Hammond hotellia

Plussat: The property and home were very beautiful and the room was cozy and comfortable. It felt like I was at home. The jacuzzi tub had to be the best part of the stay though. Very nice after long day of travel.

Miinukset: The breakfast was good by I expected more from an award winning chef.

Plussat: Breakfast in the dinning room so elegant !

Plussat: The house itself is absolutely gorgeous! The owners were so nice and did everything possible to make our stay as comfortable as possible. If I find myself in Hammond again, I won’t hesitate to stay here!

Plussat: Our room was impeccably clean. Breakfast was really good. The staff was amazing! We would definitely return.

Plussat: Vintage and romantic

Miinukset: Very nice and secluded

Plussat: This property is well-maintained and quiet. The owners were courteous. Our room was beautifully decorated, clean, and comfortable. Michabelle Inn is conveniently located near downtown.

Miinukset: Nothing to dislike

Plussat: Nearby shop lots of convenient shops and food

Miinukset: They didn’t have enough hygiene products in the room

Plussat: The maids were nice and the location NOT A LIKE. BUT HETE ANY WAY. THE FRIMT DESK PPL WERE RUDE AND BREAKFAST WAS HORRIBLE

Miinukset: I asked when we checked in if I could have a 1st floor room since II have cerebral palsy, stairs are had for methey told me No Bc I didnt pick a handicap room never choose those Bc I'am not in a wheelchair and I dont need a handicap room just 1st

Plussat: Everything

Miinukset: There wasn’t any thing I didn’t like

Plussat: Clean and recently updated. Easy to get to and lots of food options nearby!!

Plussat: Easy to find

Miinukset: Did not meet star level described. Rooms opened outdoors. Room smelled heavily of stale cigarette smoke. Clerk did not know room had been prepaid and tried to charge me. No breakfast provided. No computer for guest use.

Plussat: I liked it all. Great place to stay. Would stay again.

Miinukset: There were NO problems at all. Rooms clean. Beds comfortable. T

Plussat: The layout and price was good

Miinukset: Location was a little rough and some details were lacking

Plussat: Nothing only 2 cars in parking lot didn't feel safe I have family in Hammond and they didn't feel good with us staying there.

Miinukset: With Hammond top hotel being a 3 star hotel I don't see why Lexington is a 2 1/2 star. The doors are on the outside and the numbers are hand written on doors. Place was empty so we booked at Marriot for same price no more express booking in Hammond.

Plussat: Very clean.. looks like a fairly new place

Plussat: The bed and pillows were comfortable.

Plussat: I like the location and the staff was always friendly and helpful. The restaurant breakfast buffet was pretty good as well. The beds and pillows were comfortable.

Miinukset: The carpet in the rooms could either be steam cleaned or replaced. Lots of stains. Also, housekeeping didn't clean our room and we ran out of towels, but when I notified the front desk, they were quickly replenished.

Plussat: It was in a convenient location.

Miinukset: Very firm beds, I could hear people walking in the floor above and I could hear water draining in the walls. Just noisier than most hotels I've been in.

Plussat: Everything was wonderful

Plussat: Breakfast Buffett was good.

Miinukset: Poor experience! Housekeeping!!!! The room was not clean. Shower curtain in the bathroom was dirty. Found a cigarette in the peep hole of our room door (we booked a non-smoking room). When I booked the room I put in the special request/instructions part for a late check out. The desk honored our request however, the house keeper came to our room saying check-out was at 11am. When I tried to explain to her that we made arrangements, she still stood at the door arguing that we didn't while trying to enter our room at 11:25am. She was just as rude as she could be looking like a "dirt dauber" with that sun scorched red hair. I usually always book Holiday Inn for my travel lodging needs but because of this experience I don't think I'll be going back.

Plussat: The location is great and bed was comfortable. Nice staff. My frig was broken but replaced within five mins.

