Doral hotellia

Plussat: Everything! The room was spacious and the service was fantastic. The staff knows everyone is traveling and helps the best they can. We will be staying again on our next adventure!

Plussat: Hyvä sijainti lentokenttää ajatellen. Lähellä myös Dolphin Mall ja hyviä ruokapaikkoja. Huone oli iso, siisti ja toimiva. Hyvät sängyt. Vastaanotossa tosi ystävällistä henkilökuntaa. Allas on pieni, mutta siisti. Aamiainen sisältyi hintaan ja oli yllättävän hyvä. Muroja, bageleita, munakokkelia, jotain makkaraa ja lihaa, jugurttia, hedelmiä ja mahdollisuus paistaa vohveleita.

Miinukset: Tyynyt littanat.

Plussat: Good size rooms. Staff was helpful.

Miinukset: Strong curry smell. Changed rooms but second room still stunk. Smelled less at first because ac was turned on high. Found used band-aids under the bed.

Plussat: Staff was very friendly, especially Alejandro at the front desk. The location was good and the room was very spacious. Equipment at the gym was above average.

Miinukset: Cleanliness of the room needs to improve - there was a lipstick mark on one of the glasses in the cupboard, and bathroom floor was slightly dirty and sticky. Breakfast was a bit underwhelming (just ok and very simple), but met our needs for the occasion.

Plussat: very clean. very comfortable. receptionists were gracious.

Miinukset: my stay was extremely short.... just to sleep...

Plussat: Great, big, clean and very good equipped rooms,

Plussat: Breakfast was great. We got there early and got an immediate upgrade as our room wasn't ready! No problem at all. The free shuttle was so convenient we were able to get around without a rental. Totally worth it.

Plussat: The hotel is just amazing, the staff are extremely friendly and helpful, the breakfast is excellent and the room very comfortable.

Miinukset: Nothing

Plussat: Conference was on the premises Ran out of space below.Ridiculously expensive. $5 for 2 regular cups of coffee! Don’t plan to go back.

Miinukset: Charged resort fee $20 and 2 different taxes , so almost $25. Newspaper listed as included in the fees & never received. Told by manager that I had to specifically request. When we checked in, this was not communicated even though I stated- great to get.

Plussat: Amazing gardens.

Miinukset: Nothing, is perfect.

Plussat: Location and cleanliness and the bed.

Miinukset: It’s little snobby

Plussat: My husband and I loved everything. We came to relax, booked several treatments at the spa, did some swimming, walking... Service is excellent, 5 star! The bed, sheets, pillows...very soft, we slept very well. Grounds are well maintained. We needed the break from work and we got it. Food was great too. I have nothing to complain about. The Miami Intl airport si close by. It could be good (if you need to fly) or bad as the planes start landing above the resort. We did not mind. They do not fly over night and when you close the balcony you hear nothing. We will be back!

Miinukset: Room was little smaller than expected, but it did not change our great experience.

Plussat: Breakfast buffet was excellent. Rooms are nice. Staff CAN be extremely helpful if you find the right person... Beds are comfortable but too soft if you have any back issues.

Miinukset: Problem here is there’s no organization in regards to booking hotel room for doing the Pritikin Program. It’s separate but Pritikin makes us book here and they kept moving my room while I had a stomach flu the last 5 days! Staff doesn’t speak Enough English which is frustrating. We are here from Maine, and are friends w/ Eric Trump plus we have already spoken with his Dad. I tried to ask some housekeeping women for sanitary products and they bring me a robe for example. The staff need to learn basic English here!

Plussat: All

Miinukset: Nothing

Plussat: The four golf courses! And the staff was excellent, so professionals and personal/casual at the same time.

Plussat: Nice design, very comfy, good quality. Great breakfast. Comfy beds. Clean.

Miinukset: Staff are hit and miss. Some are lovely and friendly but others look very annoyed if you ask for something. I also didn’t like that I had to pay 35 dollars for valet even though I was a guest. Wasn’t mentioned when I handed over my car.

Plussat: I Loved!!!

Miinukset: Woken up: 1:18am by loud music, 6:00am from an alarm set by prior guest, 6/20pm with the TV turning on and blaring an alarm to tell me that I had the do not disturb on the door. Front desk took 14 & 18 mins to pick up phone at 11:15pm and at 7:05am :(

Plussat: Great location. Spacious room

Miinukset: Very noisy

Plussat: They charge me more money My room was $110 they charge me $123

Miinukset: Very noise in the bathroom

Plussat: Easy to find, clean and good WiFi.

