Frantiskovy Lazne hotellia

Plussat: The Hotel is located centrally, the rooms are very very clean, there are very few other places that can compete with that level of cleanliness. The staff is very friendly, helpful and flexible. The rooms are like advertised, have the right amenities, including a water kettle to make tea or coffee. The restaurant serves good food and it's conveniently located, especially in winter. WiFi also worked great.

Miinukset: Nothing negative to point out.

Plussat: It is a small and cozy Hotel where the treatment and the services are excellent. Everything in general

Plussat: Very friendly welcome. Nothing too much trouble. Restaurant service and food excellent. Good value for money. Would recommend a massage . Breakfast great and all cooked fresh

Miinukset: All good nothing negative to say.

Plussat: The booking was made as a present for my parents and they had a lovely stay, enjoying every minute of their small vacation. Hotel staff and owners were very friendly and helpful, food was excellent and the room comfortable and clean. My parents also quite enjoyed the massage booked at the property.

Plussat: Sauna, swimming pool, breakfast

Miinukset: Waiting for reception staff

Plussat: Nothing to complain, perfect stay.

Plussat: Very nice place with a cute swimming pool and the staff is very pleasant

Plussat: luxury hotel located in a large park

Plussat: The location direct on the park and very near the old city center is fantastic. The large rooms, cleanliness, musical entertainment, friendly staff and nurses are definitely a plus.

Miinukset: The evening meals are not tasty. They are bland and not recommended. They need a real cook. Also they do not cut the vegetables in the salad for bite size (tomatoes, broccoli and others were just too big to fit in your mouth, but they served it in salads. The floor in our room has settled over the years, therefore the floor was uneven. I recommend looking at the room before you check-in. Our heads when sleeping were much lower than our feet.

Plussat: As before- clean room, friendly staff. I’m looking forwards to rent a room again in the future

Plussat: The breakfast was fantastic!

Miinukset: It was not so quiet (traffic) as our room was at the front.

Plussat: Very good Breakfast, many choises.

Miinukset: Alittel difficult to Find parking.

Plussat: clean,breakfast,staff,location

Plussat: Clean, very friendly owner, short walk into the Centre of town, breakfast was good.

Plussat: It was a beautiful setting, comfortable room and quiet. The spa facilities were great, in fact the best I have seen. The food for breakfast and even for dinner was also very good. The location was within walking distance of my train.

Plussat: Location - entrance straight into Aquapark !

Miinukset: Rooms were dusty and dirty !

Plussat: I like everything: friendly personal, including medical personal, location (close beautiful park with statues and healing water springs), clinic center, swimming pool with different swimming areas, very delicious breakfast and dinner, including different cuisine. I had comfort and cleanness room. The hotel is very cozy and cute. There is internal park with miniature fountain and small area for relax or coffee in front of the hotel. There are many flowers. The hotel is stylishly decorated and with taste. It was very pleasantly to stay there.

Miinukset: As for improvement it would be better if there was a sauna in the pool area

Plussat: Swimming pool, location, family tradition - I've been coming to Frantiskovy Lazne for 20 years

Miinukset: Prices of meals, quality of food, reception

Miinukset: staff at aquaforum spa centre were unable to communicate in english, rude, not helpful at all, and shoved my wife to try to make her go away. My wife hurt her hand in the process.

Plussat: Very good hotel .I've enjoyed the hotel's workers' attention and the hotel's facilities ,every day.

Plussat: Our room was very large and so airy. Breakfast was delicious

Miinukset: Would have like staff to communicate in english

Plussat: Room clean

Miinukset: Femal staff on front desk rude and unhelpful.

Plussat: Very clean. Very quiet. Amazing swimming just a pity so dark in the swimming area.

Miinukset: We were far younger than the average clientele. We felt out of place a little. It was not engaging enough.

Plussat: Great location in the park.

Miinukset: The healthy spring water.

Plussat: The location of hotel is nice near to park and city center. Room provided enough space and were quiet. Majority of staff was nice and helpfull.

Miinukset: Definitelly the hotel restaurant and overall food quality. I've tried À la carte menu and that wasn't pleasant experience. Prices were ok, but I'd expect such meal maybe in a school canteen and not in "4 stars hotel". You can simply recognize the lack of care comming from kitchen.

Plussat: Here are few points: + Swimming pool is nice and quiet + Nice & quiet location

Miinukset: Here are few points: - Breakfast were average - Personal most of the time unfriendly/very unfriendly - Personal didnt speak English

Plussat: Sauna not crowded

Miinukset: Breakfast. Going to spa = walking in bathrobe thru Reception. Reception is strange, it looks like the souvenir shop.

Plussat: Modern rooms

Miinukset: Showerhead at the wall was so low, it wasn‘t possible to stand under it?! Breakfast was rich, but with low quality ingredients (especially meats), bad coffee (no proper coffee machine).

