Hendersonville hotellia

Plussat: The owners and staff at The Charleston Inn are very friendly and accommodating. The house is beautifully preserved and equipped with a library, lounge and front porch with rocking chairs. The evening cocktail hour was a nice way to meet other guests and the homemade breakfast was delicious. The Charleston Inn is conveniently located within a short walk to downtown Hendersonville.

Plussat: The breakfast was very good and the location is perfect for shopping and walking to restaurants.

Miinukset: The mattress was a bit too soft.

Plussat: It was beautiful, smelled great, food was wonderful. The owners were sweet and literally made you feel at home.

Plussat: The owners where wonderful, genuine people that clearly took pride in their property. I do not typically even consider a B&B I was looking to close proximity to the historic downtown What I got was more!!

Miinukset: There is nothing to complaint about. Anyone that had my experience would be grateful for the same Cannot wait to bring my new wife here!

Plussat: Great breakfasts! Exceptional hosts!

Plussat: Hospitality was awesome. Warm and friendly!

Plussat: Hospitality unmatched ! Happy hour with live music was incredible ! Double shower was a perk too. And k loved the seasonal decorations

Plussat: Breakfast delicious and different

Miinukset: Nothing!

Plussat: The property was charming.!The owners were so nice and accommodating! The food was great! We definitely plan to go back! Loved it!!

Plussat: I like old homes and this was a great experience to stay at Melange! I booked it last minute and they even made arrangements for late evening check in. Staff was on point for breakfast. Im sure my 11 year old will remember this place forever. I hope to stay there again in the winter too.

Miinukset: The air conditioning was blowing directly at the head of bed. I couldn’t figure out how to direct it away into the room but I only stayed the one night

Plussat: Everything!

Miinukset: Nothing

Plussat: Breakfast was good with all homemade items.

Miinukset: Needed a little more variety maybe offered 3 items one of the mornings.

Plussat: Friendly owners fast

Plussat: Comfortable and warm.

Plussat: Wonderful breakfasts. Enjoyed 4 nights with our granddaughters. We enjoyed the sitting room to read and play games. Mike and Tracey were wonderful hosts.

Plussat: - Staff was very friendly. - Rooms were clean. - House was very charming.

Miinukset: No

Plussat: The staff were fabulous! They had wine and cheese on the porch every evening. Fabulous breakfast!

Plussat: The owners were incredibly welcoming. Everything was super clean. We weren't able to stay for breakfast as we needed to head out early. They went out of their way and made to go parfaits and coffee for us which we enjoyed. Super comfortable bed.

Plussat: Beautiful B and B with comfy beds and spacious rooms. One of the best breakfasts that I have ever had in my life. Friendly staff and helpful staff as well. Highly recommend a stay at this treasure!

Plussat: The owners were attentive and very welcoming and very helpful. Our room was clean and inviting. There was a very nice wine and cheese reception with great places to sit and enjoy.

Plussat: The inn was beautifully decorated furnishings, sitting areas and the Christmas decorations were beautiful and warm. My room was spacious and bed was extremely comfortable. The owners and the staff were warm, friendly, informative including all about the Biltmore and gave great directions. The social hour with wine, beer, etc as well as hors d'oeuvre were delicious and was n excellent way to meet fellow guests and talk with the owners who were so interesting and a joy to be around. The breakfasts were so delicious, homemade pastries, choice of meats, grits, eggs etc was more than 1 person could eat. It was delivered hot and quickly.

Miinukset: The room was a little chilly but we were then provided with a space heater which provided sufficient heat for the room. It was December and temps were 31 and 34 during our stay.

Plussat: Location. Food was wonderful and delicious. Owners were very friendly. Even offered us wine when we arrived. It was after their social hour.

Miinukset: The bed was not the best. The bathroom was tiny and the shower was small. The tv was not easy to turn on and figure out. The AC did not work the the best.

Plussat: much charm and class

Miinukset: noisy highway nearby

Plussat: The staff was great and we actually needed to switch rooms because of a heating/air issue and they were great working with us. Breakfast was amazing as always!

Plussat: Everything. Innkeeper Mike and Tracey are fanatasic. They make you feel like home. Social hour is wonderful to get to meet others staying at the inn. Breakfest was wonderful. Just loved it

Miinukset: Nothing

Plussat: The breakfast was cooked by the innkeeper especially for us because we were the only guests that night. It was a full breakfast complete with freshly brewed coffee. Just past the holidays meant we had the entire dining room to ourselves. The house was still decorated and we loved it! The views are amazing and the inn lends itself to finding a cozy reading corner, playing board games, or just enjoying good company.

