Durango hotellia

Plussat: Convenient location, excellent staff

Miinukset: Dated facility with worn furniture; over priced for the offering

Plussat: clean

Plussat: Guest services were very friendly and helpful. The room was very nice. Clean, quiet, comfortable bed and pillows. Had a coffee maker, microwave and fridge. Also had a nice business room.

Miinukset: The workout room was small and stuffy.

Plussat: Love the beds and the whole room was nice.

Miinukset: Breakfast was supposed to start at 6:30. Breakfast was always late. The poor broken armed boy that was handling the breakfast was worthless as a one armed boy can be.

Plussat: Great location, friendly staff, free WiFi and breakfast. Business center, heated pool and fitness center

Plussat: Location was good, but not great. Very nice room. Comfortable!

Miinukset: Expensive for what you got.

Plussat: The lady at the desk was very friendly and helpful.

Miinukset: Nothing

Plussat: Clean, mostly comfortable...I have a bad back so I am always a little bit to a lot uncomfortable after hotel beds. This was better than most.

Miinukset: Had issues with computers in business center and response from staff was slow.

Plussat: Well kept, clean, modern

Miinukset: Nothing

Plussat: The swimming pool.

Miinukset: The swimming pool too small.

Plussat: Value for price.

Miinukset: N/A

Miinukset: We had a trailer and the hotel parking couldn't accomodate onsite so we had to park offsite in the side street

Plussat: Room was good size with space for everything. Breakfast was pretty decent with better seating situation than most hotel breakfast areas. Staff was very, very good and easy to deal with. They were all on the ball. A good place to stay1

Plussat: Exceptional staff and a very pleasant stay.

Plussat: Rooms seem fairly updated, good breakfast, and pleasant staff.

Miinukset: A little overpriced but I understand that it was a big traveling weekend. The parking lot is definitely not big enough for when the hotel gets full. The parking is really tight and if you get in late it fills up and you got to park in the street. I must say though that I felt safer from getting dinged by doors by having my suv parked on the street .

Plussat: Very friendly staff. Excellent breakfast provided. Close to grocery store.

Miinukset: Pool is too small to swim laps.

Plussat: I appreciated how clean the rooms were, and how polite the staff was.

Miinukset: I would have liked a more comfortable bed.

Plussat: Great place to come to, near everything in town. Staff was friendly.

Miinukset: Breakfeast, bagged scrambled eggs.

Plussat: Nice new hotel. Very clean and well kept

Plussat: Mark at the front desk was very nice. Location wasn't too bad. There wasn't very much else that was good.

Miinukset: We stayed memorial weekend and Friday when we checked in and got ready to go to bed I pulled the covers back to get in bed and there were stains on the sheets. For 3 days never got the sheets changed until the 3 time/ day I complained. This was the worst hotel I’ve ever been in. They said I would be compensated but that never happened. I paid $200 a night. They did give a 2 free drinks and free breakfast. What a joke!!!!

Plussat: Comfortable bed.

Miinukset: Have menus for local quick eat places that deliver in the guest info binder.

Plussat: Not a bad place to stay the night.

Miinukset: Employee at front entrance with another guy who was drinking beer. Both were dropping F bombs as I approached the door as an obvious customer!

Miinukset: Not clean

Plussat: Basic breakfast

Miinukset: Service. Cleanliness. Parking. Attitude of workers/manager

Plussat: Comfortable hotel overall with lots of rooms. Nice free breakfast. Attentive staff.

Miinukset: A bit of a billing blip. Night agent entered in rare incorrectly. FD agent wasn't able to correct w/o manager. All agents should have abilities to make these changes. It was resolved quickly by the manager. When we were looking through the room to make sure not to leave anything behind, we found a can of chewing tobacco on the floor. It is fortunate that the children did not find this and try to get into it. The refrigerator was not working. We did not mention this to anyone during the stay.

Miinukset: Had a confirmed reservation for a road trip I was taking with my granddaughter. We were on a sight seeing train ride in the mountains with no internet service. When we arrived for check-in we were told my credit card was declined the room was taken. I used my credit card through-out the trip & knew there was nothing wrong with the card. I was livid!!!!!

Plussat: Clean room. Good price.

Plussat: Clean. Not too loud.

Miinukset: Getting old and outdated.

Plussat: The location

Miinukset: Clean sheets that weren’t blood stained

Plussat: Everything was great.Very clean

Plussat: convenient, working ice machine, friendly staff, clean room, quiet, breakfast was ready at 5 AM!

