Hotellit lähellä Hilton Head

Plussat: It was perfect for 5 or 6 people. Plenty of space, clean, friendly, great location!!!! Would stay again, and would recommend to friend.

Plussat: The villa was well appointed and amazingly clean. The room FAR EXCEEDED our expectations!! From the property's security gate through check-in the stall exhibited warmth and professionalism not typically seen today. While not seen, the attention to detail and cleanliness of the room speaks highly of the housekeeping staff. The room and view were exceptional. The private balcony was wonderful. Very close to the beach, restaurants, and attractions. Hats off to the management for selecting and training these wonderful people!!

Miinukset: We didn't stay long enough!!

Plussat: Beautiful hotel!! Very clean and new. This was a condo unit with alk the amenities. Fully stocked kitchen and plenty of linens. Right on the beach with lots to do on the resort as well. We loved it.

Miinukset: No.

Plussat: The shower!

Miinukset: Room was kind of dull. All the same color. Couch and chairs were uncomfortable. Need a recliner for people with back problems. Blanket way too heavy.

Plussat: We have stayed here twice this year and will go back many more times. The hotel is fantastic and surroundings are just as nice.

Miinukset: No

Plussat: There was no breakfast option or restaurant.

Miinukset: No housekeeping services,No restaurant,No bar (the pool bar closed at 7). The workout room was small and the treadmill should at least face the courtyard for view. There were no activities or music at the pool. The price should have been less. The pool area did not offer towel drop-off or clean towels

Plussat: We loved staying here with our kids. Lots of things to do (walking on the beach, trying out all of the swimming pools and hot tubs, shuffle board, fooseball, large jenga, and scheduled resort activities such as s’mores bonfire and games).

Miinukset: Make sure you book in the location that is central to most of the action (ie not the garden view suites. Choose ocean view, courtyard view or Oceanside suites).

Miinukset: Very hard mattress..not what I would expect in such a nice villa. Very noisy cleaning xreq outside of the room in morning.

Plussat: Shuttle to beach is helpful and on time, pool area great for kids, grounds kept up nicely. Drinks and snacks at bar reasonably priced and good portions.

Miinukset: A little more cleaning of cobwebs on porch area.

Plussat: the ameneties

Miinukset: ice maker didn't work

Plussat: Pool was great.

Plussat: Everything

Miinukset: Some bugs in the unit

Plussat: Spaciousness of room; quiet location.

Miinukset: No.

Plussat: The amenities at the resort were great. The pool was amazing, and there was plenty to do. Movie night was amazing.

Miinukset: We were in a downstairs units, and the floors must be made of paper. We were kept up late each night and woke up early by the people above us. I thought they were doing american ninja warrior upstairs.

Plussat: Very nice rooms. Spacious for families. Clean.

Miinukset: The dryer in our room did not heat up well.

Plussat: We loved the pool and we loved the location. Also loved the spacious rooms!

Plussat: Clean, comfy, big beds, lovely bathrooms, right on the beach

Miinukset: The description led us to believe there was a hot tub in the room, however there wasnt. Its was some way away in the gym complex

Plussat: Clean, spacious rooms and gorgeous indoor pool. Resort has a lot of nice amenities and game options

Miinukset: We were expecting a view of some kind. When we booked, it said courtyard view. We have tree tops and woods.

Plussat: Everything. We liked the location, all the extras, the cleanliness, the beach nearby, the pools, walking the grounds, the s'mores around the bonfire, everything

Miinukset: We love everything here

Plussat: Everything

Plussat: Spacious 3 bedroom fully stocked. Beautiful grounds great fitness center easy access to the beach

Plussat: Heated pool, oceanfront.

Miinukset: Beds are a little on the stiff side. The small area between the bed and the wall is not being cleaned. My Son accidentally knocked a piece of clothing off the bed and when he picked it up, it was covered in dust and lint balls.

Plussat: The grounds are beautiful! The room was very clean.

Miinukset: The food was good, but not excellent & was very overpriced.

Plussat: The easy access to the beach!

Miinukset: Our view was not good. It was of the AC units. If we would have known we would have paid extra if we knew.