Miinukset: No bar onsite, breakfast isn’t a buffet, it is made to order, which sounds good except it is expensive and not particularly good.

Plussat: Very comfortable

Miinukset: A little far from everything

Plussat: I had an amazing stay the rooms are so big I totally loved my stay here. Totally returning.

Plussat: Comfortable beds and size

Miinukset: Breakfast was not included

Plussat: Checkin was fast and easy. The beds were perfect. Heck the whole room was perfect.

Plussat: Great hotel, reasonable price.

Miinukset: In an industrial area and not much around for food.

Miinukset: Front desk staff made no effort to find Luggage Cart/Bell Cart since they were missing. Our family of 5 ended up carrying large bags to our rooms and it was very unpleasant experience. Staff needs to be advised on this frustrating issue.

Plussat: Cleaning

Miinukset: Service about receive packages (amazon)

Plussat: Bed was very comfortable. Nice hotel. Breakfast was not free.

Plussat: Location, service, price, cleanest, room, bathroom

Miinukset: Everything good

Plussat: Staff was very nice. Room was spacious and clean.

Miinukset: Jacuzzi bubbles did nor work.

Plussat: I liked how big the room was. The bed was very comfortable

Miinukset: I couldn’t open the window to enjoy the weather. I had to walk down 2 floors to get fresh air

Plussat: The room was very clean.

Miinukset: The gym fasilities

Miinukset: Huono äänieristys, vaikka muuten rauhallinen. Valittiin lentokentän läheisyyden vuoksi. Matka kuitenkin puoli tuntia kentältä.

Plussat: Everything was good

Miinukset: TV channels could be better

Plussat: How helpful the staff was

Miinukset: All the rooms only have one bed

Plussat: Everything was perfect.

Plussat: All

Miinukset: Nothing

Plussat: The suite we stayed is pretty good for family travel. We like the kitchen. It’s very thoughtful that they prepared paper towel, popcorn, oven glove, kitchen towels, etc.

Miinukset: The bathroom has no vent out.

Plussat: How clean it was, the pillows did not smell, the from was super neat, and the laundry room was perfect being free.

Miinukset: The rooms were not sound proof between walls, we could hear the neighbors cough, and clear their throat, their tv was very loud at midnight which kept us up.

Plussat: The room is like a mini apartment and it’s very clean and nice I will be staying back there

Miinukset: We were family if four and we were given a room with one queen bed.

Plussat: Staff was extremely nice and helpful

Plussat: It was clean and nice. The hotel price was good.

Miinukset: Nothing. It was great

Plussat: Room was comfortable, good free car parking & friendly staff

Miinukset: Including free breakfast with stay

Plussat: High level. The room was very clean, comfortable and equipped. The hotel staff are very friendly and helpful. There is a free shuttle to&from the Dolphin mall - it was great and on time.

Miinukset: Location (for someone without a car) - I walked 20 minutes for supermarket. Fitness center- I expected more

Plussat: Free parking

Miinukset: They don't have chargers for electric cars

Plussat: The receptionist Conrad excelled in ensuring myself and my wife were catered for and looked after us above and beyond expectations! A credit to the Company

Miinukset: The restaurant could have more variety of food

Plussat: Upon my arrival I was warmly greeted by the most friendliest front desk agent I have encountered during my frequent hotel stays around the world. He was extermely helpful and sort to ensure that I had a relaxing and comfortable experience. This agent is CONRAD who in my opinion is an ambassador for all Intercontinental properties worldwide. He is what I'd refer to as an Ambassador for this hotel.

Plussat: Staff was very helpful and friendly

Miinukset: Bar / lounge area did not seem large

Plussat: The staff is great at the hotel. I enjoyed my stay in most definitely will book this hotel again!

Plussat: The attentive staff

Miinukset: I didn't like that I had to beg for early check in when I only had the room for one night. I had to beg hotel employee to give me a room early since I had to get ready for a wedding. Once she saw I was upset a room magically appeared.

Plussat: Very friendly staff, clean rooms

Miinukset: Room was not ready for check-in at 4PM, showers could use some updating

Plussat: Proximity to airport/staff was friendly and accommodating/pool size and public areas.