Miinukset: The bedroom was somewhat disappointing. Beautiful antiques in the room as well as fireplace that wasn't available for a fire. The bed and pillows were too hard for our liking so we didn't get the sleep we anticipated.

Plussat: Sitting areas were nice, breakfasts were good.

Miinukset: Needed small table in the bathroom. Need handicapped bars in shower.

Plussat: Great homemade breakfast!!

Miinukset: Rubber non-stick bathtub mat was moldy. Called (on my cell phone ; no phones in room) for a replacement. A brand new one was delivered to my room within 5 min. good service, poor cleanliness.

Plussat: The breakfast was excellent! The staff was so friendly and we loved the decor in the Inn.

Miinukset: A box of kleenex in the bathroom would have been helpful

Plussat: A beautiful location and friendly staff.

Plussat: Family operation .... good folks! Wish them great success.

Plussat: Breakfast was nice. Owners very friendly . Fellow Minnesotans. Rooms a little small at least one we had not sure about other rooms. Value and location was very good . Close to downtown. Great town for Xmas activities.

Plussat: The breakfast was very nice! The location is amazing. It is clean, quiet and very comfortable.

Miinukset: poor breakfast

Plussat: Great

Miinukset: Great

Miinukset: I expected my past Hampton Experiences. I failed to research that this was not an updated Hampton Inn. I like you, but would be better at another quick stop . I am now looking harder. Dang it! Counted on you.

Plussat: Nice Hotel. Great location

Plussat: Centrally located, easy to check-in & out, good breakfast facilities, pleasant staff

Miinukset: Rooms a bit small, small desk with very little room and difficult seating access at desk (cramped)

Plussat: The cookies were a treat we enjoyed! Nice people Working there. We had issues with our toilet told The man at the checkin desk and in minutes maintenance was up to fix it! Awesome service!!

Miinukset: Needed a table in room.

Miinukset: No free weights in weight room Not much within walking distance

Miinukset: Check in lady was really confused and had no idea how to run a different credit card than the one booked under.

Plussat: Staff responded quickly to issue in bathroom. Could not have been happier with staff.

Miinukset: Walls a little thin. Could hear neighbors kids talking quietly and coughing.

Plussat: Quiet location, great room, great amenities, good breakfast and coffee, clean and well kept.

Miinukset: A more plush mattress and blankets would be cozier in winter.

Plussat: Great staff! Thanks Naomi!

Miinukset: All was great! Just loud disrespectful guests allowing their kids to run the halls and slam the doors Not the hotels fault!!

Plussat: It was very nice and up to date. One of the most comfortable beds ever.

Miinukset: Bathroom could use a little more counter space but we mamaged just fine.

Plussat: The staff was very helpful and nice and the place was quiet and comfortable. Plain and simple so for two people it was perfect. I will definitely come back.

Miinukset: An ice machine would be nice but the staff brought us plenty. So it was good.

Plussat: Nice location. Personal parking was nice. Folks very friendly and helpful. Room was unexpectedly small (bathroom was a nice size, though), but being a lone traveller just there to sleep while visiting other, it ended up being just right.

Miinukset: Wish a mini-mart was close by, but that can't be helped.

Plussat: Clean and Quiet. Room was well appointed with the little things that one might need when travelling

Miinukset: Sign at entrance is small and easy to miss.

Plussat: I was surprised there is no breakfast served here. My cottage was lovely and likely the nicest on the property. The cottages I had noticed seem in great need of outside maintenance. But I found the inside of the cottage assigned me to be lovely, comfortable and with much welcome space.

Miinukset: For the price of motel stay, I was very surprised that there was No breakfast served. No voucher for local breakfast restaurant. No phones in my cottage and when I asked for wake up call, the hotel proprietor called my cell phone from his. The sign featured in the photo on booking.com was seemingly replaced but a simple black and white sign half the size. Difficult to see the motel from the road.

Plussat: Staff were very good. Room was clean. Location is excellent. Towels were clean.

Miinukset: Buildings are old and shabby. Poor Wi-Fi. Rooms are tiny. Airconditions was loud and poor.Price was high.Pobably will not stay at this place again.

Plussat: Slept well comfortable beds

Plussat: We love this family owned local business. The owner and his family are always so nice, friendly, and accommodating. The rooms are always incredibly clean and the value is excellent. Highly recommend!