Plussat: Beautiful place, well kept & clean. Easy access to the beach. Staff friendly & accommodating. Second time staying here. Will go back again

Plussat: Amy is amazing! My card was charged too much money so I went downstairs and Amy got the whole situation together in a timely fashion. The resort is absolutely beautiful with private beach access. One major concern we had was the cleanliness due to COVID. The rooms were cleaned well. They even had a strip of tape on the door that read “Welcome to Sonesta” to ensure no one else went into our room after it was cleaned. The resort had a great process for refreshing towels and emptying trash bins. Will definitely stay again if I return to HHI!

Miinukset: The man at the bike rental place by the pool seemed like he either doesn’t enjoy his job, or didn’t feel like dealing with us when we went to rent bikes. He even tried to cut our time short until I requested for him to give us the full hour (it was 10:10 and he was telling us to bring them back at 11am). Parking late at night wasn’t great as we had to park further back. However, there were always free spaces.

Plussat: The beach

Miinukset: We reserved a king-accessible room and Sonesta did not know it should be accessible. In additional first entry: 1.blood on the bed sheet 2.battery on the safe had to be replaced, 3.refrigerator had to be replaced. Also restaurant loud,food mediocre

Miinukset: Wifi

Plussat: The rooms were very nice and spacious. The grounds were lovely. Staff was friendly.

Miinukset: We just thought the pool was a little run down and needed some redo. Was not very clean or clear.

Plussat: experiencing the ocean for the frist time

Miinukset: covid 19 had things limited

Plussat: Cleanliness, service, design, environment

Miinukset: Restaurant service

Plussat: Very clean room and comfortable bed. Beach easily accessible and the resort itself is breathtaking.

Miinukset: Due to Covid, some restrictions but that isn’t on the resort. I appreciate them taking precautions.

Plussat: Yes, Sonesta Resort Hilton Head Island exceeded my high expectations. I booked based on the beautiful photos of the resort & the outstanding reviews from past guests. A big thank you to the hotel concierge for making my birthday special. Thanks

Plussat: Staff

Miinukset: Market was sparse did not contain bread and many other basics. The room provided contained an eating area but no plates or silverware

Plussat: Beautiful pool, beach a few footsteps away. The staff, manager Sarah and Kelley at front desk were kind and supportive of concerns upon check in. Darius was a great server at pool side tables. Alesia and Kim were great servers around pool

Plussat: Nice staff

Miinukset: na

Plussat: Beachfront location. Also you could rent chairs/umbrellas from the hotel for $8 instead of $38 per day from the beach vendor.

Miinukset: I did not feel as though what you pay is equal to the level of hotel and I did not see the value for nearly the most expensive of the oceanfront hotels. It is overrated. If you don't like a million kids on vacation, this is not the place for you.

Plussat: Location and beach access

Miinukset: Needs updating There was a musty smell in the areas with carpeting

Plussat: The amenities were excellent

Plussat: great location

Miinukset: no

Plussat: Other than being on the ocean, which was important to my guest and I this was not a Four star resort...... decent staff and ok room but was old......

Plussat: Staff, cleanliness

Miinukset: Adult pool not open, other pool to crowded, people came down early and saved pool chairs with towels then left and came back later.

Plussat: Nothing

Miinukset: Rude staff, property dirty , smelled of a swamp or similar wasteland

Plussat: Pool and access to the beach

Miinukset: We have several issues with our room which never got fixed. I had additional charges to my room which I new nothing about. Very frustrating

Plussat: Right on the ocean.

Miinukset: Ice is on every other floor. Stayed on one and I had togo to two to get ice.

Plussat: It was a beautiful place to stay. Comfortable clean room. Excellent breakfast. Very helpful staff

Plussat: The location was great and having the access to the mini kitchen, was a plus and saved on food cost!!

Plussat: Location

Miinukset: More parking spaces are needed.

Plussat: Clean hotel. Nice rooms. New furniture

Miinukset: The seat from my bike was stolen and the hotel didn’t want to do anything about it

Plussat: Kind of an old-school beach hotel Old-school like from the 80s. Rooms are great and the service was fantastic as well

Miinukset: Hard to find a plug in the room and I can not speak to location only because I was there for a night on a work job

Plussat: The room was lovely. The staff was on point. The place was gorgeous and access to the beach was good id you know which beach to go to.

