Estepona hotellia

Plussat: Nice large pool. Room we had was spacious with a lovely sun terrace.

Miinukset: Nothing for the kids to do, pool was absolutely ice cold. Place was full of 80 odd year old German couples, very rude. Won’t be staying there again

Plussat: Nice and peaceful

Miinukset: I liked it

Plussat: Lovely stay...season winding down so very quiet! Loved the facilities and apartment was great

Miinukset: no kettle!

Plussat: Koko ajan samaa jälkkäriä ja aikalailla samaa ruokaakin.

Miinukset: Lapsille ei ollut mitään ja kaikki touhu kiellettiin koska vanhukset eivät pidä siitä ja tästä. Paikka oli täynnä vanhuksia.

Miinukset: Worst WiFi ever and very impolite customer service and reception

Plussat: Nice swimming pool. Large rooms

Miinukset: Terrible staff at reception, beds are horrible its like sleeping straight on springs and 2 single joined together on a cheap somier. Spa is no longer available, gym is no longer available. Room at views on a building site when hotel was almost empty.... Really not great and seamed cheap until I actually tried to enjoy it!!

Miinukset: We can regret the absence of ironing facilities electric kettle poor kitchen ustencils

Plussat: Näkymä parvekkeelta uima-altaalle ja merelle upea. Hotelli oli rauhallinen ja yleiset tilat avarat. Huoneisto myös aivan hyvä.

Miinukset: Pataja tosi kova.

Plussat: Great swiming pool. Restaurant (reasonable prices for take away (ie: pizza for 7,5 € and paella for 10 €).

Miinukset: Cleaning of common area. Extra charge for room cleaning. Kids activities and entertainment (weak). Extra charge for parking (9€). Difficult to find parking inside the hotel/ free parking outside

Plussat: The hotel and facilities are excellent, the pool, apartment, restaurant and bar are all immaculately presented. The staff are all friendly and appear relaxed and hard working.

Miinukset: The only critiscisms I would have would be the lack of appliances in the kitchen i.e a kettle, toaster and grill. Although a kettle was provided on request. Also the hot water was scalding hot and I would be wary of letting my children near the taps.

Plussat: Staff was very helpful

Plussat: Good area if you want stay near of sea, sijainti ok jos haluat olla lähellä merta

Miinukset: Absolutly not 5 star hotel, maybe 15 years ago was...room very dirty, walls broken etc. Service in reception 2 star service, also they sauna-spa is in you use...well it is put you pay 20€ per person extra!! Dont go if you want 5 Star hotel. Ei missään nimessä 5 tähden hotelli,ehkä ollut 15 vuotta sitten..huoneet kuluneet ja likaiset, respan henkilökunta todella ammatitaidotonta,mainostavat itseään kylpylä hotelina...sit selvii span portilla että 20€ per naama extra maksua...hinta ja laatu ei kohtaa huonostikkaan,..en voi suositella,pysy ennen kotona!

Plussat: The room and pool area was very good

Miinukset: The service for the A la Carte breakfast was very slow

Plussat: The rooms are fabulous spacious and the sea views incredible

Miinukset: Nothing loved it

Plussat: Very helpful staff . The location is perfect.

Miinukset: Not exactly 5 star hotel.

Miinukset: Found the price for the buffet a bit expensive.

Plussat: Henkilökunta, sijainti ja Uima-allas kiva

Miinukset: Todella sotkuinen leikkipaikka Hotelli vanha ja vaatisi upgreidausta Puhelimen kautta ei saanut palvelua Sängyistä tuntui jouset läpi

Plussat: Meren läheisyys oli mukava asia. Meren äänet on tasaisia ja rauhoittavia. Varsinkin iltaisin kun on muuten hiljaista.

Plussat: Aamupala oli loistelias!

Miinukset: Lähdöstä

Plussat: Lovely room and hotel

Miinukset: For a five star hotel, buffet was very basic and the spa had several facilities broken

Plussat: Sisäuima-altaan vesi sopivan lämpöistä ja sesongin ulkopuolella onneksi lapsillekin sallittu. Ranta-alue siisti ja mukava. Sijainti tosi hyvä, kun oli auto vuokralla.

Miinukset: Hotellissa maksullinen vesi.

Plussat: Staff were friendly

Miinukset: This is an email I sent to Hotel Elba 7 days ago and still no response Hi My name is Daniel Downes and my wife and i stayed in room 543 on Saturday 27th June 2020. We are currently filming for a travel blog informing UK travellers about alternatives to flying, where to stay etc. We booked an overnight stay as we would be driving from San Sebastian and wanted a bit of luxury and a comfortable bed. After reading the reviews and looking at the hotels website, we decided that Elba would give us what we needed. We had previously stayed in the 4 star H10 in Estepona which was glorious and felt Elba, being 5 star, would be a step up. How wrong we were! From start to finish the hotel has disappointed us at every opportunity. There was a 45 minute wait to check in and the lobby was very hot and not air conditioned. The staff on reception were friendly and helpful. We had booked a double room with sea view and on entering the room were somewhat disappointed with what can only be described as a partial sea view. The room was extremely dusty (please see attached photos) and had a damp smell which had obviously been noticed as there was an air freshener in the room. The bed was two single beds and not the double as requested. The mattresses would have been disgraceful in a 2 star hotel! They were old, very hard and had sizeable dips in them, please see attached photo. With every movement you could hear and feel the springs popping so all in all we had a terrible night's sleep. To make matters worse the entertainment was ridiculously loud with the female singer shouting the lyrics and i am sure there would have been no part of the hotel that couldn't hear every word. This noise carried on until 11.15pm a full 1 hour and 44 minutes after my wife and i tried to get to sleep. The tea and coffee facilities again, were something you would expect in a 2 star hotel (please see attached photo).

