The service is top notch, and they really make you feel valued and comfortable.
This is the worst flight experience
Plussat: "comfortable seats. Crew was friendly. Food was good."
Miinukset: "cannot think of any. I am Qatar airways fan"
Plussat: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."
Plussat: "smoothing take off and landing"
Miinukset: "Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront."
Plussat: "Nothing to like on that flight."
Miinukset: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"
Miinukset: "Toilets needs air freshener as so many passengers use them."
Plussat: "Very courteous, friendly, professional flight crew and gate crew."
Miinukset: "Nothing to mention...very pleased"
Plussat: "Food choice was good & amazing crew ."
Miinukset: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
Plussat: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
Miinukset: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."
Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."
Miinukset: "Poor service and flight was dirty"
Plussat: "Entertainment, crew was very hard-working."
Miinukset: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."
Plussat: "Was the crew amazing and nice"
Miinukset: "Refund my ticket"
Plussat: "Plane design was nice"
Miinukset: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."
Plussat: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."
Plussat: "In time me ,food ,clean"
Plussat: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. One of the economy rest-rooms were out of order and I was allowed to utilize the business class restroom by the flight attendant. Head bursar was very apologetic and sympathetic about the whole issue. Enjoyed my flight, again on Qatar!"
Plussat: "I liked their customer service, food, and the flight attendants were friendly. They have a very nice shopping mall at Hamad International Airport in Doha, Qatar."
Miinukset: "They have less space to move your feet and after a while your left knee begins to hurt because you have been sitting in the plane for a long time. Whenever I asked to get a drink of water or soft drinks, it took the flight attendant 10-15 minutes to arrive with my drink. I understand she was occupied with other duties, but she should have made me her priority."
Plussat: "quick eficient"
Miinukset: "long flight"
Miinukset: "Bad app don’t trust"
Plussat: "Crew and food"
Miinukset: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."
Miinukset: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Plussat: "The service was impeccable, flights on time and the transfer easy!"
Plussat: "the attendants were always on top of things. One of best overall flights ever."
Miinukset: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Plussat: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Miinukset: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."
Plussat: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Miinukset: "Entertainment options need to be expanded. Mouthwash should be added in toilet."
Plussat: "The crew lead for Doha to Dhaka flight was very responsive and proactive. The food on this flight was very good."
Miinukset: "Air vent was not available for Business class between Doha and Dhaka; which made the temperature hotter than my liking."
Plussat: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Miinukset: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."
Miinukset: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."
Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Plussat: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Miinukset: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Plussat: "I liked the food, the crew, and the team at the airport was nice and professional."
Plussat: "Excellent service. Good seats. I like the 3x3x3 configuration which make the middle seat bearable."
Miinukset: "No entertainment"
Miinukset: "No flexibility in flight changes"
Plussat: "Crews and quality of food was great"
Plussat: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Miinukset: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Plussat: "The trip was very pleasant as usual, being frequent flyer on Qatar airways since 2005, I can only tell that this is so far the best airline company. Great service. On time if not ahead Never lost a bag or got it delayed. Very diversified entertainment program Lovely staff Confortable and clean flights. And of course convenient price. Briefly, I love Qatar Airways and it is my first choice wherever I travel."
Miinukset: "So far nothing."
Plussat: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
Miinukset: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."
Plussat: "Alinda, the stewardess."
Miinukset: "Too long journey."
Miinukset: "Staff were rude, careless. I do think I have paid less to purchase of ticket - why will I not get good service. If you want to treat people differently for their skin color and country of origin then charge less price for the ticket !!"
Plussat: "Crew was better and helpful"
Plussat: "Great seats, great crew."
Miinukset: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."
Plussat: "The food was so good. The crew was so helpful too."
Miinukset: "The seats were tight and not so comfortable."
Plussat: "Leg room is spacious."
Miinukset: "Overall good.."
Plussat: "Crew was very caring and seat was very comfortable"
Miinukset: "I don’t find anything that could have been better that what was there for my travel"
Plussat: "Emirates always goes above and beyond to keep your experience as good as possible."
