Eilat hotellia

Miinukset: If someone whould refound my money . Ive been robbed !!!

Plussat: - our lavish room with terrace. Indeed fantastic - your fantastic, outstanding, very professional F&B Manager, Josef Wirth - front desk check in guy

Miinukset: - very poor wifi coverage in the room despite asking for help from staff. Would have needed for work. - Alexander, an Ukrainian-origin waiter. I suggest him to relocate himself to a hostel. A 5-star-house is not for him - the coffee-maker girls this morning - the manager girl who realized that a long line is standing in waiting for the coffee girls, so she decided to overpass the line and gave her thermos to the girls to fill it up. OMG, a manager...

Plussat: Very well equiped and comfortable rooms. Excellent, extremely rich breakfast and an impressive dinner with a variety of very tasty dishes. Very friendly and helpful staff.

Plussat: Very quiet, big comfortable bed and a breakfast buffet open until 11.00.

Plussat: They gave us an awesome upgrade with A huge porch huge couch huge room Jacuzzi and much more. Would recommend for anyone

Miinukset: There is nothing to dislike everything was awesome And amazing

Plussat: Everything was amazing

Plussat: Great location, very good breakfast, nice room

Miinukset: Nothing I can think of

Plussat: Everything

Miinukset: There was a chocolate wrapper in the room behind the bed from a previous occupant. This hotel caters to minority population. Stay next door at Hilton rather....way nicer and no minorities. Prayer services on the premises at Hilton.

Plussat: Excellent service provided by the hotel staff, especially by Meital who did above and beyond to make our stay comfortable and enjoyable. While the hotel isn't new, the rooms and the facilities (gym, spa, swimming pool, lobby, etc) are very clean and well maintained. The location is good too, even though not next to the beach (10 minutes walk).

Miinukset: Couples who look for a quiet vacation, may find this hotel a little bit too noisy and crowded, as it's more oriented towards families with kids (as it seems). Breakfast was OK, but definitely not the best. The dining room was extremely packed and noisy. They should consider dividing the dining area into a families with kids section and a couples/friends section.

Plussat: Excellent overcame my expectative.

Miinukset: Time to make the check-in

Plussat: Breakfast was exceptional . Room very comfortable. Had some issues with the invoice were reception staff was not helpful. Got fast, friendly and professional solution by Lital

Miinukset: Got unprofessional explanations once asked to change name on invoice. (Looks like receptionist (Valentina) had a bad day)

Plussat: Absoulotly nothing horrible service

Miinukset: Absoulotly everything

Plussat: Great hotel, big and beautiful room, very clean, the food in the hotel is great, you have a big options to choose from ( fish, meat, chicken, a lot of salads and more), the staff is very friendly and professional, great pool and spa, we definitely come back again.

Plussat: Decent value for the money, and the food was good. Ambiance of the hotel is nice too. Close to everything.

Miinukset: The weather was terrible, but in no way was that the hotel's fault.

Plussat: Amazing location too close to center of Eilat

Miinukset: There are no steps to go upwards entrance to hotel as there is a slope for the vehicles and for pedestrians it’s like to climb upwards

Plussat: Everything was great, very good breakfast, everythere close, staff very friendly. Heated swimming pool on November. Thank you:)

Plussat: Very good hotel, liked everything! Friendly and good personal, food was great and overall would recomend that hotel to others.

Plussat: The staff was very helpful, kind and always trying to satisfie their guests. Definitely coming back

Miinukset: It's a little bit far aprox 10min from the promenade by the sea.

Plussat: Personel helpful and very kind, lady explain us everything, super hotel, especially "rooms on water", breakfast was incredible, varaiety of food and everyday something different in menu, definetly recomended

Plussat: The rooms on the pool are really nice. Every thing is really clean. The food is awesome!! Best breakfast ever

Miinukset: The gym is really poor. Not even one pull up bar or dips.

Plussat: The pool room is amazing!