Miinukset: I cant think of anything we didnt like!!

Plussat: The location was ok. And it seemed to be clean.

Miinukset: Room was not as promised. Noise level was awful.

Plussat: Breakfast was grab and go due to covid, still provided nutrients needed to start your day.

Plussat: Great location, large room with all the amenities needed for the kitchen. Loved having plenty of room to relax and close enough to get anywhere we wanted quickly. The room was recently remodeled and beautiful!

Miinukset: The bed wasn’t too comfortable, but everything was great!

Plussat: Close to everything. Very clean.

Miinukset: Bathroom doors. Bad idea.

Plussat: Rooms were very spacious and clean. Beds were a little hard but they did the job. I have stayed in this hotel previously and was impressed at the upgrades.

Miinukset: Booked this room with a group of friends. We all booked on the same day but everyone was charged a different price. We paid $150 more for the same style room although we were told that they would price match. Customer service was not that great with the gentleman that works mornings. Pool area is a little small. Breakfast consisted of individually wrapped sausage and biscuit, or frozen waffle and a fruit cup. It was suffice considering Covid 19.

Plussat: Big room. Decent mattresses. Cute set upl

Miinukset: Pool was out of service. Their version of late check out was adding 30 minutes to their normal check out.

Plussat: Location bathroom tiles had pieces in the shower that didn’t belong looked 20 years old but

Plussat: Peaceful

Miinukset: COVID 19 had everything shut down

Plussat: Beach front was nice and pool area was nice.

Miinukset: Cost of food and beer, Room had a sewer smell, drinking water tasted bad, elevator doors shut on you as you tried to enter, had to ask for towels daily along with room clean

Plussat: Didn’t try it

Miinukset: N/A

Plussat: My view .

Miinukset: Very bias staff . Gave me the wrong room .

Plussat: Had to be moved rooms because we did not get ocean view with balcony like we paid for at first. We asked to extend our stay and the lady who checked us in didn't even look and said nope we are full. There was a leaking ceiling with musty smell across hall from our room and certainly looked like something you'd see at a 1 star motel. Not clean very well, especially considering its coronavirus ...

Miinukset: Having to ask for what i paid for, lady at front desk being lazy and not wanting to extend our stay, cleanliness of rooms and hallways, leaking ceilings

Plussat: The best thing about this hotel was the beachfront location. Everything else was rough.

Miinukset: The hallways and room smelt musty. The toilet had mold on it. It also would not flush well. Tv did not have any channels that worked. There were no sheets for the pull out couch that I had specified would be in use & they charged me for the extra people

Plussat: Nothing

Miinukset: Clean the tub and bathroom

Plussat: Great amenities, nice view of the ocean, friendly and helpful staff, rooms had everything needed

Plussat: Bed and pillows

Miinukset: Common areas need paint and perked up.. looks old and scuffed. Bathroom at pool should be attended to more by staff..always wet and nasty feeling... very dimly lit in there Spa personnel booked our spa in the wrong day and we were very disappointed.

Plussat: Staff was friendly from the valet service to housekeeping! Concierge manager was awesome as well.

Plussat: The Marriot is always clean, the staff friendly and helpful, and our room opened onto the beach! It was great!

Miinukset: The shampoo smelled like lysol, but everything else was wonderful.

Plussat: Nice hotel. Multiple pools with plenty of chairs. Easy to get to beach. Long wait for check in. Room not ready until over an hour late of check in time. They did allow us to go sit by pool while we waited.

Miinukset: Rooms dated. Overall hotel in nice for a weekend stay.

Plussat: Location location location

Plussat: Location right on the beach. Very clean and grounds are beautiful and well maintained. The building is situated so even an "island" view you will see the ocean from your room.

Miinukset: There is only one way in and out, so if you have a lot of stuff to bring in its a very long walk down long corridors to the elevator- which is only one elevator per building.

Plussat: Beautiful location.

Miinukset: No

Plussat: Nothing other than it was clean!

