Greenville hotellia

Plussat: Near by restaurants no more than 15 minutes

Miinukset: The bathroom had a minor smell to it. Like the shower curtain hadn't been washed.

Miinukset: Breaa as fast is sub-par.

Plussat: The room was just as it was advertised. Spacious, clean and comfortable.

Miinukset: the staff was polite and helpful, the location was great

Plussat: Very convenient location with restaurants and food stores and shopping very close.Interstate very close also. Safe quiet neighborhood. Our first room had a musty odor. We asked the front desk to switch rooms and they were happy to comply.No other issues.

Miinukset: Didnt feel 3 star to me. Closer to 2 star hotel.

Plussat: Location was key. The room was clean and updated

Miinukset: It was advertised to have WIFI service. The only place you can get WIFI is in the café. The noise level was louder than expected. In the morning we could hear the staff getting ready for the breakfast. WE were a couple of doors down.

Miinukset: Went to the room I originally booked and the meds weren't made, along with the room being messy

Plussat: The customer service was excellent.

Miinukset: I didn’t like that every time I left, I had to get rekeyed each time. Even if my key was no where near my phone.

Plussat: the hotel front desk staff that day was very helpful

Plussat: The fitness center and guy that worked overnight was ok

Miinukset: Some of the employees didn't speak English and some of the employees where rude. Giving different information from different people when asked about the bar or food being served. Cops bothering us in the parking lot. Would never stay there again

Plussat: Room door wasn’t closed when we checked in. The dresser hadn’t been wiped off. There was a cigarette butt in bathroom floor. Upstairs bed made a lot of noise. Yelling in the ball

Plussat: Location to airport, banks, restaurants.

Miinukset: Staff was not the most hospitable. A couple of rooms had cleanliness issues.

Plussat: Wonderful staff, efficient check in, airport shuttle was prompt,, zero problems

Miinukset: No

Plussat: It was very clean. The gentleman who checked us in was very nice and informative.

Plussat: Nice staff

Miinukset: We had asked for and confirmed an early check-in. The room was still occupied upon our arrival at about 1:30. It was not ready by 2pm. It was ready shortly after. We had to check out early due to illness and Coronavirus onset. We got a partial refund, but not full.

Plussat: Breakfast ans customer service was awesome !

Plussat: Bed was super comfy !

Miinukset: View

Plussat: Location

Miinukset: How people wonder the parking lot as looking to break in your car then once recognized jumping the fence

Plussat: Good location Nice place

Miinukset: Room carpet and furniture were stained and needed cleaning

Plussat: Staff and Room was excellent,

Miinukset: the smell was not what I remembered and was kind of old hotel smell.

Miinukset: I didn’t know it was a pet friendly hotel, and I was not sure if I was in a room that was previously occupied by pets.

Plussat: The location is very good. Rooms were nice size and comfortable.

Miinukset: Problems with our key. Room was not cleaned one day and no fresh towels. The next day room was cleaned but toilet paper roll that was empty was not replaced. Hallway needed to be vacuumed and elevator moped. Only one elevator was working.

Plussat: location, quality of room

Miinukset: Breakfast was not included. Available, but @ $15.

Plussat: It was clean and new with accommodating staff.

Miinukset: Room layout was awkward. Sofa uncomfortable. Restaurant and bar were meager.

Plussat: Very clean, comfortable, convenient room. Front Desk staff was wonderful.

Plussat: I do have to say that the night clerk was very helpful and courteous!

Miinukset: I am so glad to have this opportunity to comment about this property! First and foremost, the room was not clean: the bedspread was dirty as if someone had placed a travel-stained suitcase on it ...breakfast offering was pitiful. There were only breads and a toaster...there was some cereal on offer, but only one kind! Other than margarine, there was nothing else for the bread - no jelly!

Plussat: We had interaction with 2 different employees and they were nice and friendly

Miinukset: We reserved a room with 2 queen beds and we got 2 double beds we arrived late and didn’t notice until it was late and we were exhausted from a volleyball tournament. Nobody slept because of the beds and noise Lots of shady activity and people living in the hotel. There were roaches in our room and the toilet was stopped up and wouldn’t flush after we got to our room that night. It was awful.

Plussat: Staff was very helpful.

Miinukset: Nothing was a great hotel.

