Halvat lennot Edinburgh

Plussat: The seat was not as cramped as the Greenland Airways flight preceeding this.

Miinukset: Not having additional fees for baggage. Please disclose that as part of the ticketing.

Plussat: No

Miinukset: Everything

Plussat: Swedish lady good, Spanish lady not as much.

Miinukset: Spanish lady.

Plussat: Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!

Miinukset: Better entertainment selection

Plussat: The seats were nice and the food was unusually good

Miinukset: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Plussat: Got to the destination

Miinukset: Everything

Plussat: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Plussat: Crew was very friendly and helpful. Entertainment had plenty of choices.

Miinukset: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Miinukset: at least offered free water.

Miinukset: No wifi

Miinukset: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Plussat: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Miinukset: Better entertainment selection.

Miinukset: Perfect flight

Plussat: I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Plussat: Great Crew

Miinukset: It would have been better had we not had a delay of 50 Minutes

Plussat: comfortable plane

Miinukset: small pastry with coffee

Plussat: Crew was very pleasant.

Miinukset: There were no announcements at all about the delays! It was confusing and poor service.

Plussat: The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process.

Plussat: The flights and food were good. no problems there.

Miinukset: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.