Miinukset: Failure to acknowledge room preferences as outlined by phone call prior to arrival.

Plussat: VERY CLEAN AND GREAT CUSTOMER SERVICE

Miinukset: ALL PERFECT

Plussat: very nice comfy hotel, top quality , all nice and new , super breakfast , free airport shuttle !!!

Miinukset: all super

Plussat: Aamiainen oli hyvä amerikkalaiseen tasoon nähden. Siisti perushotelli ja hinta oli kohtuullinen. Hiljainen huone vaikka se oli lentokentän lähellä.

Miinukset: Huone oli siisti, mutta ilmastointilaitteesta tuli outo haju.

Plussat: The breakfast in acceptable

Miinukset: The breakfast is not very assorted

Plussat: Great location.

Plussat: Cleaniness

Miinukset: No restaurant on site

Miinukset: The hotel claimed to have a restaurant and bar. Unfortunately, the restaurant was closed the two days I was there. I was really trusting to use the restaurant in my layover stay, since I just wanted to stay at hotel and do some work. I didn't rent a car to save costs... so I was stuck there, in the middle of nowhere, having to walk in shady streets to find questionable food near or not so near the property. I am very disappointed about what seems to be false advertising.

Plussat: Waffles at breakfast

Miinukset: Beds are small. More variety needed at breakfast (same items daily).

Plussat: Clean, Location is convenient

Miinukset: The parking space is too close. You have to work it a bit to get to the spots.

Plussat: I liked the fact that the hotel was 24/7 check in.

Miinukset: My room was not cleaned when I got into the room. I had a shower as soon as I got into the room and the head of the shower broke off whilst still on it’s stand. The hose started spraying all over the bathroom and I had to use general knowledge to fix the part back on. I found dirty tissues on the side of the bath when I entered the bathroom which were not from me or my partner. There was also hair found in the bath tub which I was not impressed with.

Plussat: the ambiance is relaxing and safe

Plussat: The room was very nice, comfortable and quiet.

Miinukset: During our stay we were unaware the onsite restaurant was not open (only open certain days of the week) and there was a private party booked which made the pool area closed to guests. Both were amenities we planned on using.

Plussat: The location near the Airport was convenient.

Miinukset: There was mold and dirt in the shower area. We had to clean the shower before taking one. Our disappointment in this hotel is unsatisfactory. I took pictures of the horrible shower area and guest rooms stained walls.

Plussat: It was clean, staff was friendly and the air coditioning worked great

Plussat: It was very comfortable and had everything you could need, restaurant and bar.Loved the Santa climbing up the building.

Miinukset: Hallways too dark and plain. Not a big fan of contemporary type style. It was done nicely though, could use alittle color.

Plussat: That hotel is amazing! The staff is excellent. Like on a scale of 1 to 10 they were like 15 billion. It’s very hipster like but very accommodating to non-hipster people. It is just very nice

Miinukset: They need to get like a communal microwave

Plussat: the free shuttle to the airport

Miinukset: the noisy room, water was clogging in the shower area, there was no exhaust fan in the bathroom.

Plussat: Front desk staff was friendly and helpful. I am really happy that everyone is so pet-friendly. The free parking is also a huge plus.

Miinukset: A couple of cleanliness issues. The sink in the bathroom needed better cleaning around the bottom. I could see the dirt accumulated around the bottom of the bowl. The shower also had black build-up in the crevices of the shower wall towards the bottom.

Plussat: The location was perfect, the room was very clean, and the staff were very kind & pleasant, just as they were when at the Aloft in Atlanta. I would definitely be back.

Plussat: Easy to park. Very nice staff. Nice area. Centrally located

Miinukset: The shower door leaked and the floor was always wet in the bathroom I had to use multiple towels.

Plussat: Very Nice and Modern Design. Staff were very helpful and friendly. Had a DJ Saturday night and the Bar tender was awesome.

Miinukset: Room needed a little touching up, noticeable previous repairs and stained carpet.

Plussat: The location was easy to find, and room was large and spacious.

Miinukset: There was only one bottle of complimentary water in the room, 2 would have been better.

Miinukset: No comment

Plussat: The location

Miinukset: Yes the hotel was dirty. I was put in a room that was not cleaned properly, hair in the shower that was not mine. Honestly I was scared to even sit down on the bed, knowing housekeeping does a poor job of cleaning. I have stayed her before in Sarasota. yu

Plussat: Such a swanky and artsy hotel, full of fun vibrant colors

Miinukset: I loved everything

Plussat: Location & rooms

Miinukset: Breakfast

Plussat: Clean room, helpful staff, a number of restaurants located within walking distance.