Miinukset: "The boarding process lacked discipline"
Plussat: "Professional flight attendants."
Miinukset: "Inconsistency in packing policies. My sister And I each had a curtain to bring back. I was told that it had to be boxed and wrapped and she wasn’t. Also there were issues with baggage claim at IAD. I took about 45 minutes for the bags to come out."
Plussat: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
Miinukset: "- We were made to sit in flight for 2 hours. Then all were offloaded. - We were made to sit on airport for flight for about 6 hours. - I was not allowed to exit or reschedule the flight until i waited for 6 hours. - Still its not confirmed whether the flight will depart on given time. - I missed my important work in India. - The new flight arrives Mumbai midnight 2:30 am which is very hectic for me. I paid more for the flight at the time of booking knowing it will reach in the evening."
Miinukset: "Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack."
Plussat: "Comfortable A380"
Miinukset: "Borarding in Dubai inefficient."
Plussat: "The a380 business class was the greatest flying experience I ever had. Second to NONE! Must try and book if possible. I fly a LOT and this was just absolutely amazing."
Miinukset: "Nothing really! Although they do run out of food options so sit as far in the front as possible."
Miinukset: "I asked for water three times, three different crew members but never got the water during the flight to Dubai, when alighting that's when i asked for the water again from a crew who was manning the business class section and got it."
Plussat: "The crew and food was great."
Miinukset: "The insect repellant sprayed twice through the cabin was horrible."
Plussat: "It was unlike any other flight. It’s a luxury in air. Seating was so comfortable, lots of space to move around. Great perks for a 14 hours trip."
Plussat: "Booked a window seat and luckily the middle seat wasn’t taken. I was able to fade in and out of sleep ... much needed!"
Miinukset: "Wish I could afford to upgrade for a proper sleep!"
Miinukset: "About 30 of us waitined about 20 minutes for the bus to transfer from plane to terminal . I only had 35 minutes to get to my gate for my transfer to Glasgow . No chance for anything to eat . Not happy ."
Plussat: "Nothing comfort level very low. Very poor service. Looks like how to make more money by robbing customers"
Miinukset: "Bought the ticket from internet after paying found baggage allowance only 20kg tried to contact airline additional 10 kg luggage price was more than the price of ticket. Seating was awfully I am 6'3" did not fit in middle seat requested several times for isle seat my legs were sticking out each time I have to get up to let pass the passengers and staff safety hazard. Have to pay additional 70 pounds sterling for under 3kg."
Plussat: "Leg room, on time boarding departure and landing, no delays, condition of the plane. Loved the outlets/ usb entries. Bathroom clean."
Miinukset: "To pay for wifi during international flights is unacceptable. I think this way for all airline companies. Not just Emirates. it was free for the first 2 hours, but the speed was sooooooo slow!!!"
Plussat: "তথ্য দিয়ে সাহায্য করা কে আমি ধন্যবাদ জানাচ্ছি, প্রথম থেকে শেষ পর্যন্ত সাথে থাকার জন্য কৃতজ্ঞতা।"
Plussat: "Arguably the best service I've ever had on a flight"
Miinukset: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Plussat: "No wonder Emirates is one of the best airlines in the world!"
Miinukset: "option to provide some vegetable sandwich must be there for vegetarian people"
Plussat: "Layout of plane is very convenient , bathroom acessable, no crowding in isles. Love the dining cards & choice of meals, and the comfort features ( blankets , pillows , toiletry bag) The entertainment center is also amazing! Perfect for long flights. So many choices & also power usage also great for the passengers on long flights. Also, normally I try not to use the lavatory, they are usually awful, but these make the most of their space, warm water, nice soap,colognes,seat liners."
Miinukset: "Apparently, operational issues in Athens, no information of why we had to go to an additional security at the gate, including a litmus test, go through our bags again & a light pat down! They also wanted us to board separately, which made my travel partner even more anxious than she already was!"
Miinukset: "food service"
Miinukset: "The ICE screens can be larger and of better resolution."
