Hotellit lähellä Gloucestershire

Plussat: Breakfast was well cooked. There was plenty of choice. The buffet table was well stocked. There were lots of little extras - welcome gin and tonic, snack box in the room. Parking was arranged easily.

Miinukset: The room was a bit small. we only stayed for one night, so it was fine. It would have been a great room in the summer as it had a large balcony, which we would have used if the temperature wan't subzero!

Plussat: Great location and attentive staff.

Miinukset: Breakfast and the bathrooms.

Plussat: Lovely property! Beautiful spacious room and gorgeous common room to enjoy the honesty bar and relax. Excellent and friendly host. And breakfast was delicious!

Miinukset: Nothing

Plussat: Excellent breakfast and location perfect for town centre.

Miinukset: Squeaky bathroom door !

Plussat: Lovely host and a great welcome Nice location and lots of extras available

Miinukset: Bed wasn’t massively comfortable and every slight movement resulted in a load creak from the four poster bed

Plussat: everything above would recommend and certainly stay again

Plussat: Friendly staff and service.

Miinukset: Times for breakfast a bit too late

Plussat: Perfect location, clean, excellent breakfast, really friendly hosts

Plussat: Fabulous breakfast, lovely host

Miinukset: Room and bed rather small, think could have upgraded but too late when in the room.

Plussat: Just fitted my needs perfectly. Close to where I needed to be/the centre, able to unload outside and parking turned out to be very easy, good bed, good shower, good breakfast, I could access Wi-fi and I could work fine in the room. There was even somewhere you could get drinks late at night, although I didn’t use it. Staff were friendly/welcoming and nothing was too much trouble. Stayed in Room 1. I’m sure I’ll use it again.

Miinukset: Everything was great for me

Plussat: Lovely property very close to shops and good restaurants. Beautiful room and one of the best breakfasts I have had. We will be returning.

Miinukset: Nothing

Plussat: The location was perfect for our trip, close to the centre. The hotel owners and staff were extremely helpful. Information provided was very useful

Miinukset: Nothing

Plussat: Great location, great breakfast, nice bar, nice room, clean.

Miinukset: Would be good if breakfast could be extended to 9:30am

Plussat: Pleasant stay no problems would stay again

Miinukset: The parking

Plussat: Extremely kind hospitality of owners and the very delicious homemade jam at breakfast.

Miinukset: N/A

Plussat: Friendly host. Lovely breakfast.

Miinukset: Nothing.

Plussat: Clean, good facilities - large wet room, wardrobe, tea, coffee, hot choc, etc. Delicious bfast. Lovely towels - meant to ask how they keep them so soft!! Really good.

Plussat: Good Breakfast and Location very clean

Miinukset: Small tv can't read subtitles

Plussat: Very thoughtful facilities in the room. Very friendly owners and made me feel at home.

Plussat: Friendliness of greeting and host. Comfortable bed and excellent breakfast.

Miinukset: Finding it in the dark on a very wet night!

Plussat: We liked the idea of a separate entrance for B&B people. It didn't disrupt the life of the owners.

Miinukset: Can't think of anything.

Plussat: One of the best places I've ever stayed at. The hosts are nice and lovely, the room is cozy and clean, the breakfast is tasty, the dog is cute. I'm grateful for such an attitude. Definitely would stay there again and again.

Plussat: BATHROOM WAS MODERN AND WELL FURNISHED. LOCATION CONVENIENT FOR CHELTENHAM CENTRE. COMFORTABLE BED AND WELL FURNISHED

Miinukset: COOKED BUFFET BREAKFAST - LEATHER BACON - SCRAMBLED EGGS ONLY EGG OPTION - EXPECTED AT LEAST IN THIS PROPERTY THAT BREAKFAST WOULD BE INDIVIDUALLY PREPARED AND SERVED. FOUR SHORT FLIGHTS OF STAIRS FOR PEOPLE WITH ADVANCING YEARS - HMMMM.

Plussat: Everything about this property was exceptional, most beautiful house, great welcome and the friendliest staff you could ask for. Will definitely stay again

Miinukset: Nothing

Plussat: A lovely place to stay, staff friendly and rooms nice. Been going back for a few years and will return.

Plussat: Excellent location in Cheltenham with ample free off-road parking. The room was quiet, comfortable and well equipped, with a generous minibar (which I didn't need as i don't drink alcohol) plus a kettle and even a very small bottle of milk in the fridge which I really appreciated as i tend to drink coffee white.

