Durango hotellit lähellä Henry Strater Theater

Plussat: Hotel is in a good location. There are some great restaurants and shops in the area.

Miinukset: There was no bellman available or bell cart available to help with our bags when we arrived. The furniture was dusty, wallpaper was starting to peal off the walls and ceiling. Thermostat was locked and we were not able to turn on the heater in the room. There was black mold in the grout on the floor. Ate in the restaurant/bar on property, food lacked flavor and was very greasy and not well prepared. On check out the elevator was not working so we had to haul our bags down three flights of stairs. My mom has had two knee surgeries and had some discomfort after the ordeal. Would not recommend this hotel.

Plussat: Great hotel filled with beautiful antiques.

Miinukset: Parking was horrible

Plussat: Our stay at the Strater Hotel was very nice. We wanted a taste of the The West, and we certainly got it. I felt like I was staying in Miss Kitty's room! Great location.

Miinukset: The only thing I can say is I wish there were better pillows.

Plussat: Great location. Friendly and helpful staff.

Plussat: Decor, history, bar, room

Miinukset: Nothing

Plussat: Enjoyed our stay at the Strater Hotel. Ideal location in downtown Durango! Our room was clean and comfortable.

Miinukset: Room was very hot. I tried to cool it down but the thermostat was locked at set temperature. In all fairness , I could have called the front desk to ask if anything could have been done.

Plussat: The feeling of being in a time machine in a sense. Everything about this hotel just speaks history.

Miinukset: No complaints at all. Keep up the great work!

Plussat: Ambiance no

Miinukset: No complimentary breakfast

Plussat: Our room was spacious and we loved the river view.

Plussat: Location was great.

Miinukset: This hotel advertised newly remodeled rooms, however our room was VERY outdated—drab flooring, old wood trim, very squeaky doors, balcony door falling apart. For the cost of the room, it wasn’t worth it. Loud partying above us both nights. Smoking on balconies—even though it says no smoking there. Good location, but other than that, the Fairfield was a MUCH better option.

Plussat: The view of the river and the restaurant in morning for breakfast. The employees were very professional and courteous.

Miinukset: The fire alarm went off at 3:00 a.m. with no announcement, the hotel needs to be upgraded in technology. The television guide and time did not match the current time or scheduled programs. It also needs to be upgraded. There was no dinning room for dinner and the furniture in the bar area was worn and needs replacement.

Plussat: very comfortable bed, nice pool area,warm cookies!

Miinukset: recommend offering cookies without nuts. otherwise. an overall great hotel

Plussat: Location & Staff friendly & helpful

Miinukset: Little pricey

Miinukset: the toilet paper was like sand paper, the shampoo, conditioner and lotion were not enough even for one person single use, and certainly not for two. they were charging for car park $10, where as the details i had received it said $7.

Plussat: Rooms were clean with a nice view of the river. This hotel really caters to dogs. The pool is small, but it’s indoor. There is a great path along with river out the back door from your room. The grounds are kept nice for kids and pets. It’s close to a big grocery store and a short drive to the Durango train ride up to Silverton. It’s also close to all the restaurants and shopping.

Miinukset: Durango has a big homeless problem. I didn’t like the bums that were down the river path. You can’t really go past the hotel before you see bums vomiting and passed out, which was not kid friendly walking. The hotel did a great job of keeping them away from the hotel.

Miinukset: The breakfast should be included with the price of the room. I was very disappointed having to pay $27.00 for breakfast for myself and my three year old grandson.

Plussat: Great location, next to the river and close to Main St. Pool was clean and heated. Nice outdoor bar and staff, located by river.

Miinukset: Hotel is pricey. I think it is lame they charge $10 a night for parking even though there's plenty of parking, in addition they have signs posted that they are not responsible for theft (they want your money but not the responsibility).

Plussat: Great location

Miinukset: It was a little dirty compared to other times that we stayed here

Plussat: fine, what we wanted

Miinukset: n/a

Plussat: Great property on the river.

Miinukset: I was guaranteed a certain fee through booking.com that the hotel was to honor. But the hotel didn't honor that and charged me much more.

Plussat: Bed and a shower were awesome!

Plussat: there were stains in the chair in room. This was really disgusting. Everything else was great.

Miinukset: The A/C was not working when we arrived in our room. Reported this to the front desk, they said that the maintenance personnel went home for the day and I would have to deal with 85+ temperatures in the room. One staff member offered to come to the room and check the remote control. He explained to me how the remote operates in a condescending manner as if I just arrived from Mars. He made it sound as if the remote was a magic wand and if the correct sequence of buttons were pressed then the air conditioner would operate once again. I asked for the manager as this was not acceptable but was told that the manager is not in the hotel at this moment but was promised that the air conditioning would be fixed the next day. Left the next morning on an excursion and returned late afternoon to find out that the A/C was not repaired and the room was still at 80 degrees inside. Went to the front desk and asked for the manager and again no manager in the hotel. Now it is obvious that there is no leadership in this hotel. After two nights of no sleep went to check out and guess what, no manager to be found to discuss this matter. The only bright spot in this disaster was the girl at the desk who tried to offer a bit of relief and gave me a small discount on my bill and gave me the business card of the manager if I wanted to call them since she is never in the hotel.