Miinukset: "Poor unorganized.. they were late 1.5 hours which caused to loose connection flight"
Plussat: "Liked the space & also entertainment."
Miinukset: "Food was not good at all. My 12 year old couldn't eat at all."
Miinukset: "Food was not very good. Lightly tested. The crew never came beside serving food"
Miinukset: "Very far gate, long bus ride to reach plane"
Plussat: "I liked the meals"
Miinukset: "It was hard to push my chair back"
Plussat: "Overall was good"
Miinukset: "Didn't live up to expectations. Halfway through a 10 hour flight the entertainment system went down. It took a few times of calling the stewards to actually communicate the issue and inexplicably the system was never reset until 15 minutes before landing. I understand things happen but communication was lacking and slow."
Plussat: "Cleanliness of aircraft was excellent."
Miinukset: "Food selection was ok. Attendants are overall good but staff should be more helpful in asking individuals in manners of courtesy, such as closing shades at appropriate times. Many people these days are not very courteous and it helps to remind them."
Plussat: "Always my number one airline."
Plussat: "The New York office was good enough to call and get the necessary information from me, Yet, in the end I had to call many times to locate the whereabouts of the missing bag."
Miinukset: "Emirates did not offer to deliver it to my house."
Miinukset: "The plain was late & communication by Emirates with the flyers was poor to non-existent."
Plussat: "The food and care was great."
Miinukset: "For three hours since takeoff we were not served any food or drinks. I was dehydrated and my sugar level had gone low. When they finally served us, they said they did not have a vegetarian meal inspite of my having ordered a hindu vegetarian meal. on creating a ruckus they managed to arrange a vegetarian meal"
Plussat: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Miinukset: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Plussat: "I was upgraded to business"
Miinukset: "You did not consult me first and I was traveling with a friend"
Plussat: "The crew was incredibly nice and friendly."
Plussat: "The quiet flight I've been in , the crew were friendly and helpful"
Miinukset: "The standard meal was spicy to me , change the menu with more choices of healthy suitable for flight"
Plussat: "The service, entertainment and food were all excellent."
Plussat: "The plane was very comfortable and I had plenty of space for not only myself, but my carry on luggage. I only brought carry ons so I wasn't sure if I would be able to place my bags above where I sat and if there would be enough space. There was."
Miinukset: "The boarding process was a bit confusing. It all seemed to happen really quickly. Suddenly it felt like everyone was allowed on the plane which confused me. But in hindsight, I think this was for the best because the boarding process was pretty speedy which impressed me."
Plussat: "CREW WAS GOOD FOOD AND SERVICE WAS TERRIBLE"
Miinukset: "NO SEAT MONITOR WAS WORKING. ANNOUNCEMENT WAS TERRIBLE.SEAT WAS MUTILATED FOOT REST WAS NOT WORKING.OVER ALL VERY POOR SERVICE."
Plussat: "flights on time. special meals I ordered were provided."
Miinukset: "very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this."
Miinukset: "thanks for all from kayak"
Plussat: "Yes. Very cooperative crew"
Miinukset: "Aircraft is worn out (Seats, interior, etc.). Could use some maintenance"
Plussat: "The seat was somewhat comfortable. the inflight movie selection was far better than my flight between jfk and ist."
Miinukset: "The overall crew/staff need to learn to improve their behavior and attitude towards their passengers."
Miinukset: "The place was too narrow"
Plussat: "That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that."
Miinukset: "I wish I could have access to wifi on the plane, to tell my family how I was doing."
Plussat: "no clear on when to go"
Miinukset: "check in delay"
Plussat: "The flight was very accommodating. Everything from eye shades, tooth brush and slippers were provided. I took the red eye and slept the whole way."
Plussat: "Food was decent and the crew was great."
Miinukset: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."
