quality

Plussat: Very calm and peaceful environment in the room.

Miinukset: Too much knocking on the door by stuff.

Plussat: The staff was very professional and friendly. The room was clean, and well appointed.

Miinukset: Not sure if the shops are part of the hotel, but I found the tailor to be less than friendly, and acted like they were not interested in my business. They quoted two different prices for the same thing on different days during my stay. Both were exhorbitant.

Plussat: Security,food, stuffs,room,bathroom,everything.

Miinukset: To get a taxi

Plussat: I would like to thank Mr. Mak, the Lebanese Manager, who assisted me with everything during my stay at the hotel, he made me feel at home and made every step is easy as possible. He even assisted me in flight bookings, and he gave me advice regarding hotels in another country. His nice work really has to be recognized, and he deserves a lot more than he is now. He will be the reason I will return back to this beautiful hotel. Thank you Mak! Fayez

Miinukset: I would like to thank Mr. Mak, the Lebanese Manager, who assisted me with everything during my stay at the hotel, he made me feel at home and made every step is easy as possible. He even assisted me in flight bookings, and he gave me advice regarding hotels in another country. His nice work really has to be recognized, and he deserves a lot more than he is now. He will be the reason I will return back to this beautiful hotel. Thank you Mak! Fayez Alfaqih

Plussat: Turvallinen hotelli lähellä lentokenttää. Hotellissa on hyvät palvelut (kuntosali, ravintolat, uima-allas). Hotelli soveltuu hyvin liikematkailuun ja hotellissa helppo järjestää business-tapaamisia.

Miinukset: Hotelli sijaitsee ruuhkaisan päätien varrella, joten liikkuminen ruuhka-aikaan haastavaa. Ravintolapalvelut ova hinnaltaan arvokkaita.

Miinukset: We had no electricity for around 2 hours despite several assurances from staff.

Plussat: Close proximity to airport

Miinukset: Rates are slightly expensive

Plussat: Very comfortable bed and exceptionally clean room. Attentive staff.

Plussat: The staff is great. The hotel itself is very nice. I felt like i was in the US. The rooms are very comfortable and the cable tv worked perfectly.

Miinukset: I would say the only thing that could be improved is the food (room service food). I ate mainly local indian food as I thought it would be the safest bet vs trying to eat anything like US food. The indian food seemed like it was microwaved. I did try the burger one day....not good.

Plussat: Staff behaviour is excellent, roof top restaurant is nice

Plussat: I did not have breakfast as I had a meeting with a client outside.

Miinukset: Poor staffing; need to know professional behavior and friendly

Plussat: If this what Radisson calls 5-star, then I don't know what 2-star or 3-star is anymore! The rooms and amenities are old enough to be put inside a museum. For BDT 20k (twice the price of equivalent category rooms offered at InterContinental Dhaka & Pan Pacific Sonargaon) you expect at the very least, a decent room with a decent TV, furniture and even electric sockets! The other above-mentioned hotels at half the price offer much better services, modern amenities and even buffet breakfast for 2 people! The front desk wouldn't even change my room when I requested a room change. Instead, they said they were sold out, which is a polite way of lying to you. I wish I could've taken some pictures to show everyone how old the rooms are. Is that why they changed it from Radisson to RadissonBLU? I have no idea but I do know one thing which is that the entire experience was disconcerting and underwhelming. My advice, just pick InterContinental, Amari or Four Points, if it is available, for now until they overhaul their hotel and bring to even 4-star standards if at all.

Miinukset: The room, the pushy front desk fellow (God bless him) and the amenities!

Plussat: Nothing

Miinukset: Heater did not work, buffet was out in the cold, Room was substandard

Plussat: Breakfast is good

Miinukset: No

Miinukset: The Shower mixer was confusing even for a person like me who in a year stays in Hotels for 100 nights a year !!! It took me quite some time to figure it, it might be good to put a sticker just above the Mixer explaining how to control the water temperature.

