Royal Hotel Saigon

breakfast was good location is great

This Hotel was ordinary. Have just completed 2 great weeks in Vietnam with every hotel we stayed being outstanding. The royal Hotel is the exception. Aircon didn't work. Rooms had a view of brickwalls and pigeon poo. Most of all disappointing was the customer service which was rubbish. booked a car to check out for airport day before and was quoted a price. On checking out price was doubled and couldn't contact their private car. Guy a front desk couldn't give a damn and then said he'd ring a taxi but didn't. We ended up out on the street trying to get one. late to airport 30mins and really pissed. Top hotels just don't do this sort of rubbish. We stayed in 6 hotels on our trip around Vietnam and they were amazing except this one. Do yourself a favour and pick another hotel there are so many better options for same price.