Hotel Quinta da Penha de França

Olemme asuneet tässä hotellissa yli 10 kertaa 15 vuoden aikana, HARMI että TUI "kaappasi" Finnamatkat ja TUI sitten siirsi herinäkuussa varatun ja varausmaksun jälkeen lentomme päivää 2 päivän 'varoituksella' ! Toinen HARMITTAVA asia oli että Booking com. sivulla oli joko väärin suomennettu tai mistä sitten johtuikin ? että emme tienneet että MAR -puiolen uima-allas on kokonaan pois käytöstä, Booking com sivun mukaan joulunaikana se on käytössä ja silloin kun ei ole saa 10% alennuksen. Emme saaneet, mutta tutussa hotellissa emme motkota koska vika EI ollut heidän ja tietysti pääsimme siltaa pitkin toiseen altaaseen. Pool Staff palveli 150 prosenttisesti kuten koko henkilökunta ! Vika EI ole koskaan hotellin väessä vaan kaikissa 'pakollisissa' välikäsissä ! Meillä on siellä kymmenien ihmisten ystäviksi muodostunut porukka, useimmat käyneet 20 tai 30 kertaa. Missähän muualla vastaavaa ?

Sen kerroin edellisessä vastauksessani. Altaan remontti valmistuu tammikuussa, se puuttuu edellisestä !

Comfortable, quiet, excellent breakfasts and central location. Staff were really amazing!

Nothing! It was all great!

Excellent location, quiet and relaxing. Private balcony with a view on the pool, flower garden and the Atlantic. The front desk attendants were very helpful and eager to please. The breakfast was copious, varied and the service was outstanding. The pool was a refreshing coda to a day of sightseeing and shopping. It took about 15 to 20 minutes to walk to the the center of Funchal. The walk was a pretty one, down a wide avenue past the casino and a gorgeous garden with a multitude of flowers, plants, a large pond with majestic swans gliding on the surface. The park overlooked the vast blue ocean, it was a wonderful way to kick-off the day.

We arrived on a late flight from Porto. We checked in around 1 AM. The night clerk was not the friendliest person we met in Portugal. He ushered us to our room number 21. The room was the size of cell meant for two inmates. One of the windows opened up on a drab street. However, the next morning, I went to the front desk and asked a very helpful and affable lady to move us. She saved our vacation by moving us to room 31 and the rest is history. This bump in the road should not impact our whole experience. We did enjoy the rest of our stay.

The location is very good. 15 mins walk to old town, 25 mins all the way to cable car. Plus you have the elevator to\from the sea level. The gardens are wonderful. The hotel restaurant is good and affordable. You also have access to the Mar hotel, with a large sea-level pool. The entrance street is nice, with restaurants and an easy walk through a park to old town.

There is still construction noise from the adjacent hotel. Overall it’s not so bad, but I think for the Mar hotel and pool area it is bad. It’s not the hotel’s fault, other than this noise issue I give it 10/10