Plussat: Location is good, close to main business street of Dhaka. Good breakfast (three kitchens), almost everyday compliment cakes and 6 x 0,5 liter bottles of water. There's also kettle, microwave, ironing board in the room. Interior is good.

Miinukset: Overall I think all Dhaka hotels are more expensive than expected and this one is following the trend.

Plussat: Staff was exceptional Special thanks to Merlin for her wonderful and professional behaviour.....

Plussat: Nice location & clean

Miinukset: Everything is fine

Plussat: Spacious rooms, friendly staffs, great location

Miinukset: Breakfast can be better with more choices.

Miinukset: The property had frequent power outages. Lift is very slow.

Plussat: The staff was friendly and courteous, and engaged to please you, always willing to address your concerns. Some of the staff members (Farin is some one I remember, but there were others too) went out of their way to help out.

Miinukset: While there was variety in dinner offerings, the choices in a particular genre (like deshi food) could have been a bit more varied.

Plussat: Excellent rooms , wonderful staff and great food!

Miinukset: Disabled access is available but it’s a small wheel chair elevator at the front entrance to the building and it’s difficult to use.

Plussat: It was really quiet, we were left undisturbed. Room service and assistance was readily available. We enjoyed the rooftop heated pool in the morning.

Miinukset: Breakfast was not included. I would expect this of any 2-star or higher property. The lighting could be better in the room. The management seemed to be overcautious about regular wear and tear at the cost of the customer's convenience.

Plussat: The view in room. Roof top pool. Buffet breakfast and dinner. Friendly staff

Plussat: Great Location.

Plussat: Good service

Plussat: good selection of breakfast and enjoyed the facilities in the restaurant for babies/young children like high chair etc.

Plussat: The breakfast is very good. The interior is good and looks new.

Miinukset: We had difficulties during the check-in because I booked the hotel under my name, but used my husband’s credit card (in the end I used my credit card to make everything faster). Usually this should not be a problem if you can present the credit card you use. But they question the payment method because it was not under the same name. Then, they also asked for a marriage certificate (we are a married couple), and we didn’t see any written notification anywhere about this regulation. As a customer, i want to be well informed about the regulation that affects my stay. In the end, they let us go after one of our relatives called the hotel. So, we think that this experience reflects that they are quite unprofessional.

Plussat: The location of the hotel.

Miinukset: The security money was charged 17000 Takka at the time of Checking in and no receipt was given for this , which they do not refund it at the time of cheque out. They failed to give me the zero bill at the time of check out even though I did not use any services the Hotel on 22nd October at 8.30 AM.. The taxi services for leaving at Airport is not free, they charge 25 $ which in Dhaka Standard is Astronomically high and and the front desk refused to assist me in hiring the cars from outside the Hotel. Breakfast was good, however the fruits on offer was less in varieties. Tables were less in terms of population present in the hotel. The glasses surrounding the breakfast rooms were not clean. The gloves were not worn by the attendants. They were touching food items with open hands. The ch

Plussat: Comfortable bed, quiet, well thoughtfully decorated rooms. Great buffet breakfast.

Miinukset: Staff were more polite to greet European guests compared to their own kind!

Plussat: i didn't have breakfast so cant comment

Miinukset: room is small, facilities are not up to the room rate.

Plussat: Everything

Miinukset: Nothing

Plussat: Clean, safe. Really friendly staff!

Plussat: Very warm welcome from staff, very clean and large room.

Miinukset: coffee shop too cold

Plussat: Rooms were clean and well appointed

Miinukset: Location. Not much you can do about that however as the entire city is in a state of flux... Mosquitos

Plussat: Very well run and comfortable.

Miinukset: I was actually moved to the Gulshan Lakeshore, which was excellent, but I d´never actually visited the Lakeshore Banani.

Plussat: Best hotel in Dhaka I've stayed in. Staff are extremely friendly and helpful. Excellent airport pick up service, where someone will wait for you with a sign and take you straight to the car, so no hassle locating the driver at busy Dhaka airport.