Miinukset: The air conditioner works only on cold(doesn't work on hot)

Plussat: The bed was very comfortable and the room came with seaview. Very close to amenities and the mall. Breakfast was fantastic, with very fresh produce and replenishment of food was prompt and regular.

Miinukset: Bedroom slippers were not provided and we had to call housekeeping to ask for them. The bathroom drainage was making noises all the time, like water flowing down all the time, when actually it was not being used for many hours.

Plussat: The staff are really nice, always smiling and helping you with everything! The room have an excellent view to the sea and the pool.

Plussat: Room team facility

Miinukset: Dinning room food setup

Plussat: Location

Miinukset: Old, run down place in a need for renovation

Plussat: Loistava sijainti aivan meren rannassa. Oma ranta josta helppo lähteä uimaan. Tilavat huoneet. Aamupala todella runsas ja monipuolinen. Majoituimme toista kertaa emmekä nytkään pettyneet

Miinukset: Staff is not friendly, pool closed off with the fence in the evening, breakfast is very basic

Plussat: The view, the welcoming

Miinukset: Hotel needs some refurbishment

Plussat: Generous breakfast

Miinukset: The music at the pool

Plussat: The lobby staff was so warm and hospitable. I can't say enough about Sarit and how she made us feel so welcome. Checking in and out was a breeze. We had four rooms on two different floors. All of them were huge and clean, perfect for families. I came down with a cold during our trip and it was nice to have a well-stocked SuperPharm just a couple minutes walk away. The hotel is not close to nightlife, which was perfect for us because our priority was to have a quiet stay.

Miinukset: The rooms are very comfortable and clean, but the furniture is beginning to show wear and tear. The breakfast buffet has a lot of variety, but the food that was in warming trays was not hot enough.

Plussat: The place and the view were very nice. Pretty Hotel area a lots of plants. We really enjoyed it.

Miinukset: The only minus point is for the hotel restaurant staff - not really helpful and you should wait for your coffee - nOK for a 5 stars hotel. But still nice and can recommend this hotel.

Plussat: Bed was very comfortable, spacious room, very clean, bath was super. Breakfast very good. Nice welcome with champagne, coffee and cake in the lobby. Also water, cookies and apples in the room. Few minutes walk to the big boulevard with nice shops. Free parking (ask at check inn). So... book this hotel and enjoy your holiday!

Miinukset: Sun is gone at terrace from aprox 15.30 o clock.

Plussat: Location, room, breakfast

Miinukset: 2 tea cups for 3 people

Plussat: BREAKFAST OF EXCELLENT QUALITY BUT NOT THE SERVICE TO GET A COFFE IT TAKES TOO MUCH TIME AND SERVER IS NOT TRAINED TO BE EFICIENT DIFFICULT TO SPEAK WITH A MANAGER FOOD IS OF VERY HIGH QUALITY BUT ONLY PANCAKES ARE NOT CORRECTLY COOKED

Miinukset: MORE AUTOMATIC EXPRESSO MACHINES DEMAND ARE TOO DIFFERENT BETWEEN CUSTOMERS MORE OR LESS MILK MORE OR LESS WATER IT TAKES TOO MUCH TIME

Plussat: Very comfortable. I like the layout. Like a small condominium

Plussat: Suites are spacious and clean

Miinukset: nothing really comes to mind

Plussat: I love this hotel. The pool is amazing. Beautiful and fun. The room is big and clean.

Plussat: Very clean, central and modern

Miinukset: Hotel staff tried to rush us and check out twice even though it was 09am (official hour is 11am according to our booking)

Plussat: Izhak the manager went out of his way to ensure we had a pleasant stay, thank you very much!

