Carathotel Düsseldorf City

Location and rooms are clean

Had to check out 3 days before but they accommodate it and had to pay all 4 nights Hotel too function no heart kind of cold atmosphere

I it was in the city centre, superb location near restaurants, laundromat, convenience stores, etc. The room size was good with plenty of space to walk around with a street view! The bathroom was clean and there was enough space in the shower box. The breakfast was amazing and provided lots of options, and great coffee machines in the breakfast room, not enough tables. Reception offered great services including pressing a button to order a van taxi, it was new and innovative to me!

No mini bar and no telephone! IPad was provided and functioned as TV remote controller and telephone to make calls to the reception and other rooms, had connection issues during the call. The hotel had a late check-out policy, the rooms cards stopped working after 12 pm and we asked the reception to for a late check-out, they said that was not possible on that day, it was a hassle to get access to the rooms just to take our suitcases out, a staff member had to come and open our rooms doors. The breakfast room was overcrowded and not enough tables were provided, especially during the weekend.

The attitude of the staff and the location was amazing.

The housekeeping only folds the blanket. Nothing else.