Plussat: The staff was very friendly and professional, amazing spa.

Miinukset: The hotel and restaurants were very expensive.

Plussat: Cleanliness, Attentiveness & Location

Miinukset: It would have been better if the shop was open & the barber was present.

Plussat: Close distance to Estepona town, Gibraltar and also to the beach. I was looking for a hotel which gave me this opportunity together with relaxation and good service. This hotel gave me all of this. I was especially impressed with one of the Reception staff "Pepe" who assisted me with something that I left in the room on checkout and forwarded it onto me.

Miinukset: The lack of tea/coffee making facilites in the room & also no English entertainment channels on TV.

Plussat: It's position right next to the sea.

Miinukset: The price given for breakfast on the board by the restaurant was 50euros. Although our breakfast was included, and was very nice, this high price put us off having other meals at the hotel - where no menus or prices were displayed. We drove into Estepona instead!

Miinukset: Everything perfect except the food in the restaurants en de a la carte menu during lunch was very very bad Cold food bad quality very bad

Plussat: The service and food were good. The rooms very well maintained and decorated in excellent taste.

Miinukset: Because there is a spa independent of, but associated with, the hotel, there are many fewer spa services included in the price of the room. For example, the sports facilities were included in the room, but there was no jacuzzi or steam/sauna room, which was not the case in other similarly priced rooms at 5-star hotels. It is a pity that the hotel doesn't negotiate a steep discount. For example, the price of use of just the Thalasso pools, steam rooms etc is 30 Euros per day! and the day is not the same as a day at the hotel: 12 to 12pm. It is a calendar day. So you cannot check into a hotel before noon and you must check out before noon the next day. I f you wish a sauna on the two days, it is 60 euros. This is absurd.

Plussat: The comfort of the rooms and the beautiful view from the balcony. The room was spacious and well arranged.

Miinukset:

Plussat: There were not to many people staying at the time and I was inpressed by the service and the staff.

Miinukset:

Plussat:

Miinukset: The Bed [To Hard]

Plussat: Great Hotel for the price we paid. Staff were freindly, and we arrived to find a bottle of cava, which was nice given we got married that day.

Miinukset: We ordered room service at 23.20 and it arrived an hour later stone cold!

Plussat: We love the location, right on the beach, a short drive from wonderful Estepona town. The hotel has large open spaces, cool in the summer....pool areas are really attractive.

Miinukset: Nothing to dislike about the hotel

Plussat: Nice pool and garden area. A few walking steps to the beach.

Miinukset: No coffee machine or kettle for tea in the room. This is today standard at 4 stars hotels.

Plussat: Ilmaiset parkkipaikat lähellä.

Miinukset: Sisäänkirjautuminen kesti liian kauan ja myös huoneen saaminen kesti tunnin yli määräajan. Minibaari oli mutta se oli tyhjä. Kylmä huone.

Plussat: Rooms are large. Views from pool area are beautiful. Seaside walking path from below pool area very nice.

Miinukset: We we assigned a room directly over their loading bay, so truck noise and staff on break made a lot of disturbances to our enjoyment of the room, as we had to keep the sliding doors open as no air con was available. We found the buffet dining very crowded and congested.

Plussat: Staff more than helpful

Miinukset: Some minor defects in room

Plussat: Ystävällinen henkilökunta vastaanotossa. Kaunis näkymä hotellihuoneesta merelle. Uima-allas oli tyttäremme suosikki vaikka vesi oli kylmää meidän aikuisten mielestä.

Miinukset: Aamiainen oli hieman levoton, paljon ihmisiä ja hälinää, juomalasit loppuivat joka aamu kesken. Sunnuntaina oli jumppaa ja jumpan vetäjä huusi mikrofoniin niin kovalla äänellä että parvekkeella ei voinut olla. Mieheni soitti vastaanottoon ja valitti asiasta ja jumpan vetäjältä poistettiin mikrofoni, siitä kiitos.

Plussat: Cleanliness, pool was a amazing and the bridges, cleaning the room every day which we didn’t expect! The breakfast was exceptional and the view was amazing onto the beach. Extremely friendly and helpful.

Plussat: Hottelin uima-altaat olivat hyvät ja allasalue mukavan iso. tarjoilu pelasi allasalueella hyvin. Ruoka allasbaarissa sanoisin erinomaista. Iso Hotelli silti mukavan hiljainen. Aamupala hyvä.

Miinukset: Huoneesta piti olla merinäköala ei ollut. Vaihdoimme huonetta seuraavana aamuna. Tuli merinäköala. Hotellin vastaanotto erikoisen hidasta toimintaa, kyseessä kuitenkin maksava asiakas ja ehkä tulossa uudelleen. Toivoisin kunnon palvelua heti alusta, että ei tarvitsisi sanoa. Kyseessä kuitenkin tasokas hotelliketju.

Plussat: Kokonaisuudesta.

Miinukset: Etäisyys vanhaan kaupunkiin olisi voinut olla lyhyempi.

Plussat: Very nice and helpful staff, nice facilities for the price in general

Miinukset: Plastic sheet on the bed, very warm. Very bad ventilation in the bathroom, no refill of shower gel etc. Nice breakfast even though the restaurant was very big, a bit too noisy

Plussat: The location was good for us on this occasion

Miinukset: The toilet in my room would not stop running water. Once flushed you couldn't flush it again. I mentioned this three times it was sorted but only until the next time the toilet was used then the same issue arose again. Not even the offer of a room change.