Miinukset: From start to finish my experience was a nightmare. When I checked in I was charged $450 & told that my card declined, even though the charge was obviously pending on my credit card & deducted from my balance. Room was facing a bunch of bushes. No view

Plussat: I love the location as you feel like you’re on a private island.

Miinukset: There was nothing I would change. I just would say they need to police the smoking of pot more as we have been here numerous times over the year and always seems to be a problem.

Plussat: Didnt eat breakfast. Loved the property, but felt more could be done to address covid risk

Plussat: Alot to offer

Miinukset: Expensive

Plussat: We loved the mattress/bedding and slept great every night. Hotel room was very clean (bathroom was fairly clean) and the whole hotel was clean and comfortable, just that the rooms and halls were in need of a lot of cosmetic updating.

Miinukset: Only problem we felt we had was the extremely long walk from the lobby to our room. Just the layout of the resort, though. Will request a room closer to the elevator/lobby next time.

Miinukset: Some of the staff were not wearing face coverings!

Plussat: Location was great. Loved the pool and peloton in the gym. Beach is great and the umbrellas and chairs are reasonably priced.

Plussat: Beachfront

Miinukset: The food and drinks in the resort were very pricey

Plussat: Lovely clean apartment

Miinukset: Nothing

Plussat: Everything...property was beautiful

Plussat: 2 room suite overlooking marsh. Jacuzzi in the room and 3 balconies.

Miinukset: Fireplace did not work

Plussat: Very clean, well appointed and comfortable villa. We were very impressed!

Plussat: Beautiful rooms - Very Clean. Nice location away from the beach.

Miinukset: Check in was a little chaotic. Saturday must be “moving” day so waited several hours for the room. Don’t expect an early check in, especially on Saturdays. Key point is this is vacation property not an actual hotel.

Plussat: Everything was great. So much better then a regular hotel room.

Miinukset: Nothing

Plussat: Clean and good location

Miinukset: Would have liked a jacuzzi by the pool

Plussat: Love it!

Miinukset: Construction created limited parking

Miinukset: Not enough towels, etc for the amount of guests. Had to ask for extras daily.

Plussat: Clean facility. Friendly, accommodating staff, good breakfast. Nice clean pool, good AC unit in room.

Miinukset: I was a little worried that the pool area was not cleaned up before breakfast was served as some did want to eat out there. The party the night before left lots of trash. It was cleared by 9:00 Am.

Plussat: quiet hotel.

Miinukset: Poor quality in hotel updates.

Plussat: The staff showed excellent customer service! The breakfast was pretty decent.

Miinukset: The fridge was not working.

Plussat: I liked the location of this hotel. The GM spoke with me for a long time about her home town and what is was like to live in HH. The breakfast was a brown bag due to Covid-19. That was a bit disappointing but to be expected.

Miinukset: I didn't like the airport noise. The planes taking off was annoying after a while while trying to relax poolside each day. Although I loved the landscaping, I didn't like that one afternoon the mowers, the blowers and trimming of the bushes again was loud and didn't allow for family to sit pool side and talk as you couldn't hear each other.

Plussat: We just wanted a place to sleep for the night.

Miinukset: Our first floor room had lots of noise coming from the room above as well as other guests in the hallway.

Plussat: The staff was great

Miinukset: Was billed twice, first on the interne making reservations and was billed again upon arrival to check in. Did not realize this until a couple days later when checking with our credit card company.

Plussat: Great pool and nice room.

Miinukset: Breakfast was not up to par. Fruit drink, had to microwave my own sandwich and no coffee.

Plussat: The staff were extremely friendly and polite.

Miinukset: Very expensive for such a small place. The pool was no bigger than a backyard pool. Breakfast was in brown paper bags. For $270 per night, the breakfast should have been a hot meal.

Plussat: Sharp, clean, upscale appearance, great staff, wonderful full breakfast. Super accommodation in the room.

Plussat: I loved the cleanliness of the hotel.

Miinukset: I could hear the person snoring next door which is nothing you can control.

Plussat: Staff at checkin was nice But next night, the woman does not have customer service skills and

Miinukset: Just the woman the next night. It was a clean motel.

Plussat: Easy to get to. Plenty of car parking space

Plussat: Everything was amazing, the staff at the resort were super friendly and helpful. The room was clean, well appointed and exceptionally priced for the first week of summer.

