Franz Josef Glacier hotellit lähellä Westcoast Wildlife Centre

Plussat: Viihtyisä huone, jossa kaikki tarpeellinen pienestä keittiöstä mukavaan sänkyyn. Siisti huoneisto.

Miinukset: Helikopterien melu alkoi aikaisin aamulla. Hinta-laatusuhde huono.

Plussat: Everything! The location was convenient. The room was spacious. The kitchen was fully equipped. Everything looked well-maintained.

Miinukset: Nothing that we didn't like.

Plussat: We'll set out, warm

Plussat: Best rooms we have had over 2.5 weeks of travelling

Miinukset: Nothing at all

Plussat: Comfy double-bedroom unit, well equipped including a spacious spa bath. The view of the snow-capped mountain from the main bed was a bonus, on top of the rainforest window on the other side. Very handy to the hot pools - just over the road - and an easy walk to the centre of town.

Plussat: Very nice motel just off the main street in Franz Josef. The room was very warm and spacious, with a good shower. Kitchen facilities are available if you feel the need to eat in. Get out there and visit your backyard, Kiwi's! It's a stunning part of the country.

Miinukset: The bed was a bit on the soft side. But you can't do much about that.

Plussat: The place was extremely clean and perfect for our stay. The rooms are modern, comfortable and have thoughtful touches. Would highly recommend this place for your visit to Franz Josef.

Miinukset: Nothing!

Plussat: Clean and tidy

Plussat: Very convenient location, short walk to the glacier hotpools and information site. Close to restaurants and shops too. Very comfortable room with lots of nice little touches, such as lots of suggestions for rainy day activities. Very friendly and helpful staff. Good laundry with two large washing machines and driers. Nice ensuite bathroom. Good kitchenette.

Plussat: Lyhyt 1 yön pysähdys, ei niin suuria odotuksia/vaatimuksia. Kaikki tarvittava oli ja toimi.

Plussat: Had all key facilities for a transit 2 night stay or more, located in town centre so handy to all bars and few cafe restaurants?

Miinukset: Easy parking and very spacious

Plussat: Iso huone.

Miinukset: Aamiaispaketti oli onneton eli kannattaa ostaa kaupasta itse syötävät jääkaappiin. Vedenkeitin oli epäsiisti.

Plussat: Highly recommended Punga Grove, the owners and staff are so friendly, was greeted with a smile and they gave us so much information of what we can do around Franz Josef. We really enjoyed our stay. X

Miinukset: Nothing.

Plussat: Lovely staff, clean, modern facilities.

Plussat: One street back from the main road you are close to town, restaurants and the information centre. Our room had a lovely gas fire, wall heater and electric blankets. The room was spacious and included lounge furniture, a great shower, microwave, hot plate, fridge, pots and pans and tea and coffee making facilities. Very nice very friendly, thank you.

Plussat: The quality of the premises was second to none. Quality on a budget! Room size was excellent. Sky sport and movies was a bonus for the price. Toiletries were beautifully fragrant.

Miinukset: The heating system in winter was too slow. Some form of fan heating might have helped to warm things up more quickly. Given the quality of everything else, the toilet seat was unusually plastic and creaked under only a little weight. A minor detail, but easily fixed. Now I'm being fussy, sorry.

Miinukset: Bed a bit hard but then may suit other couples

Plussat: Great supply of local information even before arrival. Quiet and comfortable with everything you need.

Plussat: A fantastic place. Very clean with good facilities. Excellent value for money. Will be our go to place for future visits.

Plussat: Underfloor heating in the bathroom!!! Staff that fell over themselves to look after you, really knowledgable about the area. Outstanding recomendations. Great discounts. Comfortable bed. Comfortable couch! Modern clean facilities... amazing towels... I could go on...

Miinukset: Nothing to do with the motel!!! But the town had treated the water that day and it was a little weird tasting.

Plussat: Considering the size of the entire town the location is very central and very close to all restaurants and bars and other attractions, tours, including the Glacier hike and the hot pools. Lovely bathroom, the room comfortable, good parking, laundry facilities available. Good value for money.

Miinukset: n/a

Plussat: Great location, clean, comfortable. Staff were exceptional

Plussat: Lovely and clean, very excellent staff! Would recommend this place highly

Plussat: Our room was comfortable, a good size and well appointed. The location of the motel was ideal for exploring the Franz Josef glacier

Plussat: Easy to find and central to Franz Josef attractions Friendly service and all the facilities clean and available.

