Umhlanga hotellia

Plussat: I liked everything. Staff were the best... Iv never seen such friendly staff and great professional personality... It was an amazing stay. The room was beautiful. The size aswel was js great for us newly weds.. The bathroom perfect.. Pool area wonderful... Rates are well reasonable

Miinukset: Room felt abit stuffy like there's not enough air to breathe.

Plussat: This hotel's best feature is its location in Umhalanga Ridge. Right across is the great Gateway Mall and you can safely walk to the beach which takes about 20 minutes downhill. On the way there are plenty of restaurants, cafes and bars to choose from. It is also close to the airport. The hotel itself is very nice if nothing special. Our room (549) was large with a second small bedroom attached and a small balcony. A special mention should be made of the exceptionally friendly and competent reception staff.

Miinukset: The rooms lacked atmosphere and a personal touch.

Plussat: Location, service from the staff, I checked in on my birthday and I was welcomed like a Queen. My room was the best I absolutely loved the loft. Thank you to everyone who made my birthday weekend extra special, especially Pearl Mkhabela

Miinukset: There's absolutely nothing I didn't like.

Plussat: This property is fantastic! The decor is amazing .... extremely well planned and executed . Very pleasing to the eye. ! A job well done a one to be proud of. Staff are very accommodating and there is a great restaurant/bar/lounge/ exterior deck and amazing pool area ! Amazing value !!

Plussat: Very central location

Miinukset: For a hotel of its price, one would expect for it to have a contingency plan for load shedding which it didn’t. Furthermore, we were required to pay for my partners breakfast. I was told that the “breakfast included” was only for one person. This is bizarre to me.

Miinukset: Lifts not working properly. One lift does not go to certain floors

Plussat: Got an upgrade. sea facing rooms. beautiful views.

Plussat: It’s space rooms

Miinukset: Cleanness

Plussat: I personally love modern interior /design. It was out of this world

Miinukset: I had to pay for my parking

Miinukset: No breakfast

Plussat: Fantastic place to stay. Clean, excellent service and great location. Friendly staff and great selection of food.

Miinukset: I had to checkout on 25 March due to my flight for 26th being canceled by Kulula due to the lock down hence I lost a day to stay on.

Plussat: Close proximity to all necessary facilities.

Miinukset: Having to pay for parking at the hotel wasn’t cool at all. Not like there’s a choice when you’re booked in. Parking should be free as part of your stay.

Plussat: Beautiful decor, really friendly service and spacious room

Miinukset: Expensive drinks

Plussat: Large room with 2 double beds was excellent , the bathroom was nice, modern, with a large shower. Parking under the hotel is available. The hotel is perfectly situated in the main area, literally on top of several restaurants and bars, with plenty of others plus shops only metres away. For us it could not be better positioned. The hotel itself has a lovely reception and bar area to cool down with a nice wine or two There is a nice rooftop pool area with a small pool , loungers, chairs and shade if you want it. Drinks can be ordered by the nearby phone and are quickly served. Some booking websites strangely do not mention the pool for some reason.

Plussat: Room was fine, we did not eat at the hotel as we were only there one night visiting friends and the location was ideal.

Miinukset: Nothing

Plussat: Fairly close to the airport. Good room. Helpful staff.

Miinukset: No restaurant - but plenty of choice around and about. The Greek place across the road was nice.

Plussat: Everything was to my satisfaction

Miinukset: None

Plussat: the full English breakfast is always enjoyable at Protea hotels. The hotel is located in an upmarket place in uMhlanga and also close to the beach. It allows for easy access to the beach by walking.

Miinukset: Having a nightly rate for overnight parking at the hotel.

Plussat: The hotel is comfortable and you feel very much at home. One of the best places to stay considering the price, the hotel and the location.

Miinukset: Could not find a little brochure in the room to explain the ins and outs of the hotel along with its facilities...otherwise can not fault the place at all.

Plussat: Location

Miinukset: Open plan bathroom & bedroom

Plussat: The quietness. The friendly staff.

Plussat: The friendly staff and the food food and excellent service when needed

Miinukset: The pool area was not very tidy and user- friendly. This area could be improved

Plussat: Aircon worked really well. Breakfast was good.

