Jasmine was great. She notice it was our Anniversary and she gave us a wonderful card. Everyone was very nice smiled at us. The grounds outside was beautiful. The workout facility had everything you would need. The shower was heaven. I would remind people to come.
It was not that clean. Stains everywhere. In our room our bathroom wall paper wasn't finish. It was an smell in the hallway. No vending machines for snacks. The food was expensive. A can coke was $5. 16 wings and 2 drinks was $60.
Outstanding customer service and more ... Jack was awesome
Location on beautiful beach Beautiful room Beautiful grounds and pool complex Under ground and above ground parking-free Location on Hilton Head Island Repeat visitors to Westin
Under construction but wonderful improvements!!!
View and staff .
The restaurants are overpriced!!!construction workers started at 7 AM very loud for a light sleeper.I understand the importance of starting early and beating the heat.However those rooms should be discounted.Nothing like opening up your window to see workers on the roof and hearing saws on your vacation.I must say the area that they are working on will have wonderful view...lol
NOT a good property if you want to hang onsite.
Tychelle at Guest Services was excellent. The room, in particular, the bath was excellent. Several excellent quality, local eating places within 1.5 miles of the hotel on Mathews Dr. @ the Bi-Lo shopping center. Plantation Cafe has excellent breakfast & Fiesta Fresh Mexican Grill is excellent low priced Mexican food. There is also Italian Restaurant and an Irish pub. All have excellent Yelp reviews.
Appears staff was weary, not very customer focused. Seems they are pushed very hard to upsell the resort/beach view rooms. Very limited/nonexistent guest activities during off season and with construction underway - noisy. Not a good value for $22/day resort fee. Threadbare pool towels, hot tub not clean. No bar service at pool/activities area.
A return to paradise !
Ocean front .
Very nice hotel
Beautiful location, modern clean rooms, very nice pool area, very friendly and professional staff.,
That I did not stay long enough
Extremely clean + well appointed rooms and beautiful beach. Pools were excellent and the hotel had a luxurious feel to it. Staff was friendly and helped when asked.
When I checked in, they asked when I would check out. I told them I would check out at the latest time which they said was 12PM. They DEACTIVATED our room keys by 10AM. We had to wait for 15 minutes (wet from pool + beach) for someone to come to let us into our room. The women who came acted like this situation is normal. (Never happened to me at any hotel I stayed out.) You shouldn't ask for check out time if your not going to keep my keys active until I actually check out. When we got to our first room and attempted to turn on the shower, sewage came out from the tub. It was disgusting but we were immediately given another upgraded room and everything was fine.
location, atmosphere, staff, hotel condition, location
messy, too many rules, poor hours of operations,
Pool facilities are great,the lay-out of the resort good, good amount of shade around pool good waiters to come to your chair. The resort location in Port Royal was good close to good golf courses. Check in was easy and check-out a breeze! Staff were friendly and helpful!
no negative items
The Westin is a very nice, Vegas style resort hotel.
I would have liked to have seen the areas around the pool decks kept a little more ship shape. There were lots of leaves on the seating and decks. It seemed like they were on their off season staffing levels, so not all tasks were being attended to immediately. If I had paid full price to stay, I would have been disappointed.
Beautiful location on Hilton Head Island, with great beach and pools, whirlpool. The grounds were gorgeous and well maintained. The bed was extremely comfortable, rooms were very clean and quiet. The staff was awesome...classy place!
The Westin Hilton Head Island Resort & Spa sijaitsee rannalla, ja Barony Course at Port Royal-golfkeskus sijaitsee 3 minuutin kävelymatkan päässä ja Folly Field Beach Park 6 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja express-uloskirjautuminen. Tämä lomakeskus tarjoaa asiakkailleen 3 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu omatoiminen pysäköinti.
Perustuu 1 135 arvosteluun
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