Hereford hotellia

Plussat: We are regular visitors to Hereford and always stay at NO21. You couldn't wish for a better host.

Miinukset: No complaints.

Plussat: Absolutely everything, extra large rooms with massive bathroom, flat screen tv, plenty of coffee / tea / sugar / hot chocolate etc, fridge that you can help yourself too with juices, dog friendly! Which is why we always choose this place and they don’t charge extra like most places either. Hosts are really lovely, always chatty and friendly, and the breakfast menu and food they provide in the morning is 5*

Miinukset: Nothing that we didn’t like.

Plussat: the bad was so comfy. the breakfast was great and there was plenty of selection. I also enjoyed the comunial fridge int he dining room. staff where all very friendly and welcoming.

Miinukset: the pin code needed to enter, as a blind person I found it hard to see, I can also imagine this the case after a few drinks.

Plussat: Very warm and comfortable with an excellent breakfast.

Miinukset: Having a four poster bed reduced the lighting for reading at night so a little dim for older eyes!

Plussat: The breakfast was delicious.

Plussat: Homely and cosy

Plussat: The beautiful 1912 house was well situated near to Hereford town centre and the train station. It was spotlessly clean and very welcoming to us and our little dog. Jane and the staff were accommodating and friendly and the breakfast was incredible! Very comfortable beds and a modern well functioning en-suite bathroom. The B&B was tastefully decorated in a style sympathetic to the original period. It had a very homely feel and we would happily stay here again.

Miinukset: Due to the age of the house, there is no double glazing, so the room was a bit chilly, but the Four-poster bed was so warm and cosy it really didn’t matter. Anyone who is less mobile would be unable to stay here as there are lots of stairs to negotiate.

Plussat: A thoughtfully planned facility, using 'Utility' type furniture made well from limited materials available at the time.

Miinukset: The welcome and care.

Plussat: Really nice rooms and the owners were friendly and welcoming. Great breakfast too.

Plussat: Excellent property and the owners are really lovely and welcoming.

Plussat: The owners were proud individuals who valued their own place and ensured that everything was ok. The facility was very close to the centre for shopping and the owners provided information to places to eat. Car parking facility provided.

Plussat: A very warm welcome. I loved the fact we had fresh milk for tea and coffee stored in a small fridge. Breakfast was excellent. A great location, really love room. I would definitely recommend a stay here. We are planning to go back

Plussat: Attention to detail. The owners are clearly (and rightly) very proud of their business.

Plussat: Staff were excellent along with the hotel as a whole!

Miinukset: Nothing, all good!

Plussat: Lovely place, made to feel really welcome and the bacon at breakfast was awesome.

Plussat: Easy to find and park, very clean comfortable and welcoming. There’s a huge choice in Hereford but Somerville is one of the better ones by far

Plussat: We cannot speak highly enough of this lovely hotel. From the warm welcome on a horrible rainy afternoon to the meals etc, we could not find fault. The bedroom was roomy & the bed very comfortable, the meals were beautifully prepared & presented, very more-ish too ! We would like to extend a special thanks to Sam & his team, you really have spoilt us for anywhere else, we do hope to return again.

Miinukset: ????

Plussat: Good size room. Nicely decorated. Plenty of seating areas for a relaxed drink. Close to Ross on Wye Town. Good dinner. Great attentive staff.

Miinukset: A little confusing how to turn on the power shower.

Plussat: Friendly warm greeting cosy relaxing areas wonderful dining experience.

Miinukset: nothing

Plussat: I liked everything.

Miinukset: Nothing at all. They have it right.

Plussat: Owners and staff are friendly and efficient and obviously want you to enjoy your stay. Very comfortable room and good breakfast.

Miinukset: I can't think of anything we didn't like

Plussat: All the staff we met were very attentive. We were greeted and checked in as soon as we arrived. The room was clean, quiet and comfortable, and we did appreciate having fresh milk for in room coffee available on the landing. Breakfast was freshly cooked and arrived quickly. We were attending an afternoon party at the hotel, and this was also very well run.

Plussat: Character, charm, quiet location. Recommended.

Plussat: Warm, welcoming, good food

Miinukset: Nothing

Plussat: Lovely landlords

Miinukset: Difficult to find at night. But landlord was very helpful

Plussat: Really lovely cozy, welcoming B&B. Really friendly, helpful owners. Delicious breakfast!