Miinukset: Why no coffee or tea making facilities Pay for safe key,this supposed to be 4 star I don’t think so no return trip and will recommend my friends to avoid

Plussat: Relaxed comfortable hotel facilities, superb breakfast buffet.

Miinukset: Very noisy swimming pool waterfalls near our room-daytime only but all day long. Charging for car parking unless you can find a space in front of hotel-no way in busy season. Unsafe to park elsewhere-we had our hire car tyres knifed whilst parked across the road. Use the hotel parking areas and get extra car insurance because you are not covered for tyre damage.

Plussat: Fully deserves its four stars, and 9 out of 10 of the staff are extremely helpful and serviceminded. The pool area is spacious and there were never any problems getting sunchairs, whatever time on the day (end October). The food is good, and the buffet means that everyone finds food to their liking.

Miinukset: The Piano-bar was at times undermanned when it was "invaded" by the "black ribbon all-inclusive gang".

Plussat: Great sea view, large tarrace and access tp beach. Very good breakfast.

Miinukset: Carpet requires replacement.

Plussat: The staff went out of their way to help us with our enquiries. The room was of good size with an ocean view, & a view of Gibraltar. When we decided to stay for another night they matched the Bookings.com price.

Miinukset: The hallway carpets desperately need to be replaced, or at least cleaned.

Plussat: The rooms were lovely with spectacular view, clean spacious and comfortable. The breakfast was exceptional, very good variety of foods and the service was superb. Will book again.

Miinukset: I didn't pay for parking but was usually lucky to find a space close to the entrance.

Plussat: Huone ja terassi,hienot yleiset tilat, siisteys, viihtyisyys, hieno piha ja allas-alue, oma ranta, hotelin sopiva koko (ei liian iso, eikä liian pieni), jännä arkitektuuri, hyvä aamupala, respan henkilökunta

Miinukset: Tarjoilijat aamupalalla: välillä ei oikein huomioinut asiakkaita. Ei mikään halpa hotelli, joten parkkipaika parkkihallissa ja turvakaappi huoneessa voisivat kuulua hintaan. sänky oli liian kova, petari puuttui.

Plussat: Erittäin hyvä hotellirakennus ja uima-allasalue. Hieno merimaisema. Siisteys ja hyvä aamupala.

Miinukset: Ei kauppoja lähellä.

Plussat: merinäköala ja UPEA terassi/näköala Baari. Kaunis selkeä sisustus kaikkialla.

Miinukset: Ranta uimakuntoon

Plussat: pool, location, size

Miinukset: coffee

Plussat: Good room, good views, helpful staff, and very clean hotel.

Miinukset: Beds were very hard

Plussat: The hotel staff were absolutely fantastic. After having my handbag stolen outside of the hotel they took care of my partner and myself with such care and compassion, as well as professionalism. Will return within the next few weeks hopefully

Miinukset:

Plussat: The the location was the main reason for selecting this hotel

Miinukset: no

Plussat: The rooms were lovely, massive comfortable beds, amazing hot powerful shower, big round bath. Quality toiletries. Reasonable food with a massive selection. Staff were friendly and helpful. Entertainment team seemed to work hard. Very good value for money.

Miinukset: The smoking area right in the middle of the hotel meant that smoke pervaded the lobby, restaurant, pool and room corridors. The pool was freezing cold. Had to pay for hotel sun beds in the beach. No other places to eat nearby. Restaurant area very noisy.

Plussat: Fantastic breakfast and dinner, with really good quality and diversity. The bedrooms are great: big, full of light, with a "could't ask for more" bathroom. Very quite as well since the bedrooms have a corridor and a second door that blocks noise. Really nice and well thought! The hotel is right in front of the beach, with direct passage. There are quite interesting animation activities throughout the day and at night. I really would like to stay again at this hotel and highly recommend this place!

Miinukset: A guy from the reception should have a better attitude. All the rest was really great!

Plussat: The staff were exceptional, with excellent kids club and activities. The food selection was varied and tasty across the board. Quite frankly for the cost of an all inclusive holiday we couldn’t fault the hotel! Will certainly be heading back again!

Miinukset: Our only observation and reason for not giving it excellent on location was based on people we met who were only half board and you were limited to a choice of restaurants around the area, also if you were without a car could prove costly!

Plussat: Hotel is fantastic for price value, staff extremely friendly and helpful. The food is incredible. Apart from the location there is not much around not even a little shop and to walk to supermarket is at least 1km which is not a pleasant walk either. It was a shame that there weren’t many little restaurants around the beach etc....

Plussat: It is a very good all inclusive family hotel. I loved that it was on the beach. The food was very tasty, not too salty, like in other hotels. The staff were friendly, always smiling and very helpful. Rooms were cleaned every day, beds comfortable. Evening shows were interesting.

Miinukset: If you are not on all inclusive, there is no place where to eat near, except for the expensive restaurant on the other side of the street. There is one food shop, accessible via beach but very small and not much to buy. Burger king and bigger supermarket on the other side of the motorway and to be honest I could not find how to get there by foot. Me and my child went to the spa pool but it was a disappointment because they did not have any pads or pool noodles for kids to swim and it was quite deep. I think if you have special hours for kids to enter, then you should have some swimming aids for kids as well. The machines in gaming room were old and most of the time not registering coins. Luckily the reception staff refunded the money.