Miinukset: Not a luxury hotel but good basic accommodation

Plussat: Ideally located

Plussat: We were unhappy with our original room, the main reason being how noisy it was with people and vehicles going past the cabin on the loose chip driveway. Also it kind of didn't meet our expectations of what a "treehut" would be like. The receptionist did an excellent job of making us happier by moving us to a new room which was well appointed and much quieter. We unfortunately did not get her name but greatly appreciate the fine job she did.

Miinukset: Our initial room.

Plussat: Everything’s

Miinukset: I love everything

Plussat: The room was super clean and modern. Bed very comfortable. Great value and located right next to the glacier.

Miinukset: Basic double rooms have an entire glass sliding for for a wall- which means you can hear everything outside. This is a spot for backpackers, so people are up late and loud.

Plussat: Friendly staff, great setting, comfy bed

Miinukset: Quite noisy (very little soundproofing and able to hear everyone walking or driving past the room)

Plussat: This is possibly the best place I have every stayed. Set in beautiful grounds the resort caters to motor homes, back packers all the way through to Deluxe tree houses. And it has a public spa pool (swim spa size). The restaurant was also great and the location is convenient.

Miinukset: Leaving!

Plussat: The location is good for seeing the Franz Josef glacier.

Miinukset: The key thing to know about Rainforest Retreat is that it's a sprawling complex-- one part serves backpackers and summer employees, and the other has higher end options. The higher end options--like the tree huts--aren't worth the money. We experienced the following challenges while there: - There was a major water shortage during our stay. This had happened before (google Franz Josef and water shortages and you'll see several hits), and the next town over (Fox Glacier) had running water. -The hotel staff blamed the water shortage on the city government (which was true), but did nothing for the guests during this time. Since they were shipping water in, the water wasn't potable/safe to drink, but we didn't find that out until we walked into reception. We had to buy our own bottled water to have drinking water. - The hotel staff also refused to do anything when our room had no running water-- they similarly blamed this on the city. However, that wasn't entirely true-- the backpackers had running water for their shower, and the maintenance people (who came 10 hours later) told us that a clogged water filter was why our particular hut had no water. The maintenance staff did eventually fix this so that we were able to shower once during our stay. - The walls between the units were paper thin. When our neighbors in the adjoining unit came home, we heard every movement they made, down to their lying down on the bed. - All of the furnishings were worn and had seen better days. In short, this was not worth $200 a night for a room. I would expect the hotel staff to ensure I have safe water to drink, that any maintenance issues are promptly dealt with (and that staff actually listened to their guests' concerns), and that the business tries to provide a good experience for their guests regardless of the external conditions. For somewhere nice, I would suggest you stay somewhere else, probably in the Fox Glacier township.

Plussat: Such a beautiful view

Miinukset: We stayed the weekend before was so Happy with our stay we came back. Our room was a lot tinyer and we had to use the bathroom sink to put water in our jug. And we ended up spending more at the place. Our bed was never made and we stayed 2 nights

Plussat: Free upgrade, beds were comfy, facilities were great, restaurant was awesome, great food and value.

Miinukset: The fridge was very noisy, especially when trying to sleep

Plussat: Fabulous huge hot tub under the stars, plus cute sauna. Excellent bedroom, comfortable bed and heater/blankets meant we were very cosy. Water in the fridge and good bathroom. Friendly helpful staff.

Miinukset: Could hear through walls a little - showers on and people snoring. Shared kitchen had mostly broken hobs, not as well stocked and little dirty, but was functional and plenty of space.

Plussat: Nice location, good views of the mountains. Warm and easy to heat.

Miinukset: Shower took a good while for the warm water to come through. Hot and cold were back to front. Bathroom as a whole was aged and worn.

Plussat: Comfortable accommodation

Miinukset: Parking outside our room not an option in very heavy rain

Plussat: Container style, efficiency, convenience to downtown.

Miinukset: Gravel driveway is difficult with roller bags

Plussat: Nice cottage adjacent to motel. Good location within walking distance to restaurants, helicopter flights and shops. Friendly and very helpful front desk advised us on discounted glacier flights we could get booked through them in advance. Coin-operated washing machine/tumble dryer available for guests.

Miinukset: Mountain View from little terrace could have been better, but trees grow over the time...

Plussat: Location, quiet, cleanliness.

Miinukset: Too many windows. Scarce insulation (heat and noise). Very poor wifi.

Plussat: Good view and location in centre of town.

Miinukset: Closeness to other cabins and tight parking

Plussat: Really quaint cottage with everything we need, lovely view of the mountains, warm and spacious

Miinukset: Nothing

Miinukset: Room cold on arrival

Plussat: Soaking in the hot tub/spa at the end of the day. Watching Kia's outside our window.

