Hannover hotellit Herrenhausen-Stöcken

Plussat: OK for an overnight stay when visiting the Royal Gardens of Herrenhausen (where the Castle/Schloss is to be rebuilt)

Miinukset: Reception unmanned when we arrived (Sunday early evening) and overnight. Access would have been impossible without a mobile phone and knowledge of German. When we called, the person answering gave instructions difficult to understand but involving use of a passcode to open a numbered slot adjacent to the front door where we found the card to open the front door and room electronically.

Plussat: Working locally

Miinukset: Nobody in the reception in the evening and at night. Walls need repainting. Some windows overlook a graveyard. Not enough tables in the breakfast room.

Plussat: The hotel staff made an admirable effort to fix my problem.

Miinukset: The hotel website indicates that they have air-conditioning, mulitlingual staff, mini-bars, room service, and none of this is true. Also, the hotel allows smoking in one common area, surprising since Germany has banned smoking in public indoor areas.

Plussat: Clean and nice.

Miinukset: Some rooms are located above market storage and there was loudly noise of electric motors in the early morning when the cooling system was operating.

Plussat: Its location, levels of security & value for money

Plussat: Staff were helpful

Miinukset: The 2 rooms I booked could not have been further away from each other. As a family this was not good. Also no reception staff available til 6pm.

Plussat: The attitude of the staff

Miinukset: I had trouble getting out of the garage. Oh well! The staff came to our rescue.

Plussat: Good car parking very secure

Plussat: Smart people at the reception; cleanliness of room; good breakfast; room in a quite location; very close to transportation system to go to the city center.

Plussat: wireless free and location near a subway station

Miinukset: in the 4 nights stayed there only one day the room have been cleaned and the last night no hot water to take a shower.

Plussat: can't come up with anything really positive

Miinukset: looks abandoned from outside (had to call somebodu on the phone), and not much better from inside. Holes in the wall, very basic and unpleasent furniture. Leave it at last option if every other bed in town is booked during exhibition (just like me, unfortunately)

Plussat: a very big and comfort room with a kitchen

Plussat: Design Hotel, good staff and delicious restaurant

Plussat: Very nice people. We have a lot off traffic underway and we are arived 01:50am. They where so nice to wait for use.

Plussat: Very little English was spoken and the menu was mostly German food but this did not create a problem. The food waas cooked to perfection for the evening meal and the breakfast was good too. The hotel was small and comfortable and easily reached via the number 8 and number 4 trams from the Messe Nord where we were attending a show. We would stay again.

Plussat: it was clean, and facilities were basic, such as no internet, toiletries, nor telephone in room

Miinukset: 100 metres or so from the tram station

Plussat: The room was very clean, the bed comfortable and the e-suite modern. Relaxed breakfast. Ideal for a one night stopover.

Miinukset: Hotel overview misleading. It stated No.4 tramline would take us directly to the airport. It did not!

Plussat: It is a simple, genuine and charming small hotel/gasthof. Nice but limited dinner menu (in German only), local cuisine. Good breakfast. Friendly helpful owner.

Miinukset: Initial confusion over the reservation. No toiletries provided.

Plussat: Room was fine as was breakfast. Location on edge of town but 5 minutes to U-Bahn. Basic but good value