Plussat: Runsas monipuolinen aamianen.

Plussat: Beautiful hotel,nice rooms with seaview, free sunbeds on beach.Great staff..Very good breakfast buffet.

Plussat: Very comfortable and nice to stay in.

Miinukset: only few members of staff spoke english, main language in hotel is spanish and french

Plussat: Good service, nice comfortable rooms, good pool

Miinukset: Beach is very quiet and requires walking over stones to get into the sea which drops in depth very quickly - would not be safe for young children - no lifeguard. Despite being hotel residents a charge of 3 euro applied per bed. Hotel is a 15 euro taxi ride (each way) in the direction of either Estepona or Puerto Banus. No supermarket facility nearby and no outdoor seating area overlooking beach.

Miinukset: Very cold swimming pools

Plussat: Cleanliness

Miinukset: The same paella was displayed too long (3 days) and had a sour taste by the 3rd day.

Plussat: friendly staff, cost-benefit, modern design, good breakfast, quiet, spacious, half empty, attention: this was off-season

Miinukset: off-season it might be hard to find a good dinner place in walking distance

Plussat: Brilliant stay thanks

Plussat: Monipuolinen aamiainen,ranta lähellä

Plussat: Lovely generous rooms with fantastic views, nice pool/beach access. Great facilities for younger children. Lovely choice of meals for dinner and breakfast

Miinukset: Not much to not like, lovely generous rooms with fantastic views. I can imagine it gets very busy during the warmer months, especially when 8 floors are serviced by 3 tiny lifts. A bit out of the way of local amenities if you wanted to venture further during a longer stay.

Plussat: Location and when fully open in season would be a good place.

Miinukset: There is tea or coffee in the rooms. And I accept pools shut as it is off season. Massage facilities are only open Tuesday to Friday. But the place is clean and staff polite And don't like the carpark charges 3euro for 24 hrs but if u go out in mide of day and come back at tea time then go out later it charges another 3 euros so in 24hrs 6 euros can get expensive

Plussat: Everything works

Miinukset: Lobby decor and room decor in the rooms ... it’s a little too minimal . I suggest some rugs under the searing areas and at least one pice of art work in the rooms

Plussat: Staff attention and breakfast.

Miinukset: Expected more choices at dinner buffet.

Plussat: Isot huoneet kauniilla näköalalla ja toimivat seisovat aamiais- ja illallispöydät.

Plussat: Nice family hotel and good food - expensive drinks 2.50 euro for small child drink - the games activities for children were very good

Miinukset: The beds were too hard - couldn't sleep and the pillows too soft - please invest money in better mattresses for beds or have an alternative softer mattress - Childrens drinks are too expensive

Plussat: Large pool. relaxing lounge bar.

Miinukset: Food pathetic - especially evening dinner. Bathroom not up to date. No tea facilities in bedroom. Very long walk to bedroom. No toiletories in bathroom.

Plussat: The staff was very friendly and helpful. The food was good.

Miinukset: The shower equipment in the bathroom should be renovated

Plussat: siisti, hyvä ruoka ja kauniisti tarjolla, kaikki tilat viehättäviä

Miinukset: ei

Plussat: All the rooms had a beautiful view and balcony. The nearness of the sea. Friendliness and efficiency of staff. Good food. Excellent breakfast. Nice pool, and other facilities.

Miinukset: It was a bit worn out, e.g. the carpetibng in the room.

Plussat: We liked the location of the resort and the activities they had to keep everyone entertained

Miinukset: The hotel was built in 1964, and it needs alot of upgarding. Our room had a fould smell, the hotel in general had a old and mildew smell to it. Would not recommend it or stay there again

Plussat: Saamani palvelu oli hyvää ja mielyttävää

Miinukset: Huoneen äänieristys on ala-arvoinen 55 dB ei täyty

Plussat: Viihtyisät huoneet, hyvä ruoka, edulliset greenfeet omilla kentillä.

Miinukset: Internetin käyttö oli maksullista

Plussat: Sijainti hyvä ja henkilökunta asiallisen toimiva.

Miinukset: Vähän on jo kulahtaneet esim. käytävän matot ja gym kaipais uusia laitteita.

Plussat: The rooms were really clean and a very good size

Miinukset: Yes - the staff especially the buffet (evening) were very surly and unhelpful. The food was the worst I've ever tasted for 20 Euro's. The only choice of veg was sprouts and these were cold as were the fries which were completely tasteless

Plussat: Bus shuttle to golf course

Miinukset: Food was very fair. Staff appear to not enjoy their job! The step out to the balcany would need to be painted/highlighted, it's very dangerous.

Plussat: Excellent

Miinukset: A little bit aeway from a town and not really in Estapona

Plussat: For those who have older children still at h8me this is a perfect getaway for a couple in this adults only hotel. Peace, quiet and relaxation.

Miinukset: Not much not to like, this was our second stay at this hotel. We did not have a pool facing room this time, so was a little disappointed with our view. Balcony not very private.

Plussat: All of it

Miinukset: Nothing

Plussat: Me and my wife have just come back from a 3 nights stay half board . The staff , the room, the spa, the food all brilliant . Will definitely stay in this hotel again . I recommend it to everyone . Albert Hewitt Gibraltar

Miinukset: I liked everything.

Plussat: Friendly stuff...great place

Miinukset: Was expecting more from a 5 star, there are four stars which don’t envy anything. Spa could be better too and overpriced. 7 euro for a bottle of water!!

Plussat: Very helpful staff lovely gardens.