Miinukset: The house keeping was bad. Only my bed was made and towels replaced. My sink still had mouthwash in it, which means they didn't clean my sink. I had to go downstairs for soap as well.

Plussat: I love the location, cleanliness and reasonable price of the hotel. It was the perfect place for us to stay.

Plussat: Staff was nice

Miinukset: Bathroom was dirty

Plussat: The comfort of the beds and the location.

Miinukset: The beds were too small they looked like full size not queen size and we had to pay for breakfast.

Plussat: Everything was nice and pleasant, the staff was friendly enough, the room was kept clean and tidy. The beds slept very well.

Miinukset: I couldn't believe there wasn't free continental breakfast and it was $10per extra person(please correct me if I'm giving out incorrect information). The ppl that were on the floor above us sound like they were walking around in our room. The parking was AWFUL!! This was the worst part of our stay every thing else was tolerable, if you arrived early enough to get a good parking space you better not have to go back out during your stay or you'll be out of luck.

Plussat: Nice bed

Miinukset: No

Plussat: Ceiling fan in the rooms. Awesome!

Plussat: The fact that I got a chance to speak with a staff member on a more personal level and was able to encourage a listening ear. Nowadays, it matters that we put forth the effort. I don’t remember her name but it was a pleasure speaking to her.

Miinukset: Actually, it was a really good stay. I later found out that my brother and also my cousin had booked at the same hotel that I was at. Well, I said I must have booked at a good hotel because my brother is actually picky.

Plussat: The hotel is clean and the staff is friendly. The city of Hammond is a really nice city with plenty of shops and restaurants. I will stay here again.

Miinukset: No complaints

Plussat: Breakfast bar

Plussat: Ease to interstate

Miinukset: Ac did not get cold. Had to wait 45 min past check in to get one of my rooms.

Plussat: People were nice

Miinukset: First room had no heat, tv and phone didn't work and the desk was broken

Plussat: The staff at the desk were awesome. There were always luggage carts available.

Plussat: Very nice people

Plussat: Friendly front desk worker

Miinukset: Used soap still in shower, paperwork from previous guest's purchase on bathroom counter, dried food between sheets in bed, coffee condiment package was opened and stirrer was missing.

Plussat: Access from interstate

Miinukset: Would not allow early check in before noon

Plussat: Everything was EXCELLENT..... I would definitely recommend this hotel.

Miinukset: N/A

Miinukset: The shower sprayed water past the glass doors and onto the floor of the bathroom. It made quite a mess that even with the rug, I needed to clean up to prevent me from possibly slipping.

Plussat: The breakfast should be included with the stay.

Plussat: The bed was great !!!

Miinukset: The shower could be better. Water gets all over the floor

Plussat: I like the location of the hotel

Miinukset: Small room, uncomfortable bed,hot room, stained wall in bathroom, dirty shower and floors.

Plussat: Great value and location.

Miinukset: The room that I booked was not the room I received at check in. I got a double instead of the King room I booked.

Plussat: Clean. Decent room. Decent TV. Decent mattress. Nice staff.

Miinukset: Next to a truck stop. Really didn't notice the noise.

Plussat: Price

Miinukset: Outdated

Plussat: Very little to eat at their breakfast because there wasn't much there.

Miinukset: I DID NOT like that they charged an extra $10 to my debit card and I have no idea what it's for. They never told me about it. I didn't find out until we were on our way back home.

Plussat: Clean, good breakfast

Miinukset: Nothing the hotel could control- it was just loud with trucks honking in the middle of the night..

Plussat: Cleanliness of rooms! And location to interstate.

Miinukset: Rainy weather which u have no control over!! Lol

Plussat: That the owners had us park or detached uhaul trailer in front of the security cameras so they could be watched.

Miinukset: Nothing.

Plussat: Bed comfortable.

Miinukset: AC didn't work. Floors dirty. TV remote nonfunctional. WiFi very slow.

