Emerald hotellia

Plussat: Room clean and good size. Staff member friendly even at a late night check in.

Plussat: Very close to Shops, Pubs and Restaurants. Walking distance to them all. Very comfortable bed and pillows. Easy check in and departure. Room was neat and tidy.

Miinukset: Room was not serviced. Had to ask for clean towels. Was going to charge me $20 per night for the car park but, 'let me off on this occasion'. Close to noisy Train Tracks.

Plussat: It was sooooo good!! I love it!

Miinukset: Noting

Plussat: Friendly and helpful staff. Food was delicious.

Miinukset: Bathroom cleanliness left a lot to be desired especially the showers.

Plussat: The location is very central, multiple eateries very close and the the kitchen was well equipped and clean. Even though amenities are shared they were all clean and the showers were great.

Miinukset: The check in process wasn't ideal since the pub was closed but the owners/caretakers were there quick and super friendly which made up for the pub being closed. The single bed was very uncomfortable unfortunately waking me up several times but kids said bunk beds were very comfortable so maybe I was unlucky.

Plussat: Nice place to stay :)

Miinukset: The staff were rude and uninformative at best, Britney was lovely on the phone but the rest of the staff were terrible. Was not informed that my key would not open the front door to the accommodation, and was made to feel stupid when ringing to enquire why this was the case.

Plussat: Great food great hosts

Miinukset: The packpacker guests .. We had bad sleep due to slamming doors, morning and night

Plussat: Everything is thought of right down to take away coffee cups with lids, cutlery etc. we had a family room which was 2 bedrooms, a lounge and 2 bathrooms. Boxes of tissues in each bathroom and living areas. Highly recommend.

Miinukset: a monster cockroach crawled on me while I was in the bed! other than that was a nice room and friendly staff.

Miinukset: I would have expected a jug of water in the unit for the tarifr you charged and not have been asked to purchase bottled water. We were not terribly impressed by your establishmenbt and would not recommend it to friends.

Plussat: Confort

Plussat: Staff were very friendly

Miinukset: Needs more blankets

Plussat: Incredible value for a large room and b’fast included . Dinner was also served to the room at very good quality and cost - super after travelling !

Miinukset: At the price and service , all good !

Plussat: Lovely staff, great price! So nice to have a free breaky too. Everything we needed!

Plussat: Value for money

Miinukset: There was no meals menu in room or times saying when evening meals started and finished.

Plussat: Good location, helpful, friendly staff.

Miinukset: Everything was a good standard

Plussat: Price/ Locality

Miinukset: Noisey

Plussat: Friendly management and staff. Included bacon & egg breakfast (no vegan option) which was delivered to our doorstep early so we could checkout at 6am. Cheap comfortable room suitable for 1 night while travelling through. The pressure in the shower was awesome. Was on a main highway but didn’t find it too noisy.

Plussat: The current managers are angels, so helpful, meals were fantastic, breaky included and as I had a slight cold, we had an evening meal in the room, great steak and loads of fresh veges! The bathroom upgrade of an old motel is very good, though could do with a vanity or something else besides just the basin on the wall and a too-high small shelf. Linen is very clean and lovely.

Miinukset: Location! My fault as I didn't research properly that this motel is located on the intersection of two highways, triple-trailer road trains full of cattle start early in the morning, finish well into the night and are doing their jobs, but are very noisy pulling up at the traffic lights. Numb-nuts and their V8's just need to settle down. Horrible child in the room next door on second night with incompetent parents and no consideration kept us awake almost the whole night. Not the fault of the motel but please, people, learn to be considerate and teach your children the same. Could do with some insulation between rooms.

Miinukset: Dirty linen in arrival

Plussat: Quite location

Miinukset: Air con wad noisey... small hole in wall... double bed instead of queen...

Plussat: The staff where lovely and polite and accommodating

Plussat: Pool, close to tavern,

Miinukset: Bit expansive

Plussat: The friendly staff & comfortable bed

Plussat: The tavern was within walking distance and we were able to order takeaway meals that were ready in 20 minutes. The food was excellent. Especially the pizza. We wished we had got an extra pizza to take home in our esky :)

Plussat: everything & just what we were looking for

Miinukset: location

Plussat: I liked the location. The rooms and the service. Its close to town and the shops and as a visitor thats important for me.

