Hotel Suisse Genova

The decor in the reception is very nice and the hotel is in a good location.

The receptionist happened to speak English poorly and it was difficult to understand our room charges. The bathroom was also very tiny, it was difficult to move in the shower or get in and out without stepping in the bidet. The shower guard is poor so watch for large pooling of water when moving around afterward.

great location not far from the station

I was asked to pay a city tax at the reception after I had already paid the full payment I don't know why, they wanted to keep my passport to hand over the keys and I could not get out of the hotel until some one was available at the reception to get my passport back in the following morning which was not good. I did not feel the staff was very welcoming and helpful. Also the bathroom was tiny there was almost no gap between the sink and the commode. Walls wasn't too good as it was a bit noisy and could hear all the noises from out specially the bells from the near by church very early in the morning.