Grand Baie hotellia

Plussat: The view from our room was fantastic and the view across Grand Baie from the beach was superb. The staff in the restaurant were brilliant, really friendly, great service and worked very hard to meet our expectations.

Miinukset: We had one of the larger rooms but, even so, it was quite poorly designed inside which meant it was quite cramped in the living room area, and there was very little space to hang clothes. The reception staff were always very friendly and appeared helpful, but this disguised their lack of efficiency. They were unable to fix the TV in the room which only showed 4 of the 15 or so channels available; and on the lat two days we were there showed nothing at all. They also were unable to suggest any horse riding we asked for at another location, so we arranged it separately. We also had a problem with the jacuzzi on our balcony which they took three days to fix. Not impressed at all for a hotel of this supposed quality!

Plussat: We booked a three night stay at 20degrees sud and we were most impressed. The staff could not have been more pleasant and helpful (we were doing a little business in Mauritius and needed access to printing etc- very helpful). The food was of a high standard and our room was perfect- large, well furnished in a characterful style, with a direct view of the sea. One afternoon we borrowed the hotel bikes and went for a pleasant cycle around the coastal road. Also , this is not a money grabbing hotel. We had some friends over one morning and I ordered coffee etc for them and told the waiter to put it on the bill , but they gave it complimentary. They also let us have the room late on the day check out , at no extra cost. I will definitely use this hotel for my next stay in Mauritius.

Plussat: Friendly staff is great!!(though it doesn't equate always to efficient staff....

Miinukset: Better service with breakfast and dinner...its frustrating trying to get a spoon...some knife and fork...over and over again(saw that with another couple too..')Asking for coffee..to get it after 5 minutes without milk and then get it yourself because the waitress didn't pitch up...

Plussat: Nice view goodBreakfast

Miinukset: Not to big nice n clean

Plussat: Exceptional boutique tailored care; kind friendly unobtrusive excellent food

Miinukset: Transportation to/from the hotel. Could do with a shuttle service from hotel to local sites; would pay for this as taxis are relatively expensive.

Plussat: loved the dining room and the private beach

Miinukset: room was a bit small

Plussat: I really liked the atmosphere - the smaller size yet with all the options you could want. Nice little beach with cocktails and snacks. The swimming pool is also excellent.

Miinukset: The weather was not that great which meant several of the organised excursions could not be done. I really wanted to go snorkelling but the trips were cancelled.

Plussat: Very friendly staff :-) Great experience. Highly recommend this place! and all this hotel group!

Plussat: personnel was friendly and service was good

Plussat: I absolutely loved everything about the Hotel. Everything from the check in to the check out was seamless. The staff has to be the best thing about the hotel. The manager Manav goes over and beyond to make sure the guests are taken care of and peoples needs are met. I have been to over 40 countries and stayed in all kinds of destinations but Seapoint although small exceeded every expectation. Everybody from the F&B Manager to the Housekeeping Manager and the Front desk manager will go over and beyond to make it a comfortable stay.

Miinukset: The one thing I would add is more options at the Breakfast when staying for a long time the options can get redundant. Although the dinner had limited options, the menu changes everyday and I had some of the best food I have ever had

Plussat: Still, we would always return due to the simply wonderful staff at this hotel. Headed by the accomplished and caring General Manager Monsieur Vishnu, everybody has pampered us like crazy. From their excellent driver, barkeeper, spotless room service to our special friend Ismael, who always knew beforehand what we might like - we are very pleased to have met this wonderful staff!

Miinukset: There were only two main things we disliked: the private beach was stony and had a lot of seaweeds - not comparable to other beach sites in Mauritius. Also the sun chairs were extremely uncomfortable.

Plussat: Very comfortable, beach style rooms. Very friendly, attentive and welcoming staff - nothing is too much and all go above and beyond to keep you comfortable. Great food and cocktails especially the homemade rum, amazing massage in the spa.

Plussat: Towel magic!!! And cocktail..and pool... everything was perfect.

Miinukset: Hm. Not cheap. But it worths!!!

Plussat: Lovely hotel. Kind, friendly and extraordinarily helpful staff. Excellent service. Delicious food. Nicely decorated, well-equipped and clean room. Beautiful garden. Cosy and friendly atmosphere.

Miinukset: There was nothing we did not like.

