Durango hotellia

Plussat: Susan and her entire staff were warm, thoughtful, and attentive. A plush, clean, well decorated room with a beautiful view of the mountain welcomed us.The manicured landscape, sparkly pond, adirondack chaiirs, balconies and budding flowers delighted us. Comfy robes and customized good quality toiletries relaxed us.Brownie bites, happy hours with tasty gourmet samples and genuine, kind greetings and conversations made us feel like a valued guest. Bottled waters and freshly baked goodies were given to us as a parting gift! Everyone should visit Antlers on the Creek! It is a tranquil home away from home to everyone who visits!

Miinukset: Nothing... no complaints.

Plussat: Exceptional breakfast, great cookies available all day long.

Plussat: Great location. Within walking distance to shops and restaurants.

Miinukset: Very noisy. Our room was under the stairs. Other guests were moving around all night. Little to no sleep.

Plussat: Breakfast was creatively prepared and very hearty, fresh, delicious. Shower was roomy and nice. Bed very comfy. I enjoyed the subtly sophisticated décor. The hotel is recently redecorated, fresh, hip, very friendly, intimate. Would be a great place to have a group of friends stay.

Plussat: Very helpful and friendly staff. Also, we chose this hotel because they have a facility that allowed us to charge our electric car overnight.

Plussat: Received an upgraded room with kitchenette and sitting area. Delicious breakfast, wonderful afternoon cookies, pleasant staff. Great location for walking around Main Street in Durango.

Miinukset: Old building and the heating was reflective of that, but we did stay warm enough. Old building is part of the charm. Parking lot view from window.

Plussat: We're repeat visitors and just enjoy everything about the hotel. The breakfast in the morning is fantastic and the staff who serve it is super friendly! The cruiser bikes that are available to guests are very convenient to zip around town. All of the stores, restaurants, bars, etc. are very close so no need for a car, which is huge. The grounds are beautiful and the rooms are spotless. You are definitely made to feel welcome there. We look forward to our next visit!

Plussat: Tremendous downtown location

Miinukset: Toilet clogged!

Plussat: how clean everything was, the comfort of the bed and how quiet is was. No phones in the room, without a cell phone and no staff on premises a situation could cause a death. We did have a cell but our parents would not have had one.

Miinukset: The price of the room was not bad considering we were to get a free breakfast. Your ad showed scrambled eggs which my diabetic husband can eat but they were only serving pancakes, thus we purchased food elsewhere.

Plussat: The ambience was great. The breakfast was delicious. The toiletry was very nice.

Miinukset: Rooms were very loud. Did not have a good night's sleep at all. Our room was right next to the entrance and we heard everyone coming and going all hours of the day and night and then if anyone moved in the room above us I thought they were in our room.

Plussat: Fresh cooked breakfast, scones, cookies in the afternoon

Plussat: What a friendly staff! Loved the breakfasts. Was pleasantly surprised that our room was equipped with a comfy dog bed and water and food dish, too. Location downtown is perfect for the holidays.

Miinukset: Tiny annoyance-bathroom door needs some Wd40 for a very loud squeak.

Plussat: Room size, pet friendly and easy access.

Miinukset: It was a little further from historic downtown Durango, but was still within a short drive.

Plussat: It was a fantastic stay

Miinukset: I wish the random things didn’t happen in my room like alarms going off I didn’t program, the fan stopped working etc but I think that’s out of your control

Plussat: Wild Bill was great!!!

Plussat: Comfortable, clean facility and staff was very pleasant and professional!

Plussat: Location was perfect to the activities we did. Also it had an indoor pool and hot tub. Outdoor grill was superb. The customer service was excellent and accommodating for our needs

Plussat: Great breakfast!

Plussat: This is the 2 nd time we have stayed at this Hotel. Each time we have been greeted by friendly staff. They really go out of their way to make you feel at home. We will definitely stay there again

Plussat: Very clean rooms, very helpful friendly staff, great complimentary happy hour snacks and drinks

Miinukset: Located in the warehouse/industrial area of Durango.

Plussat: Very comfortable and convenient! Loved breakfast and the free happy hour. Loved the kitchenette!