Plussat: "Lot of empty spaces"
Miinukset: "Lot of rubbish on the plane"
Miinukset: "The lack of communication with the employee who had my boarding pass and did not provide the wheel chair. I waited in an area waiting, he moved to another area without letting me know. Finally I nearly made it to the gate, on the bus and on the plane. It did not give me the chance to relax at the lounge as I paid for a business class ticket. I felt not being taken care of properly and as expected."
Plussat: "Friendly checking in staff"
Miinukset: "Short leg-room, squeezed chairs, Some movies had unclear voice projection. E.g. The birth of the dragon. Food: less than enough choice on non-cheese food-type; Hot water requests took “forever” to be responded to."
Plussat: "Entertainment was pleasant. Food was provided which was nice. Drinks were good. Flight staff was pleasant."
Miinukset: "Touch screens didn't work very well."
Plussat: "Flight cancelled on whim of pilot due to a single faulty toilet."
Miinukset: "The flight was 5 hrs late. I have put 2 older passengers with knee problems. they have to go through the satires then what's the point of getting wheelchair???? you guys took $250 more on each tickets so the passengers can reach to their destination faster. but you ended up delaying the flights. and i asked around to many people after this and they told me that you always do it. WTF??????? give me my money back...."
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Miinukset: "flight attendants from Nairobi to Istanbul were rude and unaccomodating. asking for a glass of water appeared to overwhelm the flight attendant."
Miinukset: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"
Miinukset: "The lost 3 of my bags"
Plussat: "The food, cabin crew behavior, entertainment systems were decent."
Miinukset: "1. Aweful legspace and overall space: I am 5'11'' and an average guy. It was like fitting myself into a cage. 2. Ground management is very bad. I felt that in both Boston and in Istanbul. They make people wait and the queue becomes long to adjust their delays. My flight from Istanbul to Dhaka was scheduled at 3:40 am. They started boarding passagers at around 3:10 am. Before that, they even bothered to show up at the boarding bridge, let alone informing people about their delay. The behavior of the groud crew was an embarrassment."
Miinukset: "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."
Plussat: "again crue was best"
Miinukset: "boarding gate was Mile away , you need Taxi to get there, whats wrong"
Plussat: "Food was excellent"
Miinukset: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
Plussat: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"
Miinukset: "This flight had 10 hours layover at Istanbul. Air line did not provide no hotel. Definitely I would not recommend anyone to take this types of flights with long layover."
Plussat: "Very professional. Also the transfer in Istanbul was very easy."
Miinukset: "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."
Plussat: "Comfort and boarding was well done, comfort is really good"
Miinukset: "Crew was little bit nervous and not nice all the time!"
Plussat: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Miinukset: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."
Miinukset: "Everything was pretty good."
Plussat: "Flight any crew awesome"
Miinukset: "Parents who allow a child (not infant) to scream for 2 hours"
Plussat: "The lounge was great"
Miinukset: "They lost my bag for 4 days while i had a 7 hour stop over meaning they had sufficient time to arrange for it."
Plussat: "Flight in early November, where flying was very relaxed and spacious."
Miinukset: "TV and Lights gave me a headache, but nothing you can do."
Plussat: "Good meals, Free Drinks and more space than I'm used to on domestic carriers. would fly again!"
Plussat: "really great service"
Miinukset: "Flight wasn't full but they packed the front of the plane. I finally moved since there was a huge man in the middle seat. First seat I move to, the woman thought she owned the entire row. Guess she bought a business class seat and the flight attendants moved her to her own row. Everyone else who had a row to themselves followed suit. I finally find a seat but it wasn't was attached correctly and was falling off. Was uncomfortable to whole 10hrs."
Plussat: "All the movie options, the great food, the great service, and the timeliness of arrival."
Miinukset: "Nothing, it was great!"
Plussat: "The crew was much nicer and attentive."
Plussat: "Cabin was clean. Food and drink was OK"
Miinukset: "No AC while passengers on board waiting for take off. It lasted about half an hour. people were forced to use airline magazines as fans. No TV news or sport to watch Toilet was not clean. My seat can recline easily without pushing the recline bottom. This was a connection flight. Passengers had to go through 4 check points. Too much redundant. At the last check point, 4 gates shared the same check point. We saw a line but no sign for it. So we went to the front to find out what the line was for and went back to join the line for security check. There were people who did the same thing but tried to cut in the line right at the check point, creating chaos."
