|Durban Kuningas Shakan kansainvälinen lentoasema|
alk. 62 €
Näytä arvostelut, jotka mainitsevat
centally located. near gateway( wife loved location)
Close proximity to the Gateway
For some reason I found the staff a bit rude at check-in. All my details were completely misspelled on the registration card. I also didnt like the fact that they charged my credit card shorlty after my booking was made, considering that I had a flexible rate and could still cancel it.
Staff handled problems encountered correctly. We were moved to a different room due to airconditioning problem and we were not charged for the substantial upgrade implied in the moving of the room.
Airconditioning was not working satisfactory at all times, which resulted in being moved to a different room. Airconditioning gave problems one night in the new room as well. The new room had problems with the drainage of the main shower. This took more than 24 hours to fix. There was no hairdryer, which was promptly fixed by the chamber maid. The mini-bar was not stocked. It was explained that the tower room where we were moved to was marketed as an appartment and not as a suite. However in my opinion there is no way that the price level at which the tower room is marketed warrants not stocking the mini-bar. None of this is mentioned as a complaint, staff handled/solved all problems correctly. It reflect on the state of the hotel systems.
The rooms are good and the staff have positive and helpful attitude.
Efficiency of check out was poor. The front office staff did not a float to refund the balance of cash deposit I had made at check in and kept me waiting so that I almost missed my flight. They eventually paid me from their own money which is not appropraite for a hotel of this standing
The access from the freeway as well as onto the premises is great. The rooms are fantastic and comfortable.
I feel you should look at the cost of the breakfast, I think it is a bit high.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge sijaitsee kokouskeskuksen yhteydessä, ja Umhlanga Rocks Beach ja Durban Beach 15 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä maksullinen omatoiminen pysäköinti kuuluu myös palveluihin.
Perustuu 484 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
- Gateway Shopping Centre 310 m
- Umhlanga Lighthouse 1,9 km
- Umhlanga Rocks Beach 2,3 km
- Umhlanga Lagoon Nature Trail 2,6 km
- Moses Mabhida Stadium 12,2 km