Plussat: A nice quiet hotel in a good location. Excellent staff and cuisine. Regular live music over dinner with excellent musicians.

Miinukset: Parts of the structure of the hotel need repairing/upgrading. The booking administration of the hotel is handled centrally by the holding company - Sea Resorts Hotels. Communication was very poor and their maladministration led to additional costs.

Plussat: Swimming pool. Very friendly cook who was making the pancakes. It is very helpful that even after check out they provide a bathroom where u can take a shower.

Miinukset: The Beach was kind of small and from its location it was impossible to watch the sunset. The breakfast was every day the same. I do not know why they ask at the beginning of the stay for any allergies if later they don’t care about it at all. For people with food allergies it can be very frustrating because there is hardly anything to eat.

Plussat: The level of service was well above what I expected. A real 5 star effort by all the management and staff

Miinukset: Car parking was outside of hotel (public road)

Plussat: pros: -good breakfast. -lovely staff, honestly the best thing in this hotel is the staff they are very welcoming and always smiling, i thank them and the manger for there hospitality. -nice view, most of the room are ocean view. -clean rooms, comfortable beds.

Miinukset: cons: -on the first night i was placed in a wrong room with no direct view to the ocean, noisy, and no balcony or patio. -false information in facilities of the room the manger told me it was booking.com mistake. -the beach was not clean, and the weather was most of the time cloudy, i couldn't do any water activity because it was always windy.

Plussat: Beds were heaven..pillows amazing. Great food. Cosy. Peaceful. Views Everythg

Miinukset: Some very small things for 1 person to have as snacks.. snacks were more for sharing.

Plussat: This accommodation is exactly what it says it is : not more not less, so no disappointment and rather a bit above expectations, thanks to very helpful staff. In view to cost per night, it deserves mostly full points, on my opinion.

Miinukset: Nothing negative to report.

Plussat: Very cosy and comfy boutique style hotel in peaceful and quiet place. The balcony was great for warm evenings to relax and watch the big fruit bats flying around. Also many birds living in the trees around the hotel, we saw more here than in national parks

Miinukset: No clothes lines to dry the wet swimsuit/clothes.

Plussat: We had an incredible stay in Mauritius and Blue de Toi made it special. If you are looking for somewhere with personality, good restaurants nearby and friendly staff it is perfect. We felt like it was home. Everything was clean and well kept. Breakfast was plentiful. The pool is lovely. We adventured around the whole island for 11 days with Bleu de Toi as our base. We hired a scooter and car via the guesthouse which was easy and delivered/picked up from the guesthouse.

Miinukset: Pereybere, the closest beach is very busy at weekends. But the bus stop (cheap and easy travel) to other nearby beaches and taxi rank are very close!

Plussat: Very kind polite and helpful staff. The atmosphere in the room and at the terace relaxed. We enjoyed breakfast on the terace. Even the 2 managers did everything to make us feel happy.... Just wonderful..... with open minded guests

Miinukset: It was all much better than standard..

Plussat: natural juices waiter very helpful.

Miinukset: bathroom a bit too small

Plussat: Everything was great were. We liked the most the garden. It's very special. Also, thanks to the staff, we visited the most beautiful beach, Balaclava. We truly recommend.

Plussat: Great location, and beautiful property for a B&B . Nice staff and breakfast was also nice though u need the extra Rs 100 to take the English breakfast.

Miinukset: Cons Mattress were a bit hard and it had a few lizards which my wife was uncomfortable with but to be expected in a tropical b&b.

Plussat: It's a very nice boutique hotel!!!! Nice room, lounge and garden decoration. Very nice and comfortable seating on the terrace and in the garden. Nice swimming pool! Very nice atmosphere. Friendly staff.

Miinukset: The beakfast is, unfortunately, not very diversified! Every day the same…. It is really a shame that, while the price for the stay is not that cheap, a simple egg or an egg preparation costs extra!!! It's a pity that there is a big building being constructed right next to this hotel (extending on two sides of the hotel)!

Plussat: Comfortable spacious apartment but run as a hotel with daily cleaning Staff were very flexible with our check in and check out Simple but clean pool Beautiful Birds and lizards to see around trees 2 Italian restaurants located nearby Supermarket next door Staff organised taxi shuttle to airport

Miinukset: Apartment kitchen has just enough utensils but a few more cups required Location 15 min walk to Grand Baie town so not ideal to walk at night near the main road

Plussat: Proximity to everything, and all round great facilities.

