Ella hotellia

Plussat: Lovely location and views from the picture windows in the bedrooms. Awesome sunset. Fantastic cooked breakfast .

Miinukset: That we didn't spend long enough here.

Plussat: Breakfast, table decorations, views, garden, pool and the careful attention of the staff, particularly Palitha.

Miinukset: Lighting in the bedroom.

Plussat: Beautiful location- unbeatable really. Away from the tourist bustle of Ella, but still very accessible to the main sights.

Miinukset: The food was good, but not great considering the price. But lovely service and exceptional dining views on the terrace. So this shouldn’t be a point to deter.

Plussat: Friendly, attentive staff Delicious food Beautiful views and garden area

Miinukset: Bathroom shower Worn bath mats Old hairdryer

Plussat: It is a beautiful place with amazing views. The staff is very helpful and polite. 20’ drive from Ella, very peaceful and blending in the surrounding nature.

Plussat: We loved the setting, the gardens and the friendly staff

Miinukset: We loved it all

Plussat: Quiet but peaceful with beautiful views.

Plussat: I loved the location of the resort.One of the very good resorts I visited till now.

Miinukset: They should add spa and wellness programs

Plussat: Staff friendliness

Miinukset: Walls and main window have small openings that let many insects into the room

Plussat: Great location and views.. Wonderful staff and excellent food.

Miinukset: N/A

Plussat: Position on mountain,

Miinukset: Staff Too formal Grounds unkempt

Plussat: A wonderful atmospheric place with good food, attentive staff, wonderful bungalow and beautifully positioned infinity pool.

Miinukset: Nothing at all

Plussat: Exceptional breakfast. Amazing staff and magical place for a honeymoon

Plussat: Lovely pool, good sri lankan curry. Staff did their best in a slightly chaotic way.

Miinukset: The cabin was rather basic and shower leaked on floor. Bed was creaky and mattress dipped. It was cold as wind came in through windows and eaves.....very windy night!

Plussat: Food was good and not too expensive

Miinukset: Needs a refurb, very very expensive per night, plenty of staff but not that well organised

Plussat: Location !!!! Very kind staff, super breakfast and super a la carte food.

Plussat: We had an absolutely awesome time in Ella. OnRock was in a fantastic location, but beware it is on a steep hill, but worth it. The manager, Rohan, was very accomodating and wanted everything to be just right, which it was. We have 2 children who are fussy eaters. Rohan made a special breakfast for them, which was really appreciated. Room was very clean & view of Adam’s peak/Ella Rock was perfect. I highly recommend.

Miinukset: Walking up the steep hill, but it was good exercise and worth it for the view. I would recommend that if you arrive there by taxi, be sure to ask whether their vehicle can go up the hill. Ours could not and we ended up dragging our suitcases up the hill with little help.

Plussat: Nice location, great view, kindly staff.

Miinukset: We couldn’t pay with credit card.

Plussat: Good location, friendly stuff.

Miinukset: Nothing specail. We couldn’t pay with credit card although on booking page it’s said we can

Plussat: We loved everything about our stay at Hotel Onrock. The location was perfect, the host was so helpful and the room was beautiful. Would highly recommend and would stay here again.

Plussat: Super staff and delicious food. Nice view.

Miinukset: Not working: card payment, wifi, safe. Very limited menue for dinner as chef was on vacation.

Plussat: We are convinced this hotel is blessed by the buddha himself. It's a really sweet place, the staff are super friendly and courteous, the food delicious and servings generous, and the views from the room immaculate. Clean, comfortable, and close to where we wanted to be, just few meters away from a charming road with loads of local restaurants and shops, and near to all the sites we wanted to see. We feel this place deserves more than 3 stars for its service.

Miinukset: my only recommendation is to install air con and to improve some of the finishings in the bathroom and the room so that it is of a higher standard. We had to keep the door open and all the fans working throughout the night, this kept the room pretty fresh and cool but I would prefer to be able to close the windows and switch on the zircon if I had a choice - just to avoid bugs : ). That said in December it was quite cool and we didn't have any issues with mosquitos even though the windows were open.