Miinukset: Dinner in the restaurant we tried it on on 2 nights was disappointing. Laxadaisical service, food poor for the elevated price.

Plussat: The breakfast team and menu.

Miinukset: The fitness room is too small and often feels crowded.

Plussat: Very good staff, friendly and efficient

Miinukset: 1st room smelled of cigarette smoke so requested to be moved. Second room- very noisy, people above and at reception sitting outside until after 2am playing music and making a lot of noise. Reception asked them to be quiet but this happened every night. Did not sleep well

Plussat: The room was ace. The gardens perfdect

Miinukset: We left a lot luggage in the car - on purpose - but they brought it all up to the room and were miffed they had to take it back without a tip. Dinner was disappointing and VERY expensive.

Plussat: Staff exceptional

Plussat: Clean, modern, nothing was an issue for staff. Extremely peaceful. Food fresh

Plussat: Friendly staff and clean, comfortable room. Really good concierge service. Lovely pool area and gardens.

Miinukset: Breakfast was good but evening food not really special. Housekeeping was spasmodic - bed not turned down 3 out of 5 evenings.

Plussat: very comfortable ,very relaxed ,staff great

Miinukset: the cost ,it is just overpriced for the area,a small bottle of water is 4.50 plus tax ,

Plussat: The staff were very courteous & helpfull. The breakfast & lunch meals were excellent.

Miinukset: The main evening restaurant was not great value

Plussat: The Wonderful Atmosphere and Friendliness of all the staff.

Plussat: Hotel overall was comfortable and friendly

Miinukset: View from the room was not good and as we have stayed with your group of hotels before thought we may have been given a better room

Plussat: The rooms and food were excellent. Staff very accomodating

Miinukset: No

Plussat: the friendly atmosphere and beautiful surroundings

Miinukset: would have liked extre information about the beach

Plussat: Great amenities and cool staff

Miinukset: A bit far from everything.

Plussat: Staff was super friendly, great food and extra facilities, clean and nice. Recommended.

Plussat: I stayed in March, twice. Very quiet. Staff very professional. Fine mountain views from large room with full length glass sliding door to private terrace. Superb value. Good breakfast (included in my bill).

Miinukset: Not enough 230V sockets in room

Plussat: N/A

Miinukset: Amazing! Such a great place. We'll be back!

Plussat: everything went well.We were surprised at the quality of the accomodation for the prices you charge.We have an apartment nearby that is currently let and we came over for a weekend for a birthday party so we were not expecting much and were very very surprised.Nice to have a bath with steaming hot water. Well done

Miinukset: nothing

Plussat: Loved the location. Great views from both front and back bedrooms. Facilities are good. Value for money. Rooms lovely and spacious. Nearby restaurants are fabulous. Everything is close by, beaches, airport and shops.

Miinukset: Some rooms needed an upgrade, especially bathrooms. Bathroom was clean but had too many black hairs around the basins and toilet. Tiles could do with a good clean also. Buffet breakfast was not hot, just warm, hot plates need to function better for heat. Coffee machines were also too cold for me.

Plussat: The views

Miinukset: The beds were extremely uncomfortable, I could honestly feel the springs so much. Will definitely not be going back to this hotel.

Plussat: Staff, facilities, location, food in general. English TV stations available as standard (if wanted as a chill time out the sun and bars) this is not common in hotels here, as we have stayed in many and know they are usually not available or locked out from use by hotel. We had a small issue with room soon after we arrived. Informed the staff and by the time we arrived back to the room the issue was sorted and a few hours later the management sent an unexpected apology with 2 complimentary Cava bottles on ice (Nice touch).

Miinukset: Hot item for breakfast were mostly cold ie, eggs, bacon etc, however there was a good selection of cold meats / cheeses / rolls and much more.

Plussat: great outdoor and indoor pool and great view of Estepona-Gibraltar-Africa from Room

Miinukset: I was booked for 8 nights but was told the hotel is closing and I had to move out after 5 nights. Communication with hotel and booking.com was very difficult. eventual i was offered to move to sister hotel in Mijas.

Plussat: Comfortable clean room. Excellent curteous staff. Food good. Sea/swimming pool view. Would use again

Plussat: WE all thought this was a lovely hotel with beautiful scenery.

Plussat: the grounds and pool area were very good and the views outstanding car parking very good.in busier times could be a problem

Miinukset: long way from Estepona.At dinner I could not have wine as there was nowhere to go locally without driving

Plussat: Another pleasant holiday, hotel, food, staff and location still perfect - keep up the good work. We will return again in March.

Plussat: Relaxing, excellent pool facilities,

Plussat: Iso parveke merinäköalalla. Tilava uima-allasalue. Ystävällinen henkilökunta ja mielyttävät ravintolat. Viikolla enemmän tilaa kun Espanjalaiset lapsiperheet lähtivät kotiin.

Plussat: it's peaceful setting

Miinukset:

Plussat: my view of the pool and sea.

Miinukset:

Plussat: swimming pool excellent ,but only used as a base.

Miinukset: cooked breakfasts could have been hotter

Plussat: Fantastic hotel, good clean swimming pool, indoor pool and jacuzzi.

Miinukset: Need a car to get to. Named el Paraiso for the sign posting.

Plussat: the place is beutiful and the rooms are big and the brakefast was greath

Miinukset: the dificulty of finding it

Plussat: Great spa, everything good, feel welcomed, the breakfast that was brought to the apartment was huge!

