Catania autonvuokraukset

Miinukset: Could have been a little friendlier and explain more nicely. The charged me twice the rate of the insurance and whatever budget office told me in the us didn’t Applied in the airport. They could have been more Accommodated and helpful

Miinukset: Waited in line about 3 hour, and then, budget manager, simply deceived me, twice, hidding taxes, fees and surchages and misled me on payment saying that this twice big amount is not a rental cost, but only an insurance deposit for the duration of the car rental.

Plussat: Price

Miinukset: Cigarette smell. Charged me for a pre-existing scratch.

Plussat: The van was fine and handled all 7 passengers and our baggage. It was comfortable and easy to handle.

Miinukset: They over charged with a surprise bill on our credit card. The GPS didn't work. There wasn't a Budget office in the airport or any shuttle or directions to the pickup location. The service desk person wasn't interested in our rental and kept up a conversation with a co-worker and made us wait. The drop off in the same location was very poorly signed and we got lost several times after disgorging five or our party at the airport terminal. When we finally found the rental return location the staffer was surly and when we mentioned that the GPS wasn't working he threw it in a bin and did not give us any satisfaction that we would get a credit. He said that there would be no paperwork!

Horrible experience

Plussat: Car was decently cleaned

Miinukset: Corruption—Attempted to trick me into signing to be charged 500 euros for a late return without agreeing to in terms of contract and after I returned on time. What a nightmare

personnel was not friendly

Plussat: nothing

Miinukset: They told me that a bump in the rear door was not included in the car pick up checklist, but the bump was there. I’ve asked the local rep to check with the Palermo office but they said that it was closed. They asked me to fill a form which I did. Even the manager was not helpful