Plussat: Great location

Plussat: Very good staff

Miinukset: Did not stay in the hotel had to stay above the restaurant, no elevator, room on the 2nd floor, no AC and could not turn the fan on, also they know they have a issue because there was a fan in the closet!

Miinukset: The staff were kids. Under staffed.

Plussat: Location, plush robes, water and coffee in room, coffee and cookies in lobby, many sitting areas in lobby(all with great views)

Miinukset: The first night they put delicious chocolates in the room; so good with coffee. Then they ran out.

Plussat: location is great

Miinukset: the breakfast was very, very poor...like that served at a hwy budget motel( the $235/night price was not budget).

Plussat: First visit; enjoyed the facility.

Plussat: Beautifully maintained historic railway hotel. Great location right next to the heritage railway station. Still owned by the original family. They have taken care to preserve the Edwardian feel of the place, including the furniture and decor. There are some historical artefacts in glass cases in the reception area. Tea, coffee and cookies are available for guests in reception all day, with pretty china cups and saucers to use. Breakfast was nice. Staff all helpful, friendly and enthusiastic (and so young as well!). The room was beautiful with unexpected little details such as bathrobes and slippers available for guests to use. The marble sink and vanity area was lovely and the complimentary toiletries nice. Proper china cups in the room for when you make your own coffee.

Miinukset: My only criticism was that it was rather noisy at night, both with traffic noise from the road outside and guests in the hotel who were watching very loud TV in the middle of the night. Also the layout of the room could have been better, as the bed was right under the window which meant it was difficult to properly close the blinds and cut out the light. Turning the bed through 90 degrees would probably solve it.

Plussat: Antique touches throughout in a very clean and peaceful environment.

Miinukset: I liked everything!

Plussat: The staff was friendly.

Miinukset: It wasn’t the most up to date and I wish that it was closer to down town.

Plussat: Location, breakfast, cleanliness, friendly staff

Miinukset: WIFI spotty

Plussat: This room was great! It has 2 king size beds and a pull out sleeper (which had its own tv) I honestly have never seen a hotel room with as much room. The bathroom was very roomy as well. The breakfast included eggs, sausage, waffles, etc...

Miinukset: The room didn’t cool down as much as we liked, but it had a box fan, so that helped.

Plussat: The breakfast and the lady preparing it was excellent.

Miinukset: Dirty chair in our room had to be removed. No pool and the jacuzzi was never opened or used from what I could tell. Positioned right off the main street which might have been the problem. The lady preparing breakfast was the only highlight in the facility.

Plussat: Staff was great. We stayed 2 nights. The room was nice. Beds very comfortable.

Plussat: Above my expectations. Pet friendly room was immaculate and fresh smelling. The breakfast Real eggs! Staff Were great check in/out. Hotel employee was so considerate and helpful. I accidentally left my new iPhone , she secured it and had it read

Miinukset: Only the parking lot pot holes.

Plussat: Nice place. Person at the desk when I checked in was very nice.

Miinukset: Air conditioner not that good. The person at the desk when I checked out was a little rude.

Plussat: Staff size of king room smoking areas for anything . Breakfast.

Miinukset: Beds and pillowd

Plussat: The staff went out of their way to make everything right.

Plussat: Breakfast was good

Miinukset: Pictures did not match the room. Pictures of room online did not meet the expectations of the actual room.

Plussat: Great

Miinukset: Liked everything

Plussat: Clean room, on site parking, great breakfast

Plussat: The best part of this hotel is the location.

Miinukset: This hotel was way over budget for what it is. No better than a choices hotel with two to three times the cost. I stay in hotels 4-5 months a year and for the price this hotel wasn't even close to the quality expected.

Plussat: The view of the river

Miinukset: Parking

Plussat: The location can't be beat! Awesome being so close to downtown and the river.

Miinukset: The rooms smelt like smoke and the property was pretty underwhelming for the price.

Plussat: Location location location!! It is right on the Animas River with a 3 mile walk way ... the rooms are awesome ... the staff is wonderful.

Plussat: Location

Miinukset: No breakfast

Plussat: There was not any breakfast but the coffee in the office was excellent.

Miinukset: The jacuzzi/hot tub did not look very clean. It may have been but the water looked cloudy and slightly brown.

Plussat: Very clean and comfortable.

Miinukset: I reserved a riverside room but did not get one. The manager said it was because it was a “booking.com” room.

Plussat: Loved the location. We could see the river from our room and walk everywhere! The price was also great, especially for the area. Although I had not planned on eating at any chains on our trip, Applebees was the perfect and close solution after an exhausing day of rafting...and tasty.

Plussat: Very handy to Denny's for breakfast downtown sights and the train. Just perfect all around.

Miinukset: No concerns at all