Plussat: lovely compelex. Super clean, the furniture was a tiny bit worn but that didnt bother us as we were only looking for a quiet stay. we got a garden apartment and it was great. definately staying again soon!

Miinukset: the furniture in the living room was lookng tired. The apartment however was very clean and had all the amentities required. Will stay again soon.

Plussat: Location was great

Plussat: We just needed a place to stay for eight between Ronda and Gibraltar. The apartments were spacious, well-equipped (except there are NO essentials like coffee since they normally have people come for a week in-season.) We stayed off season and it was nice.

Miinukset: Booked two apartments for eight people and they were in two completely different buildings. Ok for one night but not good had we wanted to stay a week. Also NO coffee in the apartment for the morning. It's self-cater but still... and no coffee in the lobby. Restaurant closed for the season.

Plussat: Spacious apartment close to a supermarket operating seven days a week.

Miinukset: Indoor swimming pool is part of the spa offer, which is additionally paid, this is not explicitly mentioned. Cleaning is performed once per three days and lefts a bit to be desired especially that the apartment is missing basic things (like a sponge). View from the apartment towards a construction site.

Plussat: The tranquility...parking, amenities and location we love

Miinukset: It was not completely clean...had dead bugs around Also no washing up products for plates nor plastic bags for refuse were available like last time

Plussat: This was an amazing home away from home and we could even bring our labrador for an extra 10 €! Amazing value for money, spotlessly clean, kind and helpful staff, great location for being on the costa del sol but would recommend hiring a car.

Plussat: Siisti ympäristö uima-altaineen, mukava henkilökunta

Miinukset: Liikkuminen ilman omaa vuokra-autoa mahdotonta, huoneiston siivous ei paras mahdollinen

Plussat: The apartment was large and clean, the pools were nice areas to relax, quiet and friendly.

Miinukset: The apartments are a bit remote and a car is essential as there are no bars, restaurants or shops locally apart from at the resort.

Plussat: Big, spacous apartment, fully equiped , nice piece of private garden with a view over the mountains and a golf course. Very helpful receptionist ( who understood without any comments that the appartment we originally received was not for us and exchanged it for a much better one next day). The numerous pleasent swimming pools, no trafic , not much visitors - late August/ beginning September . You must have a car to feel comfortable there, Estepona is much better then the rest of Costa del Sol. Only 60 km to the gorgeous Tarifa, Ronda, El Chorro. Definitly recommended.

Plussat: Peaceful place to go and chill, we just used the pool and paddle did not use the Spa.

Miinukset: Very basic, TV was only in Spanish and buzzed, no sun loungers, no dvd player, no toiletries and no information of local places to visit.

Plussat: Everything was excellent, from place to staff, etc. Close to beach although we had pool as well. 10 minutes by car to Estepona centre and June is great time to go due to less confusion...No problem with parking as resort has.

Plussat: its kind of houses more than rooms they have duplex and flates thats all

Miinukset: the hotel was very far to city more than 45 minites by car and the reception cloe at 9 pm very cilent area

Plussat: Excellent Spa, spcious room, nice kitchen facility

Miinukset:

Plussat:

Miinukset: Reception closing times did not allow us to contact them after 10pm

Plussat: Price, spa and the apartments where great (lots of space, two rooms, two bathrooms, cuisine well equipped)

Miinukset: Location is not that good... need car to go everywhere. Internet is only available in the reception hall.

Plussat: Quiet, clean, very well equipped, large apartment.

Miinukset: Reception opening hours not great. Directions from Reception to partment were poor - difficult to locate exact apartment. Not enough beds around the pool.

Plussat: It was fantastic to hyave so much space, a kitchen with a dishwasher and numerous pools the kids could use.

Miinukset: No

Plussat: The facilities were immaculately clean, excellent maintenance, staff fluent and confident interacting with clients!

Miinukset: The limitation in variety of dishes at the main restaurant.

Plussat: Great location right on the beach. 3 different pools, restaurant, minimart, and many other conveniences. A first class resort!

Miinukset: Nothing

Plussat: Spacious clean and modern villas. Excellent on site facilities with very friendly and responsive staff

Miinukset: There is nothing to really dislike - you need a hire car as public transport not the most convenient

Plussat: Ambience beautifull,Nice enterier,clean ...

Miinukset: Smell was very specific.Restaurant very bad,breakfast very,very bad

Plussat: We stayed this past week when coronavirus shut down the resort. The staff still made us feel comfortable and checked in on us. The view made being stuck there much easier.

Plussat: All staff we came into contact with were very nice Roberto,Sandra,Frauke etc, Oxana arranged for us to moved into an appropriate accommodation after one night of our stayed when we requested to be moved from the ground floor accommodation. We were very grateful for that. Andres from concierge team was extremely helpful.

Miinukset: There wasn’t anything that we didn’t like

Plussat: Very well equipped three room apartment, with dishwasher, laundry machine and drier. Tastefully furnished and nice crockery also. Very good massages in the spa.

Miinukset: No nice walks directly from the hotel, and access by car difficult.

Plussat: Good location, room and friendly staff.

Miinukset: Restaurant shut without notice. Was told that I should self-cater in room using microwave and toaster plus sink.Provisions available at exhorbitant prices from shop next to reception. Italian restaurant within walking distance proved to be accessed via a dark, poorly lit foot path perfectly positioned for a mugging!!

Plussat: First visit to this resort and very impressed with size and quality of apartment and resort in general. I look forward to a return visit.

Miinukset: No bad comments to make during our stay.

Plussat: Wasn't keen on the breakfast

Plussat: Nice room. Great value for money.

