Estepona Lomakeskukset

Plussat: Spacious well maintained apartments. Fully equipped. 4 swimming pools. The staff were very friendly all around the resort. Supermarket near the hotel.

Miinukset: The beach was very rocky with algae.

Plussat: it was very good week. very large room for 2 adults and 2 kids. we very liked Market place especially breakfast with coffee and fresh orange juice. also very good pizza pool was good parking under the building close to ocean play area for kids was very good

Miinukset: actually weather was quite bad and we had no chance to try beach and ocean. as for other facilities hotel was perfect

Plussat: What's not to like excellent in always

Plussat: It is a beautiful resort and we have stayed before.

Miinukset: We paid a lot of money which was our honeymoon with our son. We were upset to find that there was no restaurant open or pool bar as we were there in January. We were told it was due to renovation and was clearly stated on their website. We were told later that it is because it is a franchise and they do not open in Winter. We could only get food and terrible coffee from the market place, their shop. My parents have a timeshare here and commented it used to be a good shop but really downhill now. With nothing open you have to leave the resort. One night I ordered a take away for our son after waiting two hours as he wanted it at 4pm but the menu said opens at 6pm. I called and was told that it was only a shop so you couldn't get any food. We had to go out when we didn't want to and when we took it up with reception, they offered no customer service but just said things like we can not do food and the menu should not have been in your apartment! We were offered nothing at all in terms of customer service or satisfaction. In the market place if you wanted a coffee you would sit inside, where it was hot or outside with taxis and traffic. One day my father took my son for an ice cream there and a worker came to fix a light whilst they were sitting there, so they had to just move. To top it all they called from reception near the end to say we owe 60 euro as they had miscalculated our bill. We thought they were calling to do something for us but we were told that we have to pay and everything was always a different department if we wanted something. I was unwell the day before leaving and the phone in the apartment rang but my husband and son were out and I was laying down. The phone rang again so I tried to reach over but then the doorbell rang and then again. I got up to go across and open the door but the phone kept ringing. I answered it groggily and it was the Rep. why keep ringing just to pop a leaflet under the door?!

Plussat: Hotel was stunning... our apartment was huge.. loads of room..beds were comfortable.. great activities for all of the family..

Miinukset: Nothing

Plussat: Spacious, super king bed in master bedroom.

Miinukset: Rugs on the floor to step onto as you are getting up from the bed.

Plussat: Great location right on the beach. 3 different pools, restaurant, minimart, and many other conveniences. A first class resort!

Miinukset: Nothing

Plussat: Lots of activities for kids

Miinukset: The check out time is terrible no hotel should have a check out time of 10 am very very bad

Plussat: Hotel and the facilities are marvellous. Self catering is fantastic. Pools were lovely. Indoor pool was closed for refurbishment but at that time of year that was not a problem for us

Miinukset: Having to pay for it. We have Marriott points but under your system we were not allowed to transfer our week from Marbella to Estepona. This was in spite of the fact that the resort was clearly not fully booked. Staff did not believe it when it was reorted that the coffee machine had a US plug and did not work- until they came to see it! Normally attention is more rapid than on this occasion. Note, my daughter was the guest and I booked on her behalf and she has asked me to give feedback on her behalf. I am a Marriott member.

Plussat: Property has very large apartments and beautiful pools

Miinukset: The location is a littel remote from any other restaurants and the on site bars and restaurants are too expensive. We therefore cooked alot of meals for ourselves as each apartment has a full kitchen

Plussat: Lovely settings. Great location.

Miinukset: Bit remote for any evening entertainment

Plussat: top grades due to upgrade on short notice

Plussat: Very enjoyable. Very safe. Spacious well equipped apartment.

Miinukset: Excellent facilities. Super helpful staff.

Plussat: Love the location and the apartment itself was very clean and easily accessible to the pool

Plussat: All amenities were close by and spoilt for choice on which pool to go to

Plussat: Massive three story high apartment with terrace on top. Super clean, really spacious, had all the necessities, 7 pools within complex so was easy to find a quiet one Would definitely stay again

Miinukset: Complex is massive, receptionist circled where our property was, no doors were numbered so we got totally lost. After an hour looking for the apartment in the heat we went back and insisted someone accompanied us to where the room was. Would have been nice for this to have been the case from the start to avoid people staying over running around looking for the property in the heat

Plussat: It was extremely clean and in a good location, not far from the A7.

Miinukset: This apartment was fine for our 3 night stay but if we were going for a longer period of time would want something less basic. The WiFi did not work and the bed was not comfortable. The garden had a very small table & chairs but could have done with a couple of sun loungers. The TV did not have a good selection of channels - not that you want to watch a lot of TV whilst on holiday but more than 1 English speaking channel would have been nice.

Plussat: We didnt have breakfast there, but the location is excellent as we are from Gibraltar and in half an hour we are there.

Miinukset: It's not that we didn't like, we just thought you should have in each bedroom a couple of spare pillows, as there was only one for each person.

Plussat: This is the 5th or 6th time we have been to Albayt which says it all. We have stayed in different apartments and while some have been better than others all have been good. The staff have always been good - we tend to arrive late and use the services of the night man who is extremely pleasant and helpful. Although we spend most of our time out, it is good to have the pool available if needed. The apartment facilities are very good and any problems are sorted out immediately (we have had problems with shortage of storage space (chests of drawers) and this time, a door that wouldn't close which were quickly dealt with.

Miinukset: Nothing really. We have returned because it suits us.

Plussat: Great base for nearby Estepona and Duquesa. Swimming pools (the two we tried) were very nice with grassy surrounds and sunbeds with shade available too. Apartment was large and comfortable, nice to have a little garden with a couple of sunbeds in.

Miinukset: Noise from road (A7) from our position on the site was a slight annoyance. Would have appreciated an electric kettle (has a whistle type stove top one - which doesn't whistle and drips)

Plussat: Breakfast was ok, reasonably priced but simple. cafe was pleasant and food good value and great service.

Miinukset: Location was not great for this holiday. you definitely need a car to get about, even to get to the beach which was across and extremely fast dual carriageway. Bed was extremely uncomfortable in our apartment. my son and his girlfriend had a separate apartment and this was much better equipped with more comfortable beds.