Miinukset: They kept a paper copy of my credit card number.

Plussat: The staff was very friendly.

Miinukset: The room appeared as though it hadn’t been touched/cleaned in a while.

Plussat: Location near 385

Miinukset: Didn't get housekeeping services in 3 days.

Plussat: The location

Miinukset: Connection by hotel

Plussat: The location

Plussat: Location

Miinukset: Brocken shower

Plussat: desk clerks were friendly and helpful. parking location was great for proximity to rooms.

Miinukset: the breakfast was pitiful. they should not bother having it. no toaster, no cream cheese, out of cereal, orange juice, creamer, and sugar. bagel was hard as a rock untoasted. no smoke detector in room. Linen stains. cable cut out frequently.

Plussat: Best one yet

Miinukset: No

Plussat: I liked the workers.

Miinukset: The smoke on the 3rd floor.

Miinukset: The abundance of loud unsupervised lol

Plussat: Breakfast and Dinner

Miinukset: Vending machine on 6 floor took money and did not provide water

Plussat: Cleanliness

Miinukset: Sheet thread count was disappointing.

Plussat: I liked the Hot Breakfast...our room was very nice and clean...we did have to requested extra blankets...simply because I am cold natured...Overall everything was very NICE!!! We will be staying again...

Plussat: They provided a drink card for the social evening.

Miinukset: The bathroom wall was dirty and had some stains of blood.

Plussat: Being a popcorn lover, I smelled it the moment I walked into the hotel! What a great snack to bring back to the room! Thank you! Surprised with the 5:30 dinner that was available. What a great thing to have at your hotel! Instead of having to go back out for something to eat after we checked in, we were able to stay put after a long drive and enjoy a bite to eat at the hotel. Thank you! Staff were awesome!

Miinukset: Saturday lay back - My only issue was on Saturday it was chaotic. There were so many people trying to enjoy the food bar, however, children, ALOT of children, coming in from the pool were not being the best behaved, coming to the food bar not clothed (no shoes, wet bathing suits, etc.) I understand they were guests as well, but they were out of control and perhaps there should be a rule about children under a certain age getting food on their own (especially with what is going on right now). With so many people on Saturday the staff were not able to keep up with demand and food items ran out and remained out. Don't get me wrong - they were working - they just needed more help. With them trying to keep ahead of the food demand, the dining room suffered and was very unclean simply because they couldn't get to it. We did enjoy the hotel and all of the amenities.

Plussat: Everything was clean and the staff was extremely attentive. This was the best value I have had while traveling. The room was comfortable and well equipped.

Miinukset: Just being picky. Didn't care for the shower head. Not enough water pressure.

Miinukset: Bed pillows too soft. This hotel did not supply lotion in the bathroom.

Plussat: Very clean,very friendly staff made you feel very welcome.

Plussat: Clean room and comfortable bed. Breakfast was good and evening reception surpassed my expectations. Staff was very friendly.

Miinukset: Barking dog in the evening was a bit annoying.

Plussat: The hotel evening reception was unexpected and Wonderful! A light meal with drinks! WOW! I will CERTAINLY look for this chain of hotels every where I travel. Could not have been more pleased with everything.

Miinukset: Not a thing.

Plussat: Two meals per day and free drinks

Miinukset: No

Plussat: The staff was EXCEPTIONALLY nice and friendly. FANTASTIC location!

Miinukset: Certain appointment about the room were not clean. It was the finer details that shows the lack of cleanliness. Additionally, the heating/air conditioning unit was very noisy.

Plussat: Convenience— close to everything Beautiful

Miinukset: No

Plussat: Ease of parking

Miinukset: Nothing

Plussat: Location

Plussat: The stay was amazing. Having a bar, a restaurant, and a Starbucks so close was amazing. The room and bed were very comfortable and the staff was helpful.

Miinukset: It was simply a little pricey, but it was not so expensive as to make it a bad experience. It is a great get away for couples.

Plussat: The bar and bartenders were slot of fun.

Miinukset: The buffet at the roost I think it was called could have had a few more option

Plussat: The quality of the food at The Roost was exceptional. Nice sized safe allowed my laptop to be secured. Self park was convenient and reasonably priced. Gym was well-equipped. Would be nice to have packaged ear phones available.