Miinukset: n/a

Plussat: The location was convenient and the staff were helpful enough.

Miinukset: The room AC was underperforming. The room got so warm and the beds were uncomfortable. The floors between must be very thin because your footsteps are loud and you can hear people above you. The lobby is old and worn and there's trash in the parking lot. Not an inviting place.

Plussat: I observed someone suspiciously looking into the bed of my truck and very closely inspecting the contents inside my cab. Upon reporting this to Adam, GM, he lookeked into video recordings and later reported to me that he asked what he thought he was doing. "Oh dude, I was just looking." Adam says, if you want to look at something, do it from a distance" Adam took a good principal to work,keep away from others' property.

Miinukset: No bar & grill at the mall close by

Plussat: We can always count on LaQuinta to be clean and dog friendly without pet fees. Love them.

Plussat: New hotel, clean, nice room

Miinukset: Upon checking in, I was given a room on the third floor... when I got to my room, someone else was already occupying it, which was awkward. So I went back to the front desk and they tried again... I was given room #240 (the front desk agent said, "THIS time I double checked it and I know that no one else is in this new room")... nice to know. Room #240 is directly above the lobby/front entrance. The front entrance has two sets of sliding glass doors that are directly beneath part of the room. As such, the room is extremely loud every single time these doors open. When I was laying there trying to sleep, it sounds like someone is inside the room, opening a sliding glass door twice in a row. It nearly vibrates the floor. This room should never be used for guests due to this noise problem. I would have asked to switch rooms, but by the time I went to bed and realized the noise, about 10pm, I was too tired and it was too late for me to pack everything up, move, etc. I thought that maybe I could get over it and fall asleep anyway. Managed to drown out the noise with the television at first, but then later the noise woke me up over and over all night. I ended up with a terrible nights sleep and just getting out of there early in the morning because I couldn't sleep.

Plussat: Night staff seemed very friendly. Breakfast available in the morning was simple but pleasant. Loved how comfortable the beds and pillows were! That was probably one of my favorite parts of staying here. The TV, fridge and microwave all worked great, and room service was very nice and thorough in their cleaning.

Miinukset: Aside from the bed being so awesome, the chairs weren't the most comfortable to sit in. Little hard to sit for a long time if you need to do any work in your room--would recommend sitting on the bed or up in the lounge instead. The shower was also one of the most bipolar showers I've ever used. It was as if it were fluctuating based on every other shower and/or bathroom in the building. Would switch from warm to freezing to scalding hot every 5-10 seconds. Ended up just taking baths instead.

Plussat: The beds and location.

Miinukset: Nothing really

Plussat: The night staff was awesome getting me into my room. He was courteous and well spoken. The spa and sauna are tucked away in a cool spot. The river is a 5 minute walk away.

Miinukset: My overnight stay was tarnished by one particular failure. The overall cleanliness of the room seemed to be normal. However, upon entering the shower in the morning, a substance of very disgusting origin was found on the wall and water faucet. Now, all heinous acts aside, there may be many justifiable explanations for such a scene, but there is no excuse for it not being cleaned up. I was utterly disgusted. I cleaned the mess up and did not tell my wife or child of the disgrace for not wanting to sour the day. Had I found the mess the night before I surely would have demanded a new room. A terrible oversight indeed, on both the establishments part, and that if mine.

Plussat: Although she was busy, the girl at the front desk was kind, helpful, and professional when I checked in. The hall downstairs was well lit when I returned to my room after dark.

Miinukset: The dirty windows and wrinkled pillow cases.

Plussat: We liked the convenience of this hotel. Candy was very helpful with printing boarding passes for us.

Plussat: All in all the room was great. It was clean, modern enough, good wifi, and mostly comfortable (especially the bed mattress).

Miinukset: The one exception was the square pillows! These where surprisingly difficult to sleep on.

Plussat: The bed was AMAZING. The staff was super friendly.

Miinukset: The treadmill was broken and so is their sauna.

Plussat: Perfect size room for our family of 5. (2 Queen beds & fold out sofa bed) Hotel & rooms seem a bit older & could use some remodeling, but overall clean & nice. Staff friendly and helpful. Good breakfast. We would stay here again.

Miinukset: Not much we didn't like or to mention as a negative.

Plussat: I liked how convenient this hotel was to highway 550 and the grocery store. I also like that this location had a big back yard and a fairly well kept pool. Breakfast was a standard Best Western breakfast, which was fine.