Plussat: It is a real hotel. Super location and very nice rooms. The manager it very, very helpfull. Good food. Recommended

Miinukset: Wifi not so good all the time.

Plussat: View from balcony.

Miinukset: Missing air conditioning, room and balcony ceiling have to be repaired, should use net for insects at bathroom window.

Plussat: Very clean hotel on rock, with amazing view. There's a manager his name starter from R ... . Very interesting and professional person who made our stay very comfortable. Close to all cafes and main street.

Plussat: The property was clean and staff were very helpful in organising day trips and subsequent transportation. Also the property had a stunning view from the terrace.

Miinukset: Hot water isn’t a given in Sri Lanka but would be a valuable upgrade.

Plussat: The views from Lucky Star over Ella rock and it’s surroundings are beautiful. You can get a tuk tuk or it’s about a 15 min walk into town via the train tracks. The views are well worth it though and being in the hills means it’s more peaceful at night. We have the Deluxe King room which had a great balcony with a cool swing chair. The room was clean and comfortable and you could tell the bathroom had been modernised - you can even shower looking out over the view! Breakfast was good and the staff were friendly and welcoming.

Plussat: Location

Miinukset: Chaser dog, no room upkeep, not good breakfast

Plussat: The view from the room was bloody magnificent! Staff were pleasant and helpful!

Miinukset: You don't really realize how small the room is from pictures till you arrive. However, it was clean and tidy, and there was a balcony.

Plussat: Staff very helpful. Great views

Plussat: Ella was one of my favorite places in Sri Lanka - not the town Ella as it is too touristic for my taste but because of the beauty of nature around that gives you plenty of chances to escape the mass and to enjoy mother’s nature. Lucky Star is above the town and a perfect spot to embrace the nature around. The view from the roof top restaurant where breakfast is served is spectacular. The breakfast was delicious with different local specialties every day. They just started with dinner and cooking classes. The bed was the most comfortable on my journey and with the fresh air during the night I could sleep very well. I came out every morning at 5 am to see step by step how the sun was rising. Book a room with a view - I loved this small balcony and the view in the mountains. Every day I took some minutes to hang in the swing on the balcony - that even increases this peaceful experience. The owner is very caring and takes lots of effort so that his guests are feeling well and happy. If you need a taxi, a TukTuk, a tea or some curry - he will find a solution. Also the kitchen staff and the cook/chef were great people who do their best to let you feel well treated. The best thing you can do - treat them the same way, be appreciative and grateful and let them know when you are happy - I’m sure you will be. :)

Plussat: Nothing

Miinukset: Small rooms uncomfortable location. No cattle for tea

Plussat: The best sunset from the upper terrace. Tasty breakfast. We rented a scooter from the owner in a reasonable price.

Miinukset: The rooms are very small, hard to move around with backpacks. We had the room next to reception on the lower level. It was very noisy in the night. The shower had problem with the pressure. The handshower was broken when we came, the owner fix it with tape and promised to change the it the next day but he didn’t do it.

Plussat: Great view, clean room, staff was very polite

Miinukset: The WiFi in the room was berarely reachable. Location required tuk tuk 100% of the time. It would be around 40 minutes walk up or down the hill otherwise

Plussat: The food was great. The staff were all lovely.