Miinukset: The other guests during Shavuot

Plussat: The property is beautiful, especially the pool area. The people working in the cafe were especially friendly and helpful

Miinukset: It would have been great to have coffee available, free, in the morning

Plussat: Liked the the family feel

Miinukset: this property is not able to accomodate for any quiet rooms since it is on a promenade and the music was blaring till 2 am, hotel did not notify me of that despite my request for quiet rooms and did nothing to prevent the illicit noise, food disgusting, flies in the dining room, rude staff; the building is crumbling, had to call maintenance to fix the bathroom, wifi not working well

Plussat: Location

Miinukset: Well maintened but old rooms

Plussat: Nice view

Miinukset: Rénovation of the bathroom

Miinukset: No Steam Iron.

Plussat: The hotel staff makes this place a fantastic place to stay. With there professional attitude. Right from management to general staff. The quality of the food and presentation is second to none. I found the cleaning of rooms excellent. And always done with a friendly manor. The pools are kept clean with life guards on hand and plenty of sun beds. Which is fantastic for adults and children alike. The lobby has attentive bar staff. And on some nights singers. On the whole I would highly recommend this place for a wonderful vacation

Miinukset: When it was time to come home . If anything might need a little paint here and there

Plussat: Merinäköala ❤️ Hotellissa hoitui kaikki, ei tarvinnut välttämättä lähteä kaupungille. Lämpöä ja valoa odotimme. Uimme meressä aamusta iltaan! Ruokaa riitti ja oli hyvää, joskin erilaista kuin Skandinaviassa. Ruokailutilanne joinakin kertoina vähän levottoman tuntuinen....pieni kulttuurikylpy

Miinukset: Hotellista ei kommentoitavaa. Sensijaan Shutte kuljetus ei saa kunniamainintaa

Plussat: Very nice location, good restaurant with lots of choices. I can say it has best food variety I had ever seen in any hotel in Israel I stayed. And nice pool, easy access to the sea . It is in the heart of city center. I would prefer to stay again.

Miinukset: It would be fine if they make small renovations in the rooms. Especially it would be fine to change the sofa beds with the comfortable ones. Or at least they must put tick mattress to that sofa bed before they receive complaints. This one is important for three people who are sharing the same room. For two people guests that is not important subject. And lobby bar must be stayed open each day till 00.00. But in several nights they closed even at 22.45. Rejected orders. I do not know why but in hotel explanation page it was written it would be open till 00.00.

Plussat: First of all the hotel let us check in and enter our room at 12 AM instead of 3 PM! At the check in table we surprised to hear that the hotel upgrade our order to a bigger room with view to the AMAZING sea of Eilat! The room was everything and beyond! Giant living room and big bathroom with a shower and a jacuzzi! We really enjoy our time here!

Plussat: Excellent kitchen , hospitable management and wide offer for entertainment.

Miinukset: Weekly Programm for Hothel guests is mostly written in Hebrew ... Hotel beach is every day " polluted" by comunal cleanig services.

Plussat: Location was excellent, everything that I wanted was was very close.

Plussat: Plentiful breakfast, friendly staff, very comfy bed, quiet place, nice extras (prosecco and chocolates :)), right on the sea

Miinukset: The area around the hotel is not very inspiring, possibilities to go for a walk along the coast are quite limited...But the area of the hotel itself is cosy

Plussat: Very nice staff at front desk. Great breakfast. Clean room. Walking distance to Coral Reef park. Close to Taba border if you are going that way.

Miinukset: It is away from any night activity. Most fun places nearby closed early... before 8pm. Probably seasonal thing. You have to take a 40 NIS cab each way to the closest nightlife. Also, I'm not sure what the front door guys are good for. No help with luggage, taxes, bikes... Just sit there and look at phone.

Plussat: The pool

Miinukset: Beds uncomfortable Service inconsistent at breakfast No information of activities to do around Eilat

Plussat: The best one in Eilat

Plussat: The rooms are very comfortable, the breakfast is very nice and everything is kept very clean. It is right on the water with a few small shops across the street so they're easy to walk to. I like it much better than being up in the city of Eilat - it's much more quiet and relaxed.