Plussat: "Michelle, at the check in desk, went above and beyond to help me. I really appreciate her kindness, professionalism, and hard work to ensure I was comfortable and that my luggage made it on board. The food and entertainment was great. I really loved the goody bag, it was very thoughtful and included everything to make you comfortable for the flight."
Miinukset: "Crew member wanted me to move my seat up so the passenger behind me can have more room. The person in front of me had his chair pushed all the way back, what the hell was the crew member thinking? I still did not move my chair and argued with the female crew. Crew members do not treat everyone equally. I asked for functioning pair of headphones and water, crew members never brought them to me. Responded by saying yes, BUT never brought it to me. I noticed crew members treated children and Turkish passengers first. I'm Chinese and flew Turkish airline- I felt the discrimination. Never traveling with Turkish airlines AGAIN."
Plussat: "The crew was friendly, the food was good."
Miinukset: "The wait time on the bus to the terminal."
Miinukset: "canceling our flights and lying to us on the phone after we pay extra for daytime flights"
Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"
Plussat: "It was pretty short. 3 across in the middle rows is great, I wish all the flights had 3 seats in the middle."
Miinukset: "Cramped, no leg room."
Plussat: "Extra 2 inches of knee room in regular economy. Made a world of difference sleeping. Food was good with a curry chicken."
Miinukset: "Long flight. Would have been great if they could fly supersonic!"
Plussat: "Friendly crew and clean aircraft"
Miinukset: "Old aircraft compared to other route. No wifi and entertainment system broken"
Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Lentoemäntä joka oli Lennon takaosassa oli todella mukava!
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Tässä odottelen laukkua vieläkin niin missähän olis parannettavaa!
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
Flight were delayed which made me miss all the other flights. Bags are still missing from 2 weeks ago. This airline is worse the Spirit Airlines!
Plussat: "Free movies"
Miinukset: "Free wifi. Better movie selection"
Miinukset: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."
Miinukset: "- Leave in time - Working onboard entertainment system"
Plussat: "Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time."
Miinukset: "Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing."
Plussat: "Crew great."
Miinukset: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Plussat: "A350, smooth and quiet. Nice plane"
Miinukset: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"
Plussat: "Larger airplane, good seat."
Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"
Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"
Miinukset: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Plussat: "The crew was helpful and polite, food was good"
Miinukset: "Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already."
Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"
Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."
Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."
Miinukset: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"
Plussat: "The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected."
Miinukset: "The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start."
Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."
Plussat: "Food, entertainment, service"
Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."
Miinukset: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."
Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."
Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."
Plussat: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."
Plussat: "Good smooth flight, on time. No complaints"
Plussat: "The friendly crew, and quiet cabin"
Miinukset: "The food was too Finnish."
Plussat: "The crew was very helpful and kind. The plane extremely comfortable"
Plussat: "Crew were great / free wine !"
Miinukset: "Crowded and chaotic boarding"
Plussat: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
Miinukset: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"
Plussat: "Service was great. Comfortable seats and the individual tvs made the 8+ hour flight to NY go so quick and easy. I'll definitely fly finnair again!"