Plussat: Nice view

Miinukset: Worst experience in Sri Lanka hotels, though the most expensive hotel in my trip: - Under construction, drilling works taking place when we've got there - asked the staff to stop right away, which they did - No phone in the rooms - No laundry service and no willingness to find a solution such as asking a took-took to get your laundry in the city which is very convenient though - Very, but very poor breakfast - The rooms are not sound insulated, you can hear your neighbor TV or talking - The towels were grey not white, very poor quality of fabric, not absorbing the water on you body, almost like plastic towels :( - Broken dust bin in the bathroom - The pool water not warmed, one of the pool ladder broken down under my kid feet - Not enough space for car parking and the road to reach there is rubbish, almost impossible to make it by car - Room slippers very small, like for the kids (my number is EUR 41, so not a big feet-er though)

Plussat: The view is simply amazing. Loved the location, walking distance from the 9 arch bridge and easy to go into town. It’s located on the mountain so a lot of stairs and up and down, but that’s to expect in Ella. Note: i read a lot of mixed reviews before booking and I think I realize why, there is another hotel called Mount Heavens that is older and seems more run down, people can be mixing those up.

Miinukset: The food was ok, but could be improved. Since you do a lot of treks around Ella, they should have the best possible restaurant to go along with the rest of the ambience.

Plussat: View

Miinukset: Dirty room smelling like sewage. Also large shower drain over flooding with sewage water and flooded our room. Staff only brought bucket and mop for us to do the cleaning.

Plussat: View was incredible. Clean rooms and great staff

Miinukset: For the price there wasn’t much to do at the hotel. So we ended out all the time wish wasn’t bad but could of stayed somewhere cheaper. That said, view and pool was worth the price if you’re looking for that

Plussat: Great location, amazing views!!!

Miinukset: We had lunch one day and the food was very bad! A salad and chicken breast - maybe our fault because we didn’t order Sri Lankan food. A bit chaotic at breakfast, not much choice. We weren’t told you had to order Sri Lankan breakfast in advance so couldn’t have it. Western breakfast quite poor - eggs, bread and fruit. For the price, you’d expect much better quality and variety.

Plussat: This place has the most amazing view and a beautiful pool. Well worth it for that. It’s a reasonably easy walk from the township (but straight up a hill, no view without elevation!) There is a bit of wear and tear around the place but nothing too dramatic that detracts from comfort. Also the first place we’ve stayed in all of Sri Lanka that has hand towels in the bathroom!

Miinukset: Coffee in the room would be great (not just tea).

Plussat: stunning views from our room staff were friendly

Miinukset: Comaparably expensive - stayed places costing less but better standard all round than this property. Maintenance needs to be kept up.

Plussat: Out of town is the place to be in Ella and Misty Hills was a little gem. Simply stunning views from our room balcony and I thoroughly enjoyed waking early to watch the morning light from our balcony. The guesthouse grounds were a delight for nature, with garden lizards and sunbirds entertaining us at breakfast (fantastic pancakes) The owner could not have been more welcoming and helpful and it was an honour to share so many conversations and learn so much about the area and country. Thank you!

Plussat: Great staff Good breakfast Amazing view Great value for money

Miinukset: Bathroom missed curtain/class seperator.

Plussat: The views form the balcony. Tea in the room. Four poster bed with mosquito net. So cool.

Miinukset: It is quite an adventure to get here. It’s a 10 minute walk uphill on a busy road to Ella town (if you’re walking, waterproofs and a head torch very useful for the return journey). It all felt a bit damp. And a bit other worldly.

Plussat: The breakfast was great, lovely pancakes. The view from the hotel is fantastic. The staff were very helpful as when we got to the hotel we were wet through from very heavy rain and a lot of our belongings were wet too, the hotel arranged for our things to go to a laundry and it was brought back washed and dry by 9.30am the following day.

Plussat: The hotel is situated in the middle of the hill which was not hard to be found by our driver. We were kindly given the room in the top floor which overlooks the mountain range in the distance. We got up very early one morning to see the sun rise from our balcony and surprisingly, some monkeys also joined us watching sunrise together! The facilities at the hotel are excellent and simple. Staff were extremely kind and helpful.

Plussat: The view was just amazing. Waking up to the Ella rock and ella gap at the balcony,I loved it! The room was huge too. Pleasant staff who helped us carry our luggage.

