Fortaleza hotellit lähellä Ponte dos Ingleses

Plussat: Location, staff

Miinukset: Furniture is old and balconies don’t have any chairs/tables. The breakfast could be improved. There’s a heavy focus on seeet stuff (cakes)

Plussat: The Luzeiros is in a prime location on Beira Mar with many choices for eating and drinking on its doorstep. The staff are friendly and professional. The rooms are clean and well maintained and the breakfast is exceptional. This hotel has a high rating for a reason. I would gladly stay here again.

Miinukset: I only stayed here one night but there were no negatives for me during my stay.

Plussat: very well-trained staff (pool, reception, dining room, spa), speaking English is not unfrequent, location is super in Beira Mar beach area, exquisite breakfast and every day buffet lunch/dinner (58 R$) is a great value for money, taxis are always available at the lobby

Miinukset: room in the end was not assigned as per specific request, after 1 pm ground floor swimming pool gets eclipsed by nearby skyscrapers, long waiting at elevators due to flocks of guests going up and down

Plussat: Breakfast

Miinukset: At check-in, staff wasn't very friendly

Miinukset: Unclean flood. Stale bread on the breakfast.

Plussat: Service location and clean

Miinukset: Breakfast can have more healthy options especially for sweets and cheese ( light )

Plussat: Tolle Lage und schönes Hotel.

Miinukset: At Check-in nobody said us any informaiom about the hotel they only said the most nessecirly things.

Plussat: Everything

Miinukset: Breakfast could add more healthy options

Plussat: people and location was the best

Miinukset: very much

Plussat: God location

Plussat: Good location, good value for money for small room at the back. Agreable staff and decent breakfast. Internet is good, sometimes unreliable.

Miinukset: Bedroom was quite small (12m2), but was also cheaper so ok

Plussat: The room, the view, the service. Breakfast was fantastic! The people are very friendly. I would truly recommend the hotel.

Miinukset: The only thing I didn't like was the pool, very small. But with a beautiful beach in front, who cares:)

Plussat: Very good quality price report. The Hotel is on the beach.

Plussat: They spoke english very well, and were very serviceminded. When my flight were delayed, it was no problem to hold my room for extra hours. I had to pay half price after 14.00, but thats ok. At last i needed to have the room one extra night , and that also was ok for them. Nice room with seaview and good bed. Breakfast were Ok.

Miinukset: Maybe a little bit high price. Wifi were bad working in my room, but good in reseption.

Plussat: Location. Great sea view in room we had

Miinukset: Sea view rooms should not be advertised as luxury apartments. They are just normal Hotel bedrooms with a good view.

Plussat: I honestly loved this hotel! I stayed at 2 other hotels in Fortaleza and I totally regret not going to this one before! Such a great view, room was so nice and comfortable. Front desk people spoke fluent English, breakfast was awesome. Definitely recommend!

Miinukset: Absolutely nothing.

Plussat: Nothing

Miinukset: Our room didn't have a working air conditioner Also I was over charge for the room and didn't get the room that I was charge for they give me a smaller room... But I guess you guys will not do anything about it so is just pointless...

Plussat: From the moment I checked in until checkout the staff were superb... Not all the staff spoke English, but there was always someone available who did. The room was huge. Mine had a side facing sea view and on my first morning I could watch the sunrise. The air con worked brilliantly and is much needed in Fortaleza where it gets very hot. Location is great, right on Avenida Beira Mar. If you like shopping I would get a taxi to Rio Mar Fortaleza, which has a fantastic selection of shops. The ones close to the hotel I personally didn’t find great.

Miinukset: Re-connecting to the WiFi was sometimes problematic, but the connection itself was excellent. If I had one bad thing it would be the Towels could do with being replaced, but that was very minor. A tip more for Fortaleza in general would be learn a few basics in Portuguese, not a lot of people speak English.

Plussat: The rooms were clean and the beds comfortable.

Miinukset: The lifts were extremely slow and extra hot. Breakfast was good, however the space was too small considering the size of the hotel, what made it hard to walk by and find a free and clean table.

Plussat: The people where great! For me being in there country no speaching there language

Miinukset: Breakfast was busy, to many people at sametime. Rooms where clean, but could use a little deep cleaning. Would help to have more workers that are by lingual.

Plussat: Location + great views + comfortable beds

Miinukset: Restaurant wasnt that good and expensive for what you got.

Plussat: Bed was comfy, breakfast was varied (although much fewer options for people with any special diets or intolerances). Generally clean.

Miinukset: Staff was not particularly friendly, specially the person who did our check-in. Also, not great coordination happening: we asked for late check-out and we were communicated we could have it, only to then be called earlier asking us to leave the room. Lots of noise: the rooms are not well insulated, you can hear everything in the corridors (like the cleaner who decided to turn on the TV in the room she was cleaning at 8am and then leave - I turned it off myself, only for her to turn it on again after 10 min). The windows in the room are not double glazed, and being in front of a busy road, you can hear all the traffic - that made for a really poor sleep, even with ear plugs. Also, the beach facing the hotel is extremely dirty, not making for a good view. Overall, not great value for money.