Miinukset: Lack of personal items in lobby store. Desperately needed some hair products. Toilet seat needed to be replaced.

Plussat: Location and branding

Miinukset: Problems in the room that lead to little or no sleep.

Plussat: The location is great. The parking is affordable. Hotel attached to public parking indoor lot with direct access to hotel on the 3rd level. The check in was easy and staff very friendly. It has a modern with an open atrium and glass elevator. Nice.

Miinukset: The room was not a 4 star room. Drop ceiling in shower with old tub. Water pressure was average. Huge TV but not set up for movies as it had the "soap opera affect" no way to adjust smooth motion settings. Dirty coffee maker.

Plussat: Room was nice. Location and amenities were very nice.

Miinukset: The AC screamed. If I hadn't had brought earplugs, I would've had to change rooms. Completely unacceptable for the price.

Plussat: Location, location, location. Perfect place to stay for the SEC Womens Basketball Tournament. Room and bed were both superb. Great food at the restuarant too!!

Plussat: The location.

Miinukset: $4.00 for Fiji water on the room-needless to say we didn’t drink it. When you pay $200 plus for a room the water should be included.

Plussat: The staff is amazing! Especially the front desk.

Miinukset: Housekeeping needs to be upgraded.

Plussat: Decent location right off the highway.

Miinukset: Beds were a bit uncomfortable, no free breakfast, smaller room, misleading as a 3.5 star hotel - felt more like 2.5 or at most 3 stars

Plussat: Location was good. Rooms were old and outdated. Pictures need to be updated ASAP.

Miinukset: Updated furniture, microwave in room, linen for pull out bed.

Plussat: This place was super clean! I have no complaints. The breakfast at the restaurant was really good too. We had dinner brought to our room and it was really tasty! The staff was courteous and very helpful. We really enjoyed our stay!

Miinukset: Loved everything!

Plussat: Friendly staff, bed was very comfortable and check in was a breeze

Plussat: Excellent customer service and the beds were very comfortable.

Miinukset: Hotel needs updating.

Plussat: Front staff is amazing!

Miinukset: Need some work in housekeeping. :-(

Plussat: The staff is amazing.

Miinukset: There were kids everywhere! Most were supervised but they were very loud. Too much noise in the house. I was Told they were here for a dance competition and some sort of sporting event. Would have preferred a quieter location. Hotel was completely booked

Plussat: Near lots of places to eat. Clean & Quiet. Lots of Parking. Staff very nice. Rooms had both a microwave & Fridge. Overall a good experience

Miinukset: Beds were not comfy at all. The TV screen kept jumping around it was a little annoying trying to watch. New TV needed. I did see a sign saying they were remodeling soon so that's good!

Plussat: The staff is amazing.

Miinukset: Housekeeping needs to be improved a little

Plussat: .

Miinukset: No

Plussat: The proximity of the restaurant on the first floor.

Miinukset: Room didn’t get serviced for the second day. Shortage of towels at the pool. The jacuzzi was not warmed up at 8 am, when the pool was open at 6 am. The pool water was cold. Pool was too crowded at all times. Front desk not helpful with multiple requests for towels, body wash, and waters after the room was not serviced. Restaurant service really slow for dinner when there was barely anyone there. Breakfast servers rush you into leaving. No information offered upon arrival regarding facilities or shuttles. Floors in elevators do not get cleaned often. Vending machines not consistent. Executive lounge not open during the weekends.

Plussat: Very clean and great location. Excellent staff.

Miinukset: Parking could be better.

Plussat: Location and historic charm.

Plussat: Beautiful and historic hotel. The entire staff was so welcoming!! We came for our anniversary and had a thoughtful hand written note and chocolate covered strawberries in our fridge when we returned to our room after dinner. The gym was clean and had everything we needed!! Including ice cold towels to cool off

Miinukset: Not one complaint!!

Plussat: Very quiet and relaxing. Comfortable beds!

Miinukset: There soap, shampoo, & lotion have ALOE in them. I’m allergic. Seems they might have one product without ALOE!

Plussat: Outstanding service from all employees.

Plussat: The Staff is friendly and helpful. We traveled with our 20 month old grandson and had a great time.