Miinukset: Just many insects and they appear dead overnight. Important to put on the bed net. Breakfast was not great - it was American breakfast. Cars are not accessible, gotta get their staff to carry their luggage up.

Plussat: Great location only a short walk to the main town of Ella. We also had a beautiful view from our room and had a microwave and a kettle. The room was huge and comfortable. I would stay here again

Miinukset: - internet hardly worked - tv didn’t work - can hear people in rooms next to you

Plussat: Beautiful setting, just outside the town so not too busy. Spacious rooms. Friendly and warm staff

Miinukset: Tea tasted great, coffee not so good!

Plussat: From the moment of our arrival we were given personal service. The hotel is five minutes walk from the main centre and Is therefore nice and quiet in the evening. The gardens and the views are amazing. The owner is full of local information and is extremely helpful. The food is probably the best that we have eaten in Sri Lanka.

Miinukset: We liked it all

Plussat: This accommodation exceeded our expectations in many ways! First of all, because the hotel is situated in the mountain side, the view was absolutely stunning!!! Managed to wake up early to view the sun and misty mountains in the distance, it was so beautiful and a lovely memory of our last day in Sri Lanka. The owner was a lovely man, who was happy to give advice to make the most of our time in Ella. His hotel only has 6 rooms and we were upgraded to the penthouse suite, which was a nice surprise! We also managed to have a peek at other rooms, and all room were lovely, light and clean. The staff are smiley and helpful and I wished we had been able to stay longer! The breakfast was a good standard, with fresh bread and fruit, to go with pancakes and eggs. The whole hotel has such lovely natural and lush surroundings, the gardens are well tended to. There has been a lot care and thought in the design of this hotel, it really is a gem of a find and we will be recommending it to all our friends!

Miinukset: Nothing to not like at all! Just be wary of coming to and from Ella town to the hotel on the road, especially at night when it gets pitch black.

Plussat: Hotellin henkilökunta oli uskomattoman ystävällinen ja avulias. Tulomatkallamme tie Ellaan oli ollut päivällä poikki, ja soitimme hotelliin kysyäksemme, onko sinne turvallista ajaa. Hotellin omistaja soitti paikalliselle poliisille ja varmisti, että tie on auki. Saapumispäivä oli syntymäpäiväni, ja hotelli oli ystäväni pyynnöstä järjestänyt meille palat kakkua! Hotellin aamiainen oli erinomainen, ja se tarjoiltiin terassille, jossa sai nauttia puutarhasta ja upeista vuoristomaisemista. Lähtöpäivänä lähdimme aamulla jo ennen viittä ehtiäksemme aikaiseen junaan. Henkilökunta teki meille evääksi junaan voileivät, ja saimme ne mukaamme aamulla.

Miinukset: Ella paikkana ei vastannut odotuksiamme, sillä se oli hyvin turistinen.

Miinukset: Expensive for quality received.

Plussat: Good location away from bustle of Ella Stunning views Great breakfast Lovely staff Little extras like tea offered in arrival and in evenings Lovely evening meal prepared for us Nice gardens and outdoor seating areas

Miinukset: Too much furniture in triple room

Plussat: Very nice boutique hotel, rooms are really big and bed is very comfortable. Views are incredible!!! Staff is very friendly. Its a 3 min walk from where everything is, what is good, because you can sleep well. Right where the bars and restaurants are, music is loud until the morning, so this hotel is at a perfect location, very near but not exactly where you couldnt sleep.

Plussat: Excellent hospitality by the boss Senandhi and Vasanthi made fantastic breakfast

Plussat: A nice garden with a wonderful view over Ella Rook The place is located a few 100 meters below the very busy village. Very nice breakfast with excellent tea, fruit. The owner is very kind and organized a morning walk for us and paid for tuctuc

Miinukset: The room was quite damp in morning, Miskito net in bathroom windows would make a great improvement.

