Grassmarket Hotel

Location was good for my needs - easy access to National Museum. But ...., it was noisy at night and very busy.

The single room I occupied (205) was extremely small. There was no dressing table. The en suite needed some non-slip material in the shower (or a grab handle. It was very slippery when wet. Instructions and information were lacking. No instructions on how to operate and adjust the shower. Similarly, no information about regulating the heating. The pub downstairs was incredibly noisy and the thumping music which seemed to go on until well after 11 p.m. made sleeping difficult. And, why were the walls covered in Dandy comic wallpapers (with a copy of the Dandy annual in the room)? And why was there only one coffee sachet each day? It was nice to have freshly ground coffee, but the means of opening the packet and making it seemed very complex. Access to my room was also very difficult and involved taking the lift to the first floor and then proceeding along various corridors and up and down steps. I managed, but someone with less mobility (and/or heavy luggage) would have struggled.

Nothing.

The room for £ 153.- was a rabbit-hole. Very noisy and unconfortable. The worsted romm evervin this price catogorie.

The fun, funky vibe and central location were what attracted me to this hotel initially. However, there is a pub on the ground floor and our room was on the first floor directly over the bar where live music was played well into the night. When I requested a room change, they were fully booked but said I could change rooms the following day. Unfortunately, we weren't informed of the room change procedure and the room promised to us on the second night was given to someone else. Very disappointing. The hotel staff should be better trained to fully inform guests of room change policy. Also, guests should be warned at check-in that their room is over a pub that plays live music on Friday nights and offer them ear plugs in advance before they realize they can't sleep. The management did offer a gesture of compensation but really, had I been informed and been offered ear plugs on arrival, I would have actually enjoyed my stay. Other comments on the room: the sheets were clean and the bathroom also seemed clean but there were tons of dirty marks on the walls and dirty windowsills, which is not nice to see at hotel at this price point.