Plussat: Location

Miinukset: Room was smaller than I had anticipated

Plussat: Location where the station for eggs/omelettes too noisy. Rooms comfortable but bathrooms could be improved. Instead of bathtub, a shower.

Plussat: Beautiful attention to detail.

Plussat: Location to everything downtown. That’s why we chose this hotel. Won’t do it again.

Miinukset: The room was small, and the bathroom even smaller! You had to step beside the toilet to close the door. Shower head was terrible- rain head with no pressure. Room was very dark, lighting was terrible.

Plussat: Old but very well maintained and comfortable. Great personnel.

Miinukset: Nothing

Plussat: Location, parking convenience, food quality and friendliness of staff.

Miinukset: Shower was terrible (no water pressure and finding proper temperature wasn't easy...I know, hard to believe).

Plussat: Convenient location

Miinukset: Had to pay to park. Then gate didn’t open.

Plussat: Location

Miinukset: Not a hotel experience for the star rating or the price. Better options for less price in that area.

Plussat: Room was very modern and super spacious. I got a good deal. The hotel is definitely more up scale. I was glad they allowed us a late check out. I just love sleeping in and not being rushed out. They are pet friendly too. They are animal lovers for sure.

Miinukset: The breakfast tasted bland. I was a little disappointed.

Plussat: Location was great, staff was super helpful. The elevators/floors are weird though, you have two different elevators that go to two different sides of the building. Super confusing to get to your room. Also upon check in was told to use our room key for parking garage. Upon check out, we were charged 7.13$ for every night we stayed to park. Really wish that was noted because other hotels offer free parking for the same price. The room was very small. Two adults was max capable in our ‘suite’. Great location to walking to everything but then again, every hotel is downtown. Nice hotel but do not feel it’s worth 300$ a night.

Miinukset: We stayed on the 10th flood. Elevator from parking garage goes to 10th but, it’s a different side or the building to the suites. You will have to go to the 4th floor and go onto a different set of elevators which is weird. Also lobby upon first level entrance is not check in..which is another weird thing but, it was relatively easy to check in once you find out where to go. Parking is NOT free and you are not told you’ll be charged. Rooftop wasn’t open in the lower 70s during the day. Anytime we tried to go to the ‘bar’ they advertise it was closed.

Plussat: The amenities and location.

Plussat: Fun decor and great location.

Miinukset: Very small pool.

Plussat: Everything

Miinukset: Excellent

Plussat: Everything was as expected.

Miinukset: Was concerned about safety a the ground floor lobby or entrance, there is no one.

Plussat: Love the view of downtown from my room.

Miinukset: Nothing, everything was excellent.

Plussat: We had no idea this was a hotel for pet lovers. My daughter is highly allergic to cats and we were both affected...not her a lot more. I asked the gentleman at the front desk if there were pet free rooms, and he said it couldn’t be guaranteed. The smell of air freshener in the lobby was so overwhelming. Definitely won’t be staying again. The price was high...so I was very surprised to find this hotel filled with pets.

Miinukset: All the pets.

Plussat: the upbeat atmosphere and the great pet freindly environment

Miinukset: there wasnt anything

Plussat: The location was good and the staff was friendly.

Miinukset: It wasn't worth the money. You spend that much and still have to pay for a crappy breakfast.

Plussat: The location, the staff and the included breakfast

Miinukset: breakfast could have been better

Plussat: front desk service by the gentleman not the lady . The lady need to be polished in terms of service. I forgot to bring toothpaste, razors and tooth brush; the gentle man that day took care of my needs . I really appreciate it.

Miinukset: did not like the fact that you spend --- dollar for 1 night and pay for parking.

Plussat: Location and friendly staff. Breakfast was great too!

Plussat: Excellent central location, easy to walk from there to shopping, dining, entertainment. Very comfortable room, relatively quiet, good breakfast. Very friendly and helpful staff. We appreciated the free parking, didn't move our car once, we either walked or used Uber.

Miinukset: Vacation was too short!

Miinukset: Location difficult to find

Plussat: This was the most comfortable bed we’ve ever had at a hotel and the smoothies on the breakfast buffet were awesome!!

Miinukset: N/a

Plussat: Check in was great. Got upgraded so I could see the river. Location is perfect.

Plussat: The room was very large.