Plussat: The location was perfect. Next to the interstate.

Miinukset: The rooms were very very small. The cable box had to be changed out in the room it was not working.

Plussat: Nothing

Miinukset: Everything. The location is awful, hard to find the driveway to get to the hotel, the clerk was rude, the room smelled bad, rusting around the tub.

Plussat: Everything was ok

Miinukset: Beds were very uncomfortable. Room smelled like mold. Bathroom floor flooded when you turned on the shower.

Plussat: Location was fine and breakfast was ok

Miinukset: The room smelled like old water. I had to buy candles!

Plussat: Very convenient to I-12

Miinukset: Driveway into the hotel is dirt and pot holes

Plussat: The room was spacious and affordable I liked the arch offsetting the bed area from the sitting area giving it comfort of home. It offered internet and cable tv so I never got bored.Plus it's located near good restaurants and the mall.

Miinukset: It had a mildew odor and a very unsightly stain on the sheet.

Plussat: The living room area

Miinukset: Everything was perfect

Plussat: Clean rooms and professional staff.

Plussat: Large bathroom

Miinukset: Bathroom door would not close and when opened it hit the bed. Pitiful excuse for a coffee pot in the room.

Plussat: Location, comfortable

Miinukset: The bed could've been better. It felt really old.

Plussat: Location in proximity to where I was visiting.

Miinukset: Manager on duty was very unprofessional; staff at check in was nice but staff at check out was very unfriendly and not helpful. Will never use this hotel again.

Plussat: Location

Miinukset: The breakfast was not very good, and did not settle well on our stomachs

Miinukset: Needs some TLC overall in the room

Plussat: The location was perfect. It was close to the mall & interstates for easy accessibility.

Miinukset: The EMPLOYEES got into a fight in the room next door while cleaning. They fight ended up at my front. The room at roaches. There were two wasp nests outside of my room. The food was horrible. The staff didn’t care to hear my concerns and blew me of

Miinukset: Needs to be updated

Plussat: Bed was comfy.

Miinukset: Floor was sticky in the bathroom. Door was difficult to open

Plussat: The beds were super comfortable! We didn't want to get out of them!! Great location also!

Miinukset: No

Plussat: Allowed early checkin

Miinukset: Blood on the bathroom door. Spent 10 minutes in the room and checked out before we the sun went down.

Plussat: CHECK IN WAS EASY AND QUICK

Miinukset: ROOM SMELLED, SHEETS DIRTY, PEOPLE HANGING AROUND OUTSIDE THE ROOMS.

Plussat: Comfortable bed. Air conditioner worked properly. Full breakfast buffet.

Miinukset: A bit hard to get into, due to it's extremely close proximity to the very high traffic area where Interstate 12 and State Hwy 51 meet.

Plussat: the price

Miinukset: The room was not as clean as our other stays. We had a drunk person smoking at our door all night. They were staying next to us. We’re not happy with this visit. All you could smell when you open our door was cigarette smoke. My husband is on oxygen.

Plussat: Location

Miinukset: Needs updating

Plussat: Front desk employees, very professional, all around great person

Miinukset: Old furniture, small rooms

Plussat: The pool

Miinukset: The air conditioning was broken in the room and no offer was made to swap rooms.

Miinukset: Horrible hotel

Plussat: Pool and hot tub were nice and warm, but we only used them one day.

Miinukset: Coffee pot had mold in it and housekeeping only wiped out the pot, never actually cleaned it. Weekend desk staff was rude to my husband for no reason when he tried to strike up a conversation. Breakfast was mediocre at best. There was no waffle mix one day and no syrup at all. The honey that I got instead tasted burnt and bitter.

Plussat: Affordablility , breakfast and staff. Great job by the housekeeping staff

Miinukset: The condition in and around the pool needs attention. A lot of rust and heat

Plussat: Comfortable bed

Miinukset: Food not very good. Could use an overall updating. .