Miinukset: Bath in the bedroom

Plussat: The hotel is so homey and also breakfast was wonderful and also the friendly staff.

Plussat: Staff was amazing

Miinukset: Bathroom set up

Plussat: Staff went out of their way to accommodate our needs! Great impromptu stay. Will be back.

Plussat: Zama the front desk personnel - was welcoming and very friendly ( Excellent customer care

Miinukset: personel to man the gym orveither a telephone inside the gym to attend to case gym equipments operations

Plussat: Nothing to praise about .waste of money plus waste of time...

Miinukset: Cockroaches....2nd time I had a problem first time somebody made pooped and didnt flushed called the duty manager he flushed and said all.is ok that was disgusting.. 2nd time cockroaches walking around shower was filthy nvr been cleaned our scrub as well wash basin...

Miinukset: The driver didn't come to pick us up,even though we called to say we are done he can come, we had to walk all the way from gateway mall,the gym was closed and yet we were told to use it

Plussat: Location.

Miinukset: This place is very dirty,the linen is cream white and it had makeup stains in it. The towels were old and torn. I asked to be moved to another room,the standard was worse. I’m very disappointed.

Miinukset: Had a great stay. Would def come back

Miinukset: Faulty bedside lights couldn't switch off. Ruined sleep. Shower door faulty and doesnt close. No bottled water or minibar service.

Plussat: The room was not bad, it was air-conditioned and we were able to regulate the temperature, the bed was comfortable, I was happy with the bathroom

Miinukset: The breakfast was horrible, the mushrooms were burnt and they had a bad smell, omelette was full of oil. there was no white bread, even that brown bread was not fresh, there was only one juice flavour which was weak. there were no serviettes on the table, we had to ask for them

Plussat: Lovely place

Miinukset: Had no aircon in the room. No water on arrival for us to take a shower. Restuarant staff very slow, all sit in the kitchen n talk then servicing people..

Plussat: Front desk staff friendly

Miinukset: Cleaning staff unfriendly Tv don’t work only one channel WiFi very bad Lots of noise at night

Plussat: The room was clean and tidy. The hotel area was a bit awkward and difficult to locate but enjoyed my stay. Breakfast was also good, enjoyed it.

Miinukset: Visibility. The hotel is somehow difficult to find if you do not have access to GPS device.

Plussat: Everything the lady the took our breakfast order in the morning is the best Sne I think or Mpume but she was the best

Miinukset: Nothing

Plussat: Comfy rooms, beds, air con, etc. Great breakfast.

Miinukset: The pool wasn’t the cleanest.

Plussat: Absolutely loved the staff,they looked immaculate in their uniform,spoke politely and was very helpful.Greeted with a smile.very professional.The breakfast had a varity to choose from and they catered for everyone, vegetarian and non vegetarian.

Plussat: Breakfast was good. Room was spacious and the reception staff was outstanding. I did not get the lady's name who checked us in but she was an absolute star. So wish I could remember her name to give her the recognition she deserves.

Miinukset: Nothing really. Pity we could walk around as it was raining.

Plussat: Location, cleanliness, size of room, security at hotel

Plussat: Everything else is great, checking in and out is quick and easy. The rooms are spacious and clean. The staff are friendly and very helpful.

Miinukset: The standard of the breakfast has dropped. I've stayed at this hotel many times and the breakfast was always outstanding but that has definitely dropped since. The variety of fruit is very bland and having the syrupy fruit at breakfast is not appealing.

Plussat: Rooms were comfortable, staff friendly, easy access to mall, quiet, an overall good experience.

Miinukset: Aircons in the room are not very effective in the scorching Durban heat. The showers are very uncomfortable, because they leak water across the entire bathroom, so after a shower you have to jump over a pool of water to get out and dry yourself. The shower and bathroom level are the same, there is no ledge to keep water in the shower. Maybe its that o Time of the year, but breakfast was a bit disappointing with the variety of foods on offer especially for non meat eaters.

Plussat: The staff were very pleasant and helpful about the situation.

Miinukset: Aircon was not effective. The shower and toilet facilities were broken and had to be fixed. Also, I booked a sea view room which I found to be very very satisfactory. The windows should be cleaned as it hampered the little view I did have.