Miinukset: Nothing - happy with it.

Plussat: Easy late check in, exceptional room presentation.

Miinukset: It would be welcome to have a 'free' bottle of mineral water in the room.

Plussat: Beautiful House and very well manicured garden. Nice lounge with honesty bar for night cap. Elegant breakfast room.

Miinukset: Our smaller double lower level was adequate for one night but very hot! And you could hear next door all night long! You were woken by the clomping staff preparing for breakfast back & forth for hours before breakfast time.

Plussat: A really lovely stay! Friendly staff, clean and thoughtful touches in the room.

Miinukset: It was a little loud next to the main road but a really nice experience overall.

Plussat: We love everything about this hotel. Extremely well managed, beautiful touches such as well stocked tea and coffee facilities in the room, the little bottle of fresh milk, the trust bar in the lounge, friendly and helpful staff, everything very clean and lovely breakfast. Will be my hotel of choice in Cheltenham from now on.

Miinukset: I cannot say anything bad about this hotel. Truly excellent in every way - keep up the good work.

Plussat: Staff very helpful and friendly. Everywhere clean with top quality fitments and planning of rooms, lighting etc. Good advice re an Indian restaurant. Street map provided. Excellent free WiFi. Nice little touches e.g. fresh milk (in mini bar) supplied with tea/cofffee facilities. Hairdryer supplied in room. Large thick towels supplied. Honest bar available in lounge. Tea/coffee available to help yourself in the conservatory. Fee morning newspapers available near dining room. Lovely freshly cooked breakfast. Only 15 minute walk to town centre. Free parking.

Miinukset: Leaving !

Plussat: Was very friendly food was excellent we had a cooked breakfast everything was perfect

Miinukset: Comfortable & parking

Plussat: Very comfy bed and spacious room. Super breakfast and very convenient location, only 10 min walk from great restaurants and shops. Free parking at the property was an extra bonus. Lovely friendly hosts made us feel very welcome.

Plussat: The friendlyness of the owners and just everything about the place. I loved the breakfast.

Miinukset: There was nothing that I did not like

Plussat: Great breakfast, good choice and freshly cooked. Good location and quiet.

Miinukset: Nothing

Plussat: Great location, amazing host, beautiful interior and the breakfast was Devine.

Miinukset: Nothing

Plussat: Staff, building and location are all fantastic

Miinukset: N/A

Plussat: Excellent breakfast cooked to order. Very convenient for railway station and located in a quiet road, the town centre is about 10 mins walk from the hotel.

Plussat: Comfortable bed and bedding

Miinukset: We stayed in the gatehouse, obviously there had been a problem with the drains because one could smell the damp! However the pungent air freshener helped to disguise the problem Tried to plug in I phone and the casing to the plug fell off My husband required a shave in the morning and shaver point did not work! Reported to reception however they could not provide an alternative ie hand held shaver and cream therefore for £194 for a night this should have been checked

Plussat: Staff were all excellent. Very helpful and friendly. Massage one of the best.

Plussat: Amazing setting, beautiful 400 year old property with great Spa facilities. Every single member of staff was extremely helpful and welcoming.

Plussat: The hotel architecture and decor was beautiful. The room was very spacious, and the bathroom luxurious. The hotel was located next to the Cotswolds Way, with lovely walks and views.

Miinukset: We did not use the spa facilities because of the high charge per person. We felt guests staying at the hotel should have free use of these facilities.

Plussat: The whole experience was first class. Food ,staff,and general ambience of this hotel is 5star status. Always stay here when in the area.

Miinukset: Nothing.

Plussat: A beautiful 16th century Manor House set in glorious Cotswolds countryside. The building had been tastefully restored and decorated in a chic country house style. Our room was enormous and comfortable, with excellent, immaculately clean facilities. Staff were all friendly, approachable and attentive. Dinner in the restaurant was, we both agreed, among the finest dining experiences we’ve ever enjoyed. Breakfast and bar/lounge meals were also very good. We enjoyed an afternoon using the spa facilities which were a luxurious and spotlessly clean environment in which to spend a relaxing few hours. A glass of chilled Prosecco in the spa lounge was the icing on the cake. We ended our short break at Greenway feeling spoilt rotten and thoroughly relaxed. Outstanding.