Plussat: The owners were welcoming, warm and friendly. The room was spotless and I had a great night of rest. I’m staying here again when I return to visit.

Miinukset: The area was small but that was easily overlooked.

Plussat: Danny the owner was very kind and made sure all my need were met. Safe place for a woman traveling alone to stay.

Plussat: Everything. L

Plussat: The staff were all very kind and welcoming.

Miinukset: The price seems high for what you get.

Plussat: The staff was very friendly and helpful. The room was clean and spacious.

Miinukset: Na

Plussat: The free breakfast was outstanding! Eggs, sausage, hash browns, cereals, waffles, juices, fresh fruit, yogurt etc all fresh & tasty!

Miinukset: Didn't like the outdoor access to the rooms & distance away from ice & vending.

Miinukset: Very close to the highway and could hear the noise of the traffic. Bathroom very small and tight.

Miinukset: Noise,It was the noises I’ve ever stayed at the Las Vegas airport Best Western was no comparison.

Plussat: The hospitality

Miinukset: No

Plussat: Extremely friendly staff. Great breakfast selection.

Miinukset: The pillows are very hard. And the commodes are too low to the floor.

Plussat: Rooms were very clean with fine touches, like the way that towels were folded.

Miinukset: It is close to the highway. Ask for a room further back.

Plussat: Breakfast bar was wonderful

Miinukset: We didn't like how a hold was put on our card which was denied that we had to use a second card just to have a refund adjusted back then when checking out we had to pay additional money. No laundry available for use.

Plussat: The staff were extremely friendly

Plussat: Very pleasant staff and nice clean room

Miinukset: Didn't like the cycling air conditioner it was either too hot or too cold

Plussat: Very limited breakfast. It was a continental breakfast but there was nothing my wife could eat since she is gluten intolerant. Maybe some boiled eggs or gluten free oatmeal packets would be a suggestion.

Plussat: It was nice and most of the staff was great..the lady with the pink hair ends, needs to stay at the front desk more. She was gone to often to smoke with folks at the front desk. The lady on 1st was wonderful. The bkft was great and the servers were grws

Plussat: Location

Miinukset: Arrived at 5 pm and had to wait for a room, however someone walked in off the street, no reservation and got a room instantly. Front desk clerk was distracted by something as she was missing for 15 minutes.a/c was so noisy could not sleep.

Plussat: The indoor pool and hot tubs was honestly the biggest reason for choosing. The hot breakfast was really good and certainly adds value to the stay. Also, the lobby is very inviting with a lodge feel to it.

Miinukset: Would have enjoyed better lighting in the pool area, but I like bright rooms. Only other complaint was with our room being located so near the pool, the chlorine smell was strong in the room and caused some minor throat irritation.

Plussat: Staff were extremely friendly, whenever something as NO working deadbolt lock , either FIX it... or move rooms!!! Call an Exterminator, killing BUGS every night is NOT what I pay for. Lastly, a NO HORSE PLAY in pool sign is needed! This is NOT the Best hotel in the area, it’s an old Holiday Inn... or something like that Holidome... was able to make 2 visits in one! My First & Last!

Miinukset: BUGS.... NO working door lock, Location of room!!!

Plussat: The older grandchildren enjoyed the water slide but it was too cold for the younger grandkids.

Miinukset: The fire alarm repeatedly went off shortly after we arrived. The breakfast bar was completely void of food an it was only 9:30 when breakfast did not end until 10 am.

Miinukset: room service was closed on Monday, Memorial Day/

Miinukset: It was a great experience! All was good. We had a great time! Will be back.

Plussat: The location

Miinukset: Pictures online don't show that the pool is right outside of the rooms. Therefore, the whole place smells like chlorine. Also, since the pool is in the same place as the rooms, it was incredibly loud. Staff and food was mediocre

Plussat: The hot tubs were nice. The amenities were nice. The staff were nice and apologetic and said they would discuss issues with housekeeping.

Miinukset: Room was very dusty and there was hair on the bed and on the couch. The pool was to cold.

Plussat: Loved the indoor pool and jacuzzi! It was very relaxing in the lobby by the fireplace sitting in the comfy couches.

Miinukset: They could improve the hot part of breakfast. Also, rooms are very dark that face the hallway when blinds are closed.

Plussat: My favorite part was the huge hot tub and its adults only! It was also nice to have a restaurant inside the hotel. The staff was great! Its close to Dupont State Park where you can see 3 beautiful waterfalls!