Miinukset: The location was not great for my meetings in Miami.

Plussat: Staff. And the cleanliness. Hotel employee was fantastic and much deserved of recognition and management fast track. Hotel employee (mgmt team) came in to deal with situation when his colleague (manager initially called) refused.

Miinukset: Double booking rooms...someone walked in on my mother (whilst fresh out the shower) Manager not on site and claimed not to have the time to deal with this...

Plussat: Location and staff.

Miinukset: A/C wasn't working but they fixed quickly.

Plussat: Clean

Miinukset: Van driver did NOT announce when he was leaving the property.

Plussat: Good breakfast. Friendly staff. Location near the Airport. Spacious room. Comfortable bed.

Plussat: Excellent place to stay! Great staff, very friendly.

Plussat: Friendly and helpful

Miinukset: N/a

Plussat: Comfy rooms, very clean, modern furnishings

Miinukset: Didn't have the room that our party booked when we checked in, so they ended up giving us two rooms instead

Plussat: location, breakfast was excellent

Miinukset: ...000

Miinukset: The rooms didn’t have the digital tv channel

Plussat: Hotel AIRPORT SHUTTLE (comp) picked us up fast! Staff were super friendly and professional. Hotel was gorgeous and clean! Breakfast was delicious! Restaurants were within walking distance of the hotel. Nice pool! PORT SHUTTLE ($) was also available.

Miinukset: Not a thing!

Plussat: Great location and friendly staff

Miinukset: On average my room was always cleaned late in afternoon

Plussat: The staff was extremely friendly. They arrange for us to be met at the airport with a taxi and paid for it. Check in was easy. If the room was extremely clean and available immediately upon arrival.

Miinukset: Not applicable

Plussat: Staff was genuinely friendly and helpful.

Miinukset: Location felt safe but hotel lacked parking lot cameras.

Plussat: Cleanliness and free breakfast

Miinukset: There was this guy at the reception. We got a confirmed double room and when we went to check in he has the audacity to tell us that there was a no double room. He was trying to trick us. When we insisted he gave it to us. Totally unappreciated.

Plussat: Comfortable room with superior included breakfast.

Miinukset: Too far from airport to be called an “airport” hotel. With infrequent shuttle service, it took well over an hour total to reach hotel— and I was just using it for post red eye break. That is, I called at 5:20 am and was told the Shuttle had just left the airport but would head back out after reaching the hotel. I called again at 6 since it hadn’t arrived. Shuttle had just left the hotel! I would have used alternate transit if they’d been honest about the timing. Super frustrating.

Plussat: Location was perfect, staff all helpful, breakfast actually good & all areas clean

Plussat: Hotel is dated and the rooms were dated as well. The bath tub appeared to have been painted and felt gritty on your feet. Breakfast was okay.

Plussat: The distance to the airport

Miinukset: Tried speaking to the manager in charge and he blatantly lied. He was horrible. Terrible customer service

Plussat: Service personnel from front desk,breakfast preparer and most of all shuttle chauffeur are excellent.

Plussat: Convenient. I needed a last minute reservation and the price was right and the hotel space appropriate for our family

Plussat: Comfy beds and clean rooms

Miinukset: Lousy guests next door 2 of the 3 night stay. Staff did call their attention. And breakfast could stand some improvement....

Plussat: Breakfast Room Greetings

Plussat: Easy to find, good neighborhood with lots of places nearby to get items we needed or restaurants. Staff very nice and helpful.

Miinukset: Only complaint was the lighting around the mirror to do my makeup was poor. Not the end of the world at all.

Plussat: The hotel was only 20 mins from everything in Miami. Staff was friendly for the most part.

Miinukset: I didn't like the fact that when I asked for a few extra mins to check out, the female front desk lady was very rude.

Plussat: Buen Desayuno y buena ubicacion

Miinukset: Habitacion con mucha humedad

Plussat: THE BED WAS COMFORTABLE. THE ROOM WAS QUIET AND I GOT A WONDERFUL NIGHT'S SLEEP. COMING FROM A 12 HR. FLIGHT, THAT WAS IMPORTANT TO ME. ALSO THERE WAS SHUTTLE SERVICE TO THE CAR RENTAL AGENCY WHICH WAS VERY CONVENIENT. BREAKFAST WAS GOOD TOO!