Miinukset: Badly in need of maintenance and cleaning. Carpets were stained and smelly. Had to switch rooms because the toilet was non functional in the first room. Some of the lights were not functioning in either room. In general, the place is run down.

Plussat: very clean, breakfast was nice and hot

Miinukset: Nothing, everything was great!

Plussat: price was good

Miinukset: location to my event was aweful

Plussat: Location was perfect

Miinukset: n/a

Plussat: Staff was extremely friendly and helpful. Will stay at this location again.

Miinukset: Breakfast sausage and hash browns were not cooked/browned properly. One day the apple juice was not diluted properly, had to add water.

Plussat: We left and didn't stay the second night, staff was awful and the room was full of mold

Miinukset: We left and didn't stay the second night, staff was awful and the room was full of mold

Plussat: The accessibility to restaurants and 2 interstates is great.

Plussat: Convenient & helpful staff

Miinukset: I had to kill a roach

Plussat: The staff moved my room several times for bugs broken appliances

Miinukset: Bugs broken appliances old furniture with stains

Plussat: Very Nice room, people were extremely helpful and friendly. Convenient to restaurants.

Plussat: Nice place to stay

Miinukset: The breakfast wasn’t the best

Plussat: Very clean room and the grounds. Staff very friendly

Plussat: It was located near the highway

Plussat: The price

Miinukset: The wi fi internet was not working, and they had strange people not staying at hotel coming to use pool.

Plussat: The morning breakfast worker saw coffee was weak and immediately went to fix it.

Miinukset: The heater didn't work

Plussat: The staff was very friendly and the water pressure was great.

Miinukset: The place was run down, and the rooms seriously reeked of smoke and pot.

Plussat: Good clean room. Good price great location

Plussat: The pillows were awesome

Miinukset: N/a

Plussat: bed comfortable, loved the pillows. staff helpful. left my coat in the room and they helped get it shipped home to me. A/C-heating worked great. very little road noise. Room large and TV worked fine. good location for us.

Miinukset: hairdryer needs to be replaced. bathroom baseboards dirty. breakfast very minimal.

Plussat: Very nicely kept

Miinukset: Drug dealing

Plussat: The location is the only good thing about this hotel

Miinukset: The room was so nasty. I took pictures of how nasty. We did not even take showers because I am pretty sure we would have been more dirty after getting in the shower. There were hairs in the bed. Stuff dripping down the walls. Will never return.

Miinukset: House keepers don't fully undress beds , first night saw a small stain of blood on sheet when checking out hotel saw housekeeper pull cover back then adjust it as if she was making the bed take out a couple towels and exit room completely not satisfied. T

Plussat: The staff addressed every issue we had with a smile.

Miinukset: There were only 2 cleaning people and they only cleaned when we requested. The management did not even speak to us. Hotel employee was a delight

Plussat: Everything was awsome

Miinukset: nothing was a problem for me

Miinukset: Door to my room was hard to open.

Plussat: Great location and close to Cracker Barrel.

Miinukset: Laminate flooring instead of carpet.

Plussat: location Clean room except for smell Pool area was very nice

Miinukset: Small breakfast area for number of rooms. Room was clean, but it smelled like smoke (Not heavy) and it is supposed to be a smoke free hotel.

Plussat: Everything good

Miinukset: Coffee needs to made with filter water . The water was no drinkable in room . Tainted the coffee

Plussat: Clean rooms. Easy check in. Cookies at reception.

Plussat: I always choose this hotel when I travel from Houston to Hammond. Staff is very nice

Miinukset: I have experienced bad visits the last few times I stayed here. Not with facility or employees but it’s always kids running up and down the halls. This particular time, it was a baby crying and dogs barking. Such a disappointment....

Plussat: The hotel is newly renovated. Everything works and the rooms are super clean. The people that work there are very friendly and helpful. The parking lot is safe and well lit.