Plussat: Everything was clean. As advertised. Pool is nice. And across the street from a giant beach.

Miinukset: There was not as many facilities as would have been expected for a 4 star booking.com hotel - more of a 3 star hotel.

Plussat: Localization is good! The rooms are big! E the surveillance!!

Miinukset: Some parts of the building that are old!

Plussat: Comfort, service and facilities

Miinukset: Wifi signal and food

Plussat: Everything was great. Good hotel, excellent breakfast

Miinukset: Maybe to improve the beds

Plussat: The hotel was clean, had WiFi, it included an amazing breakfast and on a great location!

Plussat: The location was excellent. The breakfast was excellent. The staff were very helpful. The internet worked. The room was clean. The air conditioner worked.

Miinukset: The internet would not connect to my iPhone, although it did connect to my laptop. There is no parking.

Plussat: Our room was big and renovated, wonderful view on Fortaleza beach, bed very comfortable, staff friendly and professional

Miinukset: Breakfast room was tiny

Plussat: Food was good, a reasonable choice for breakfast, lunch and dinner. The self-serve was also good as you could eat what you wanted. The room was big with plenty of space. We had a problem with the shower but this was quickly fixed so didn't spoil our stay.

Miinukset: N/A

Plussat: The staff were very helpful and a special thank you to Neide our housekeeper in charge. She was very helpful and kind with us.

Miinukset: The booking website is not clear about a 10% charge on the room everyday. So, at the end of my 7 days stay the reception staff gave me the bill with 10% up the room price. So, next time you need to be more transparent in your policies( booking.com & hotel Brasil tropical) . This incident should not have happened. I agree to pay 10% in a good service, but we as customers need to be advised in advance. Rather than that, it was a good stay.

Plussat: Delicious breakfast!

Miinukset: Everything was perfect.

Plussat: The staff members were very friendly. I had a big room with a balcony and a view! Super!!!

Plussat: Delicious!

Miinukset: Everything was perfect.

Plussat: Location , size of the room

Miinukset: They charge for the in room safe box use. Never seen this before

Plussat: Large room, good internet, decent bed, poor kitchen. Friendly staff and an excellent breakfast

Miinukset: There was no kitchen in the room when we arrived, this was ‘installed’ after talking to the reception. Still, the kitchen was rather poor.....

Plussat: Receptionist very polite. Breakfast very good. Nice hotel.

Miinukset: They force you to pay 10% more for the service ??? While the faxing price does not mention it at all. They just try to attract with lower facing price and then charge you more. Also, would you like to take away 2 apples at the breakfast they do not let you... 2 apples...

Plussat: The staff worked hard to solve the several problems that I pointed out. The staff is very kind.

Miinukset: 1) The bed clothes were dirty. 2) The towels were dirty as well. 3) The door of the balcony was broken. 4) The window of the bathroom was broken as well. 5) The shower was broken and working only on the cold mode. Therefore, they replaced the shower by a new one. 6) The shampoo was one year older than the validity. We just realized after using it.

Plussat: Staff super friendly! We got an upgrade to the Royal suite and didn’t have to pay anything extra. Excellent breakfast and super affordable lunch. The neighbourhood is clean and safe.

Plussat: Breakfast good food. First day coffee little cold. But other days amazing.

Miinukset: Good. Only little confusing for payment. Because make reservations by site Kayak My first time. Good conversation staff explanation everything Done. Finish my average this place between 0-10 Give 9.

Plussat: breakfast, location and staff

Miinukset: The door betwin two rooms, allowing noise from the neighbor apartment

Miinukset: Weak internet that cut in and out of service.

Plussat: Good option. Good price. Good staff.

Miinukset: Nothing.

Plussat: Simple place that serves the purpose of a short and accessible stay. Basic breakfast is included and the room has air conditioning.

Plussat: Staff members were nice... I actually didn’t stay long, it was for two hours, but they were great

Miinukset: That I stayed for a short period of time

Plussat: Good sized confortable room, good breakfast, included all that was needed.

Miinukset: Fixtures and fittings were a bit old and partly broken..but functional. Location was a little quiet at night

Plussat: The hotel has a very good breakfast for the price, with a variety of regional foods.

Miinukset: The room air condition needs to be clean.

Miinukset: Power sockets didn’t work inside the room, only in the bathroom. Water didn’t come out warm or hot enough. AC old, noisy and not clean. Uncomfortable beds. In no way worthy of the reviews or scores listed on booking.com or the app.

Plussat: The hotel was very clean and the breakfast had a lot of variety. Beds were comfy and so was the bathroom. The swimming pool on the rooftop is fun but looked a bit bigger on the pictures and they could improve the rooftop area, more plants or a lounge set for example. ATM there are just a few chairs and one sun-bed.

Miinukset: The airco was leaking during our first night but we told the cleaning lady the next morning ,since we arrived late the night before, and were tired but when we came back later that day it was fixed.

Plussat: all is top

Miinukset: nothing