Caravelle Saigon

I stayed in one the renovated rooms and enjoyed a lot this well located hotel and its friendly staff. Very pro active staff, almost "too much" attention The atmosphere of a building with historical heritage and the well renovated rooms is truly a relaxing experience Perfect for couples as well as business stay

Small things to help improving this fantastic hotel's rating even more: maybe have some kind of queuing system for check in/out during crowded hours. The staff is obviously trained to be pro active, provide spontaneous information and to engage in small conversations with guests, but that might backfire when a guest needs a lot of attention. I was stuck at a slow moving counter and saw the other counter move faster with guests arriving after me being served before me. More light and also local/south east asian in room dining options. Have a "back up" concierge during peak time. The concierge was too busy with other guests to help me (actually the only staff who ignored me even though I was seating at the desk) so one of the main hall staff spontaneously came to provide assistance.

Staff really friendly and the half price drinks by the pool until 7pm were great

location, comfort.

nothing