Miinukset: NOTHING.

Plussat: Location is very convenient, is not noise like other option close to airport. You can walk and find all minimum facilities like saloon, restaurants, cinema, bars and even club. Clean and excellent service. The suits are confortable, clean and nice. Bed and pillows are in excellent conditions. Better you invest few more money to have a pleasant rest. Breakfast was good as well

Miinukset: Computers for use are out of service

Plussat: Great place and area, second time using this notel

Plussat: The bedroom and bathroom size were big and very clean. The girl at the reception area was nice and friendly, very professional and, helpful. Breakfast was excellent (variety of food). We forgot a pair of prescribed sun glasses and when we called the same day they had found them and handled to the corresponding area. They kept them for a week until we were able to pick them up.

Plussat: The beds were comfortable and had a great selection of pillows. Everything was very clean! The hotel location was great too. There are a lot of great restaurants close by. Highly recommend!

Miinukset: Had some issues with getting the internet to work consistently but it wasn’t a big problem

Plussat: Bed very comfortable, clean and staff was great. Breakfast was good also...

Miinukset: USB chargers in room broken Shower tub poor drainage Housekeeping forgot to put toiletries and coffee bar kit in room. Had to phone guest services. Emailed all complaints to hotel before I checked out. I have not received any feedback. If the situation was rectified I would have not given such a low score. Customer service utmost importance to company reputation and viability. Holiday Inn Miami communicate with Holiday Inn Dallas ( whom I’ve given a 10/10 score) and see where you lack.

Plussat: the breakfast was not the best and to many tables so dirty. My room wa no cleaned the second day! The person was in Front desk had to recover the garbage, To much sound and you can listen all around when the people talk outside and inside the hotel. It was horrible for the price! We payed $398 for two nights so expensive, The Hilton is better the rate is so much cheaper. Really, I will never stay in this Hotel!

Miinukset: All should be better!

Plussat: Bed and pillows are comfortable Staffs are good This hotel has 2 desktop computers and a printer for guests to use Refrigerator and microwave are a plus It's great that sink is outside the bathroom

Miinukset: Pancake machine was out of order for 2 out of 3 days during our stay so my daughter couldn't get her favorite pancake breakfast. It should be fixed or replaced asap. Fruits and yogurts were not replenished enough when we were there.

Plussat: Clean, taste breakfast

Miinukset: Without safe box in room

Plussat: Breakfast, very friendly people

Miinukset: a lot of musty smell in the hallways. wet carpets, in and out of the room

Miinukset: The beds are super hard

Plussat: Todella suuret huoneet ja erittäin siistit. Poikkeuksellisen hyvä aamiainen ja iso plussa myös pienestä buffetillallisesta.

Miinukset: Osa pyykkikoneista oli rikki. Hieman kunnostusta yleisten tilojen oviin.

Plussat: The location was good and the staff was pleasant. The little basketball court was also a nice feature at the hotel.

Miinukset: The breakfast was monotonous and came to scraps quite quickly. Frequent checks weren't being made to ensure that the area was being kept clean or to replenish accordingly. Although quite pleasant, there was a kitchen attendant with extremely long nails - how is that possible??? With regards to the rooms, I had to change rooms twice - the 1st room there was a leak in the bathroom area; the 2nd room, the beds were filled with bed bugs and the 3rd room I was moved to, the beds were most uncomfortable, as they seem to have lost all density.

Plussat: great breakfast

Plussat: I stay at this hotel for my short Miami vacations, really great place staff very respectful and when I did my check out the lady at the front desk ( Candice ) was very friendly, I definitely will recommend this hotel

Miinukset: Bed was old. Old mattress.

Plussat: Large comfortable room near to airport

Miinukset: Free shuttle not very frequent. In fact reception weren’t sure if it was still available when we called so ended up getting a cab from airport ($28).

Plussat: free dinner Monday-weds

Miinukset: very clean very accommodating hotel, I enjoyed my stay will be returning very soon !

Plussat: Hiljainen huone ja sopiva sijainti.

Miinukset: Aamiainen olisi voinut olla monipuolisempi.

Plussat: The Staff was amazing.

