Edinburgh Grosvenor Hotel

Great location6

The bed was badly stained and we had to have it fully changed at midnight but I felt uncomfortable after that and really should have moved. Put a damper on the stay.

Staff were very friendly and welcoming

Hotel was overal was dirty and unkept

An excellent location.

Room was shabby and smelled of stale cigarette smoke.

Reception staff were very pleasant and helpful

Decor and furnishings were very tired

I thought that the staff were excellent. Went out of their way to please.

Disappointed with the club wing rooms. Pictures online led me to believe that the rooms were in better condition. Also, the room was much smaller than expected.

Spacious and comfortable

Room was very warm. No air conditoning or ability to allow much air in.

The lobby was attractive, the staff was polite and also very helpful; we ate once in the restaurant and our dinner was very good as well as the service. There was a very nice Italian restaurant around the corner.

I believe that because this is a Hilton, we didn't expect it to be in a location that is just a little seedy, and a bathtub with mold around the edges. The room's furnishings were like a motel at an airport. The charge for internet usage was the highest of any place we stayed in England or Scotland.

Staff very helpful and friendly, room small but clean

Room on the small side, further out of Edinburgh City Centre than we thought when booking, bar in hotel expensive.

Nice quiet room, helpful staff

Dreadful uncomfortable bed. Much too small for 2 people and very highly sprung so the slightest movement disturbed the other person. Breakfast should be included

Good service, quality hotel

Condition of the tiles in bathroom very poor (body fats in the grout)