Plussat: I really liked the location and didn’t have to spend over a thousand dollars to have beach access.

Miinukset: I wish the bed was more comfortable and cleaner floors (sand)

Plussat: Being right at the beach is phenomenal. There is nothing like a 2 minute walk to the beach

Miinukset: Getting into the property is always an issue. They should have more lanes or a lane for cleaners.

Plussat: DEFINITELY WORTH THE MONEY FOR MY BIRTHDAY GETAWAY.

Miinukset: N/A

Plussat: The price wasn't bad for being beach front

Miinukset: At first walking in the room smelled terrible. I can get over that but then I noticed roaches running around the room. On top of that a hurricane came through (we booked a month earlier) and needed to evacuate. The resort refused to refund us or credit us for the two nights we had already paid for. I would not recommend this place to anyone.

Plussat: Convenience to pool and beach and resort restaurants are close. The units had everything we needed and very clean.

Miinukset: Accessing the building was a little difficult. Elevator at one end only (farthest from beach), hallways closed off and not.

Plussat: Proximity to the beach

Miinukset: Problems with my reservation and room. They tried to give me a non ocean view when I got there after paying for it. Acted like there was nothing they could do. I checked on my reservation twice before getting there and everything was a go just a couple of days in advance. Not happy with business practices of staff and manager

Plussat: The beach is a very close walk. It was very easy to get the kids ready and to the beach. Plus if it rained we were quickly back at the condo.

Miinukset: When we checked in, close to midnight, the security guard could not find our reservation. He was horribly rude and actually made one of my kids cry. We waited for over 20 mins while he looked over a paper list. When asked if he could use his computer to look up our name he said he did not have access. Finally, we convinced him to call the on call manager, who subsequently also did not have access from home. The first room they tried to put us in, was a no-go. The security guard couldn't get the door open. After going back to the guard station he got another key. That room was supposed to just be for the night. It was a 2 bedroom 2 bath. Nice enough but we had paid for an ocean view. After going down to talk to the manager the next morning, Monday, I was informed she was off for until Wednesday but would absolutely give me a call as soon as possible. Thursday rolled around and I still had not heard anything. I went back to the office and the front desk manager basically told me it wasn't their fault. It was my fault for using booking.com to rent from them. And they did not even have any ocean view 2 bedrooms available that week. I was in shock by the horrible customer service(again). She did call back and offered me $100 off my stay. And they gave us the room we stayed in for the price of a non ocean view room. But that price was the same that we paid for the ocean view room with the booking.com discount. The customer service is appalling but there was one woman who was running the front desk when I first went in who was able to pull me up right away. She was very apologetic and handled things the best she could. If only the management could have followed through.

Plussat: No breakfast offerred

Miinukset: There were a few lightbulbs out so the room felt dark

Plussat: The location to the beach was great.

Miinukset: The bed was extremely uncomfortable.

Plussat: Location

Miinukset: Lack of towel service

Plussat: Clean friendly and the resort had a lot to offer

Miinukset: Could not see the ocean from room

Plussat: Everyone was very friendly and respectful especially Chelsea at the front desk and Carlos , the timeshare rep .

Miinukset: The scarcity of the paper towels and tissues .

Miinukset: The pools were not heated.

Miinukset: Lazy River was under repair . Has been a issue for a month.☹️

Plussat: loved all the accommodations.

Miinukset: Could you put microwaveable coffee cups in the cabinets. The handles get hot on the ones you have in there now.

Miinukset: The fact you had to pay extra for the work out room. Why would that be an extra charge

Plussat: I loved everything about it! Beautiful, clean. Cozy. Etc I will visit again for sure!! I

Miinukset: The only thing I didn’t like was that the bedrooms are in the front, near the hallway and elevator. It was a little noisy as people walked by or got on and off the elevator.

Plussat: We enjoyed our one night stay overall!! Convenient location with good parking. Close to beaches and restaurants. We didn’t have the opportunity to try the on sight restaurants and amenities, but would definitely stay here again!! All the staff was cheerful and helpful!!

Plussat: The ladies working the front desk were awesome! Great personalities and very helpful! I was right in the middle of everything to do and right in the middle of the island so we could get to everything easily.

