Barceló Guatemala City

Great hotel

I liked the price, location, beautiful lobby.

Great

Great weather and nice people.

Everyone was friendly and helpful.

It doesn't always include free WiFi. Last time I stayed it was $10 extral.

Location great, but need put more attention staff

Location and rooms are great, good service except reception on desk because not transfer the information

Two issues on reception desk 1) somebody drop off a package for me Thursday I asked to receptionist about my package he sent me two another desk they don't have, Friday morning asked again and they not have my package, but when I called to sender say left my package in reception Friday night time ask again nobody know. So I comeback to NY and not sure if Monday Hotel Return THE Package To THE sender. I not receive my important package. Poor communication

Some of the staff seemed to be very uptight and not as friendly as one who expect out of a Barcelo establishment.

The pool is heated to the perfect temperature. The spa and fitness rooms have many extra amenities. The beds were clean and comfortable. The staff was excellent and professional. McDonald's is nearby if you want an easy meal. The airport shuttle was a great benefit. I had a peaceful stay.

4-star quality at 2/3 the price.

It was in a good neighborhood, was safe and similar luxury, amenities and service as expensive business hotels.

The general location is good, but it is a block or two from the retail and restaurant area.