Webers - Das Hotel Im Ruhrturm

I interacted with both night and day staff. They are so kind and smiling. Thanks

In my opinion, breakfast is expensive. I had feeling like if I paid for each item, would have been cheaper. That maybe because I don't each much, though. Another very important point is that, before my visit, booking send me notification that hotel did send you confirmation on my special request was accepted and would be arranged however when I was at the hotel, staff did not even know my request. I had to find your confirmation and show them. After that they checked 4 rooms but at the end they could not arrange. So, pls before confirming, check 2 times as it was almost midnight and I had to spend 30 min for that after a long trip. Thanks