Miinukset: It was all very reasonable.

Plussat: I like there security system. Breakfast was so, delicious and varieties item.

Plussat: Erinomainen palvelu, erittäin ystävällinen henkilökunta. Loistava paikka!

Miinukset: Ei mitään moitittavaa.

Plussat: The location was good

Miinukset: Breakfast wasn't nice

Plussat: The staff was awesome. They were extremely friendly and helpful. And a very modern luxury room in the busy heart of Dhaka. I would come back any time again and highly recommend the hotel. The breakfast was also really up to international standards. Everything is excellent and awesome.

Miinukset: Except for the hotel car. Its USD 25 compared to USD 3 - 5 on Uber. Also, they required my partner's passport to check-in. They have not mentioned it anywhere else.

Plussat: Rooms were good but didn't justify the price

Miinukset: The staff was well trained and they tried also but couldn't get the right polish which branded properties give

Plussat: Everything was amazing! Thanks everyone of staff!

Plussat: This is a beautiful hotel in a quiet side street in the expat area of Gulshan 2. A lot of attention has been paid to detail In the decor and amenities. A very comfortable and relaxing place to stay in a crazy city. The staff were extraordinarily helpful and friendly. The hotel is close to some western restaurants and cafes.

Miinukset: The ac automatically starts when the key card is put in the slot. This was annoying as it was quite chilly anyway. There were a couple of power cuts which caused the key card power slot to malfunction and make a loud buzzing sound - not appreciated in the middle of the night. Clean laundry was delivered with every item in a separate plastic bag until I complained. Bangladesh has banned plastic bags so I found this very strange.

Plussat: The breakfast is good.

Miinukset: In Floor 11 there is a problem with humidity and bad smell in the windowless rooms. A guest should not be given these kind of room. The hotel should for this price offer an upgrade or see to host the guest in another room. The hotel could offer a guest discount for the dinner/ Buffet. Over 30€ is just too much for a business traveller, who just wants a little bite to eat.

Plussat: Location

Miinukset: Customer service

Plussat: location to the Airport

Plussat: It’s located quite near to the airport. Good breakfast spread.

Miinukset: The room had no window - was a first for me. Although I was told in advance. The approach service road is extremely crowded and takes a Long time to come on to the main road. The food and beverage appeared overpriced. A 10 minute wait to check out. Some staff including the receptionist at check out were particularly unfriendly.

Plussat: Excellent breakfast. Very good barbeque on the rooftop

Plussat: Airport pick n drop, room service and reception desk facilitation

Plussat: Very friendly and helpful staff. The rooftop bar is a ice place to escape Dhaka’s traffic

Plussat: Excellent location, customer service and value for money. Meeting international standards. Would definitely consider using again when visiting Dhaka.

Miinukset: Nothing

Plussat: Fantastic location to be in. Free room upgrades added a massive value during our stay beside one of the best breakfast in town! Helpful staffs especially Tanha and Fahmida at the reception were kind during checkin and checkout process. Will come back again!

Miinukset: Shower facilities require an upgrade.

Plussat: All staff are friendly and helpful. Breakfast options are good.

Miinukset: not applicable

Plussat: Location was comfortable, rooms are big. Good facilities. Good safe location. Near to airport. Banani/Gulshan areas is quite a posh area. Embassies are located nearby. Restaurants, Shopping malls are also newrby. Its a good hotel. Not a 5 star but certainly good hotel

Miinukset: Nothing as such. But they could make the restaurants a little less expensive. I didn't try much except for a couple of ocassion but felt expensive.

Plussat: The hospitality shown by their staff is brilliant... especially Mehedi and Fahmina.

Miinukset: Wish the breakfast menu have variety that serves more local bangladesh menu. Everyday is almost athe same thing

Plussat: Stayed here for few days. The food at the breakfast was terrific. The room was comfortable and well-equipped. This was a good hotel at a great price.