Miinukset: Parking can be tight if you try parking in their small lot, but if you park out in the parking lot to the side there is plenty of parking with plenty of room. I loved my stay there!

Plussat: Very good place to relax, wonderful breakfast. The people working in the reception are fantastic and very helpful. Nice room!

Miinukset: The rooms facing the side of the village club were noisy once we complained we were moved to the other side which was great and really nice. It was only done the next night but still hotel staff did their best to assist. Ask for the rooms in the side of the pool and it will be perfect:)

Plussat: Excellent breakfast (although they were still putting it out 30mins+ after official opening time of 7.30am). Nice touch to offer free wine in the afternoons. Good clean pool and comfortable rooms. Good location out of centre - quieter and close to the underwater observatory.

Miinukset: Staff were particularly unfriendly, especially the security guard managing the car park. Limited parking, especially on weekends when told to pay (they could offer a free permit when car park full when paying over 1000 NIS per night). Room servicing a bit hit and miss, some night we had toiletries refilled, others not. Disappointed the restaurant only opened for breakfast and not for dinner.

Plussat: Friendly staff. Excellent breakfast. Comfortable beds. We would have extended our stay if the price for extension was more attractive. The location is quiet and away from all the other hotels yet close to the underwater observatory and dolphin reef. The fruit basket in the room was a nice welcome.

Miinukset: Parking in the evening is somewhat tricky as the parking lot is often full ( and that even in low season) however the hotel refunds bus tickets to town. The Spa only consists of 2 sauna's with very expensive treatments.

Plussat: Location- a quiet area of Eilat, surrounded by mountains and across the road from the beach. Staff are lovely. Food is great and there's plenty of good choice. Beautiful rooms.

Miinukset: Nothing. I'm a returning costumer of this hotel and it is absolutely lovely.

Plussat: Other than the pool the play was horrible. I mean the service was completely incompetent the hotel it self feels worse then a motel.

Miinukset: Rooms were extremely small the doors to ur room are of a one big porch like a motel. I don't recommend anyone staying there

Plussat: Aamiaiset olivat parasta tässä hotellissa: buffetista sai koota mieleisensä salaatin ja leivoksiakin löytyi. Allasosasto oli viihtyisä, aurinkotuolit todella mukavat ja lämmitetyssä isossa altaassa pystyi kunnolla uimaan. Ranta oli myös lähellä.

Miinukset: Henkilökunnalta saimme sekä oikein hyvää että melko tylyä palvelua. Ulkokäytävältä kantautui välillä huoneisiin ikävästi siivouskärryjen ja matkalaukkujen vetämisen ääniä sekä korkokengillä kopistelua aikaisin aamulla.

Plussat: We liked mostly everything. The staff is wonderful - our special thanks to Arava who helped us with our lost keys. All the meals were very tasty and diverse, the lobby bar has wonderful cocktails and coffee. The rooms are impeccably clean and the view from the balcony was stunning. Thank you, we would love to come again.

Miinukset: However, there was one thing which disappointed us. We were really looking forward to using the pools, but unfortunately, we have some mobility limitations - and the person whose knees are not perfectly healthy cannot get either into the pool, or out of it. If there was a ramp, or a gentle slope, or any device helping to get into the water to people who are not that sportive - the hotel facilities would be unbeatable.

Plussat: Aamiainen oli erittäin monipuolinen, runsas ja maistuva. Hotelli todella kätevästi aivan rannan tuntumassa. Hotellin yhteydessä olevasta sukelluskeskuksesta sai hotellin asiakkaana kahdeksi tunniksi per päivä veloituksetta sukellusmaskin ja snorkkelin käyttöönsä. Hyödynsimme tätä mahdollisuutta joka päivä ja lisäksi vuokrasimme räpylät. Sukellusvälineiden vuokraukseen sai hotellin asiakkaana 10% alennuksen. Hotellilla oma parkkialue. Hotellin läheisyydessä myös maksuton parkkialue.