Plussat: The location is not so bad but it is a bit far from the beach or other tourism attractions. I did not have breakfast on my booking so no comment.

Miinukset: The rooms are clean and properly furnished.

Plussat: The room was filthy and when we informed front staff, the girl gave us attitude as though we're ungrateful. The blinds were extremely dirty. The bathroom

Miinukset: Everything

Miinukset: Breakfast very unorganized, 1 glass for 15 people, 4 mug , not enough cutlery No ice on such hot day for juices For us -The staff is not properly trained -and they cant be blamed- spesific for meals

Plussat: Location is good.

Miinukset: The room was not properly maintained. Toilet not fitted into position and not properly flashing. My online booking included breakfast but I was told that my booking exclude breakfast. Had to dig deep inorder to get it. Such an inconvenience!

Plussat: Rooms are clean and the place is clean.

Miinukset: Can breakfast been better, menu must be flexible

Plussat: The pool, the views. Close to shops. Rooms are clean.

Miinukset: Ordered omelette for breakfast. It was terrible. The foam

Plussat: it was expensive and not interesting but i had my own breakfast so i was fine,location was perfect

Miinukset: paying for braai

Plussat: The view/location. The service. The host.

Miinukset: None really...

Plussat: The innkeeper pays excellent attention to details - she had hair conditioner, q-tips, cotton balls...things that moat women appreciate when traveling.

Plussat: The location of the guest house is perfect and the facilities are great. Nice sea view as well! Very competent and friendly staff.

Miinukset: No.

Plussat: Nice location, great clean rooms.

Plussat: I felt at ease and relaxsed.

Plussat: Insidr features of the property and the sociable atmosphere of the staff, especially Sisi Nelly. The serenity and ecstasy of the property. The inside water features making their "music" at night in particular makes you think it's raining when it's not.

Miinukset: It's the fact that the establishment is a corner property which makes it a bit difficult to access it when there are other vehicles following you. Other than that it's one of the very few most convenient establishments.

Plussat: I loved everything.

Miinukset: I loved everything definitely the best place.

Plussat: We have enjoyed the quiet atmosfere. The walk to the beach as well as walk to the shops. Very secure.

Plussat: This is by far the best place I've stayed in Durban, the place was super clean, the beds super comfy and the towels were the winning touch! I love everything about the place, it was bigger than I had envisioned which was a bonus!

Miinukset: I would ask them to have a key drop box for those who leave very early morning for flights

Plussat: We loved our short stay, we will be back for sure!

Plussat: Rooms neat and clean

Miinukset: Breakfast. Generally in hotels breakfast is cooked and guest dish for themselves not the Saving way they do it. Otherwise everything is fine

Plussat: Everything was exceptional.

Plussat: Had a little party with my friends. The place is Beautiful, great location, clean and peaceful, good vibe and also the staffs were very friendly.

Plussat: Good location for night before early flight out of Durban

Miinukset: No evening meal available at guesthouse but place about 1/2 mile away - wouldn’t have wanted to do the walk there in dark as on my own

Miinukset: I had to pay for family visiting me plus host raised their voice @ me

Plussat: It’s central and great of leisure or business trip. I felt right at home. Beyond expectations

Plussat: Thankful we discovered this gem. From efficient, friendly, well spoken welcome from Sphe, to discover upgraded to beautiful, clean, classy room to check in that came to me without me having to go to an office. 24 hour security that too were friendly & efficient. Thank you so much for awesome experience, we will be back!

Miinukset: Nothing to dislike

Plussat: Room set up, lounge and pool deck

Miinukset: Intercom not working properly for checking in

Plussat: Spotless Clean the sizes of of the room the response on the the stuff the breakfast was perfect

Miinukset: Nothing

Plussat: The breakfast was very good

Miinukset: I was expecting a Jacuzzi tub, but I did not see it, and the kitchen did not have enough utensils.

Plussat: See view, pool and the staff excellent. But the 3rd bed was zero rated.