Plussat: Clean, good pool and great staff

Miinukset: Good choice of food but nothing is hot as it is in most Spanish hotels.

Plussat: Thank you for the warm welcome.great room and food was really nice.we would definitely recommend this hotel.

Plussat: Siisti ja viihtyisä

Plussat: The breakfast was very good, and everything was extremely good value for money

Miinukset: Lounge area not available

Plussat: Team who is working there was really amazing. Very helpful and they create really warm atmosphere for me and my daughter. Really BIG THANKS for Concierge this person hospitality was really incredible. Also Mr Pedro for amazing service and the best SANGRIAS IN THE WORLD. 13/03/2020

Plussat: It was clean and comfortable

Miinukset: The food ! Terrible breakfast... unimaginative .. no one used for lunch

Plussat: Stayed in October as a base for a business trip. A well located, clean & tidy 3 star hotel. Free wifi in the bar area, friendly staff, clean and comfortable rooms. A nice clean pool. Good friendly service from all the staff. Good location in terms of choice of resturrants and bars (excellent indian restaurant adjacent). Will definately stay again.

Plussat: Nice rooms round pool. Good Breakfast. Secure parking

Miinukset: uncomfortable beds!! Very difficult to google as map and address cannot be traced. (Easiest by looking for the hotel and then going over the satellite view. the hotel is straight off a motorway, but there is no noise, strangely!)

Plussat: EVERYTHING

Plussat: Reasonable breakfast

Miinukset: Smokey smell in bedroom, burn marks on bath and bedside unit, Holes in bedcover

Plussat: It was central for us as family live around the Diana area. The pool was good and kept clean. Breakfast was fairly good, always a good choice. rooms cleaned every day.

Miinukset: As our room was on the main road it was very noisy from traffic.did get used to it after the first night. Air conditioning not up to standard for the temperatures in August

Plussat: In general it was pleasant. However hotel reception staff was unfriendly, and we found a cockroach in our bathroom. The hotel staff however only stated that "it should not be there" without taking any further action or giving any compensation to us.

Miinukset: Cockroach in bathroom.

Plussat: Central location for many of the tourist spots.

Miinukset: From our point of view the plumbing in our room (104) needs upgrading and the room needed refurbishing due to damp. I think this was an exception as our friends room was in much better condition.

Plussat: The price was very good

Miinukset: The place for the hotel

Plussat: It was clean tidy, economical and suited my needs

Miinukset: Directions to find it could have been better (tricky to find correct exit from main road in the dark

Plussat: the breakfast and the friendly helpful staff

Miinukset: the room did smell very musty and the tv was all spanish chanels

Plussat: Lovely quiet hotel. Beautiful garden and pool. Our room was spacious and had an outside terrace. The breakfast was great - make sure you're hungry - bread, meats, cheese, eggs, fruit etc. Great value.

Miinukset: Our trip was out of season and unfortunately there was only one place open within walking distance of the hotel.

Plussat: A small boutique hotel tucked away in a very quiet location. Every room has a separate theme, ours was spotless and had everything we needed. Breakfast was extra but we knew this - still good value and the friendly staff were happy to give you exactly what you wanted. The area outside - gardens and pool side - are immaculate, beautiful and well tended

Miinukset: We had some difficulty finding the hotel the first night - in spite of the map on the website - it is so tucked away. Some of the access roads are not surfaced and in the dark did not look as if they went anywhere. Probably a lot easier in daylight

Plussat: Room and bathroom very very stylish, beautiful garden with flowers and trees and good design, other houses around this property were very stylish and nice too, good breakfast with fresh bread and nice eggs prepared freshly

Miinukset: Room space restricted and would have a bit of difficulty to move around. Breakfast was a bit expensive for what they offered. If you are an early person and need to leave the breakfast is served at 09:00.

Plussat: Very nicely decorated bedroom, stylish little hôtel. To be recommended.

Plussat: Very nice and pleadant helpful kind staff.....thoughtfull

Plussat: Beautiful small hotel with private garden and swimming pool, nice breakfast, 200 m to the sea shore

Miinukset: We stayed here tree times for 3-4 days to celebrate the New Year and we hope to come again next year!!! No disadvantages!!!

Plussat: Nice individual hotel where each room has a different theme. Good to recommend for hanging out on the pool and relaxing. Many young international couples (around 25-35).

Miinukset: It may be hard to arrive in the evenings or on weekends because then reception is not looked after - we waited 15 minutes to be let in and given our room. If the receptions is off working hours the cleaning leadies do not understand english and it might be difficult to communicate if you do not speak spanish. Also: it is further away from the beach as it looks in the pictures.

Plussat: Chilled out at the pool - last few days in Andalucia after a hectic two weeks!

Miinukset: Finding it from the A7 - the map is not accurate. Signs on the main road would help!

Plussat: The surroundings - like an oasis. except for the traffic noise! marion was a perfect hostess so trying to please. We left some spectacles behind and she got in touch with my daughter to let us know.

Miinukset: Just the difficulty in finding the place. A german group also took a very long time to locate it.

Plussat: Helpful personal staff,peaceful empty gardens a real retreat. Exciting detail to the theme decoration of each room. A feeling of home from home.

Miinukset: loved everything,would have found a hairdryer useful

Plussat: Location

Miinukset: Receptionist was awful

Plussat: Cheap central nice view

Miinukset: noisy road.

Plussat: The location is good. Basic, cheap hotel . Okay for a short stay.

Miinukset: The hotel is run down . The parking gets full up,so if you don’t get there early you won’t have parking.

