Pestana Carlton Madeira Ocean Resort Hotel

Aamupala hyvä. Uima allas tilat siistit ja tarpeeksi isot

Kylpyhuone haisi viemärille tuuletuksen ollessa päivällä päällä. Henkilökunta respassa saisi olla huomioivampaa, kaikilla oli liian kiire ja hymy oli kortilla. Vähän kulahtaneet paikat julkisissa tiloissa eli näkyvissä että 1072 rakennettu hotelli.

The facilities, namely the pool and the direct access to the sea.

The service in general. With rare exceptions the staff was reactive and not very nice. More than once we had to grab the menu in the pool restaurant. The food. Was simply bareable. No wow factor at all. The meat in the "prego" was hard and some of the 'lapas" should never be served in any restaurant and even less so in a 5 star hotel. The parking was paid and it took forever every time we wanted to leave the hotel. Last but not the least one dress was lost by the hotel.