Miinukset: Single glazing, awful condensation caused puddle under bathroom window

Miinukset: I was issued only one key for me and my wife. Unfortunately I left it on my bed and locked the door behind. I tried hard for help (it was raining and cold), yet the receptionist had gone home. There was no one in charge in the office at that time (about 9 p.m.). Neither was there any contact phone number (except for the one of the closed office - it kept ringing yet no one answered of course). So there was no way I could get back to my room. I was desperate for more than half an hour before I found one room marked "Private Property" and a former staff came out and managed to help me unlock my door. The next morning when I reported the serious issue to another receptionist, she just smiled and said "Now you've learned a lessson". What a nightmare!

Plussat: Nice communal area and in the evening complimentary veg soup. Friendly staff

Miinukset: Small room

Plussat: Lovely, cozy hostel. The soup in the evening was a lovely touch!

Miinukset: the guy who slept above me snored without stopping for three nights, but this was not the hostel's fault!

Plussat: The location

Miinukset: the heater makes a lot of noise

Plussat: Staff really helpful when I had to leave early to try and get a flight home. Free breakfast and free evening soup

Miinukset: The hot tub needed a good clean apart from that it was spotless

Plussat: Easy to find, easy to walk to dining places. Was nice and clean. Staff were lovely

Miinukset: Beds were not the most comfortable but was such a cheap place to stay, value was great

Plussat: Friendly staff and a big kitchen with a nice lounge. There were some games and puzzles to play as well. There is a possibility to wash your clothes at the hostel. The dryer did not work properly, but the lady working there was so friendly to dry our clothes in a different machine. The free popcorn was a nice touch (:

Plussat: Location was perfect, room was warm and comfortable

Plussat: Welcoming staff, very friendly! The location was great for Franz Josef and fox glacier only a 30 min drive away!

Plussat: The friendliness of the staff especially after covid shutdown

Plussat: Warm, comfortable and hospitable with spacious room; open fire in the bar/ dining area; well- priced menu with good food also available to outsiders as take-away. Trading in difficult times we were really pleased to find them open in mid winter and loved our two night stay. Standout staff.

Plussat: The breakfast was delicious. and the morning view was amazing.

Miinukset: N/A

Plussat: Large bed very comfortable with a excellent scenic view from room

Miinukset: Shower Water temperature fluctuations

Plussat: the view of glacier from bedroom window

Miinukset: No spa facilities,restaurant on site not open, reception on site not open, no internet on site - could be due to time of year of stay.

Plussat: Hotel situated in a great location near to the glacier with lots of good restaurants within metres. Hotel room very well equipped and very warm which was welcoming as it was freezing when we arrived. Hotel staff were so friendly and helpful too. Definitely stay there again when visiting the area.

Plussat: Probably biggest hotel in frank josef. Right in the centre of town. Comfertable rooms. Good view of Glacier from some rooms.

Plussat: Staff friendly, helpful and courteous. Location close to the glacier was excellent for views of beautiful scenery both at sunset and sunrise.

Plussat: IMHO, hotel is a very overpriced - i paid 170NZD for the room, while in Queenstown i paid just 250NZD for two bedroom/bathroom apartments at Oak Shores with lakeview! Here for company of three i had to book two rooms so i end up paying 340NZD. I would say that this hotel needs serious bathroom upgrade - everything is very old and outdated.

Miinukset: Overpriced and rooms need upgrade

Plussat: Staff were helpfull in agreeing that price quoted on line was unrealistic relative to the facilities in the hotel.

Miinukset: Hotel facilities and appearance are dated and badly need refurbishment.

Plussat: localization

Miinukset: Bathroom. Bad shower, the bathroom was flooded.

Plussat: Great location and mountain views.

Miinukset: Bathroom was a bit small and could do with upgrading.

Plussat: The owners and people who work there were very welcoming and helpful. They went out of their way to help

Miinukset: Nothing - was all good

Plussat: There is a big language problem, staff don’t understand simple English.

Miinukset: No bedside lights

Plussat: We do not have breakfast

Miinukset: You could arrange the bed better so guest can watch tv. There was no soap, shampoo, conditioner and bath mat. We were in the room for handicapped and it should be safe.

Plussat: Brilliant place to stay!! Very clean and not far from town.

Plussat: Size of unit fine.

Miinukset: Electric blankets would have been wonderful to help warm us. Electric heaters only, no bathroom heaters. No milk provided in fridge.