Plussat: Clean, nice convenient and Excellent customer service

Miinukset: I loved everything

Plussat: I wasn't 100% about booking this hotel based on the reviews, but we are glad we did. The staff was extremely friendly, quick check-in, the rooms were clean, and the breakfast had hot and cold items. I couldn't ask for more considering the price.

Miinukset: None

Plussat: It was a typical hotel hot breakfast. I only had toast because I was anxious to get on the road.

Miinukset: The mattress was a little soft for my taste.

Plussat: The location is convenient to I-26. The breakfast area was clean and the breakfast was typical of what you get at most hotels. This hotel was a close drive to the downtow area of Hendersonville which is a really nice shopping and resturaunt area. The rate we got for our room was really good.

Miinukset: The hall way was a little worn out looking and could use some upgrading but it was not horrible.

Plussat: Location / pet friendly

Miinukset: Back door broken so hotel near interstate not secure. Our room by back door. Would have been frightened if husband had not been w me. Front desk unprofessional. Telephone in room out of order - had to call desk w cell phone.

Miinukset: The toilet ran the entire weekend which wasn't really that big of a deal with the door closed while not in the bathroom.

Plussat: The breakfast was fresh. The staff was very helpful.

Miinukset: There was hair all over the bathroom floor.

Plussat: Hotel had easy access to city and highway and had a free breakfast to start the day.

Miinukset: Staff upon arrival was aloof, unfriendly, and vague with answers to questions asked. Second night we asked front desk for clean towels and washcloths and they replied laundry hadn't been done that day and there weren't any clean towels. Toilet was loose

Plussat: nothing

Miinukset: 255 characters in this section isn't enough room for me to tell you how bad my experience was....

Plussat: Location

Miinukset: Yes.The tub had no drain plug(you could not take a bath).The water coming out of shower was room temperature(cold in shower) TV could not be watched,kept seeing signal lost every 5 min.Told woman @ desk and She did not care.Manager hungup when I called

Plussat: Breakfast was very good

Miinukset: Some of the furniture in the room needed some attention. Coffee table legs were all but falling off. The loveseat was very worn and needed to be recovered, or at least, a blanket or slip cover thrown over it.

Plussat: Location

Miinukset: Breakfast was a little disappointing

Plussat: It is an older hotel however was clean and the staff very friendly and helpful

Miinukset: This is an older hotel, but was clean. The bathtub stopper was broken, however it was immediately replaced. The staff was friendly and helpful.

Plussat: Friendly staff

Miinukset: Older facility , needs updating

Plussat: Loved it everyone was super nice

Plussat: N/A

Miinukset: So this hotel was cheap. 161$ for two nights. Cool. I walked in and it smelled like straight body odor. Then there were two dudes asking for a refund due to nasty room. Should have been my red flag. But all other rooms were booked at the other hotels. I paid and walked down the hallway. And it looked like it was fixing to be demolished or something. Writing and huge Xs on the walls. I get in my room and even though it was a no smoking room it smelled like someone had smoked in it. The room was not very clean at all. I go to the bathroom and there was a ROACH crawling on the floor. I took a picture of it and sent it to a bug expert. It was a juvenile German roach. What the hell!? I checked the beds for bed bugs but didn't find any nor did I see any more roaches. But I was so paranoid that I didn't sleep well and left as soon as I could. I had to wash my entire suitcase just to be sure I didn't bring home any roaches or bed bugs. Will NOT stay there again!

Plussat: Clean bed and no carpet on room floor

Miinukset: Under renovation. Breakfast was barely continental. Dirty rag laying in sink in the room

Plussat: Cleanliness.

Miinukset: Availability of the morning food

Plussat: Staff knowledgeable (TJ) was incredibly helpful and knowledgeable about the area. Facility was clean and visible improvements were happening. Hopefully the showers are next. Was clean but antiquated.

Miinukset: Bathroom shower needs updating

Plussat: The check in person (Brenda) was outstanding.

Plussat: Price

Miinukset: No television due to internet outage. There were ants in the room and saw a silverfish bug hanging out

Miinukset: water pressure wasn't the best and toilets didn't flush very good. (2 or 3 times to complete flush)

Plussat: Easy to get to, very easy check in and I was especially pleased to find that this is a "non smoking" hotel. Many other places may have a non smoking section or rooms, but the smell always drifts around. We'll stay here again when in the area.

Plussat: The staff was very friendly. The beds were comfy. Heater and A/C worked great. No complaints about the room, building, or staff.

Miinukset: The breakfast selection was very slim. Only waffles, Toast, mini muffins, & Oatmeal packs. Nothing quick if you're in a hurry.