Plussat: Location was very quiet , almost at the exit of Grand Baie , with a supermarket very close . Our kid was very happy with pool . Daily cleaning in the room .

Miinukset: The couch was not very comfortable .

Plussat: Staff were friendly. Place is beautiful and clean. The shop on the corner is in a fantastic location and has just about everything.

Miinukset: No fault of Grand Bay Suites. Some places you need a car to get to. Travelling with toddler makes it difficult to move around without a car.

Plussat: The staff was nice, close to a supermarket, good swimming pool, quiet.

Miinukset: The apartment didn't look like in the pictures. Dated and broken facilities. Everything so messy and sticky. Far from the beach and not much to do around. Not a good place without a car. Not a good value for money. Wouldn't recommend...

Plussat: Nice and spacious. Friendly staff.

Miinukset: Wasn't very clean. Shower was very wet water didnt drain. No complimentary coffee or sugar. The one staff member that did the night staff asked us for our coca cola.

Plussat: Large apartment but small pool and small gardens surrounding apartments and pool. Friendly staff. What was seen in photos is what you got. Supermarket next door. Bus stop right outside going to most places in north west of island

Miinukset: Larger pool and gardens. Very busy main road. Very small beach although only about 5mins walk

Plussat: Very friendly and helpful staff, great Indian restaurant close by, beaches on walking distance, supermarket right next door, property and rooms are very clean and comfortable

Miinukset: Wifi connection is not very good

Plussat: The location is great, as you can walk to many restaurants, bars. The residence is well maintained, and appartments are being cleaned every morning. The staff is very friendly and helpful!

Miinukset: Hi we have checked into Veranda Grand Baie on the 22nd December. We had paid the full amount due through my card before getting to the resort. Upon check in, we were asked to pay a further 22400 Mauritian rupee which we paid in cash. This payment was said to be for the gala event on Christmas and New Year’s Eve. We were informed on Christmas Day that this amount was in fact an additional charge to the room rate only on those two specific dates. This amount was in no way for the gala event or meals at the Christmas dinner or New Year’s Eve dinner. As per the charge on booking.com and the payment we had made in full prior to arrival, we were unaware of an additional charge to the room rate and understood the amount that we had paid to include the total cost of accommodation. Yes. We do understand that the gala events on Christmas and New Years may incur additional costs but that would be for the event itself and meals etc.that accompany the event, NOT the room rate. We have raised our concerns with the hotel management that do not seem to understand our query and are very unwilling to assist. I feel that the the advertised rate that is on bookings. Com is then incorrect and misleading.

Plussat: The water aerobics

Miinukset: It’s old and tired. Also paying for water was a pain

Plussat: The location, pool, beach and garden

Miinukset: We never received the said welcome drinks upon arrival Check in took 35mins Difficult to book an appointment at the spa and bad coordination between the staffs and information provided to guests My card was charged for extra guests and awaiting a refund after the investigation showed no surcharge was to be made Overall disappointing and not value for money

Plussat: The staff all were very helpful and aiming to please the guest and make him comfortable

Miinukset: The food needs more variety and better quality

Plussat: Proximity to everything.

Miinukset: Nothing

Plussat: Kiva ja todella siisti huone. Uima-allasalue ja auringonottotilat olivat mukavia

Miinukset: Ranta (uima-alue) oli pieni ja kapea. Ravintolassa lenteli lintuja, tuoleissa linnunkakkaa

Plussat: Staff were friendly. Facilities good.

Plussat: Great location. Good swimming area and beach. Nice dive center on the property. Staff were friendly.

Miinukset: The rooms are dated, especially the bathrooms. Possibly needs to be modernized. Reception was locked and closed upon check out which was inconvenient. Parking was limited and this was due to them allowing more than the allowed cars per room.

Plussat: Good location and nice beach Staff kind

Miinukset: I booked for a sea view Deluxe room but it was a room with restaurant view and coconut trees views

Plussat: The sea is blue and the sky with a clouds. It’s the big bonus. The stuff is friendly.

Miinukset: The beautiful beach near the hotel is full of garbage , the shower in room 119 was Broken, the leaves on a grass nobody clean and all the territory looked like there is no owner around. The breakfast is poor and no fresh vegetables.

Plussat: Kokonaisuus oli hyvä .

