Era Beach

Location is fantastic, with the pool and loungers facing the ocean. The hotel is a good distance from Unawatuna and Galle, located on a long beach, which is great for long walks. The staff were friendly and breakfast was great. The bed was also comfortable.

There was a lack of service, despite the staff being friendly. No one sits at reception, so whenever you need something you have to go and knock on the office door. When we arrived we had to go and find somone as the lobby and reception were empty. Note that ‘lobby view’ literally means the room is in the lobby with no outer window. We were woken at 6am by staff talking loudly in the lobby. When we asked for a more private room we were told it would cost over $300 per night to move! Despite the hotel appearing to be nearly empty for our whole stay.

The service was great and very personal but we were the only people staying these so it’s not surprising

The management changed from Jetwing (a hotel company) to a private individual a few months ago. This is the second time I’ve stayed there and there has been a significant drop in quality and a significant increase in price since then