Plussat: Excellent services. The owner and his family so nice to us and also a good friendly staff. Supper clean. Good value for money

Plussat: Very friendly and helpful staff. Comfortable bed. Very nice food. Dinner available. Good position near centre of Ella but tucked away so it was quiet.

Miinukset: No tea making facilities in room. Room wasn’t serviced during 3 night stay - so no clean towels or bins emptied.

Plussat: The room is big and comfortable. The toilet is also clean. Have hot water also. The breakfast also great.

Miinukset: There's no lift at property.

Plussat: Great Hospitality and convenient location. Friendly service. Prices are reasonable. Walking distance to Ella town. Clean and well maintained. Can recommend this place. Enjoyed very much. All the very best!!! Shadow inn

Plussat: Very clean rooms..tasty foods.. comfortable environment ..friendly staff..

Miinukset: Consider about few more parking slots ..

Plussat: Great service, perfect location and good value for money !

Plussat: -rooms nice and clean -helpful staff -breakfast very good -good location

Miinukset: -Nothing!

Plussat: Must share and tell about the pleasant experience in this wonderful place! A huge and clean room, modern showers and very hot water, a private balcony and a huge lobby filled with sofas and balconies to rest and enjoy the fresh air. Located in the city center close to everything and very comfortable. Delicious food and warm and courteous service. Go enjoy - the most value for money in Sri lanka!

Plussat: Room is ok. Staff is helpful. Breakfast is ok.

Miinukset: Can't use bathroom consecutively, water filled in base and come to the room. Wi fi is not working. No tv at the room.

Plussat: Rooms were super comfortable and airy with the balcony. Bathroom was clean and had a great shower. Staff were super friendly. You get WiFi throughout the hotel. Really close walk (2min) to all the restaurants and bars.

Plussat: As other people have said, the view is quite spectacular -- especially if you get one of the rooms that has one glass wall that faces the mountains. It's a few minutes walk from the center of town and it is a little dark at night but there's nothing to feel unsafe about. One of the guys who works there, Samir, has one of the best smiles ever. :-)

Plussat: Great views

Miinukset: See post above

Plussat: Staff - super helpful. And the view from our balcony was just AMAZING.

Plussat: The view

Plussat: absolute magnificent sunrise views with Little Adams peak AND Ella rock right from your bedroom window/balcony! Clean and comfortable spacious room!

Miinukset: distance to town is a little further than expected - especially at night when it's dark; and there was some contruction goiing on the road while we were there. but still withing walking distance to the activity of the town

Plussat: The location and the views

Miinukset: Only one room had A/C out of 4 rooms we had booked. But the location is cooler so didn't mind it

Plussat: Amazing location with breathtaking views and very convenient to town centre. The delux room was very spacious

Miinukset: There was open Louvre shuttering over door and at window.s. The insect screen was torn at window and there was no screen over doorway

Plussat: The helpful staff.

Plussat: The view! Amazing!

Miinukset: The power cut with no ongoing information.....

Plussat: The hut we booked was nice and roomy. The terrace gave out on the forest where could see a lot of monkies, but also deer. The breakfast we had was really nice and extensive. I woke up earlier than my roommates to read on the terrace and the owner brought me FREE coffee, which was a really kind bonus. The huts are located at about 5-10 minute walk from the busy tourist street which is nice to get away from the noise. If you go further up the roads you get to the railway tracks which makes the nice to the nine arch bridge very nice, since you don't have to pass through the "tourist" street to go to the station.

Plussat: Nice little spot, great breakfast

Plussat: Great location as you are pretty close to town but far enough away that it is peaceful and quiet. Easy to go to sleep listening to the sounds of the forest. Breakfast is plentiful and is served at your balcony. Internet works well and staff accommodates requests. I had asked for the owner to turn off an outside light that was lighting up our room and also asked for a couple of top sheets for the beds and our requests were taken care of. Rooms are spacious.

Miinukset: It definitely is a bit rustic and I would recommend higher quality sheets for the beds.