Plussat: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Miinukset: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"
I had a senior citizen travelling with me in business class while I was travelling in Economy. The return trip from Chicago was okay. However, the ground crew need proper training and need to ensure proper handling of passengers who have special needs. There were two people who needed wheel chair access including my mom. While they got a wheel chair for a person whose travels ended in Abu Dhabi, they did not accomodate for my mom who needed wheel chair access as well. They wanted her to walk instead. They made a big deal in providing wheel chair access to her and only provided the wheel chair once we strongly complained about it. This was also an issue as the plane was not connected via a jetway and was connected with stair cases. They were informed previously that my mom needed wheel chair access through out her trip. It was just a general lack of planning on Etihad's part. The flight was delayed due to technical issues as well and we left 30 minutes late. In addition, my mom was requested the Asian Meal and she was informed that the Asian Meal was not requested in business class. This was deplorable as she was unable to eat much on the flight from Abu Dhabi to Chicago. All in all, the business class experience was not great and would consider other airlines who could do a better job in handling special requests. The departure flight from Chicago was a different experience and the crew on the oubound flight from Chicago was extremely helpful and provided food choices that my mom enjoyed. That was thee epectation from Etihad on our return. However, the ground crew and the in-flight crew were more mediocre in providing the service. My mom did not sleep well on the flight as well and did not have much appreciation for the in-flight entertainment. For a business class expereince, the expectations were higher. However, the experience turned out to be more mediocre.
Miinukset: "Need improvements"
Plussat: "The crew was good. Loved the mango juice and veg food."
Miinukset: "The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more."
Plussat: "It's ok for business class. Crew and boarding is Pro smooth."
Miinukset: "Entertainment options are limited. Food could be better considering its business class."
Plussat: "Overall good for economy."
Miinukset: "Nothing really. Perhaps the food."
Miinukset: "All the food is halal."
Plussat: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
Miinukset: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."
Miinukset: "No sweets were served in any meals. Not even a chocolate candy."
Miinukset: "Gate 61 for boarding is too far away and requires a lot of walking....very strange design of the airport"
Miinukset: "I booked 2 tickets but it was not allowing me to check-in as well as seat selection online"
Plussat: "787 comfort /"
Miinukset: "Limited movie selection/ outdated newspapers/ food quality"
Miinukset: "No body from airline staff was at Lahore Airport to facilitate passengers.Lot of time wasted.One staff member was attending 2 rows of passengers in slow operational speed."
Miinukset: "الملاحين غير متعاونيين ويهددون The crew so bad"
Plussat: "Prompt departures and arrivals"
Miinukset: "Lack of leg space and the food"
Plussat: "The crew was very kind to my seatmate who needed help filling out some forms. Though they didn't speak her language they found someone nearby who could help."
Miinukset: "The boarding process was a mess"
Miinukset: "Delayed for 13 hours"
Plussat: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"
Miinukset: "Food not very good. Service used to be better in the past"
Plussat: "FLIGHT WAS NOT CANCELLED"
Miinukset: "FLIGHT WAS DELAYED, CONNECTING FLIGHTS WERE MISSED. SIGNIFICANT DELAYS"
Miinukset: "Unorganized lines for check in at JFK airport. Wheelchair was not provided, though it was requested before a month. Customer service rep didn’t try to call for a wheelchair."
Plussat: "Plane is too old needs to be updated and good was below average. It used to be much better than that"
Miinukset: "Food, crew, seats and plane"
Plussat: "We ended up being delayed on the flight for about 3 hours due to fog in Abu Dhabi— delays are always frustrating but the crew was absolutely fantastic. The head of cabin crew personally came by to explain the problem and made he passengers feel welcome. Excellent service all around, especially when the situation is unpleasant but not within anyone’s control."
Plussat: "Seating was comfortable. Plane arrived on schedule."
Miinukset: "Shambolic boarding process # Surly Cabin Crew + very slow meal/drink service# Very uncomfortable seats # Inedible food in Economy Class # In-Flight entertainment very limited # Lastly, disgusting state of hygiene in the Toilets! AVOID ETIHAD AT ALL COSTS!"
Plussat: "I didn't like anything about Etihad airlines and will never fly again."
Miinukset: "Poor food, poor customer services."
Plussat: "Crew, Hospitality, Willingness to help"
Miinukset: "They have reduced seat size drastically - its more crammed than domestic airlines !!!"
Plussat: "1) It was not a full flight which was a plus. 2) the flight attendants from Abu Dhabi to Dahka were very nice and helpful."
Miinukset: "1) the food was not good. 2) the plane was older. 3) the exit seats are right by the bathrooms"
Plussat: "Very friendly crew and top of the line service and treatment! Excellent customer service."