Miinukset: Ei ollut mitään mistä en pitänyt .

Plussat: Location

Miinukset: Needs to improve Geckos control

Plussat: The garden

Miinukset: Many reasons. The clientele were horribly snobbish. The breakfast was horrendous. The beach was a distance away and for older people hazardous to get to. The cleaning of rooms was far too late and slow. One of the maids was superb. We booked a particular room but for the first night we were given a totally different room to what we paid for. I was told this would be resolved the next day early, but I wasted a whole day waiting to be told of the change. I actually had to ask when we would be shifted to our correct booking. We were not even given any compensation for this mix up. Very very poor.

Plussat: the room was clean bathroom also very clean. no water spilling. no dust in wardrobe.breakfast very good.garden very neat

Miinukset: Food must be covered because birds were flying over the food.

Plussat: The staff is very friendly and the rooms are big and clean.

Miinukset: They should have more beds by the beach and also a bell at the reception as sometimes in the morning we had to wait a while.

Plussat: The location with undisturbed sea view and beach access were fantastic. The small team of staff were friendly and attentive to our needs. The property does not have bar facilities, but this was to our advantage, as we could buy drinks and snacks at the nearby supermarket and relax on the sun beds anytime, day or evening. The room had a good fridge, and a great shower, and on site parking. The gardens are well kept and are home to some beautiful birds. We enjoyed our breakfast on our terrace each morning. We had a great holiday, our first in Mauritius, and the laid back atmosphere here was just what we needed.

Miinukset: We found the bed quite hard, but I guess that is a personal choice. There could also have been some parasols for shade, though the trees do offer shade at times. Some more comfortable chairs on the terrace would have been good, though the more expensive rooms did have better seating.

Plussat: Breakfast was excellent with a good choice. Good location on the beach.

Miinukset: The koi fish swimming in their own feces in standing water a few inches deep. Maintenance being done to units while there are guests on the premises. The dumping of rubbish on the adjacent property. Loud music from the restaurant next door.

Plussat: Great location, lovely pool and direct access onto the beech. Staff were very friendly and helpful. Also able to access free snorkeling trip and water sports from their sister hotel in grand Baie. Good breakfast included. Good size room. Had a lovely stay here. Nice small hotel and good if you don't want one of the large resorts.

Miinukset: Rooms were a little tired and could do with a freshen up. Also, some air freshener or reed diffuser would also help in the rooms.

Plussat: Location, cleanliness & staff was very polite. Excellent place to be in Pereybere.

Miinukset: Everything was perfect, nothing to dislike about property.

Plussat: Breakfast is great. And position too!!!

Miinukset: The number of beach beds (chaise long) was definitely too low for the number of guests

Plussat: Location is fantastic

Miinukset: Check in took more than 40 mins. I reserved the villa at £138 and was charged £144 on check out. Am not quite sure how the price had changed. I thought i booked the room at that price and that price should have been honoured. I agree the exchange rate changes daily but I still don’t get it how I paid more than £138

Plussat: Great welcome at reception, assistance with shuttle service, great body massages at spa, great location

Miinukset: Staff at restaurant not very nice chef in the morning was shouting to staff in front of us while ordering omelete. Ordered breakfast packs because we're leaving early chef at restaurant not helpful only provided for 2 people instead of 4 and he couldn't be bothered. Our bedding had yellow stains on our last night which was disturbing, the place needs a bit of tlc like paint.

Plussat: The food was just excellent. Staff very sympathetic.

Miinukset: The bathroom and toilet need to be more clean.

Plussat: 1. Rooms were Clean. 2. Staffs are ok. 3. Attached Beach with free activities.

Miinukset: Price is little high as per the facilities provided. Service is poor. 1. There is no telephone inside room so for everything I needed I had to go 2floors down to the reception to ask for every small small things. 2. Complementary Water was not provided by the hotel, I had to buy everyday. 3. Mosquitos inside the room.

Plussat: Location

Miinukset: Old fashioned

Miinukset: WiFi was sooooooooooo bad inside the rooms. Towels had to be taken to laundry to bring back. Flies were everywhere especially while eating. Swimming pool sooooo small. Beach is private soooo narrow.transportation is sooooo expensive to airport.

Plussat: Breakfast was average, Happy with location to the beach and the Grand Baie center.

Miinukset: The bedrooms were to small no room for cases, but happy enough as we only really slept there.