Miinukset: Nothing

Plussat: Free Breakfast

Miinukset: I thought I had booked a suite with two rooms but was told since I booked through a third party I wouldn’t get what I thought I was going to get. Pretty upset about that.

Plussat: Happy hour was nice treat.

Miinukset: TV remotes did not function correctly. Better selections on coffee pods. Need More then two regular coffee pods in room . Breakfast was just average.

Plussat: The food service staff went above and beyond! Hotel employee in the kitchen baked our pizzas we made since there was not an oven in our room. She was very kind and helpful each day. She truly embraces the "customer service"

Miinukset:  she is the manager in housekeeping, was very rude to other staff in front of us. She made us feel very uncomfortable and I can not believe she has the position she does in a customer service industry with her attitude and demeanor!

Plussat: Clean and comfortable room. Close to downtown, but on the north side so close to skiing.

Miinukset: Only comment was we could hear the people in the room beside us and below us - wall could be more sound proof.

Plussat: Great staff! Super helpful and knowledgeable

Plussat: Very friendly staff who made recommendation on things to do and places to eat.

Plussat: The owners were friendly, helpful and made the stay!

Plussat: Cozy, clean and comfortable. Right off the main hwy. A good place for a basic room, new bed and flat screen. Bank machine and restaurants within walking distance.

Plussat: The people and the cleans rooms!

Plussat: The room was comfortable and clean, Joe was great. Would stay there again.

Plussat: Very clean, super friendly staff, and cozy room.

Plussat: Clean room, comfortable bed, very nice owner and staff with excellent dinner and breakfast recommendations!

Plussat: Great value for the money, friendly staff and very clean.

Miinukset: Breakfast could be a little more extensive.

Plussat: Staff were friendly

Miinukset: Dirty floors, drafty door

Plussat: location

Miinukset: no coffee in rooms

Plussat: The personal was awesome

Miinukset: The matress was horrible very old.

Plussat: Bfast good as usual....always clean

Miinukset: More cookies...

Plussat: We left early and missed the breakfast; however, the front desk clerk gave us a breakfast to go in a bag which was very nice!

Miinukset: There are other properties in Durango with better rates. I would stay at Hampton Inn more often if the price was better.

Plussat: Breakfast ladies were super friendly...Front desk Agent very accommodating and friendly. Gteat location, close to Texas Serious BBQ and City Market, Liquor Store and family.

Miinukset: Rooms were a little smaller than what we are usually used to but the staff friendliness made up for it. Breakfast was great too.

Plussat: Comfortable bed, clean room, good breakfast, and friendly staff.

Plussat: Everything was awesome! Breakfast was great and cleanliness was awsome!

Miinukset: No. All was good.

Plussat: The room was very clean and well maintained.

Miinukset: My room was adjacent to a stairwell area which became loud when people ran up and down the stairs and allowed doors to slam shut. The Jacuzzi was not working. Overall, the stay was very positive, so we'will likely return on our next visit.

Plussat: I

Plussat: Breakfast was outstanding!

Miinukset: Bed and pillows were way to soft for my comfort.

Plussat: Very conveniently located for my trip to purgatory, great breakfast, great friendly staff, clean, coffee hot chocolate tea and cookies available in lobby 24 hours a day, salt water pool and hot tub.

Miinukset: They only thing I didn’t like was the comfort ability of the bed. But in their defense I have yet to find a hotel bed that is comfortable to me. I’m just not comfortable on springs.

Plussat: Clean, nice suite. Good breakfast, good bed.

Miinukset: Broken elevator.

Plussat: It was comfortable and clean.

Miinukset: Location

Plussat: The location is perfect staff very courteous and friendly. Sabrina that checked us in was very friendly and helpful

Miinukset: They can improve on the breakfast to include more cooked options like hash brown, tomatoes and mushrooms

Plussat: Everything was lovely

Miinukset: Although there were more rooms available, we were placed right next to the back door and had to listen to all the comings and goings.