Miinukset: The hotel smelt horrible. At first I thought it was only the hallway that had that bad wet smell, but when I opened the room door, the “wet” room scent was worst. I couldn’t put up with the overwhelming scent so I checked out early and got a room somewhere else.

Plussat: Very nice staff. Easy parking. Shuttle looks nice though I did not ride it. 4 minutes driving to two Publix. Surrounding seems safe. Shower water pressure is sufficient.

Miinukset: Breakfast didn’t include any egg. Room has typical Florida humidity smell and loud indoor air conditioning unit. Bedding is old.

Plussat: I loved how close it was to the airport and shopping.

Miinukset: When I got there to check in it was a total disaster, the staff seemed to be new and took me at least 2 hours to check in.

Plussat: They had breakfast ready early for those that need to leave before it open.

Miinukset: They were not close to airport or mall as the ad said. It is 30 minutes out with or without traffic. The pick up and drop off is not ideal for an airport shuttle.

Miinukset: Bath room conditions. Quality and variety of breakfast. Lack of response of the front desk personal.

Plussat: The convenient location.Close to main malls,the shuttle service and the breakfast.

Miinukset: I did not like the arrangement/timing of the airport shuttle upon arrival. The hotel should notify guests at the point of booking all details necessary for shuttle pick up. E.g timing and pick up location.

Plussat: Parking for car, Very large Room with small kitchen inside (fridge, microwave..) Included breakfast and Laundry is available. All good.

Miinukset: In laundry only metal coins able to use, and machine has eaten some coins for free....

Miinukset: While the hotel itself was fine, the fact that I needed over 2 hours to get there from the airport because nobody bothered to answer the phone is simply unacceptable. Left out of pocket after having to pay for a taxi and when i eventually mdladenit to the hotel, the staff couldn't have been less interested. Terrible customer service.

Plussat: Hyvä hotelli lyhyelle viipymiselle, esim 1-2 yötä. Sopii perheille.

Plussat: Drinks machine throughout the day

Miinukset: Can’t think of anything

Plussat: Your front desk very helpful and friendly

Miinukset: Room no USB ports to charge my cell phone This was not a plan trip for over night so I had just my cable, and not the wall transformer most hotels I stayed lately they all have lamps or radios with a USB ports on them!

Plussat: THE ROOM!!!!!! Staff was excellent! Food was outstanding!

Miinukset: I didn't like the long walk to Building 6 but I would do it all again to stay in this place! Great room!!!!!!

Plussat: Nice pool , nice staff

Plussat: Absolutely beautiful and so peaceful

Plussat: Everything was clean and private.

Miinukset: I have nothing bad to say

Plussat: Spacious rooms. Restaurant and bar on site.

Miinukset: Cleanliness in bathroom. Mildew in shower. Small black ants in bathroom and kitchen area. Front desk staff could not find reservation despite showing them 2 confirmation emails.

Plussat: Rauhallinen, siisti huone, paikoitus

Plussat: Everything, there’s so much space everywhere you bathroom, kitchen, patio. Clean room and kitchen, very private and quite facility. I love this property and will definitely be booking again!

Miinukset: Nothing.

Plussat: AC Room Cleaners Security is ok Elevators for two stories is a plus

Miinukset: Room 811 No Parking. “”OVER PACKED”” Risky We had to park at building at the end of building 10 and our room was in building 8. (1/4m) handicaps aren’t even tagged ok the cars.. then u have to pay $13 and night for a tight parking lot that’s not emergency drive friendly. There’s No Real Oven in the rooms, two burner stovetop, one cooking pan, no spatulas and knifes. Our jazcuzzi didn’t bubble up. There’s barely any hot water in the morning The dinner table light doesn’t work. The balcony light doesn’t work either. The tV had major static and distortion nose and funny glare of pink and greenish colors. No cable!! Remote was suffering. Only selected buttons worked. 3/5

Plussat: The room was very nice with a touch of elegance. Way more then you would expect for the money.

Miinukset: I didn't like the fact I could not stay there longer.

Plussat: The helpfulness and friendliness of the staff. Perfect location. Very close to the place I was taking my exam.

Plussat: Our room was so big and pretty! very elegant, for sure you could live there!

Miinukset: It was our wedding night but there wasn't any service for special cases like that (I have seen in other places that they can add champagne or roses, etc). Also, we tried to request an extra night but they asked us to do it the next day, we asked if they were going to kick us out at 11am (check-out time) and they said no, we used the do not disturb sign but at 11:30am room service was knocking the door really heavy to ask when were we going to leave, we could have safe that bad moment if they just let us request the extra night before. The bed wasn't so comfortable.