Plussat: modern design of the hotel and the room is very clean. The buffet breakfast is very good.

Miinukset: Very small room. Bad smell in the bathroom.

Plussat: The food is getting worse every time I get there. (I been there quite a lot)

Miinukset: All inclusive bar

Plussat: The meal was very delicious. Comfortable bed. Pleasant staff. Very soft towels :) Nice view. We had room with pool and marina view and it was nice and quiet room :)

Miinukset: We order room with two beds because we would rather have separated blankets and we got one joint blanket for two of us. There wasn't a possibility to choose if I want to change towels or not, every time when they clean our room they changed our towels even we let them hanging on...we don't need clean towel every day, it is not ecological.

Plussat: Free Drinks all Day long really great Bar tenders! Waiters were great as well and super attentive to cleaning things up. Very good atmosphere and Enjoyable. Good food nice breakfast lunch and Dinner!

Miinukset: The Check in process and the parking were horrible. They told me I had to park some where down the block and couldnt find the parking and nobody helped us with the bags. Also had a problem with the door entry keys

Plussat: In general, the room was good

Miinukset: Food, location of the parking, and function of the elevators in the hotel.

Plussat: The lagoona is an excellent all-inclusive hotel. Room was good, bed comfortabel, bathroom complete. The grounds and pool were okay, nice view to the laguna. The food was excellent, enough variety. Coffee excellent! So all in all a very nice stay!

Miinukset: perhaps something that cannot be influenced...the average age was high when we stayed there!

Plussat: It was well kept nice rooms good service

Miinukset: The pool was really cold and was to cold to swim

Miinukset: All in the hotel it is the verry nice.Staff verry nice , deliciose food , pool the best ,clean rooms and big with nice view .The location is verry great for your happy vacation.

Miinukset: Great hotel

Plussat: Nice staff. Good food. Great location. Great rooms. Cool pool and spa. Great for couples and families. Enjoable and nice. I reccomend.

Miinukset: 3 stairs to the room, not a lot of parking spaces.

Plussat: Came late on a Friday evening. The staff was very fast and efficient, It took exactly 3 minutes to check in. The breakfast was amazing, and the room exceeded our expectations.

Miinukset: Came for one night, everything was perfect

Miinukset: The water slides open late only at 1pm. This is suppose to be a children friendly hotel. The price for 1 night. 1 adult and two children is way over priced at $425 a night!

Plussat: The staff,they are very accomodating.Breakfast was great too.

Miinukset: I liked everything so nothing to tell.

Plussat: Quietness, cleanliness, and staff was overall helpful. Felt special with the fruit and wine sent to us. Cleaning staff cleaned our room each day was a big ➕.

Miinukset: Wasn't sure about vegan options. Some of the staff at the food stations were off balance when asking about what is vegan. Vegetables right next to the meat because people use the same utilities for both.

Plussat: food was good room was clean

Miinukset: we've been ask to bring back SHABAT key or hair fan although we didn't take one. we had to ask to call to the person who did for us the check in if he remember us. room was very noice from the outside

Plussat: Leaving

Miinukset: The staff are the worst experience in travel. Conceited, arrogant and of the opinion that they matter and the client doesn’t. I don’t expect to find no toilet paper after the room has been serviced, or watch staff eat food from the main buffet with their hands and wash their hands in the water tap at the drinks dispenser. Nor do I want to find no pool staff so serve water in the hottest part of the day nor be insulted by reception staff when I complain. But the final indignation is not being able to sleep because contractors work into the small hours building stages and booths right outside my room. Drilling, banging, demolition. The works. And receptions answer at 2:15am is that they have a big function the next day and I can complain in the morning if I want. Or maybe go sleep in another room. This hotel is a disgrace. The staff are untrained and the experience is worse than off putting. It is shameful on the memory of the founder of the chain who was English and tried hard to change the ways of the indigenous staff.