Plussat: Location only. Nothing else.

Miinukset: Old rooms with poor maintained facilities! It should not be rated as a 5 star!! Please drop your rating to 3 star!

Plussat: Some of my family members who visit from abroad prefer to stay independently in a hotel that have good environment. I always prefer this place because though it is a business hotel, it always gives "at home" feeling to those who are at private visit. It is situated in a good location, adjacent to Gulshan Lake Park which is great for morning and evening walk. American Club is also nearby. The security service is good. Staff are very friendly and supportive and hotel management also very cooperative. My sister who visited from USA last year and my two uncles, who visited from UK and India this year, appreciated their homely environment and hospitality. I will definitely choose this place again in future in spite of its relatively expensive room rate because it gives me good value for money.

Plussat: Smiling, excellent service from every single staff

Miinukset: In room 719 where we stayed the new shower head sprinkles water above the curtain rod to the bathroom floor which was not so great.

Plussat: The hotel is very good the loction is v good

Plussat: We stayed for 10 days while attending two weddings. Staff were extremely welcoming and helpful. Our room overlooked the park and was very comfortable and attractive. There was plentiful hot water ( though it could take a few minutes to arrive). Room service was good and helpful on those days we were too tired to go out. On request, the hard pillows were exchanged for soft ones The park opposite gave the opportunity to walk and be outside - open space is rare in Dhaka It’s a bit of a walk to shops and restaurants- but they are still within reach

Plussat: Lovely hotel in a good area to explore the city and get around. The employees are very kind and do everything to make your stay comfortable.

Miinukset: nothing. I was completly satisfied

Plussat: Good location. Safe. Close to the airport.

Miinukset: The gym needs better equipment. At minimum a good set of dumbbells.

Plussat: Very friendly staff, always happy and willing to help.

Plussat: Location and staff

Miinukset: Breakfast

Plussat: Location is good. hospitality is excellent. Mangement and staff are very cordial. I recommen this is a safe and comfortably place to stay.

Plussat: The people were very friendly.

Miinukset: The facilities were quite aged, nothing looked like the photographs; mostly quite worn. In the early hours of both nights, there was quite some noise (slamming doors, etc) from the common areas.

Plussat: Good place comfortable room nice people and service

Plussat: very nice staff, good location

Miinukset: a bit pricey

Plussat: I stayed in hear twice after terro. The area is safety and restric area. Good location and 24hours room service is good.

Plussat: The hotel is a 1970/1980 property at the very center of Dhaka, 30 min walking from Old Dhaka and just a couple of minutes from the government quarters. It seems it was converted into the FARS hotel just some years ago, all the facilities were upgraded and they are in excellent shape and completely functional. There is a great rooftop place including a gym, club, restaurant, pool, deck and other facilities. Having dinner up there is highly recommended!!! We received excellent welcoming and even an upgrade to a higher-level category corner room at the 10th floor with awesome views. For his outstanding hospitality and friendliness, we would like to mention Mr. Faju from the rooftop restaurant team!

Miinukset: There is some maintenance work announced - perhaps this would include upgraded windows as the noise level is mind boggling at times...

Plussat: Clean rooms

Miinukset: Beverage staff needs improvement in service

Miinukset: The room size didn't come up my expectation and was so small!

Plussat: Quiet location, away from the crazy Dhaka traffic, security at the entrance. Easy access to the airport, efficient and free airport transfer. Clean comfortable rooms. Customer service is first class!

Miinukset: n/a

Plussat: International buffet breakfast was good.

Miinukset: Didn't find the free shuttle pick up from hotel when arrived at the airport. Hotel staff said they didn't get the flight number but i have provided the flight number through email. Wifi connection was intermittent.

Plussat: Very friendly and helpful staff where nothing is too much trouble.

Plussat: Staffs are very helpful

Miinukset: Price a bit high