Miinukset: Nothing to dislike.

Plussat: The Ambience and friendly staff especially in reception.

Miinukset: The evening menu a little too fussy

Plussat: Bedding

Miinukset: Loved our visit. Staff attentive, Michael was a star, great beds, excellent

Plussat: Location and very elegant

Plussat: Friendly staff, comfortable room, impressive building

Plussat: Pleasant, welcoming and professional staff at this very well presented hotel in a fantastic location for visiting Cheltenham. Enjoyed a relaxing drink in chilled atmosphere of the bar. Bed was very comfortable and the period features of the hotel were lovely. Will stay again.

Miinukset: Minor issues only - could not locate the breakfast menu or cost in our room/on the website and unable to use the 'token' to exit the carpark, had to buzz the intercom to have the barrier raised.

Plussat: We come to Cheltenham every year for a concert and always stay at The Queens. It never lets us down. Very comfortable stylish hotel.Good breakfast- lots of choice and good service.

Miinukset: Heating in the bredroms can be overpowering and there was unusually alot of noise outside due to builders during the day- unavoidable and angry people in the gardens in the night ...unusual!

Plussat: Location is superb

Miinukset: No parking available on arrival ! Parking additional £13.50 charge for 24hours. Bat shuts at 11pm and you can’t get a drink unless room service. No complimentary water! Room cost over £230 for a night. Not value for money. Need to up their game to compete with better local hotels.

Plussat: Central position

Miinukset: Room was cold and we were not advised car park was not in use b4 arriving which was a nuisance as difficult to find parking in town on a busy Saturday.

Plussat: breakfast was served promptly, good selection and very fresh

Miinukset: car parking is a chore. hotel car park is too small and onstreet parking is limited to 4 hours

Plussat: Great location. Stylish hotel

Miinukset: Car park is a bit tight but handy enough

Plussat: The restaurant was very good, relaxed and un-hurried, breakfast was quiet and relaxed and a beautiful eating area and all the staff we encountered were cheerful and accommodating

Miinukset: My only gripe is the cooked breakfast had alot of egg based options and as a non egg eater that's difficult, good selection of cereals and juices etc

Plussat: Had a lovely stay apart from breakfast

Miinukset: I wanted crepes but Was told they had run out. I had to wait 20 mins for eggs benedict which came with cold hollandaise sauce. What made it worse was the couple next to us came down after us and had their cooked breakfast within 5 mins. Not a great experience

Plussat: The excellent service

Miinukset: The overhead lighting was dim and the plumbing was noisy

Plussat: Fantastic room. The only problem was that it was too hot! It was difficult to cool it down.

Miinukset: The restaurant menu needs rethinking. I could not recommend it for dinner/supper.

Plussat: Good breakfast. Friendly helpful staff, Good big shower

Plussat: Staff were very helpful and friendly

Miinukset: Nothing about the hotel but booking with Kayak was terrible

Plussat: Very friendly staff. Walked to book in and the staff were very helpful and friendly, made us feel very at ease. Car parking facilities are good, not worried about finding a space.

Miinukset: Beds weren't the most comfortable and the bathroom pod is not something I am keen on. The pod was clean but the drains were smelly and a bit off putting.

Plussat: Nice clean and comfortable room

Miinukset: Choice of breakfast

Plussat: Streaky bacon isn’t a suitable description for 75% fat bits of bacon. Breakfast was poor.

Plussat: Good location, good food, friendly staff

Miinukset: Nothing

Plussat: Excellent location. Good parking. Friendly staff

Plussat: Cleanliness and staff.

Plussat: Nice room, friendly staff. Good breakfast

Miinukset: Windows were drafty.

Plussat: BREAKFAST - REASONABLE CHOICE BUT HOT FOOD WAS LUKE WARM, POOR CHOICE OF COFFEES

Miinukset: PILLOWS

Plussat: Thought the breakfast was excellent, staff very friendly. Beds were a little soft for our liking and room very hot but that’s personal opinion. Nice that they let us park all day even after we checked out .. very good

Plussat: Friendly staff

Miinukset: Heating wasn't. Very warm bath needs replacing looks like it had been resprayed at one time' however paint was coming away not cosy to lay onto the surface

Miinukset: £12 for a double gin and lemonade far to expensive

Plussat: Lovely hotel on the inside, friendly staff and great facilities.