Plussat: Isot huoneet, meillä oli 3 makuuhuonetta, 4 kylpyhuonetta suihkuineen/ammeineen, 3 parveketta, olohuone/keittiö. Hieno poolialue (poolbar ei auki kylläkään uudenvuoden aikoihin vaikka hotelli täynnä?) ja hienot yleiset tilat kaikkinensa. Hyvä sänky ja tyynyt. Huomattavaa on myös että sängyissä pussilakanat mitä harvemmin jenkkilässä on. Hiljainen hotelli, naapurista ei kuulunut mitään mikä oli kiva juttu!

Miinukset: Saimme huoneen vasta 18.00 koska siivous kesken. Piinallista koska pitkä ajopäivä takana, lisäksi todella kuuma päivä. Kokolattiamatot sekä sohva karseessa kunnossa. Isoja tahroja molemmissa eikä kertaakaan haluttu ottaa kenkiä pois, sohvalle en olisi istunut edes rahasta. Laattalattia myös monesta kohtaan rikki eli alakerran yleisilme todella epäsiisti ja luotaantyöntävä. Kapsylikahvikone oli, mutta suodatinkahvia tarjottiin talon puolesta mihin olisi tarvittu tavallinen kahvinkeitin (ok pieni asia mutta kun muuten oli rempallaan moni asia niin ärsytti tämäkin hutilointi). Parvekkeiden ovet oli todella haastava saada lukkoon, siitä käsissä hyvät mustelmat. Muuten oli kyllä turvallinen alue, oli hyvin aidattu, oli kamerat ja vartijat portilla.

Plussat: Very friendly and helpful staff, overall good place to rest

Miinukset: Far from shopping mallsbea

Plussat: Cleanliness, personnel very friendly

Miinukset: None

Plussat: Front desk

Miinukset: Small ants 🐜

Plussat: It was in the location I wanted. Clean friendly personnel.

Miinukset: When I got to the Hotel they didn't have my payment information and tried to charge me again.

Plussat: We had a problem with the TV in our room and they gave us a free upgraded room and free breakfast

Miinukset: The time the pool closed

Plussat: Good location, nice gym(s) - in fact they have two gyms because they share facilities with the hotel that is next to them (Stairwoods I guess)

Miinukset: The offering about breakfast was a lie, When I reserved, I was very clear that we were 6 people in two rooms and that I wanted breakfast to be included. They said it was included, but when I arrived they stated that it was only for two persons each room, not for three. If you read the small letters of the reservation it is explained there, but that was NOT what I was looking for. If I say "breakfast included" and you raise your hand saying "yes", I do not expect that at the end you tell me it is not for everybody. This was a clear example of MISLEADING ADVERTISING.

Plussat: Location, and very clean

Plussat: The staff was nice.

Miinukset: It wasn’t very clean and needs to be updated.

Plussat: The Beds

Plussat: Location

Miinukset: Price of breakfast for the limited variety.

Plussat: The location of the property. The staff was very helpful and provided 100% customer service

Plussat: Need free breakfast

Plussat: location

Miinukset: hot tub was not working poor jets and lukewarm water reported to front desk. amenities should work at checkin

Plussat: The room AC was not cooling off the room, it had like the fan running, once the fan stoped it got hot, I reported it to the front desk the morning after and stayed out all day, came back at night and the same issued continued. Also the whole weekend the

Miinukset: The AC was not cooling off the room, it had like the fan running, once the fan stoped it got hot again. Also the whole weekend the Elevator was out of order. Had the worse time.

Plussat: The friendliness of the service staff!

Miinukset: Front desk only had 1 person working, Not very friendly and did not offer great directions to our room. The beds were not as comfortable as they looked and pillows deflated into thin lines. We also requested extra pillows and towels which we did not receive.

Plussat: Close to airport

Miinukset: More selection on breakfast

Plussat: Good big rooms and bathroom - a very good layout. Helpful staff.

Miinukset: Noise of aircraft flying above but is to be expected when you are staying close to the airport

Plussat: The room was clean and comfortable.

Miinukset: As a Wyndom member we did I not get any break in the charge for parking our car. Very disappointing.