Plussat: The host greeted me by name, which made us feel welcome. She showed us up to the room and explained all the facilities that were available. The room had an en suite bathroom which was newly renovated and was very clean. Towels were provided in the room also. In the morning there was lots available at breakfast and the host was very attentive and made sure we were well catered for. A beautiful house and a very pleasant stay. I would highly recommend Trelough House!!:)

Plussat: Fabulous house with lots or character and the hosts couldn't do enough for you. The room was large and clean and the breakfast was delicious. We will definitely be returning very soon!

Miinukset: A little difficult to initially find but that may be mainly down to our sat nav.

Plussat: Beautiful house and garden. Very welcoming hosts, who could not have been more helpful and engaging.

Miinukset: Nothing

Plussat: We had a wonderful stay at Trellough house and we can't recommend this hidden gem enough. We were attending our friends wedding at the Haybarn wedding venue in Ewyas Harald and this was ideally located between the venue and Hereford. The architecture of the guesthouse is beautiful and you really get the feel you are in a stately home full of character and history. The room was very well decorated with a new ensuite and we had a very comfortable stay. There was plenty of fresh homemade food for breakfast in a beautiful dining room with genuine antique artwork. We were given a very warm and genuine welcome during our stay and the owners provide a very relaxed environment for guests. We look forward to coming back some time again.

Plussat: A beautiful old house which the owners are carefully restoring bit by bit. A large powerful shower in a clean bathroom and a huge bed with crisp white sheets and plenty of tea & biscuits in the spacious bedroom. We had the deepest, most peaceful sleep and in the morning we were treated to a delicious cooked breakfast in the lovely dining room with its period features and interesting history. Warm and welcoming hosts who were friendly and interesting to talk to. Everything was easy and we had a really pleasant stay, thank you!

Plussat: The location, the modern bathroom coupled with a more traditional decor in the bedroom The owners going out of their way to accommodate our need to have the key earlier in the day. The coffee at breakfast was also really good.

Miinukset: There was very little we didn't like. Perhaps sharing a table at breakfast with others ... but then others would see this as a positive.

Plussat: Our host (Ben I think....apologies) was great. Personable, friendly and cooks perfect bacon! The rooms are beautifully appointed and each is unique. I look forward to going back.

Miinukset: My only gripe was road noise which is not in the control of the establishment but I would probably request a room further back next time.

Plussat: Friendly owner, location good.

Miinukset: Room was far too small. Towels and sheets and bedcovers needed renewing. Staff were very untidy and unkempt. Breakfast egg overdone and beans tasted like they had been left in the fridge.

Plussat: Quirky decorations

Miinukset: Breakfast, but he was a bit rushed. still perfectly alright.

Miinukset: My only complaint was that it was very cold in my room, the radiator only seemed to be for a couple hours a day and not when I was in the room. The night was very cold.

Plussat: The apartment was perfect for the 3 of us and Ben and the other staff could not have been more helpful! Breakfast served in the apartment was great as was the little private garden area. Close to the centre of town and plenty of parking. When we visit again it will definitely be our first port of call!

Plussat: I have looked at other reviews and do not understand the negative approach. We stayed in three rooms as a family. It feels sometimes that people feel it’s their job to point out the things that annoy them personally but really they are not that important. My lovely wife sometimes is a bit late with my breakfast and the wifi does not work well at home but these points are a one off are really not worth me giving her a 6/10. A balanced review is fair review. Ben in my opinion does everything he can to ensure you have a good stay and that’s worth 10 out of 10 in my books. From the moment we booked we loved the personal service. It’s quirky and Ben has a great sense of humour. The bed and breakfast (yes it is a b&b not the savoy hotel) is clean, character property with a great breakfast. If you want value and a nice place with some older but perfectly functional fittings this is your place. If not a premier inn will give you the sanitised non personalised corporate hotel room. Keep the good work up Ben.

Miinukset: Nothing

Plussat: Liked or loved all of it. Quirky and unusual apartment (the Garden one). Quite comfortable, if a little small for three people, one of whom in our party is not a small person. Staff friendly and helpful and served us a lovely breakfast in our room. Holly House has good off-road parking and is super-handily placed for the town. Great for a one night stopover whilst visiting family nearby. I imagine the separate little patio area outside would be lovely in good weather.