Miinukset: Perhaps it is because this hotel is in Durango but we found this hotel to be very pricey. In many other cities Best Western is our best bet for an affordable and clean night stay. This location was expensive. After we left, we found out that we could have stayed at a nice hotel in downtown Durango for only $10 more.

Plussat: The staff here was AMAZINGLY helpful! We had to switch nights due to a cancelled backpacking trip and the staff helped out! They were so nice! They offer free wine during happy hour, a great breakfast, and nice, clean, comfortable rooms.

Miinukset: Honestly... nothing.

Plussat: It was a fantastic stay

Miinukset: I wish the random things didn’t happen in my room like alarms going off I didn’t program, the fan stopped working etc but I think that’s out of your control

Plussat: We had a nice, clean and spacious room here. They served a great hot breakfast. The staff was very courteous and attentive, they took care of everything we asked for or needed. We would definitely stay again.

Miinukset: The pool and hot tub stayed very crowded with noisy kids, so we did not use it.

Plussat: This was the worst stay I have ever had.

Miinukset: The room.

Plussat: Friendly staff

Miinukset: Broken shower control, stained sheets and pillow cases. Smelly pillows

Plussat: Cheap, hot shower and reasonably clean. Staff was fantastic, quite chatty and very friendly. It's a place to crash on the way to/from somewhere

Miinukset: Bed was typical for cheap hotel...from the 80's and well worn. Wi-fi was hit and miss. Not a place comfortable enough to stay multiple days at. I checked adult only not because of the clientele but the accommodations are small.

Plussat: The service is exvellent. The rooms are very clean & comfortable. It's a good place to get a good night's rest. The staff makes you feel like they will go out of their way to mske feel welcome and confortable. Even my dogs felt welcomed.

Miinukset: I had nothing to complain about. Perfect stay.

Plussat: The room was updated and clean

Miinukset: The room location view was terrible but only there 1 night.

Plussat: The room itself was super clean and nice, I don't get to stay in hotels this nice often so that was fun. There is one good taco/burrito spot to eat nearby, but otherwise the location is pretty barren.

Miinukset: Internet was too slow to be useable. Couldn't even load heavy webpages or open email with images in it. Opened a speed test and download rate never got above 500Kbps, up below 80Kbps with a ton of packet loss and latency. The SNR was fine so it wasn't wifi reception, just a really crappy network in the hotel or terrible ISP I think. I'm guessing most people going to Durango are embarking on an outdoor adventure of some sort, and hotel internet speed isn't a huge deal to them. But I work in tech and had to jump online to deal with problems a couple times, and had to flee the hotel to try and find somewhere with useable internet instead it was so terribly slow. This wasn't super fun at 2am, and they charged me $5 a day for this horrible internet, so I think it's worth griping about. Again most people are on vacation and probably won't care (hey maybe it's good if the kids stop watching youtube for the weekend :), but if you need to get online AT ALL you should avoid this hotel.

Plussat: This property is very well maintained. It is immaculate, the staff is friendly and helpful. Enjoy a worry free trip here

Plussat: We could not leave Durango because of a rare snowstorm and the staff easily extended our stay and made our "captivity" easy to bear. The rooms were lovely and the price was right which made the extra day less of a burden

Plussat: All of the staff were extremely friendly. The hotel was pretty much full but there was plenty of parking and the hotel was quiet. There was plenty of seating for the free breakfast and they had different items out on different days so it didn't get boring, and compared to other similar type hotels, the food was better. The room was very clean and updated. Plenty of outlets to plug in all our phones, ipads, etc... I'd stay here again.

Miinukset: The pool is salt-water, which is nice, but was a bit cloudy. Kids didn't mind it though. The hotel is on the north end of durango, not really within walking distance of any shops or dining. Beds were a bit firm for my taste but my wife said it was the best bed she slept on this trip. No excercise facilities on site but they give you a pass to a rec center. I didn't go so I don't know how far of a drive away it is.

Plussat: I was impressed with this hotel. Very clean and organized from staff to the smallest details. Breakfast was great with a large selection of choices to eat. Beds were very comfortable. In truth, there is nothing I can complain about regarding the hotel, rooms, staff, or anything of REAL concern.

Miinukset: The only negative was that the hotel was a little removed from downtown Durango.

Plussat: Fresh cookie in the lobby.

Miinukset: Where the toilet paper was mounted in the bathroom.

Plussat: Hotel staff were very pleasant and hotel was nicely modern and clean. We enjoyed our stay and would stay again. No gym on site but gives free pass to rec center. Liked the coffee, hot chocolate, and cookies in the lobby. Good value and good for families headed up to the slopes!