Plussat: Nicest staff, wonderful location, convenient parking. Love this hotel.

Plussat: Location, location, location!

Miinukset: Not a thing.

Plussat: Excellent downtown location; professional, friendly staff; clean comfortable room with view of river and Peace Center.

Miinukset: It was all good. The only surprise was an extra (nominal) charge for parking garage.

Plussat: Location and all staff

Plussat: Excellent location right in downtown Greenville! Staff was awesome, rooms were great. Will definitely be back!

Plussat: location, breakfast, water in the lobby

Miinukset: Knew this was dog friendly hotel, but there were no rooms designated as not for dogs. My husband's allergy kicked in. I really do not believe that there is anyway to fully clean the pet hair or cat dander out of a room.

Plussat: Very good location, friendly staff, spacious rooms

Plussat: Food was surprisingly good for a self service set up.

Miinukset: Free WiFi was not adequately explained at the front desk at check-in. What was described as a password was a coupon. I didn't have WiFi the first day.

Plussat: Great staff,good location. Walking distance to a lot of nearby shops/restaurants

Plussat: The staff very nice. The manager was very helpful and polite.

Miinukset: I was very pleased with everything.

Plussat: Quiet. Good breakfast. WiFi is very fast and easy.

Miinukset: Rooms are a bit shabby but huge. Really for people who want an apartment away from home. Shower design is terrible - you have to stand under the shower head to turn it on!

Plussat: The location

Miinukset: Valet service needs adjustment. First change the directional arrows to a counter clockwise approach. This will go far to prevent confusion and a backup into the street. Second, implement “call ahead from your room” directly to the valet kiosk. The front desk is of no use if they do not reach the valets. Finally, advise guests to provide an estimated departure time and stage vehicles accordingly in the few available spots onsite.

Plussat: Location was prefer for where I was working. The room was big an comfortable, excellent pillows on the bed and nice lightening in the bathroom.

Plussat: Big and clean rooms.

Miinukset: Breakfast wasn’t so fancy. It was just okay.

Plussat: Cleanliness

Plussat: Great location. We walked almost everywhere in downtown area. We attended a concert at Bon Secours Arena And if it weren't so cold for my visiting Fl friends the night of our concert, we could have walked there as well. All Staff were friendly. Loved the microwavable breakfast options. Multiple sitting areas in the lobby for meeting and eating. Our Room was very spacious and clean. Loved our seperate sitting area with pullout couch available. Well lite when we returned from evening walks downtown with valet and front desk clerks always present/available.

Miinukset: Confusing cleaning schedule. Based on info no cleaning on weekend unless requested and we didn't make a request. But when we returned to our room, bathroom was cleaned but actual room halfway cleaned. Trash emptied and only 1 bed made. Also staff appeared to have decrease knowledge of local area questions we had. Often when asked where to go or knowledge of things we saw on tourist map available at front desk area, staff would respond with "I'm not sure" Staff Very polite, but would be nice to be aware of their surroundings for guests that are visiting from all over who are not aware and have basic questions. And $15/day mandatory valet parking

Plussat: great staff

Miinukset: lots of traffic nearby

Plussat: The look of the entire hotel. Lobby decor and bar area is gorgeous

Miinukset: The bed pillows were not the best

Plussat: Room 614 was spotless, comfy bed, loved the water bottles!!! Awesome stay! Thank you!!!!!!

Miinukset: Too close to the hwy so it gets a lot of road noise.

Plussat: The room was very nice. Crew was very nice.

Miinukset: They guy that check us in last night was very pleasant.

Plussat: Classy

Miinukset: No

Plussat: Very fast checkin and room readiness upon arrival

Miinukset: no problems found this stay

Plussat: The lobby area was nice. It's connected to a pricey restaurant, and they seemed to have space for corporate events.

Miinukset: The side with the rooms was dated and pretty cramped. It was fine, but it wasn't especially comfortable. The front desk folks were abrupt, far less friendly than I've come to expect from a hotel especially in the South.

Plussat: Good location. Good bed. Comfortable furnishings. Good fitness center. Friendly staff,

Miinukset: Disappointing closet. Too small. Inconvenient layout.

Plussat: Very friendly staff, clean and comfortable rooms.

Miinukset: The breakfast buffet could perhaps offer more options for greater value.