Plussat: This is a great area for spa break

Miinukset: As this is a spa and relaxing area the town is vircually shut at 10pm. You will not get even beer after 10pm.

Plussat: Facility was very comfortable and it was great to have the spa rooms right below the bedrooms. Made for a very relaxing day of treatments!

Miinukset: Scheduling of spa treatments was not very user-friendly. You had to work with a nurse and sort of negotiate what was available for not. Plus lots of things were already booked far in advance; be sure to and get things scheduled before you arrive ideally.

Plussat: Beautifully maintained hotel centrally located

Miinukset: Check-out time is at 10AM; breakfast is very simple and consists of mostly processed food; we asked for an ironing board which the hotel does not have

Plussat: The location and checking out. The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

Miinukset: The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

Miinukset: I am very disappointed with this hotel. I made reservations on booking com in euros. When I was paying at end of my vacation hotel charge me in Czech koruna. They multiply my original price by 27CK ( unrealistic currency rate) and I end up paying almost 100€ more than original bill. When I ask them how is this possible , because till now even if I travel to country they have different currency I paid always agreed price they argue that this is policy of hotel. They juist keep saying that this is like always and they can do nothing about it. They told me that this is with all customer which book in euros. So they even committed with smile, that they rub and cheat all foreigner customers. Shame on management of this hotel. Another big problem of this spa hotel is animals ( dogs) which terrorize other customers. They let people with 4 dogs in one room , this dogs bark till 2 o'clock in morning. It was nightmare. Another dog was running in hallway, barking and jumping at people Infront of elevator. And having breakfast with somebody else dog is not my idea of relaxation. If you complain at reception you get one answer they can do nothing about it. Breakfast is nothing special. Coffee machine is not working properly. Juice is not fresh but water with fruit syrup. From the cake you get only ends which are hard and dry. Restaurant staff is very unfriendly. They are always angry if you have any questions. The worst of all is that restaurant staff take breakfast as first. You have to wait till they take what they want and then you can start. They do not feel shame to eet this food Infront of customer and taking more if this wasn't enough. Spa part of the hotel is very good but this you get at almost every hotel in surrounding. So at the end I can say if management can do nothing for comfort of costumer's and they think that rubbing they customer is good way. It was my last time at this hotel. They are better hotels around.

Plussat: The staff was very nice and welcoming, both in the restaurant as well as at the reception. Breakfast for a 3-star hotel was good value for money, they had traditional rolls and all kinds of fillings, sausages, eggs, scrambled eggs, cereals, cake, fruits- simply something for everyone. Our room (we are a family of 3) was huge, high ceilings and very bright with a nice balcony. Also the bathroom- big and clean, loved that room! The swimming pool was just big enough for a little relaxation and the location with parking onsite was just perfect. We'll definitely be back when in town!

Miinukset: Can't think of anything at all.

Miinukset: - hot in the rooms, poor ventilation - poor breakfast

Plussat: Rooms were nice. Most staff were cordial but not overly friendly.

Miinukset: Hotel is not very inviting. Very sterile. Almost feels more than a retirement home than a hotel. Seems to be more package group people than individual staying clients. Had a balcony room but the tiles for the balcony were not grouted in, they were loose. Was not able to get a pedicure or manicure in the two days I was there. It is a spa so should not have an issue but we did. The breakfast food is fine, but the breakfast room was chaotic with tables reserved for tour groups or multi-day customers we as a family staying one night was definitely not the norm.

Plussat: The location of the hotel was good

Miinukset: It definitely is not a 4 star hotel, maybe was in the 80s. Furniture old, walls with mould, bathroom not properly cleaned

Plussat: Location , personnel , the park the animals , the sorroundings...

Miinukset: Very very week internet connection! Why is difficult to put a new router also in the Pyramyd 2?

Plussat: A beautiful quiet setting and a relaxing stay. Room was comfortable and all staff members very friendly. Walking distance to town centre and all springs.

Plussat: The area around the hotel was beautiful!!! The forest with deers! Amazing!

Miinukset: It was extremely hot weather and there was no aircon in the room. I was having the room on 3rd floor.

Plussat: Strictly non smoking hotel. Pleasant available staff. Wellness Bathrobes not charged. Nice Breakfast.

Miinukset: NTD

Plussat: Very good breakfast. Tasty and complex.(unfortunately that doesn’t include coffee) very clean facilities. Interesting shape of the building itself- You actually stay in the pyramid! Nice park nearby.

Miinukset: Well the best days are over. Nice building, maintained, but already a little aged. If you come late like us ( approx 20:30) better eat something on the way or you’ll go to sleep hungry. But it was only a nuance.

Plussat: Good food,little Swimming pool and sauna,15 minutes walk to town centre and Aquaforum,friendly staff,lots of parking places,clean,recommeded for couples of day

Miinukset: all fine,no problem