Plussat: The staff were very nice.

Miinukset: Yes, our key card would not work. We had to go down stairs twice before they changed our room. They did bring a roll away bed.

Plussat: Love the handicapped room. Very spacious and accommodated.

Plussat: Comfortable bed, large room community coffee, staff

Miinukset: Soap in bath harsh on eyes, room overly perfumed with carpet fresh. This is irritating.

Plussat: Nothing

Miinukset: We received a room that we didn’t book. Not clean. Not enough staff. Just poor management

Plussat: It had a face lift since our 8/19 stay.

Miinukset: The walls between rooms were paper thin. Ear plugs would be helpful to drowned out the next room. In spite is a remodel, proof you can put lipstick on a pig, but it’s still a pig.

Plussat: Friendly staff, clean facilities.

Miinukset: No exhaust fan in bathroom

Plussat: The staff are very friendly and accommodating. Room was pleasant.

Plussat: Bed was comfortable

Miinukset: Can hear neighbors

Plussat: It was clean, close to the interstate and to downtown Hammond. Very convenient, loved the pecan coffee. The staff was very courteous.$

Miinukset: No

Plussat: Pool was nice.

Miinukset: Rooms smelled and beds are extremely hard!!! Just was not nice in any way.

Plussat: The room is comfortable n clean.

Miinukset: Hair dryer was no good. Breakfast was too simple.

Plussat: Location

Miinukset: The rooms smelled and are very old. The bedding had stains on it. The towels felt like scratch paper. Also the front desk staff was rude.

Plussat: Staff was very nice. I loved that we could bring our fur babies. The room was comfortable and clean.

Plussat: Awesome

Miinukset: Nothing

Plussat: Easy access to the highway

Miinukset: There was no iron or ironing board, the microwave was just sitting on top of the fridge and they were just sitting on the floor in the sink area. The floor in the toilet area was dirty. The staircase by our room was not covered.

Plussat: Nothing

Miinukset: Steeve at front desk didnt allowed my son to use their bathroom and was taking forever to have us check in ,he was more worried about give attention to his friend that was sitting and talk when we arrived

Plussat: I rooms where clean and the staff at check in was very friendly

Miinukset: I would have stayed at the Super 8 for a few dollars more had I known there breakfast was 2 cereal choices, coffee and juice, toast, donuts and muffins. Super 8 has all that plus waffles, fresh fruit, and yogurt.

Plussat: The staff was very friendly.

Plussat: The room was clean and larger than most 2 star hotels.

Miinukset: The free breakfast has a late start for a non-hot breakfast, but plenty of pastries products.

Plussat: It was good and clean that all that matters for me to laid down

Miinukset: I'm not a picky perino person so I was good

Plussat: The amenities were as expected for an extended stay facility...nothing special there. Staff was friendly and accommodating when issues were noted and handled quickly!

Miinukset: Not much...aside from the key not working on registration, and again on day 2 ?there wasn't anything to complain about. Fortunately both instances staff was there to handle it right away. The Internet password became unusable on day 3 so I had to get another password, but even that was handled quickly.

Plussat: The location was a good- close to everything but quiet and a bit set off from traffic. Friendly staff.

Miinukset: No amount of Febreze or disinfectant spray removed the horrid smell. It smelled like a young boys dorm room- microwavable cheap food. As soon as I put my bag down, I had to kill 2 small roaches. Killed at least 5 during my one day stay. Floors were sticky. Comforter was hard, yellowed, old and it felt dirty. Kept that off the bed and sprayed the bed with disinfectant.

Plussat: Cheap

Miinukset: Elevator is barely functioning, roaches, terrible office hours on weekend

Plussat: Location for the business I am in.

Miinukset: Very dirty room and floors. Leave your shoes on and don't touch anything.

Plussat: Cost

Miinukset: NO Amenities. Pretty barebones. No coffee pot or ironing board etc