Plussat: The reception staff were very friendly and helpful.

Miinukset: Despite running the water for several minutes could not get any hot water to have a shower.

Plussat: Sijainti menetteli...

Miinukset: Vanha paikka... Yksinkertaiset parvekelasit ja vanhat liukuovet, joten kadun ääni kuului aivan kun vierestä.

Plussat: Location

Miinukset: Very dated and old Not enough pillows hard bed

Plussat: Keskeinen sijainti, kaikki palvelut ja ravintolat lähellä. Ihana merinäköala ja ranta. Toimiva ja siisti 2 hlön huone.

Plussat: location was excellent

Miinukset: parking

Plussat: Lovely friendly staff. Very clean room and a good size room and bed.

Miinukset: Would of liked a pool.

Plussat: Aamiainen oli riittävän runsas hintaan nähden.Henkilökunta super mukavia ja hotelli tosi siisti. Olisin kaivanut huoneseen muutaman lasin ja roskakorin. Sijainti oli vähän pettymys hurja liikenne alapuolella läpi koko päivän.

Miinukset: Melu liian kova tieltä.

Plussat: Herkulliset croissantit aamiaisella. Henkilökunta rentoa ja ystävällistä.

Miinukset: Kaikki ok hintaan nähden.

Plussat: Näkymä merelle, hyvät pysäköintimahdollisuudet. Hyvä äänieristys.

Miinukset: Kävelijälle huono sijainti. (Kunnollista) aamupalaa ei saatavilla.

Plussat: The hotel and was VERY safe, the room and facilities were very clean, the staff were very friendly and the breakfast excellent.

Plussat: Hotellin omistaja on aivan mahtava persoona! Hän on oikea asiakaspalvelun super ammattilainen luonnostaan. Tänne on todella tervetullut. Suosittelen todella! Siisti paikka, tilavat huoneet ja aivan mieletön aamiainen.

Miinukset: Koronan varotoimet hankaloittaa kaikkea hotelleissa koko Euroopassa. Niistä ei voi pitää mutta ovat toki välttämättömiä.

Plussat: Sea views.

Miinukset: Bit of a journey to get to the bezch

Plussat: The room, as well as any other facilities were excellent. Perfect value for money, staff very helpful.

Miinukset: Remote location, good only if you have a car. Public transportation in this part of Spain is not very good. If you don't have a car, I recommend choosing a hotel in either Gibraltar, or Marbella, eventually in the centre of Estepona.

Plussat: Comfortable beds, WiFi was ok, shower was good,view of the sea.

Miinukset: Noise from traffic keeps you from enjoying the balcony. (But the sound proofing is pretty good so it doesn’t bother you inside the room. )

Plussat: The breakfast is very nourishing, parking is really big. The room is good, bathroom is convenient. There is a climate control which also works good.

Miinukset: That was really unexpected - WiFi 1€ per day. TV has only 6 channels (no children channels at all) and there is no remote for it.

Plussat: Beautiful view , the staff ( family run ) were OUTSTANDING , very clean , breakfast outside overlooking to sea . Great place

Plussat: Lovely hotel just across the road from the beach. Staff were kind and polite. Exceptional service. Highly recommend.

Plussat: Nice help full staff, nice houses, swimming poll on area, only a little noise from the road. We come late but if do you arrange it in advance it's go without problem.

Plussat: The staff at reception were very pleasant and helpful. I only stayed for one night but I would be happy to stay for longer, the accommodation was very clean and the facilities were perfect and very secure. There were towels and toiletries provided. There are plenty of nearby restraunts, cafes and supermarkets and the main town of Estapona was only 7km away. Good stay, highly recommended

Miinukset: No secure parking, however the street parking was on a quiet road and close by so no big deal really

Plussat: It was very clean and comfortable. It was secure and well attended to. It was close to supermarkets, restaurants and transport links.

Plussat: Spacious. Clean and well equipped

Miinukset: Nothing

Plussat: Lovely spacious apartment with well equipped kitchen and nice garden and pool.

Miinukset: The en-suite bedroom smelled like smoke and I didn’t realize its street parking.

Plussat: Siisti. Kivat puutarhat ja kukat alueella.

Miinukset: Hieman vanhahtava. Lomakylä rakennettu 1985.

Plussat: Very comfortable, lovely views of the gardens, quiet,more than adequate for our needs

Miinukset: Nothing comes to mind.

Plussat: The coffee

Miinukset: Nothing

Plussat: The staff is really kind and helpful

Miinukset: The bed is really hard and towels didn’t look like completely clean

Plussat: Excellent service and nice room

Miinukset: Noicy street

Plussat: It was reall nice!! And the owner was so kind! I recommend this accomodation :)

Plussat: Nothing

Miinukset: Everything only stayed two nights.

Plussat: It’s was very homely and all the hotel facilities. Perfect combination

Miinukset: Everything was much better then I expected.

Plussat: Good location...very very clean.. daily towel change along with regular bedding changes.. hotel totally spotless

Miinukset: Part time restaurant so no facilities

Plussat: The Owners are very nice and made us feel at home. If we needed anything, they were very helpful.

Plussat: Located in a very pleasant residential complex in small village of Cancelada. Very good restaurants nearby for dinner, especially El Carnicero (exquisite dining experience). The owner, Jesus very informative about surrounding areas; I had all details I needed for 3 night stay. Air conditioning unit was excellent. Very comfortable bed.

Miinukset: Would have liked access to coffee making facilities and a light breakfast would have enhanced my stay.