Miinukset: There were a lot of people hanging out around the cars the first night we were there, in the middle of the night just as my pregnant fat butt got comfortable, someone banged on our door. When my boyfriend went to see wtf, no one was there. Only happened once so I'm guessing someone maybe had too much to drink and went to the wrong door first or something. After the first night eveything was great though. The people that had been hanging out in the parking lot must have left and the rest of the time it seemed like mostly families there.

Plussat: There was no breakfast

Miinukset: The first room the gave me had bedbugs the second room was filthy the floor was dirty I used the towel to wipe it down and the towel became black from the filth it looks as if someone threw up on the side of the sham the toilet had a ring and wasn’t clean the shower had a lot of hair and so did the bed I asked for fresh sheets and the owner had an attitude until I told her about the bedbugs in another room she became sympathetic and gave me extra sheets

Plussat: Location was great easy to find

Miinukset: housekeeping didn't come by

Plussat: The hotel was very clean and located at the center of the action. Excellent value. AND pets stay for free!

Plussat: The staff was honest about the price not matching the hotel.. It looks like it should be $40.00 a night.. but yet I paid $190. The rooms need renovating and so does the property.. I will never stay here again!!!

Miinukset: Horrible rooms. We’re not accomodating to me at all.. I reserved two room by each other and they couldn’t even see that as part of my reservation. Could not provide me with a role away bed. Nor did they provide and extra blanket. This almost $200 a night hotel room didn’t even provide at the minimum a continental breakfast. I will not ever stay here again!

Plussat: None

Miinukset: No Microwave

Plussat: Ate at Stacks next door. It was great!

Miinukset: No hair dryer, musty smell, no TV, lampshade needs to be replaced.

Plussat: Clean

Miinukset: N/A

Plussat: Close to where the wedding was located.

Miinukset: Not very clean, no coffee or breakfast, expected a lot more for the money! Didn't feel safe and key card never worked.

Plussat: Reasonable price for the location.

Miinukset: Only that the comforters were quite stained. Of course, due to covid, pool was closed as was the continental breakfast, which was expected.

Plussat: It was inexpensive

Miinukset: Old and outdated. Our room didn’t have a fire alarm just a hole with wires. Air conditioner barely able to keep room cool and very loud.

Plussat: The best part of this trip was talking with the staff, She was super nice and friendly.. However, this place is a dump.. and I can’t possibly recommend it to anyone 😒

Plussat: location

Miinukset: breakfast was fruit, granola bar, and water

Plussat: Neat clean front desk prompt professional

Miinukset: Receipt on checkout did not indicate total payment. I need to be refunded. By my church.

Plussat: I loved the excellent customer service! Our stay was amazing. I love the beach feeling and look outside landscaping was an awesome view

Miinukset: the bathtub was rusted through

Plussat: I liked it wasn't far from were we had to go. The property needed more flowers and safer seating out front.

Miinukset: The small rooms.I didn't like room service taking all day to come clean our room.

Plussat: They were very nice

Miinukset: no

Plussat: Price vs others

Miinukset: Condition of facility

Plussat: Bed was comfortable

Miinukset: Bathroom wasn't cleaned

Plussat: This place isn’t walking distance to the beach but it’s just a short drive to it, great hospitality, very clean, and great prices

Plussat: Nice location. Appreciated the signs regarding social distancing and the staff wearing masks.

Miinukset: Bedspreads has stains on them. The air conditioning and humidifier were working against each other. Stains on wall ( window wall).

Plussat: The location was good. It was not too far from the beach and shopping centers. Staff was super polite and was easy to check-in and check-out.

Miinukset: The bathroom ceiling had cracks and the walls in it had holes. There was water leaking inside the room from the window.

Plussat: Location We needed a close place to the marina to sleep and shower.

Miinukset: Very “worn” overall The grounds were overgrown carpet felt dirty bathrooms old and grungy....

Plussat: We enjoyed the continental breakfast, the ease of check in and the location of the hotel.

Miinukset: Not really. The drain in our shower was clogged with hair and therefore kept backing up when we showered.

Plussat: The bed.

Miinukset: No.