El Arenal hotellit lähellä Port of El Arenal

Plussat: Food was amazing staff soo nice nothing was a problem

Miinukset: Nothing

Plussat: Hyvä aamiainen ja mukava henkilökunta. Sängyt oikein mukavat ja huone muutenkin siisti ja tilava.

Miinukset: Wifi ei ollut suojattu, joten sillä ei päässyt interwebin ihmeelliseen maailmaan nykypäivänä.

Plussat: Spa and room

Miinukset: Lack of profesionalism of weiters.

Plussat: The room was nice and beds very comfortable. We had a lounge with kitchenette and fridge which made our week long stay more enjoyable. My partner found the cooked breakfast selection to be excellent. There were also cold meats and cheese, muesli, fresh yogurts, fruit, cakes and good selection of breads available. The TV channels available were good we made use of BB1 & BBC2 plus the german Eurosport which meant we were able to watch US Tennis open late in the evenings. The outdoor pool & the Spa facilities were very good. We were able to play tennis and mini golf free of charge equipment provided by the hotel. Short walk to seafront, and stops for express bus 25 into Palma ( 1Euro 50 cents) and express bus 21 bus to airport (5 Euros)

Miinukset: No poached eggs available and no cereal flakes - So for me breakfast was not so good. The pool was only open 10 am till 6pm - If you were out sightseeing there was no opportunity to use the beautiful pool. We did have a problem with the air conditioning not working correctly in our room, fortunately they were able to provide us with another room of the same standard on the second day of our stay. Breakfast can be eaten outdoors but can be spoilt by people smoking on the table next to you - it may be that a designated area for smokers is required. For some reason the other UK channel available on the TV was Radio 2 red button with no sound a total waste of channel option - Hotel needs to supply a different genuine UK TV channel.

Plussat: Our room was immaculate and opened to the pool. The staff was super friendly and polite. The spa was more than amazing. The many options included with your room rate in the spa are beyond expectations. I have never felt so relaxed in my life. Also there is a grocery store right down the road, 4minute walk, to get any needs. And the beach is a 7-10 minute very safe walk. At no point did I feel unsafe or scared and we were walking at 2 in the morning some nights. The hot buffet breakfast was more than just your normal buffet it was out standing and so plentiful we never had lunch.

Miinukset: Absolutely nothing. We had the best time

Plussat: The hotel and facilities are great. Breakfast up on the roof, swimming pools, spa, clean, chilled, great location not far from the beach, very nice and helpful reception staff. Highly recommended.

Plussat: Location, pool areas,

Miinukset: The food service from the bistro bar during the day was awful, we had to wait over an hour for a a sandwich on 3 occasions.

Plussat: Staff were friendly helpful.

Miinukset: The hotel was 90% occupied by groups of young people, mainly German and Dutch, who were drinking all day. We changed room after the first night having been woken at 3am with people returning from night cubs and continuing to party all night. The change in room resulted in only a small improvement as these groups were everywhere throughout the hotel.

Plussat: Breakfast was varied and very tasty. Everything was fresh. The dinner buffet was also varied and tasty. The staff at the reception were always very friendly, efficient and helpful, namely Eddie and Patrícia who spoke good English! The room was big as well as the bathroom. On our late arrival we had a meal awiting us in the restaurant, though it was 11 pm! We stayed on the 5th floor which had a lovely terrace with chairs and we could enjoy the sea view. Very close to the beach and a good supermarket.

Miinukset: I was very surprised to find out that the staff in the dinning room did not check who had half board so anyone could use the buffet without being asked about their room number...I questioned the reception and they said the dinning room staff had a list but they simply did not check it...The guests were terribly noisy at night but I can understand it was almost impossible to control them as there was only one security guard and the noisy guests shouting at inappropriate hours were hard to control, as well as their loud music. Back to the guests...there was a sign in the swimming pool area forbidding ball games but some guests simply ignored it and the staff would turn a blind eye on them! On the beach it was very bad as there was always very loud music brought by some beach goers and lots of empty cans and bottles, even if the beach was cleaned every day! Plus the problem with adults playing ball games and hitting you with the ball while you were relaxing in the sun! It was difficult to get out of the shower as there was little room between it and the bathroom door!

Plussat: The only thing we liked was the shower room which was clean, modern and the shower was vvery good.

Miinukset: Extremely expensive for the standard of the room, which was extremely basic, not even a decent amount of shower gel or shampoo No kettle , beds were small, hard, furniture very basic, we could not leave the window opened because the balcony was accessible from other rooms. The area is horrible, full of louts shouting at night, drinking and vomiting on the pavement.