Plussat: Very clean

Miinukset: Not the best breakfast

Plussat: The food was cold, showers where cold, staff did not know how to use the computer

Plussat: Modern, clean, great free breakfast, hot tub/pool

Miinukset: Room faced highway which was very noisy, hot tub temperature set way too hot.

Plussat: I wish I had gotten the name of the person who checked us in. She was wonderful. The stay was short but I will for sure stay again if I can get a good rate.

Miinukset: Can’t think of anything.

Plussat: I loved how clean the hotel was

Miinukset: everything was great

Plussat: Close proximity to town, Cleanliness of the hotel and room. Quite and cozy. Enjoyed the breakfast.

Miinukset: N/A

Plussat: The location is very close to downtown Durango. The property was clean and breakfast was pretty good

Miinukset: You could hear your neighbor - although it Didn’t bother my family cuz we are all sleep deprived with a new baby

Plussat: Relatively new.

Miinukset: We called ahead to request room on top floor, away from elevator. On arrival we had been upgraded to a suite, but went upstairs to find room located by elevator, and room smelled like mold. In total we tried 4 rooms on top floor, but all smelled of mold.

Plussat: Location

Miinukset: Brusque , officious staff.

Plussat: Staff was great.

Plussat: Very nice new condition hotel. Good friendly service. Nice rooms and got a good sleep.

Miinukset: Breakfast was a bit basic with disposable cutlery and plates. For a hotel of this caliber it was sub par.

Plussat: Great stay, quite newer hotel so everything looks new. Great breakfast.

Plussat: Wish had a choice to change to two beds instead of one bed.

Miinukset: Getting to the hotel was very confusing. We noticed other guest too had problems

Plussat: Almost everything

Miinukset: Very hard to locate (no sign near the highway)

Plussat: The 24 hour fitness room. The heated pool and having a microwave and refrigerator in our room.

Plussat: Friendly front desk staff. Easy check in.

Miinukset: We missed breakfast one morning because we were a couple of minutes late. Wish it would have been served a little later.

Plussat: location, dogs allowed, river trail paved along Animas River 5 minute walk, clean, clean, clean

Miinukset: n/a

Plussat: Full hot breakfast. They let us check in early. Staff had recommendations for call out for food when we looked at their store.

Miinukset: A dog barked a lot in a room and this did not seem to addressed by the hotel staff. It seems the dog owners left the dog in the room unattended. The room had a refrig and microwave. I would have liked the refrigerator better if it also had a freezer.

Plussat: Clean room, good breakfast, great location

Miinukset: Evening staff was very rude. Even though I am a Rewards Member, I wasnt given an upgrade. Was told I could have a roll away bed due to size of room. I offered to pay for bigger room and was told that I had already entered the room given to me and in order to get a bigger room I would have to purchase an additional room. Couldnt wait to get out of there.

Plussat: Spacious quiet room.

Miinukset: Pillows were not comfortable, sheets were not the best.

Plussat: Delicious breakfast with lots of options.

Miinukset: My room had a huge blue stain right in the middle of the room that looked like a Smurf was killed there. Sparsely furnished as if someone stole the majority of furnishings. Rude, incompetent staff did not make me feel welcome or valued.

Plussat: The hotel was excellent, but the access to it is unmarked and difficult....I suggested that the higher ups talk with city planning, but found out it had been to no avail, so I guess it is Durangos mistake....enjoyed our Durango visit never the less...

Plussat: The best part of this hotel is the location.

Miinukset: This hotel was way over budget for what it is. No better than a choices hotel with two to three times the cost. I stay in hotels 4-5 months a year and for the price this hotel wasn't even close to the quality expected.

Plussat: Very relaxing and an amazing view.

Miinukset: Everything was perfect. No complaints.

Plussat: Balcony view

Miinukset: Everything was great

Plussat: We liked that the room had cups, silverware, and extras.

Miinukset: The bed and pillows. The room felt as if it had a draft coming from the sliding door.

Plussat: I thought the location and the atmosphere were amazing outside and the views were incredible! The room itself was very cool and homey. I would definitely recommend people to stay here.

Miinukset: The smell and the feel of the place were a bit old and a little creepy. But there was other people outside which made it feel better. Other than that it was an amazing experience!! I can’t wait to come back.