Plussat: Nice rooms that were modern. Helpful and knowledgeable staff. We had a front desk clerk who recommended the best Mexican restaurants in town and the ones to avoid.

Miinukset: Don't leave any clothes hanging on the hook on the bathroom door. You're bound to forget about it when it's time to check out.

Plussat: The room was spacious and clean. The staff was very friendly and helpful. The bed was very comfortable.

Plussat: The Hampton Inn Durango was conviently located to downtown Durango. It had a nice indoor pool and hot tub that was a favorite of my daughter. The hot breakfast was also a plus.

Miinukset: Bathroom counterspace was limited.

Plussat: A very pleasant comfy and restfull halt after a long journey trip. An experience which make us looking forward other hotels of that chain.

Plussat: Enjoyed our stay. At the Rio grande inn.. Was late getting to happy hour but we were served. Nice location to downtown Durango walking distance to everything.

Plussat: Breakfast was great and the staff was very nice.

Miinukset: Loud people at the pool late at night.

Plussat: Great staff, within walking distance of everything awesome.

Plussat: Desk staff helpful.

Miinukset: Wifi unuseable for speed. Noisy neighbors. Poor value for nightly rate. This town is expensive, but surely a $40 hotel should still be a $40 hotel and not an $80 hotel?

Plussat: Hotel was located close to down town and next to the river. My kids loved the view.

Miinukset: The hotel had a slight moldy smell. Was clean but very outdated. The worst part of our stay was that there was no hot water. We had to take freezing cold showers since we could not wait for them to resolve the issue.

Miinukset: The satff was very rude! There was supposed to be a heated pool and when i when to say that the water was cold the guy just said that it should be fine. He didnt even turn to look at me. The rooms smell really bad! I almost used my bottle of perfume so that it would smell so horrible.

Plussat: Nothing

Miinukset: People sleeping in the halls, the room smelled like mold, the staff was unknowledgeable about the surroundings, the appearance of the room was not what was shown on the pictures. Massive misrepresentation. The room smelled so bad we left and stayed at another hotel.

Plussat: Location & friendly staff

Miinukset: No heat just cool air until Oct. Front door of room 119 we could see light through door. Also door frame was broken & needs to be replaced.

Plussat: Close to downtown, basic but good continental breakfast, very clean bathrooms

Miinukset: advertised as having a minifridge, but none could be found. bed wasnt terribly comfy

Plussat: Cheap,clean and very friendly!!

Miinukset: Breakfast The meats (bacon, sausage, scramble eggs, and potatoes) were cold even though the electrical plugs were plug in the outlet. We’re ate breakfast two days and both days, the meats were cold. A little disappointed. But overall, the hotel is great.

Plussat: The staff was great especially Jared we got to converse with him more than the others and he made us feel very comfortable. He made sure we had everything we needed and informed us on anything we needed information for. They also have bike rentals which is so convenient because everything is within walking distance. They have two good size indoor hot tubs which are great for summer or winter. Although we couldn't smoke in the rooms there was a very nice smoking area with a nice view and sound of the river right back of the hotel. The food around town is also great and very convenient as most places will delivery to this hotel. The hotel was very clean and cozy, felt like a true getaway! Thank you so much Quality Inn we will definitely be back!

Plussat: Location perfect for getting to and from downtown Durango and for heading off to north to Silverton. Beds were comfortable, room was clean and there was surprisingly little noise. The wifi was free and fast.

Plussat: Pet-friendly rooms available (be sure to reserve one of these if you need one). Incredibly friendly and helpful staff. Clean, modern room.

Miinukset: Location was nice as it was near restaurants and is right along the river, but it was a bit of a ways from most attractions (had to drive to downtown).

Plussat: Cozy, clean and comfortable. Right off the main hwy. A good place for a basic room, new bed and flat screen. Bank machine and restaurants within walking distance.

Plussat: Clean room, comfortable bed, very nice owner and staff with excellent dinner and breakfast recommendations!

Plussat: Staff were friendly

Miinukset: Dirty floors, drafty door

Plussat: The bed was nice & firm, the TV had basic cable, nice mini refrigerator & microwave, clean facilities (for the most part), location was very nice, good heating/AC & hot water, good price & nice staff. Over all very good place! I DEFINITELY reccommend it!

Miinukset: Not enough outlets to plug things in, AC takes a while to cool down the room, was charged $10 additional to regular price for an extra day.