Riad Zamane & Spa Fès

The room itself was absolutely stunning. We had the junior suite on the roof and it was so comfortable and beautifully decorated

1. we asked for espresso on out third day of breakfast because the coffee is essentially flavoured water. There is an espresso machine in the reception and we were told there would be a charge. For €90 a night I would expect one proper espresso 2. upon payment we were only told that our first night could be paid for via card (we booked this on booking.com and then stayed two nights by agreeing verbally). We had to walk 15 min for an aTM and then she gave us an inflated exchange rate on the stay from euro to Moroccan d and said „this is the rate of booking.com“ but didn’t make sense that we couldn’t pay in card? That really bothered us given it was almost a 10 Euro difference in FX 3. dinner is really overpriced, better off going to the Ruined Garden

Nothing

No hot water No heating Bad breakfast Bad service the worker was avoiding coming to the room to check the water and heating with the excuse that it is working! We froze that night and couldn’t have a shower and woke up to breakfast that was far from fresh Shame on you!