Plussat: Good breakfast, great location, awesome rooftop pool with bar and sea view, rooms are very small but got all what’s needed for few day holiday

Miinukset: Room wasn’t very clean

Plussat: Good location. Breakfast and dinner amazing, special thanks to Felix, Naila and Oana. The reception staff helpful and friendly.

Miinukset: Cleaning should be done better and the staff should be more attentive at the guests requests. We asked to fix the TV that doesn't work and they didn't do it.

Plussat: Nice pool. Big balcony. Good location close to beach.

Miinukset: Foods in the morning buffet was disappointing. Not good coffee. Food quality was not good. Dinner was not included.

Plussat: Food Menu has variety, was different on all the days of our stay. Sara on the front desk was helpful. Various shops are around to cater your daily needs. Taxi is a phone call away. Swimming Pool was good.

Miinukset: Walk up to hotel from beach is a not flat. Alcohol is served under ALL Inclusive package is mainly local brands.

Plussat: The staff was helpful.

Miinukset: No free wifi ! !

Plussat: Nothing

Miinukset: The hotel was clean BUT... on your website u should say it is for GERMANS not british breakfast food horrible will never book with you again

Plussat: Very small chose in food. Didn't like it too much. But it's not bad aswell. Wouldn't stay there again. Specially with kids. Avarage.

Miinukset: Food. Staff looked a bit stress. Only 3,4 staff in all holet. So I wouldnt blame them. Pool not impressed. All inclusive didn't give you much choisein food or drinks. Bevarages between the meals was few salat and some bread.

Plussat: Location was the best . And price for few nights stay perfect

Miinukset: Should be more options of food

Plussat: Place, reception was very kind, pool

Miinukset: Miss fridge

Plussat: Check-in was uncomplicated

Miinukset: The total price given at the time of booking and the actual price charged was different. Apparently it was the tax costs, but these were included in the price calculation, and still there was a difference. Another thing was that there was no access to any of the Spa facilities without additional cost, which is a bit misleading in the description. I expect a 4-star hotel advertising its spa facilities to have some access free of charge, but this was not given at all, so it dampened the expectations somewhat. Once more thing: no hand soap was made available in the bathrooms, I had to stretch over to the shower to get some soap to simply wash my hands. Also, the room was not really cleaned. The bed was left undone, the towels were exchanged, but not even the glasses or the bathroom were cleaned, so that was disappointing to see upon my return to the room later that day.

Miinukset: The room smelled horrible by smoking. We heard everything from another rooms.

Plussat: Good hotel for the price very nice personal

Plussat: Aamiainen oli runsas ja monipuolinen HYVÄÄ

Miinukset: Naapuri huoneista kuului kaikki äänet ja käytävältä myös

Plussat: The location was good and the room had a great view. Spa area was very quiet and we were the only guest for the most of the time. Rooms were clean, as well as bed sheets and towels. The staff was very friendly. The hotel itself looks very nice and shiny :)

Miinukset: Although I chose a room with a view, the reception has tried to give us another room. After I insisted on the room I have chosen, the reception has agreed and 'made us a favor' for not charging us extra... There was also a chaos in placing the guests in the right rooms. We were sent to someone else's room and during our stay, people entered our room 2 times. Also spa area looks bigger in the photos but it was very small.

Plussat: Aamiainen oli hyvä, huone siisti mutta kulunut, hyvä näköala parvekkeelta.

Miinukset: Seinät ohuet, viereisen huoneen keskustelut ja musiikki häiritsi unia.

Plussat: Aamiainen oli hyvä ja huone muuten hyvä mutta kalusteissa pahasti kuluneisuutta.

Miinukset: Kaikki meni hyvin.

Plussat: The spa was great, I enjoyed a lot

Miinukset: No complaints, everything was good

Plussat: The price was reasonable and close to public transportation to get to the centre (Palma) and airport. Staff were friendly and offer me a double bed during low season as I am traveling alone

Miinukset: Facility in the room a bit dated, but still clean and cozy

Plussat: The hotel was classical with modern touches. The communal areas were very relaxing. The staff were very helpful. Great for a weekend stay.

Miinukset: There was quite a bit of street noise at night, most likely because the only double bed available was on the ground floor. On the plus side they gave a free day access to the spa as compensation.