Plussat: The price

Miinukset: There was some obvious water damage and this is an older facility, but it was comfortable, well located and most importantly it was clean!0

Plussat: Nice place

Miinukset: Nope

Plussat: LARGE NICE QUIET ROOM AND BATHROOM.

Miinukset: NOTHING

Plussat: Location was centrally located in the city.

Plussat: Location and the staff

Miinukset: No all was excellent

Plussat: Locations

Plussat: No we don't like the hotel

Plussat: The walk in shower was amazing not to mention how great the water pressure was! We

Plussat: Great location, very clean, quiet.

Miinukset: The room I paid for said city view; our view was a parking deck. But the hotel was wonderful.

Miinukset: The guests in the room next door were watching the TV very very loud until midnight.

Plussat: Location and I like the set up of hotel really enjoyed my stay it was for my wife birthday

Plussat: Always consistent and staff very accommodating!

Miinukset: Nothing I didn’t like

Plussat: Everything was very quiet. The bed was very comfortable. And I have experience at this because I have a dual adjustable Tempur-Pedic at home. I was able to sleep well on this bed which is not always the case at hotels. I love the big shower with the strong water pressure and very hot temperature. They have a shuffleboard table which I'm really looking forward to utilizing this morning before I leave. And they have an excellent place where you can get breakfast in the morning called The Bistro and the food was very good.

Miinukset: The coffee tasted good but it is Starbucks which is under a curse. I try very hard not to drink Starbucks cuz I don't want the curse of poverty over my life. Just so you guys know who were trying to avoid it that's the only option or you're going to get. Anywhere in the hotel or even in your room.

Plussat: Location

Miinukset: They could not find my reservation. They did not give me a city view like they said they would. The parking pass did not work.

Plussat: Location

Plussat: The value for the money. Free breakfast and free parking.

Miinukset: No waffles for breakfast.

Plussat: The ONLY thing that was acceptable was the Breakfast.

Miinukset: 1.Not given the correct room. King Suite was chosen. Double room assigned 2. The room was damp, dark, and moldy. 3. Refrigerator did not work. 4. AC Fan was SO, no sleep. 5. Front desk never answered phone. 6. Pool deck was filthy/ trash everywhere.

Plussat: Front desk personal..continental breakfast was great..

Miinukset: No local news paper..TV was bad ..was not offered senior discount rates..

Plussat: Within walking distance to several activities in downtown Greenville.

Miinukset: N/A

Plussat: It was very nice stay

Miinukset: N/A

Plussat: Staff was very friendly and helpful.

Miinukset: Noise.

Plussat: Location

Plussat: The hotel provided free parking and was within walking distance of downtown although a little farther out.

Miinukset: The mattress in the hotel was incredibly hard and uncomfortable. I would not stay at this location again for this reason.

Plussat: The area

Plussat: The price for its location is good.

Miinukset: Bathroom had peeling wallpaper and some water damage in some spots.

Plussat: I HAVE BEEN CONSTANLY CALLING YOUR CUSTOMER SERVICE AND CUSTOMER RELATIONS ON MY DISPPOINTING EXPERIENCE, THEY TALK AND THEN TRANSFER THEN DISCONNECT THE CALL. THE WAIT WAS 40MINS IN CALLING IN TO CUSTOMER SERVICE. I WOULD LIKE TO SPEAK WITH EXECUTATIVES

Miinukset: Yes yes yes. The entire hoted was under construction from the lobby entrance to the rooms, no business center, wood dirt all over the area, plastic hanging everywhere, dirty dirty,this is not a 3star as advertised, also ammeneties did match website views

Plussat: Location and breakfast!

Plussat: Location was perfect. Easy check-in; right where we wanted to be. Love the location and all the places in walking distance.

Miinukset: "Up on the Roof" restaurant, which is NOT run by Embassy Suites, had a great view but the staff all seemed grumpy. But there are plenty of other places nearby.

Plussat: Complimentary drinks and beer, that was sweet.

Miinukset: Didn't like that I had to pay for parking..

Plussat: We had to evacuate for s hurricane. The hotel waived their no-pets policy. There were welcoming!

Plussat: Great breakfast, heated pool, good customer service.

Miinukset: The bed wasn’t as comfortable as I would expect from an Embassy.