Plussat: There was a lot of space, and amazing views.

Plussat: It was a OK place,

Miinukset: Had a hard time with having HOT water, some of the family did not even take showers because they had no hot water

Plussat: Clean, attractive, well maintained.

Miinukset: Better instructions on how to unlock unit upon arrival.

Plussat: Spacious, clean, comfortable, beautiful setting

Miinukset: Distance from Durango - 30 min drive

Plussat: Great location close to trails. Had just about everything you needed in the kitchen, although the freezer inside the fridge is very small and the fridge was a bit temperamental (it froze eggs on the third day and we didn't change the temperature). Nice to have access to the fitness room for stretching as the room is cozy. Hot tub and pool available too. Fast WiFi. We would stay again.

Miinukset: It was a little stuffy in the room - a fan would have been helpful to get some more air in via the balcony door. We were on the highway side so leaving the door open at night for airflow was noisy. The overhead fan was helpful but getting cool air in would have been even better!

Plussat: The condo was perfect for our visit. We picked up our daughter at Ft. Lewis College, it was an easy 30+ minute drive to the condo, Opened the door and found everything we needed to spend some family time to ourselves. Easy drive to Silverton, and came back to just a very relaxing place. Clean, kitchen had everything, beautifully decorated, comfortable place.

Miinukset: Had we known how much was provided, we would have come with a bit more groceries.

Plussat: Old school motel Clean Great KS Bed Frig

Miinukset: One drawback No microwave

Plussat: Really clean rooms and beds, spacious bathroom. Great value!

Miinukset: Wish staff were available in office during typical business hours.

Miinukset: Too many emails

Plussat: Motel staff went out of their way to give us wonderful ideas/suggestions to enjoying the area, both scenic beauty and entertainment/dining options.

Plussat: Owners are working hard to bring this property up to standard

Miinukset: Location is a bit away from downtown. Not much around within walking distance.

Plussat: Manager waited for us because we came an hour late

Miinukset: It is unusual to close up at 6:00. And have no one on duty in case there is a problem like a lock out etc

Plussat: They have discount coupons in your room for local diners. Used them and found a new favorite breakfast cafe.

Plussat: Separation between sleeping area and living room was great. Breakfast offered was awesome. Staff was very helpful.

Miinukset: There was only one location for getting ice. Pool area was a little small.

Plussat: Staff was good, with reception. Clean rooms. Only parking a problem in the back which was closer to assigned room due to construction.

Miinukset: Construction work during stay.

Plussat: The ease of access and the genuinely homey atmosphere at this Residence Inn made our experience there really terrific. I should also mention the complimentary breakfasts were far better than we've had at other hotels.

Miinukset: Nothing.

Plussat: Good facility

Miinukset: Way too expensive

Plussat: Good friendly staff, clean room, good breakfast

Miinukset: Snow removal at guest entrances and parking

Plussat: we stayed here for just one night after a week trip to a nice resort. nice room was more then i sexspected it had a full kitchen and a living room to watch TV, there was a nice clear water pool to shake the legs after a long drive. full breakfast also.

Miinukset: remodeling around hotel was going on, but actually it was not a problem with are stay.

Plussat: We loved the room with it's well-appointed kitchenette. The bed was comfortable and the adjustable shower spray nozzle in the shower was just what we needed after a long day of walking! The breakfast was really good, too!

Plussat: Clean and convenient to downtown. My sons loved the pool. Also enjoyed the complimentary breakfasts.

Plussat: Clean and accommodating

Miinukset: NA

Plussat: Excellent breakfast with real crockery, cutlery and fresh fruit and Greek yogurt option. Our room had table and chairs, as well as a desk, comfortable bed, good shower and nice touches like free microwave popcorn and 3 different teas. Plenty of USB and power outlets.

Miinukset: The cold air from the window rolled under the curtain, as it doesn't appear to be sealed.

Plussat: Staff were nice and greeted me.

Miinukset: Breakfast wasn't that great taste wise. Elevator reeked a bit.

Plussat: I appreciated the wonderful, helpful staff; The breakfast was amazingly good!