U Magic Sunrise Hotel

Nothing special

The hotel is so old , they can make something with the design , the food not delicious , far from the city center , and far from the beach , I don’t know why the people going there , all the time searching for parking , the staff is working in the loopy treatment very bad and talking without respect , they don’t care about the hotel ,I booked 7 rooms , one of them need it with 2 child’s , I did it found it the booking list ( I found deluxe room with 2 child’s), so I said when I am in the hotel I’ll pay there , they trade on me I received standard room with the same price I’d deluxe room ,

Nothing

Amazing dinning room staff they moved heaven and earth just to please guests Outdoor pool cleanliness and hygiene You can never see a cigarette bud or a dirty towel anywhere Pool floor and surroundings are very clean to The cleaning crue were amazing to the rooms we spotless . . . Finally a special shout out to Victor and Valentina from the reception They made every effort to fix the mistakes done by their colleagues

Some staff need sensitivity training All if the reception staff were rude espy the lady who never wears a uniform All except a young man named victor who i think is still new and thier rudeness didn't rub on him yet The man who takes your number when you enter the dining room thinks he's the king of Prussia he was screaming at the guests not screening thier room # At finally the security staff on the entrance. Didn't know how to chech for a guest room # or reservation status they made my father wait for a whole 45 mins before letting him in even when i called and explained they didn't know what to do