Plussat: Really great accommodation. Up in the trees and we even had monkeys on our deck. The staff were lovely and made breakfast for us. The rooms are budget but exceptionally clean! Right in the centre of Ella so easy to get around.

Miinukset: It felt slightly damp but that was more due to the location

Plussat: Beautiful scenery, clean, lovely host, tea was great, near Ella town, although there is a steep hill to climb.

Miinukset: Clothes were damp as it was very humid. The shower wasn't very powerful and the water wasn't hot, it was warm.

Plussat: Really loved the location and the room we stayed.so calm and the jungle view and can’t really complain.even the guy who was there was really nice and helpful.foods and everything was really good.

Plussat: I really liked sitting out on the balcony looking out on beautiful trees. On our arrival we were treated to being served afternoon tea on our balcony. We also loved being served a delicious breakfast on the balcony. The room was simple and comfortable.

Plussat: The view was great if the jungle. Until you looked down and saw construction and trash debris. The guy that worked there was AMAZING. It felt private and had beautiful plants.

Miinukset: It was musty and damp. Very much. Too much.

Plussat: The bed was clean and comfortable and had a mosquito net. Breakfast is usually served from 7.30am but because we had an early train booked from Ella they agreed to provide it to us at 6.30am. There wasn’t much choice for me but they did prepare a lovely dhal and roti, which was delicious.

Miinukset: 25 minutes drive from Ella town itself Limited choice for vegetarians / vegans on the dinner and breakfast menu. Food overpriced for the quality. No alcoholic drinks and no soft drinks (7Up / Sprite / Cola) available upon request. Chalets are "unfinished" with big gaps between walls and roof. Some windows are unglazed. Plastic sheeting covering bathroom meaning incredibly loud noise when it rains. Leeches and cockroaches in the bathroom. Ants everywhere.

Plussat: The location was good and convenient. The staff acknowledged that the place requires renovation. They were also nice enough to waive the cost of some of the meals due to the poor standard of the rooms. They also arranged to transfer one couple to Ella Jungle Resort which had a much better standard.

Miinukset: The hotel looks rundown. The rooms aren't clean and the footpath leading to the rooms require renovation. The entire place requires an uplift. They also need to hire more staff and train them to carry out their responsibilities. Very poor service.

Plussat: There are two locations wich have to be distinguished: We stayed in Ella Jungle Inn, where the reception and restaurant is right next to the road, the single chalet’s are just a few steps into the jungle. We had a chalet with a nice size and an amazing view over the valley into the jungle. Then there is Ella Jungle Resort, which we visited for a day trip, and which is deep down the valley. In order to reach it you need to take the jeep taxi and after that a quite old cable car. The Jungle Resort is nice too, inserted in rice fields in the valley.

Miinukset: The level of maintenance and attention to details could be much higher. The area between the single chalets seems a bit run down. Breakfast was OK, but very simple. Our chalet had three ventilation holes with now grids or anything. Considering the amount of monkeys at the place I thought there could be a non wanted visitor in the room.

Plussat: Location and the staff is friendly. Specially the worker named maduranga was good.

Miinukset: The rooms are too old and specially the bathroom. Definitely they should renovate the hotel. Food is not worth at all for the money and with regrets its fishy smell. Does not look at all as shown in the booking.com a

Plussat: Central location. Spacious room.

Miinukset: There is a steep walk from the main road to the property but hey you’re in Ella and one should do some hiking.

Plussat: Todella ystävällinen ja avulias henkilkökunta. Varsinkin vastaanotossa työskennellyt mies auttoi paljon seuraavan päivän järjestelyssä. Huone iso, samoin wc-tilat. Hyvä suihku. Parveke iso. Aamiainen keskitasoa. Sijainti pienen mäen päällä aivan keskustassa.

Plussat: Room was big , bath also big ! Neat n clean .