Miinukset: The Garden apartment is long and narrow. The sleeping area for the third person is in the kitchen/living area. Probably better for two people rather than three to be honest although it would depend on their relative sizes! Having said that it was perfectly fine for one night and everything else is good or great.

Plussat: Location Breakfast & cleanliness

Miinukset: Quite noisy from other rooms, bed was a bit cramped in the room, no bath even though I requested a bath

Plussat: Great breakfast. Very friendly and helpful owners - nothing too much trouble

Miinukset: Nothing we didn't like. This did not affect us but says it is licensed which is really a fridge with drinks that you can buy - maybe slightly misleading.

Plussat: Close to the town. Lovely staff.

Plussat: A little different being made up of roux terraced houses with good parking and close to the city center.

Miinukset: Breakfast was served between 7.00 and 9.00am, which is ok for business clients who have to get off to work. In most places we have stayed at the weekend breakfast is normally on till at least 10.00am. I think the owners should review this. On Saturday morning, half way through my breakfast and at 8.57 I was asked if I had finished with the hot food, I stated i hadn’t even started. So I went up and served myself. As soon as I did this the lady very quickly removed all the hot food and took it back into the kitchen. At 9.02 a couple came down for breakfast and they were told they were too late, so they left very dissatisfied. IT WOULD HAVE TAKEN ONE MINUTE FOR THE STAFF MEMBER TO GO BACK INTO THE KITCHEN AND PLATE UP A HOT BREAKFAST. Again at 9.05 two ladies came in and were told the same, you are too late!!, they had a discussion and went off to have breakfast in town. This was deplorable by the staff, the toaster was switched off and all the food removed far too soon. To me they either demon they wanted to leave work ear or eat the food for themselves!

Plussat: The staff were exceptionally friendly and welcoming. Great location close to Hereford centre. Will use again

Miinukset: The shower cubicle was a little on the small side but I am a larger gentleman so probably a sign I need to lose a little weight

Plussat: Very good

Miinukset: Nothing

Plussat: Lovely cooked buffet breakfast

Miinukset: Bed could have been more comfortable. Serve proper coffee rather than instant. Could of had pod machine for guests to make their own

Plussat: Pleasant staff, good breakfast

Miinukset: Little bit of road noise but I am a light sleeper

Plussat: Location, views, staff

Miinukset: Bathroom fittings, no room to put toiletries etc, nowhere to hang coats

Plussat: Very clean and comfortable. Staff was nice too. Very quiet place with nice view

Miinukset: Limited breakfast menu

Plussat: The views from the room were lovely and decor in the room was tastefully done. Excellent value for money for a night in the hotel.

Miinukset: Restaurant was a little overpriced for the food you got. Breakfast was an additional £10 each for continental. The bathroom in the room could do with a refurb.

Plussat: We are regular visitors here. Its a really friendly clean comfortable place to stay.

Plussat: Excellent location, very friendly and helpfil Staff. Bed very comfortable. Loved the setting and decking area and rooms were very well cleaned.

Miinukset: At times waited too long to be served at mealtimes. More Staff needed at busy times. Fresh fruit at Breakfast is a must. Larger Bath towels also.

Plussat: Staff were very helpful and polite. The room was very comfortable and clean. The restaurant and bar was great as well and the food was delicious.

Miinukset: The only negative was that we had a room on the ground floor that looked into the grounds that was lovely but it needed a net curtain on the middle window for privacy as there is a seated terrace right outside of that window.

Plussat: The views and scenery. the décor was pleasant.

Miinukset: The room, kept awake by some heavy footed people above and could hear every movement and motion throughout the night. Staff very few and far between. Commented about the room on leaving and reception did not seem to be bothered This place felt more like an old peoples home to be honest

Plussat: Good service and great breakfast

Miinukset: There was a bit of a drain smell in the room

Plussat: Lovely location great that they allowed our dogyto stay with us.

Miinukset: Really needs a good tidy up.

Plussat: Staff friendly and helpful, but avoid the house keeper! Food excellent in the cosy comfy pub, and great place if you have dogs.

Miinukset: Shower good but need a new shower head as it was broken, shower door broken and replaced with curtain, toilet roll holder hang on wall and fell off each time you touched it. And after a long stay you would have expected the bed linen to have been changed once at least. However I would stay again

Plussat: Excellent old building full of character with great facilities. The pub was closing early so they rang to let us know. Able to get an early Sunday roast that was delicious. The staff were fantastic and the breakfast first rate.

