Apartmenthaus Hamburg

The staff was super nice. They helped me to change rooms without any problems and were extremely patient and supportive with other things too like calling a taxi or priting out a document and answering all questions which came up. Room was big enough and it had a balcony. The floor heating was great and the bathroom was a good size too. Everything you need to make something to eat was available. All in all a great stay.

The scent in the first room was giving me a headache, so I asked to change it and from then it was a perfect stay.

Clean room with all the equipments necessary. Good bathroom. I had already paid so i didn't need to wait for anyone of the reception to come.

I never saw anyone from the staff because of short times of reception. I comunicated with them through a telephone that is outside of the Building. The didn't answered to may email or telephone calls (i landed in late and i wanted to call to inform them but noone answered).