Hanoi Brother Inn & Travel

Amazing, friendly and professional Staff. Nick, Garry and Richard are The best!

Water under shower was, at best, luke warm.

Clean room with a nice little balcony. Very central, which also means noisy - we liked that though, because it made us feel the liveliness of the place. The staff was overall very friendly and helpful.

I have eaten breakfast in many hotels in Vietnam and this one unfortunately was my first bad experience... the coffee and tea were really not of good quality and the pancakes disappointing. Cutlery always dirty. Could be better overall.

When I first reached the place, the staff is very helpful on planning my trips. Gary helped me to plan my trip on the later days. I would like to highlight a staff who is named Richard, he was being extra helpful and kind, and he speaks good english as well. We became friends with each other and he brought me around to explore the city after his shift. He is young and passionate about his work. It would be great if the management would this this comment into consideration when it comes to performance appraisal of this employee.

The building is quite old and will need a small renovation/ painting.

- Clean, comfortable room. - Good A/C - Easy check in and check out. - Late check-out for free. - Small but good breakfast. Coffee was ok. - Location was unbeatably central and convenient. - Friendly staff. - Good Value for money.

We were given a room with a balcony facing the main street which was a bit loud. We've asked for a room facing the other way, but told it was not available. However the room across the hall was open and empty the entire night...to give staff credit though - they went out and asked the bar owner across the street to turn the music down at 10pm.

Location of the hotel was perfect for a local cafe, restaurant and a place to go on tours. Room was also very nice and clean.

Rented 2 scooters via the hotel so we had something to come back to after a trip away from hotel. On the return, we saw lack of care as one of the bikes was missing and when it was given back it was a different bike and had no fuel in it.