Emerald hotellia

Plussat: Clean, comfortable and staff were friendly

Miinukset: Nothing, it suited our overnight stop to a tee.

Plussat: Excellent

Miinukset: The single bed was slightly uneven which made sleeping a bit uncomfortable as you had a tendency to roll off

Plussat: Was very central for us as we met friends at the Maraboon Tavern for dinner so close and handy

Miinukset: The bathroom was a bit dated. There could have been extra towels to use for the pool.

Plussat: the location was great and central to food outlets

Miinukset: The in house breakfast buffet was disappointing the food was cold and overcooked eggs, the coffee was way too strong

Plussat: The restaurant was so nice. Lovely food and excellent service. The room was a good size, it was clean and the bed comfy. We liked the little extras like ice being available at reception.

Plussat: It was clean and comfortable

Miinukset: The air conditioner leaked and was loud and the dvd player didn't work.

Miinukset: Gail went over and beyond, she knew I was arriving late. Put aircon on for me, glass in freezer and some ice as well. Thank you once again for a fab stay

Plussat: Clean neat and self contained

Plussat: Abode 37 was convenient, comfortable, clean, and quiet - everything you want in a motel! Gail provided great, friendly service. The kids loved the free Wi-Fi, and we loved the in-room coffee machine! Will definitely be returning.

Plussat: Clean and quiet

Plussat: Very friendly staff, beautiful and comfortable clean rooms. We've stayed in a lot of places in Emerald and this would have to be one of our favourites. Will definitely return. Thank you.

Miinukset: Great location, very friendly staff, clean and well appointed.

Miinukset: Breakfast goes off at 730. The cleaning staff woke me at 7. I did have a do NOT disturb sign. Next day got breakfast at 645. Was ordered for 8 last of day. 100 % tradie hotel NOT Liesure

Plussat: Location and friendly staff and cold aircon and clean rooms.

Miinukset: No cold water for a shower, the water was either warm or hot. That is my only fault about the property.

Plussat: Motel room - what we expected

Miinukset: Light in bathroom was out. No motel information book about town and services. Unable to log into internet using android phone.

Plussat: Location good, good breakfast, good lighting in room

Miinukset: Only one direction on the road to reach the front door

Miinukset: Hotel info stated that there was breakfast included from 5:30am. When we arrived we were tools that three chef was on holidays and that breakfast would start from 7am. We needed to be on the road early so couldn't have the breakfast.

Plussat: Location and breakfast is great with great customer service.

Plussat: Everything

Miinukset: Great cosy clean comfy

Plussat: It was a cooked free breakfast. JUST. 1 Toast 1 egg 2 bacon. The manageress was very pleasant.

Miinukset: No wow factor. No frills. Bed was hard and had a dip in it. Room is very small. 3 cups. 2 spoons. No jug of water in the fridge or glasses.1 only complimentary cookie pack - for two adults. It had a double bed and a single but is so small it should probably only have a single. It just doesn't meet the price of $107 per night. The walls are only timber frame so you have to be very quiet. Only a half hour window to get breakfast. Unfortunately the breakfast is not enough to make us go back. It's very basic. Wold make a better backpackers if you were allowed to use the kitchen.

Plussat: Our room was quite comfy. I thought I would be bothered by the road noise, but I was pleasantly surprised. We were only passing through for the night and it suited our needs during this time.

Plussat: Room was spacious, nice patio at back

Miinukset: Unfortunately the resturant was closed so no meals available. However only a five minute walk to the main street so was able to get takeaway food easily

Plussat: Clean and double parking bays for if you are towing

Miinukset: Pool needed a good clean. No information pack about what is available. A/C didn't work probably.

Plussat: Spacious unit fully self contained. Clean and comfortable. Great bed. Undercover parking in close proximity to unit. Walking distance to shops and main part of town. Very close to Hotel venue offering great meals selection.

Miinukset: As with most accommodation in Emerald, due to mines and various other service workers requiring accommodation, overpriced compared to similar accommodation offered in other towns and major cities.

Plussat: Great facilities, comfortable bed, close to everything

Miinukset: Advertised spa bath ( one of m ain reasons booked this hotel) had been disabled due to water restrictions with no mention prior to physically reading sign in bathroom

Plussat: Quiet location, clean rooms

Miinukset: Nothing

Plussat: Location was convenient and bbq facilities were good.

Miinukset: No hot water which is unacceptable in the middle of winter.

Plussat: the room was beautiful and clean

Miinukset: It was disappointing the spa wasn't working it was the only reason i picked your Inn and not another one and went with that priced for the room if the spa doesn't work i think the room should have been discounted. Also woke up with a very sore back from the bed. Was also disappointed the reception was unattended both in the avo when booking in and also when checking out.

Plussat: I was looked after really well by Alex. He made sure I had everything I needed for my and colleagues stay.