Plussat: "Staff were friendly and helpful, fast to attend."
Miinukset: "Seats are small, decor is old. Bread was stale."
Plussat: "Everything from crew to food"
Miinukset: "Having stand online to check in again/"
Plussat: "Crew, were the best I've had on Etihad flights. The (only) male flight attendant in Business Class went above and beyond and nothing was too much trouble."
Miinukset: "Old seats, massage function not great, poor storage solutions and small toilets."
Plussat: "The price"
Miinukset: "Everyone kept saying, sorry for the delay, sorry for this,etc."
Miinukset: "plane was an older model a bit noisy inside"
Plussat: "The crew was lovely and the food fitted our needs ."
Miinukset: "The only downside was that when I received my bag after my arrival to Dhaka my luggage was obviously opened and tape back up and I was missing a lot of things in my luggage . It was very upsetting because that has never happened to me before nor did I expect something like that to happen."
Plussat: "CREW SERVICE TIMELY NATURE OF FLIGHTS"
Miinukset: "THE LEG SPACE 1 OF THE MEALS"
Plussat: "In-flight service and entertainment."
Miinukset: "The layover at Abu Dhabi airport was too small and we had to literally run through security check, US pre-clearance to get onto our flight."
Plussat: "Flight attendant manager is particularly friendly courteous and professional. I felt my obligation to mention that to the airline company."
Miinukset: "Seat is not very comfortable. One of the passengers kept window shutter open throughout the flight. Wish they insisted to close so passengers can sleep. A baby was crying for a long time but what can you do?"
Plussat: "Was upgraded to Business class"
Miinukset: "movie selection poor."
Plussat: "Crew are usually lovely and helpful with even the most difficult passengers."
Miinukset: "The food quality is sub par and the entertainment is not adequate compared to other Gulf airlines. I enjoy traveling and did not enjoy the quality of food and actually ran out of movies to watch on a 14 hr flight! I think their focus is on Business and First class. I like this airline so wish it wasn't so."
Plussat: "Nothing specific..."
Miinukset: "I know this sector is can be tough on the crew... But got a very routine service with not much eye contact... For my coffee was given one sugar/creamer... Before I could ask for another the steward moved away... Didnt bother to check if I am fine...., Also, they ran out of water around landing time :( Entertainment was not available until after 10 or 15 mins take off and cut 10 mins before landing... Felt like second class..."
Miinukset: "i did not get my luggage yet"
Plussat: "Planes were good. Crew was ok. Except Checkin management not bad. There are other better airlines for same price."
Miinukset: "Checkin problems. They look for means to charge extra for handbag. Their handbag dimensions are smallest than any other airline. A standard carry on strolley will never fit their dimensions as they have it 7cm less in length and they harass passengers to pay for it. Very bad attitude."
Plussat: "I thought that the crew working the flight from Abu Dhabi to Doha, was especially efficient, There is so little time to do all the things that they have to do, They however seem to do it well, and at the same time make it look easy."
Miinukset: "I do not like having to take a bus to and fro the terminal in Abu Dhabi. Especially when the connections are short."
Plussat: "It was Kenya airways flight that was to depart at 625pm but due to overbooking it my dad's flight left at 930pm"
Plussat: "Air crew was pleasant and polite. Only silver lining."
Miinukset: "Flight got held up due to bad weather at ABU and had to spend a few hours in the shabby airport before being boarded on a later flight that landed at 3:40 AM, instead of original 8:40 PM!!! Jet lag compounded due to screwed up timing. had to wait till dawn till family could pick me up. Etihad didn't load all my luggage due to transfer - so had to stand in line to file a report after a 34 h flight! Very unhappy about that, even though luggage arrived later on same day.. Boarding process was chaotic. Can you get Indians to form a line by zones, as all other airlines do??? Finally, I was cramped into a non reclining window exit row seat even though I had explicitly stated in my Etihad preferences that I preferred aisle. A most uncomfortable journey after a long wait. Almost decided I'll never fly your airline again. Just almost..."