Miinukset: Steep walk to reach the Hotel , although central location , Room on third floor with staircase , no lift . Restaurant dysfunctional.

Plussat: Good location, very clean, big rooms

Miinukset: Breakfast very limited. Up a very very very steep hill!!

Plussat: Location is nice bang opposite the famous chill cafe in the heart of the city. Rooms are big and comfy, view is nice and the view is good.

Miinukset: Climbing the steep approach is a bit of a challenge

Plussat: Handy location in centre of Ella. Spacious rooms with balconies and views across the valley.

Miinukset: Some modernisation of bathrooms /showers and bedding required. Breakfast overpriced compared to local restaurants. Steep driveway from road.

Plussat: Nothing at all

Miinukset: The towels were smelly The extra charged us above the rate plus taxes They are not done with construction or swept the property

Plussat: Breakfast was good & the scenery

Miinukset: Approach to the hotel was hilly & very difficult to manoeuvre

Plussat: Excellent manager, he should own the place!!!! He was friendly and kind, cooks amazingly too!

Plussat: Location was good. Had a very good mountain view from my room. Room was clean and tidy. AC worked perfectly. Staff was really helpful and nice.

Miinukset: Breakfast was not awesome. It's just normal English breakfast. Didn't get enough hot water.

Plussat: Such a good location, only a short walk into Ella. Prashad was lovely and couldn’t have done enough for us, very hard working to ensure the best for the hotel. Excellent value for money and made a very comfortable visit to Ella, highly recommend!

Miinukset: Nothing!

Plussat: Location

Miinukset: The shower tap was broken and hot and cold water was switched.

Miinukset: We must salute the Manager / Care Taker of the property Mr Prasad. He had absolute qualities of service personality in hospitality / tourism industry staff member with the attitude of acknowledging guest requests with a positive attitude, never say no. Sadly, looks like the owners are neglecting the property this property. One & only Microwave was not working, with many more basic simple facilities of motel not been available. Looking at the kitchen basic utensils & utilities lacking If I’m to go back, will be just for sake the caring of Manager / Care Taker Mr Prasad

Plussat: Staff was so nice! He is a true gem! The only thing that was amazing in this place was a person working here! He even helped us to get good price car to Kandy.

Miinukset: No wifi signal - we had router in our room but owner did not pay for the bill and staff could not do anything. Hotel photos on booking are probably those from the opening day. Now it is old and bad maintained. This is not 3 star hotel!

Plussat: We had to change to this hotel because the one we had booked before was awful and had bugs. The staff at Oak Ray Ella Gap was amazing and helped us with all the arrangements! Really loved the atmosphere and feeling in here, thank you!

Plussat: Hotel is in a great location right bang in the middle of Ella downtown. But for the price, i would recommend staying somewhere else. The rooms are simple and clean, but walls are razor thin and you will hear everything going on in the corridor - especially if there's construction.

Plussat: Nothing

Miinukset: It had a very bad smell changed rooms 3 times as first view waz overlooking rubbish second was still smelly but was dark and advertised satellite TV my tv never worked and being on your own was 1 of the reson chose my hotel checked out day earlier spoilt my trip in Ella.

Plussat: Convenient location with on-site parking, which is lacking in many other Ella hotels.. Food was great.. The staff were truly responsive to guest requests..

Miinukset: The room needs some renovation and a colorwash!! Especially the bathroom had an old outlook.. The pool would've been way better off heated.. Water was freezing cold right up to midday, and very few guests attempted the pool..

Plussat: Extremely luxurious, large room in a modern hotel with outdoor pool. Conveniently located in Ella Town. Friendly staff and organised room service for dinner. Drinks delivered to us by the pool-side. Bathroom was large with very good water pressure and views!

Miinukset: Delayed check-in to commence stay.

Plussat: The rooms are spacious and clean with very comfortable beds. The staff are super nice and helpful plus when we wanted to stay an extra night they moved us to an upgraded room!