Plussat: Clean and modern

Miinukset: Could hear other residents in rooms next door quite clear.

Plussat: A good location for visiting Chelteham centre - shopping was good. A regular bus service runs from just outside the hotel. The hotel was welcoming and provided space for quiet evening chat.

Miinukset: The room was cool and no amount of trying to reset the thermostat made much difference. The car park has charges even for those staying for more than one night. The wifi was weak and it was much easier to go on-line for data on the phone with wifi setting off.

Miinukset: Majoitusjärjestely ei vastannut tehtyä varausta ja asiakas lähetettiin huoneeseen jota hän ei ollut varannut. Ravintolan taso oli surkea (Hampurilaisen pihti onnistuttiin polttamaan ja ranksalaiset olivat vetisiä !).

Plussat: All the Holiday Inn staff we met were welcoming, alert and very willing to be of help. Also when passing them in the corridor etc. they were courteous and helpful. Our room was clean, comfortable and quiet as requested. We enjoyed using the gym and pool area which opened at a good time for us, and the breakfast was excellent. One evening we ate in the restaurant and the food choice was good and reasonably priced. The waiting staff were attentive and polite.

Miinukset: We thought at breakfast there could be some specific food choices for vegans rather than just having to avoid choices that contained animal products. For example a soya based yogurt to have with the prepared fruit etc. would be good.

Plussat: Bed very clean and comfortable. Staff all very helpful, a credit to Holiday Inn.

Miinukset: Cold bedroom. Heating poor. Had to bring us a heater. Towel rail didnt work. Furniture very tired. In our view, needs a refurb. Sealant in bathroom mouldy, could have been cleaner.

Plussat: Liked food, liked room and friendly staff one member if staff at front desk was amazing name was John

Miinukset: Room needed updating, sink wasnt cleaned properly or the bath before we got the room. Spa needed some updating as well

Plussat: Staff were friendly and were trying their best

Miinukset: Staff could not cope with the number of guests. Tables in the bar, dining room and temporary dining room were left dirty so nowhere to sit. 30 min wait for keptup. Executive room booked for 2 but only set up for one, with 1 robe, 1 chocolate bar and one chair

Plussat: Easily accessible, room was very clean. Breakfast was excellent

Miinukset: Room was very small

Plussat: Overall are very good. Lovely fireplace. Lovely breakfast and dinner. Lovely view field around hotel.

Miinukset: Disappointing of pool spa. We want to swim in just pool instead of spa packages but £25.00 per person per day to use spa packages! It’s lot of money! We thought is free for guests who to stay in hotel. The pool should be pay as you go separate from spa package.

Plussat: The breakfast was good as was the evening meal in the Hatherley Suite. NO complaints there!

Miinukset: The put me up bed was shocking - it dipped in the middle, very low to the floor and in desperate need of an upgrade. On the wall of the bedroom you could see dust when the wall light was switched on.

Plussat: Room and bathroom generally good with comfortable bed. Did not try spa so couldn't comment.

Miinukset: Cobwebs above the bed. Breakfast - hot food barely warm rest just ok.

Plussat: I was staying as we had a work Christmas party. The food was really nice Room was soundproof and the shower amazing

Plussat: Nice comfortable, quiet room. Breakfast was comprehensive and serving staff were polite.

Miinukset: Nothing

Plussat: The lounge settings were very impressive but as I was travelling alone I didn't use them. It would be nice to sit and drink with someone and chat.

Miinukset: The hotel does meander for with many rooms and there is no signage as to where reception is.

Plussat: The location is excellent close to Cheltenham and Gloucester . The room had recently been refurbished and was excellent. The food was good if a bit expensive . Lighter and cheaper food is available in the lounge sitting by a log stove

Miinukset: We booked into the restaurant on our first evening but there was also a large pre-booked party came in a bit later. They were seated at a long table and were very noisy, shouting from one end of the table to the other. I think that the hotel should have located them in another room or on a more circular or square table to reduce the impact of their noise on other people.

Plussat: Bed very comfortable. Excellent breakfast. Pleased there was an iron and ironing board in the room as well as a hair dryer. Nice fluffy towels. Very clean and quiet.

Miinukset: Room was small for the price. Lighting in the room was poor. Lack of sockets. A couple of bottles of water in the room would have been appreciated.