Plussat: The location and the restaurant located in the hotel

Miinukset: They put me in the wrong room

Plussat: Very clean, comfortable bed, exceptional location

Miinukset: Price??

Plussat: Location, amenities, layout, breakfast

Miinukset: Confused with what elevator to take after parking on level P2 since P2 elevator was out of service and I have a handicap placard. I took the stairs....slowly.

Plussat: Location

Miinukset: One staff member was problematical.

Plussat: Beautiful facility.

Miinukset: The check-in desk is way across the lobby from the main entrance. Awkward. The evening "happy hour" was disappointing from my past experiences with Embassy. Only simple cheese, crackers, and salsa with bottom shelf alcohol. It was swarming with kids, staff did not stay on top of refills or cleaning, and it was anything but "happy."

Plussat: Cleanliness, location, parking and amenities

Plussat: Everything was great, Loved the the breakfast and the evening reception. It is the only place we stay when visiting Greenville SC.

Miinukset: Nothing

Plussat: Everything!! Great for the price and super clean!!!

Plussat: Everything was clean

Miinukset: Nothing at all very nice place to stay

Plussat: Staff.

Miinukset: Breakfeast could be better. Outside areas cleaned up.

Plussat: Clean and comfortable

Miinukset: Nothing

Plussat: Location

Miinukset: My credit card info was stolen and the bathroom was still dirty

Plussat: Cheap

Miinukset: Smell Cleanliness

Plussat: The front desk staff. And the housekeeping staff are great. Very pleasant n accomadating.

Miinukset: Some areas could be cleaner.

Plussat: Room was clean with fridge and microwave. Staff was very kind. Facility was older but overall excellent for the price

Plussat: Execellent staff, and housekeeping.

Miinukset: Certain areas could be cleaner.

Plussat: Location

Miinukset: Breakfeast

Plussat: The staff are so amazing! Hotel employee is the best!

Miinukset: Wish there was shuttle service to other places besides the hotel.

Plussat: Huge room plenty of space clean comfortable bed and big breakfast

Plussat: The room was good.

Miinukset: Water in the toilet swirled in the bowl and made a complete change of water with several flushes but never flushed (i.e., the bowl was always completely full. And, it made noises much of the night.

Miinukset: Staff was not friendly. Room could have been cleaned a lot better. Hair found in bathtub and floor was nasty. Walked on floor and feet was black.

Plussat: Friendly staff. Cleanliness. Quite

Miinukset: Location isnt the best.

Plussat: The room was nice and clean. The bed was very comfortable. The bathroom was nice and clean as well. The sink area was nice and clean. Room smelled nice.

Miinukset: The toilet didn't flush I had to take the lid off and flush the toilet everytime. Water wasn't hot enough and the shower. Other customers asking for items from me and trying to sell me things. Loud music in the middle of the night.

Plussat: Bed was comfy

Miinukset: My room smelled like dog, no fridge, and it was a bit nosey at night

Plussat: My second room was much better.. Clean and smelled much better. Staff was nice.

Miinukset: The first room smelled like dogs and cats..the tub wasnt claned good..and the comforter had stains. I requested another room.

Plussat: That the room was super clean!! t THANK YOU IVETTE!! YOU TOTALLY ROCK

Miinukset: Nothing really! Really can't complain..

Plussat: The location.

Miinukset: They had the small German roaches, shower didnt drain, in a clearly marked non smoking room the top covers had cigarette burns and the safe in the room did not function.

Plussat: Proximity to family

Miinukset: Strong smoke smell in room even though it was non-smoking due to guests smoking outside the room. Heat did not work properly

Plussat: The rooms are nice and a cheap rate to.

Miinukset: Can't smoke in any of the rooms.

Plussat: Based on pictures alone, the hotel was not at all what was pictured. However, based on the reviews I read about other's experiences, it was better than expected. The room was clean, everything worked; except the carpet seemed sticky. Overall, not bad.

Miinukset: There were a few characters staying there that made me feel somewhat unsafe. That is not something that the hotel can avoid I suppose. The hotel did not look like it was kept up, so that made it feel a lot more shady.

Plussat: They are updating it and cleaning up old problems The 1 problem is to get people to quit smoking which I see all the time Guess smokers are going to do what ever they want to