Miinukset: Noise from aeroplanes , noise from my door rattling in the night when other guest opened their doors ( pressure changes I guess) Couple of tiny bugs in bed Couple of feathers on carpet I was thankfully by myself so it was ok , glad my kids weren’t there ...definitely worth the little extra cash to try elsewhere

Plussat: Good Location. Near food places and Walmart. Has no charge shuttle. Free Breakfast. I think all this together is a good deal. And the staff are helpful and friendly as well as being most professional.

Plussat: Lots of restaurants around the hotel

Miinukset: Airport shuttle was a joke. I waited an hour and called hotel four times. They finally had me take a taxi

Plussat: Close to airport.

Miinukset: Had to take taxi. Shuttle never arrived. Had to pay 20 dollars for taxi and hotel sold not reimburse me. Was stuck in the rain waiting for shuttle.

Plussat: Clean, spacious room

Miinukset: Staff at check in wasn’t friendly. Wouldn’t add in my loyalty # to the reservation. Nothing nearby location. Couldn’t get a hotel shuttle from the airport (said it was too late)

Plussat: Friendly staff.

Miinukset: My sheets were dirty , room had a bad odor

Plussat: Breakfast is ok and the location is central

Miinukset: I had request for a disability room. First they told me that yes the room is block for me. Later call me back said not available , I said that just fine. Make sure to find me chair to sit down in the shower then is good enough. The receptionist said ok, we will take care of that. As time time goes by, second day, I requested a disability room again and they said they will check with housekeeping and will call me back and then I waited day gone by no one call. I call the next day and said to early of the day. Please check back later in the afternoon, I call in the afternoon and they said waited again will call me back after check with housekeeping again. I waited until around 8pm no one call. I call the receptionion again and told the girl said may I speak to your supervisor or referred me a your legal department because you guy treat people with disability so badly. If I can have the disability room with shower were be easier for me to take shower then bring a chair for me to sit while taking a shower. About 15 minutes later, they were able find me a chair so I was okay with it. Staying 7 days at this hotel is suck. After they came to clean the room in 3 days and they left no towels in the room, I have to call receptionist again to have them bring me the towels. $154 per night and get shitty treatment. I would never stay with this hotel again.

Plussat: Stay was ok.

Miinukset: breakfast was really bad.

Plussat: Henkilökunta oli mukavaa.

Miinukset: Lentomelu oli tosi kova. Toki tämä oli odotettavissa, kun kohde oli niin lähellä lentokenttää. Mutta unet jäi kyllä vähäiseksi metelin takia. Petivaatteet olivat todella hiostavat. Niinkuin olisi jätesäkissä nukkunut.

Plussat: Big beds, elevator e breakfast

Miinukset: Stairs e all the rooms keep connected. No privacy for biggest room

Plussat: Very close to the airport, nice big rooms to spread out in, nice sourroundings

Miinukset: Not to be picky, bit I think a bit more choice for breakfast would be nice

Plussat: I like the feeling of villas as opposed to big hotel....it's cozy. The lobby and breakfast rooms are roomy and nicely laid out.

Miinukset: I just think they need to fix the hot tub and work on the decking and railings. This still does not take away from overall experience though.

Plussat: In general it was good

Miinukset: Lack of an elavator

Plussat: Value for the money was great

Miinukset: Property said it was close to airport and had a shuttle. I even emailed the property before we arrived to confirm a shuttle and was told everything was arranged. Arrived at the airport to discover there was no shuttle. Cost an extra $50 both ways to get a taxi. Not such a great value then. Property employee argued with me about shuttle, even when I showed her the email confirming a shuttle that didn't exist. The property was great. The employees were awful and that transportation was half the cost of the room. No bargain there.

Plussat: Nothing

Miinukset: The breakfast menu could be better, the beds were not soft at all. Housekeeping never came on third day. I called on jan 9 2020 to complain I talked to the manager Brandon and he told me he would get back to me the same day and he never called me back. It just wasnt as nice as I expected it.

Miinukset: THE INTERNET WAS VERY POOR

Miinukset: Sofá bed dirty with grease stains and the bed itself the springs were coming up. My kids kept hitting their heads. And trying to find the rooms after check in was like mission impossible. Their numbering system leaves alit to be desired.

Plussat: kichenette,location are good.

Miinukset: boiled eggs are terrible. and bowl's size is so so tiny. it was smaller than a sampler plate.