Miinukset: Spa is temporarily turned off.

Plussat: Location was excellent.

Miinukset: Room could have been cleaner. Floor had particles on it and carpet stained in bedroom.

Miinukset: Front door would not lock so had to lock security screen only when we went out. My daughter’s room had no hot water. It was not fixed and they had to shower in our apartment for our 2 night stay. Very inconvenient considering we were there to attend a wedding. They were offered the use of the ‘maintenance’ room shower. No one present on checkout to discuss reduction in room charge. Considering it was winter and they had a tiny baby was totally unsatisfactory. Would not recommend simply due to the treatment my daughter’s family received

Plussat: Spa suite was spacious with kitchenette.

Plussat: Awesome food and lovely staff.

Plussat: Quiet and safe place

Miinukset: No microwave

Plussat: Great value for money. Comfy bed. The restaurant food was delicious!

Miinukset: We only stayed overnight but we couldn’t fault it. Was all we needed

Plussat: The food was amazing! And after a very long trip with a 4 month old, to be able to order room service was simply perfect. The salt and pepper squid melted in your mouth, the steak was cooked to perfection and the creme brûlée was the best I’ve ever had!!!

Miinukset: The only negative was the fridge was a little bit smelly, otherwise great value for month and the staff were amazing.

Miinukset: The carpets were very dirty and fridge stunk as what left turned off

Plussat: The beds were comfortable

Miinukset: The Manager was rude, arrogant and intimidating. The restaurant nor manager understood dietary needs and were rude. Only two towels for three people. The shower head did not stay up and water leaked from the roof. The complaint is from Julie Harvey and not the person whose name it was booked under.

Plussat: Great place, staff friendly and treated us well.

Plussat: Thoughtful helpful staff. I needed to check in early and as my room was available it was no problem, a real bonus The options for breakfast was very good and catered for all tastes, the wrap was excellent.

Miinukset: Not much, maybe some late night options for a snack as I got back late and the restaurant had closed even just a dispensing machine outside reception would suffice with chips or chocs

Plussat: It was on the ground floor. A good sized room , with good facilities. Staff were friendly and helpful.

Miinukset: All good in this department

Miinukset: upstairs rooms bed needs teplacing

Plussat: Location was good, across the road to shops, a 5 minute walk to kid friendly club.

Miinukset: small mini bar!, bigger TV

Plussat: The location was good.

Miinukset: The range of TV channels was good,but the TV channels did not have along the bottom of the screen what the programs were showing.

Plussat: Decent quality rooms for the price, owner was very friendly and was close enough to the city centre.

Miinukset: Some staining on the carpets

Plussat: Price point was budget, so we weren’t expecting the Taj Mahal...appointments were reasonable

Miinukset: Given Central Qld in summer, the small box air on to ‘cool’ the room was never going to work...even with it blowing on us directly there was insufficient cooling to make the room a comfortable temperature during the night...

Plussat: Walking distance to local shops, and the shower was hot and strong

Miinukset: Sensed the smell of smoke from guests in the next room smoking outside our room, and the restaurant wasn’t appealing at all so we chose not to eat there.

Plussat: Great sized room. Bed was comfortable and location of hotel was excellent.

Miinukset: Nothing

Plussat: The tavern was within walking distance and we were able to order takeaway meals that were ready in 20 minutes. The food was excellent. Especially the pizza. We wished we had got an extra pizza to take home in our esky :)

Plussat: everything & just what we were looking for

Miinukset: location

Plussat: Quite location

Miinukset: Air con wad noisey... small hole in wall... double bed instead of queen...

Plussat: Pool, close to tavern,

Miinukset: Bit expansive

Plussat: Nothing

Miinukset: Its closed permanently

Plussat: Absolutely nothing

Miinukset: Everything it was bad

Plussat: Staff were very accommodating and welcoming.

Miinukset: Shared bathroom and toilet facilities was messy and unclean.

Plussat: Rooms were good value for the price, proper good size pud meal and friendly helpful staff

Plussat: I was forced to request a pillow for my bed..a pillow. I know I did not pay a lot for the room but come on.

Plussat: Hunter travel across the country to pick up and take home my vehicle so it was a bit annoying considering that I had a 8 hour drive maybe the Irish birds could have and they had a courtesy bus .

Plussat: The outside of the hotel was just like in the pictures and the outside lighting very good

Miinukset: Just a pity the hotel wasn’t open to let us stay. Nor did they answer the phone

Plussat: The location is very central, multiple eateries very close and the the kitchen was well equipped and clean. Even though amenities are shared they were all clean and the showers were great.

Miinukset: The check in process wasn't ideal since the pub was closed but the owners/caretakers were there quick and super friendly which made up for the pub being closed. The single bed was very uncomfortable unfortunately waking me up several times but kids said bunk beds were very comfortable so maybe I was unlucky.