balcony had a beautiful view. they gave us an upgraded room with a view at no extra charge.
bathroom door was damaged at bottom
It's a great location close to beach, shopping and transport.
It was a little noisy early in the morning but I accept that this is difficult for hotel staff to control.
The stunning view across the water, the ability to open a window/door to get fresh air, the selection of 'stuff' in the room (including cutlery, crockery, dishwasher, microwave), the stunning pool, restaurants, super friendly organised staff and the location close to shops, food, transport etc.
Only a very minor point, but the drinking glasses were visibly soiled... lipstick and wash residue, so we had to wash them before we used them. Also the windows had some dirty streak marks. This did not however effect our impression/enjoyment of the venue.
close to the beach and public transport.
sliding door to the balcony locked and we couldnt get back in
The location and view of the water from our room.
Having to pay an extra $16 to park overnight in a shared public car park; having to pay an extra $37 for a fold up bed for our 5 year old daughter; finding rubbish (cigarette butts and empty alcohol cans) from the previous customer on our private balcony; No breakfast included in the price (for around $300 dollars for the night, breakfast should have been included) ;(
The access to the beach, shops & restaurants
They did not have our booking
The location was excellent with the amenities in the room and in the hotel very good.
The windows were so dirty we couldn't see out of them.
We enjoyed our stay although we would have preferred a room on a lower floor. We used the excellent pool facilities and we ate in the various resaurants almost each day as they were good value and excellent food.
Convenient to Glenelg and airport, clean with good facilities.
Additional payment of $15.00 for parking under hotel. Not enough staff (1) on check in desk. Had to wait 15 minutes before additional staff arrived to assist. By this time there were about 6 people waiting
The view was nice, out onto the ocean.
The customer service was not very good, not very friendly or willing to go out of their way to make your stay more comfortable.
Oaks Glenelg Plaza Pier Suites sijaitsee keskustassa, ja Glenelg Beach (ranta) sijaitsee muutaman askeleen päässä ja Glenelg Jetty sijaitsee 5 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
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