Miinukset: I would of loved to have brought my support dog. But i understand that most places dont allow animals in the rooms.

Plussat: Clean and modern. Friendly staff

Plussat: Very comfortable room with very good amenities. Very nice friendly helpful staff. Convenient to all shops. A very pleasant stay.

Miinukset: Nothing.

Plussat: Comfortable well appointed and in a quite location. Friendly staff who changed our booking no questions asked as I had made a mistake when booking. Great service

Miinukset: The kitchenette was a real bonus.

Plussat: Lady Jane I think gave me a better room and did not charge extra at reception

Miinukset: All good

Plussat: Customer service was fantastic! Great facilities and the bed was nice and comfy to ensure a great nights sleep!

Plussat: Good location. good food at the restaurant

Miinukset: Airconditioner noisy and wasn't efficient. a used towel left from the previous guest. bugs and insects in the room all night

Plussat: Fantastic meal from the restuarant

Miinukset: Cold water came out very hot to start with. There were black beetles in the room

Plussat: Centrally located, easy walking distance to shopping.

Miinukset: Getting fairly tired. Facilities require updating, air conditioning very noisy.

Plussat: Nice and clean very nice place friendly staff

Miinukset: Nothing

Plussat: Very convenient and central to town.

Miinukset: Very dated but comfortable and clean.

Plussat: The new Managers , Max & Sharon were very welcoming and friendly throughout my stay. Breakfast was great as was the service given to myself and 2 customers I had for dinner. Rooms are always clean & tidy and bed very comfy. Ten out of ten all round. Cheers Geoff

Miinukset: No dislikes at all.

Miinukset: Overpriced tired ,smelled of awful smelling cheap deodoriser. Extra charge for having a meal in your room.lousy on products for 2 people staying. Front door handle falling off.Set up to eat in their private restaurant. No microwave. On the edge of town too far away from center of town. Will never stay there again.

Plussat: Facilities and staff were excellent! We were only there over night but our experience was awesome!

Plussat: Managers were very lovely and very welcoming.

Plussat: Spacious unit fully self contained. Clean and comfortable. Great bed. Undercover parking in close proximity to unit. Walking distance to shops and main part of town. Very close to Hotel venue offering great meals selection.

Miinukset: As with most accommodation in Emerald, due to mines and various other service workers requiring accommodation, overpriced compared to similar accommodation offered in other towns and major cities.

Plussat: Very comfortable unit. Location was quiet and only one block from shopping centre. Tavern across the road too/

Plussat: Great facilities, comfortable bed, close to everything

Miinukset: Advertised spa bath ( one of m ain reasons booked this hotel) had been disabled due to water restrictions with no mention prior to physically reading sign in bathroom

Plussat: Clean. A/c. Close to take out cinema and restaurants and pub all walking dist.

Miinukset: Mosquitos

Plussat: Quiet location, clean rooms

Miinukset: Nothing

Plussat: The Manager was great, the room was beautiful & we over all enjoyed our stay.

Plussat: The staff were friendly and welcoming. The room was bright clean and comfortable. With an IGA right next door and a restaurant on site every thing I needed was at my fingertips. I had the best breakfast and a perfect coffee

Miinukset: Nothing

Plussat: Great rooms friendly staff and a restaurant which was outstanding

Miinukset: Nothing

Plussat: Larger fridge In the room. I also liked the amazing restaurant where the food was incredible. Comfortable and spacious and the bed was made up with a beautiful cotton blanket which was extremely cosy.

Plussat: Location and friendly staff

Miinukset: Nil

Plussat: Great place, staff friendly and treated us well.

Plussat: Fresh modern rooms. Excellent food. Awesome staff

Miinukset: nothing

Plussat: Great rooms, very comfortable

Miinukset: All good

Plussat: I stayed one night and was warmly welcomed to the motel and the room was perfect for me, Clean and comfortable. The restaurant and bar area was pretty amazing and after a fantastic dinner and drink I decided to return for breakfast before check out which was equally as great, I had the big breakfast, Yum! Thank you to the team.