Plussat: Tarjoilijat ja siivoojat hymyilivät ja tervehtivät iloisesti

Miinukset: Respan väki ja munakkaan paistaja..ei hymyä irronnut missään vaiheessa. Tylyn oloisia. Ei hierontaa eikä muitakaan hoitoja saatavilla. Sängyt aika kovat ja pieni muurahaisten marssi huoneessa. Kaikki keskustelut yms naapurihuoneista kuului tosi selvästi ja joskus häiritsevästäkin. Huoneessa tosi kulahtaneet kalusteet.Spa osastolla oli tosi pieni pukeutumistila..liian ahdas. Sauna tulikuuma..seinäkin mustunut. Suomalainen sauna vähän hakusessa..

Plussat: The view

Miinukset: It needs some renovation and the wall is really thin

Plussat: everything was good

Plussat: Clean, cheap and cheerful!! Food was basic but good.

Miinukset: Pool area could be spruced up a bit to make it more welcoming. All inclusive at the roof bar wouldn’t break the bank.

Plussat: good location .. but extremely loud because there’s a school nearby. But in general a good value for money.

Miinukset: not really clean (towels,bedsheets), no privacy because of really sensitive walls..

Plussat: Mainio aamupala, todella monipuolinen. Erittäin hyvä sijainti. Mukava henkilökunta.

Miinukset: Merinäköala parvekkeelta olematon, parin metrin päässä betoniseinä. Äänet kuuluivat käytävästä ja naapurista hyvin, korvatulpat tosin auttoivat.

Plussat: everything was good.. room clean everyday, mix food for eating, also much drinks included all inclusive, kindly staff.. i recommand this hotel for holiday

Plussat: Nothing.

Miinukset: We book current hotel with prepayment, but were forced to leave it after the first night. According to many moments, primarily due to the strong smell of canalisation in the rooms. After discussion it with hotel staff we were just moved to another room with the same problem. The paid food in the hotel which was served (breakfast and dinner) was rotten. It’s unbelievable! Also all the first night in the hotel were screams and crashe sounds. We wasn’t sleep all night cause of it. The hotel is just so awful and it was impossible to stay for other days. Photos of the room on booking.com is not matches with reality. After one night we moved to another hotel. When I booked this hotel I get feedback from hotel staff by email: “I will give you some good views from the room. Best regards, Sebastian”. And please look photo in attach with view we got. Please be aware about it and choose your hotel carefully.

Plussat: Cleanliness Most staff friendly and helpful

Miinukset: Location No umbrellas at swimming pool Tin taken fir lift More drinks choice on all inc Plus not enough daytime snacks and cakes

Plussat: Hyvä buffet, ystävällinen henkilökunta, siisti hotelli.

Plussat: It was located in an amazing area. Really close to the beach and shops . The staff were very nice and helpful as well

Plussat: Really close to everything...

Miinukset: The pool looks bigger in the pictures

Plussat: The Hotel is standard what one would await for a Spanish 3-star hotel. The rooms are clean and simple. The balconies are quite large and there is a large closet located in the wall. Everyone we met in the staff department was always friendly and willing to help. The meals are nothing extraordinary but okay considering the price one pays for all-inclusive here. There is always a large buffet which should always have something for everyone. The Bars in- and outside are equipped with just about everything one could wish for.

Miinukset: The alcohol at the bar is quite cheap and will give you a headache the next day if you don’t watch out and stop early enough. But again- considering the price I would have expected nothing else.

Plussat: Great place food brilliant

Plussat: Very good location and staff was very helpful.

Miinukset: In need of some overall refurbishment.

Plussat: Good location Kind staff and helpful

Miinukset: Very very noisy and and full of very drunk people and lack of security Couldn’t sleep at night time as people so noisy walking around or falling or making crazy noises or knocking doors all night with no reason

Plussat: Staff

Miinukset: Uncomfortable bathroom, bed and facilities. Big keys. Poor coffee, and not that bad breakfasts. All beverages were made machine ready. Need to update furnishing and installations. Decoration outdated. Overall: poor.

Plussat: The staff is really nice and hospitable, location was okay. The room was really clean. We had a great sea view from the window. There were evenings of live music in the lobby

Miinukset: The food was poor. You can find something to eat but it was hardly tasty. Some of the furniture was new and some pieces were very old and shabby. The room was very small it was hard to move through it without bumping into the furniture.

Plussat: Polite staff and clean room, nice view and breakfast was good

Miinukset: Nothing

Plussat: Food was amazing (tasty and big variety). Hotel was very clean. It may not be modern or elegant, yet its quality is great.