Miinukset: There was not a thing we didn’t like about it.

Plussat: Location was great and the hotel was lovely. Breakfast really good too No extra charge for pets which was a bonus

Miinukset: Room was a little but dated, but this is to be expected for pet friendly. This was outweighed by how spacious it was.

Miinukset: I didn’t realise when it says pets welcome there allowed to stay in the rooms , I’m Asthmatic and wasn’t happy about this knowing at some point animals had stayed in Our room , the hallways smelt of animals too, the white hand rail leading to the rooms were thick grime so were the door handles , in my room I had black socks on and dog hairs were stuck to my socks , all rooms were booked out so I was stuck

Plussat: Food was very good. Old charm of place

Miinukset: Cold

Plussat: Good value for money with a comfortable room and well stocked tea/coffee facility.

Miinukset: Steep stairs up to the room.

Plussat: Was recently refurbished so lovely and clean. Beds on the firm side and shower was a bit tricky to get the right temp. Also rooms very dark so trying to do make up fir night out while bathroom was still in use was a pain. But had a great time there and would go back

Miinukset: Lighting Hard bed

Plussat: The location and the comfortable bed. It was ideal to have a lovely room where you could read and have a cup of tea

Miinukset: Olimme 1 kerroksen huoneessa no 103. Huone toosii pimeä, ainoastaan yksi tuoli. Ikkunoista ei tullut valoa, koska rakennustelineitä ikkunan takana. Emme siis voineet tietää edes sitä minkälainen sää oli.Matkaseurueemme muut jäsenet , 15 henkilöä majoitettiin 2:s kerrokseen. Kaikilla paljon valoisammat/viihtyisimmät huoneet, joissa oli kaikissa 2 nojatuolia. Mielestäni meidän olisi pitänyt saada huoneisto huomattavasti halvella kuin muut.

Plussat: We had a lunch party for 18 and were so pleased with the standard of service from every member of staff.

Plussat: I know Hereford and the Green Dragon well, it is located perfectly for the tourist needing access to those must see spots. There is parking which is difficult in Hereford but if you don’t need to use your car leave it as you could come back to find no free spaces. Staff were friendly and helpful.

Miinukset: It has been a sad sight long away from it’s former glory. This visit, there was a massive refurbishment going on which continued even in the early hours (6am although we never heard them). We were warned about it and though it was a building site with workman everywhere to be honest it wasn’t a real inconvenience except we had no hot water the evening we arrived but it was there in the morning. The staff on duty explained this to us which we accepted.

Plussat: It’s location Evening waiting staff in restaurant

Miinukset: Hotel has supposedly been refurbished last year Supposed to be a superior room but that’s debatable... premiere Inns far superior Low levels of light in bedroom Dirty light fittings in bathroom Cracked windows Dirty nets at Windows Poorly controlled shower Inconsistent staff uniforms at breakfast... one looked as if she should be washing up...no interraction from wait staff Staff in evening very good Public rooms look like they’ve had a refurbishment.... shame the same couldn’t be said for bedrooms and corridors

Plussat: Breakfast was good

Miinukset: Very noisy location. Had little sleep due to constant traffic. Lack of double glazed windows mainly to blame.

Plussat: Perfectly located, clean and tidy.

Miinukset: Not enough sockets in the room for chargers etc, bed was a little uncomfortable. Bar was closed but it was NYE

Plussat: Rebooked elsewhere; to dissatisfied and surprised booking .com advertise this establishment I should be given a full refund for the inconvienience and stress this has caused I tried to call the hotel 5x times today on 01432 265925 after 9am and no one is picking up. PS SEE PHOTOGRAPH ATTACHED!!

Miinukset: Did not have any breakfast, the curtisy at the reception was below par not at all inviting the toilet took 4 attempts before I could get it to flush and the kettle plud was held together with white electrical tape (health & safety issues) I arrived around 7 pm took my son and his family to the witherspoon pub for a meal, when back to my room rang the travel lodge in hereford hr4 0ef and rebooked there at a suprisingly reduced price for the same room £42.00 fantastic room and facilities and the greeting was very open and smiley

Plussat: Excellent location. Kind staff. Clean rooms