Plussat: CHeck in desk guy fabulous Nite guy pitiful Morning girl dour bath tub broke Let me check out at 12:00 great Having a fridge great. Not many tv channels bummer Location and people hanging out on grounds scary Will not go back

Plussat: Nothing!

Miinukset: I arrived before 6PM on a Saturday. Room AC would not turn on. Called front desk & told receptionist that the AC was not working. She told me the maintenance guy was not working and that the hotel was booked, you can check out. There were other rooms ava

Miinukset: low water pressure, one day no room service, hot food cold

Plussat: Location.

Miinukset: Breakfast.

Plussat: Accommodating staff.

Plussat: The check in was on time and professional. The breakfast was very good and our room was very clean. Thank you.

Miinukset: If anything a little more discount would have been helpful.

Plussat: Location

Miinukset: The rooms were still dirty. The room had a view of a brick wall. The room still had someone else's food from the night before in the microwave. The room was nothing like the pictures on the website. I had to move the microwave to be able to use it.

Plussat: The proximity to a major highway.

Miinukset: The location is circuitous to access. One family member missed a turn, had to travel several miles, and then return in order to access the correct exit to the motel.

Plussat: Nothing! I was having work done in my house which required power to be off and it wasn’t done before cold weather hit (20 degree weather) they wouldn’t rent to locals at all.

Plussat: The breakfast was decent. I appreciated that you had Decaf Coffee. I like that was no carpeting in the room, which made it feel cleaner.

Miinukset: I didn't like the powdered scrambled eggs on the breakfast buffet. A hard boiled egg would be a better choice.

Plussat: The property was close to where my family stayed, so very convent.

Miinukset: They need to redo the ceiling. It was peeling in some areas.

Plussat: The location

Miinukset: There were NO elevators, and the motel was almost completely empty. Yet, they put me on the second floor. I'm 69 years old. Having to drag my luggage to a second floor was not convenient.

Miinukset: The beds looked like kids beds and not very comfortable.

Plussat: Nice room

Miinukset: Construction in process Loud workers Person at desk way less than professional “Free” breakfast was garbage No decaf coffee “cause nobody drinks that cra

Plussat: The pillow top mattress was pretty soft and comfortable.

Miinukset: The manager was very rude and condescending.

Plussat: Lisa, the front desk lady tried her best to fix the problems with our room.

Miinukset: The room was not clean. There were dead bugs in the corners, spider webs, hairs in the sink, the surfaces were sticky and there were stains on the sheets. I was shown 2 other rooms, neither were any better.

Plussat: Nothing very rude , gave us a smoking room which was a no go because our daughter has allergies. Then gave us a non smoking room that the floor was wet and flooded . We went to another hotel .

Miinukset: Everything , staff was rude , hotel was dirty , room floor was flooded with water and rooms smelled horrible.

Plussat: rooms were clean

Miinukset: on a busy road. Gave you two tiny pillows to sleep on and hand towels instead of bath towels.

Plussat: Nothing

Miinukset: Door would not lock, paint fumes, room not cleaned, shower would not turn in, terrible

Plussat: Room was spacious and clean.

Miinukset: Noisy with traffic and sirens. Outside stairs to 2nd floor precarious, rusty from salt in winter. Would not stay there again.

Miinukset: Bed bugs on sheet, lock on the door was broken

Plussat: The room was clean

Miinukset: The manager is deceitful

Plussat: price was ok

Miinukset: Bugs got about 10 bites from fleas to spiders And no breakfast and that was maybe a good thing?

Plussat: nothing at all to like about this hotel

Miinukset: toilet was broken and would not flush. filthiest room ive ever been in.

Plussat: Nothing

Miinukset: I have contacted the better business bureau about them . Roaches everywhere , used condoms and dirty sheets in drawers . The beds not made at all and holes in ceiling roaches on beds and walls. All walls were dirty and microwave was beyond nasty. The entire room was terrible and we went right back to front desk and told them all this and was told it was your responsibility to reimburse us not there's and they didn't have another room and did not even offer to send someone to look or clean up. I understand policies but when there are hazards in the room such as bodily fluids and you don't do anything about it as a business owner either way it is ridiculous. My wife was told yesterday that booking.com said they would take care of it today and after riding for 3 extra hours looking for a room with multiple sclerosis and this put a mental strain on me as well as physical. I am only at the beginning of future actions towards this company and have no issues with booking.com they could not have done anything immediately so as long as they reimburse me they have no issues