Ghent River Hotel

Clean, good breakfast, good location.

Room was too hot, heating controls didn't work, left window open but it had little impact

All was actually really good, until the cleaning lady loudly burst into our room in the morning (we were still asleep), without even knocking on the door. There wasn't a 'Do Not Disturb' sign anywhere in the room. Even though the people at the reception desk were very apologetic about this, I thought this was unacceptable and it painfully ended what could have been a nice Valentine's day weekend.

Location

I cannot recommend this hotel. Firstly, upon arriving at the hotel, I was ignored by the reception person. I waited at the front desk for nearly 5 minutes before I was acknowledged. The clerk was alone and on a phone call. He did not even look up from his position to acknowledge that I even existed. When he finally hung up, he was curt and cold to us as if I was bothering him. Granted, everyone has a bad day however he was representing the face of the hotel and it was bad. You don’t remember the hotel by its looks, You remember the hotel by its staff. Shame on you! Secondly, the rooms are not clean, Thirdly, the breakfast, although plentiful was at best mediocre. And lastly, the hotel has the cheapest rubber foam pillows. My neck ached. DON’T STAY HERE