Plussat: Location was perfect! Safe to go jog and very close to the beach. :-)

Plussat: Nothing

Miinukset: Staff very unfriendly , staff communicating on top of their voices , Neighborhood very noisy , disco music being played next door , We had to cut short our stay due to a family problem at home , first thing we are told you have to pay for the full stay , yet the place was virtually empty . Never again

Plussat: When I made the booking, I explained that it will be a father and daughter travelling. I made it very clear that 2 beds will be required. I especially booked this room as it has a sofa couch in a separate area - I was assured by the owner that this will be prepared for my daughter. Upon arrival the bed was made in a king and the couch not prepared either. Why did I even bother to ask?

Miinukset: Advertised as self catering - but does not have even one dishcloth in the kitchen.

Miinukset: Limited choices for breakfast especially for kids

Plussat: The place is very quiet and friendly.

Plussat: The hosts were fantastic and gave us the most memorable experience. Very comfortable accommodation. Excellent breakfast . Can highly recommend this B+B. Will be back !

Miinukset: Zero ...

Plussat: Their fruit salad. The fruits were fresh every day.

Miinukset: Nothing actually. Maybe just have a little bit more of TV channels.

Plussat: Jenny was a lovely host and her home was so colourful and welcoming. The breakfasts were amazing.

Miinukset: The room we were in was close to the main road and could be quite noisy at times.

Plussat: Welcoming owner.

Miinukset: It’s nothing like the pictures. It needs some TLC/maintenance. Good 3-star property.

Plussat: Easily the best B&B guest house experience! Both Hermann & the other gentleman (I forgot his name) were such incredible hosts, they are engaging and made me feel at home. Check in and check out process quick and simple! I even wanted to extend my trip, that’s how welcomed I felt! I definitely recommend it and will be returning

Plussat: I enjoyed the breakfast it was to my taste. I loved the location and that was the only reason I booked at Manaar house.

Miinukset: Well firstly when I made the booking I made arrangements through booking.com and asked that I checked out a little late and it was approved and all because I had an evening flight but when we got there we were told to check out at 10 and even though we asked to be accommodated for a few more hours and that we will pay for it, we were rejected and for that reason I will not recommend the place to no one and will never come back there.

Plussat: I liked everything about the place , the place is amazing,they’ve got the best service ever,I’m definitely going back

Miinukset: Everything was perfect for me

Plussat: I found Manaar House very quiet and peacefull property, The rooms are very spacious and clean, The best part are the beds very comfortable I would definitely stay here again !

Plussat: We loved the breakfast. The rooms were so comfortable. They were next the patio.

Miinukset: Reversing on the steep was a challenge

Plussat: I loved the cleanliness of the place,privacy and most of all the owner Hermann,so welcoming and friendly.everything was perfect,will definetly come back there and would recommend it to any couple who loves a peaceful stay.

Miinukset: Nothing.

Plussat: Most yummy breakfast this year my room had a view of the pool...serene environment and sheer bliss I ABSOLUTELY LOVED IT❤❤❤❤

Miinukset: No phones in room

Plussat: Quick and friendly service. Very comfortable room with quality linen on the bed. Close to many amenities. Quiet environment to relax.

Miinukset: Geyser water is dirty, water is brown, indicates rust in the geyser. Kept hearing sounds of something living in the ceiling. Pool could use some cleaning, a lot of leaves in pool.

Plussat: Very clean , fantastic host, minibar is very useful , not far from the ocen

Miinukset: Perfect place to stay for a holiday or short period

Miinukset: perfect accomdation. very friendly host. splendid breakfast.

Plussat: The location, setting. hospitality, pool and room . The view from the patio to the sea was lovely. We could even sit up in bed and see the sea from our room. The hosts were very welcoming and took the time to make sure we were feeling welcome without being pushy. Breakfast was excellent and available from 0630 to 0900. Buffet style with fresh fruit, yoghurt and full English if desired. Also nice coffee! The room was of a very good size with a more than satisfactory shower.

Miinukset: There was nothing we didn't like.

Plussat: The location is amazing and the owners are amazing people who really try to make your stay great. The owners arranged a crib for our baby.

Miinukset: The room was mouldy and damp due to water damage from the storms, the bathroom was particularly bad.

Plussat: Most comfortable bed ever. Cleanliness was really on point.