Hobbs hotellia

Plussat: The rooms were extremely clean and the staff was very friendly.

Plussat: Sparkly clean and very friendly staff

Miinukset: N/a

Plussat: staff were excellent

Miinukset: no coffee in room

Plussat: Very nice surprise. A well equipped and well maintained property. Large room, very comfortable bed and bedding, decent water pressure in the shower, decent selection of cable channels. Down the street from a Dennys and other local eateries. Incredible value!

Miinukset: The water closet is big and the toilet is so far away from the tub. The rack for the towels, centered over the toilet, was a bit of a reach.

Plussat: Liked that it was very clean and comfortable bed.

Miinukset: Didn't like that the website double booked me cause the website had an error. And couldn't get refunded. The staff didn't even try to refund us our money.

Plussat: Staff was the BEST she was amazing I wish every hotel had an staff like her.

Plussat: The location and the breakfast

Miinukset: Too much deferred maintenance. Dirty carpets in halls and elevator. The hotel used to be wonderful, but it has gone downhill.

Plussat: Service and clean

Miinukset: Nice people

Plussat: Free breakfast

Plussat: Easy to move around. The staff was good. Breakfast was better than expected.

Miinukset: We had a few hickups. Staff worked it out.

Plussat: Staff was very friendly.

Plussat: The location was great closed to some restaurants and grocery stores

Miinukset: There's nothing bad to say

Plussat: Awesome room and very kind staff

Miinukset: It was located in a good area with food and entertainment close

Plussat: Simple a very nice product for its class. Clean, no evidence of a reno where they management just couldn't bring itself to, say, replace the ancient shower.

Miinukset: About twice a year I arrive to a hotel while driving and REALLY want a bath (vs. shower). Lovely shower, but last week was one of those times...

Plussat: Comfortable. Clean. Quiet

Miinukset: Needed a credit card for incidentals. Come on. Already paid for room. Then charged $10 when checked in. Another $10 after midnight.

Plussat: Very Clean rooms :)

Miinukset: The toilet paper and tissues that they use are low quality.

Plussat: Yes

Miinukset: Nothing

Miinukset: Price of room was high.

Plussat: Clean and pet friendly

Miinukset: It was too hot the a/c would come and go

Miinukset: Great rooms and staff

Miinukset: My bed was a bit uncomfortable

Plussat: I thing I liked best was the location of the hotel.

Miinukset: The room they checked me into was not clean. The bed was not made and there was fast food trash all over the place. I was told there was no more rooms at the Quality level in which I paid for. So I was downgraded with no refund or apology.

Plussat: The room was huge and the beds were so comfortablel. The check in staff was amazing. You could hear in his voice he didn't feel well but he was still very polite, quick and helpful.

Plussat: Good location. Good value. Staff excellent. Will stay there again.

Plussat: Room was quiet and comfortable

Miinukset: Weekend breakfast was not good. Hard burritos, dry potatoes, and pancake machine not working.

Plussat: Very clean, located near restaurants

Plussat: Location

Miinukset: Price. It's too expensive for the room type in which I stayed.

Miinukset: breakfast wasnt great

Plussat: Room size, staff, location

Miinukset: To make it perfect, there should be a shelf in the shower, and brighter light in the room. I stayed in room 240

Plussat: The soft water

Plussat: The young lady that prepared breakfast was, friendly, couteous, & professional, so was cleaning staff(maids

Miinukset: Was given a room towards the end of the 2nd floor. Room needed 2 b aired out. Unpleasant stay, got bitten by bed bugs! Don't know if oilfield workers r bringing them in! Ventilation was not good. It was stuffy, e

Plussat: The staff and breakfast selections were both exceptional!

Plussat:  the front desk was so friendly and accommodating. We were in Hobbs to take care of an aging Aunt. All staff was the same. Breakfast was delicious and well maintained. So clean.

Plussat: While swimming in the indoor pool, my wedding band fell off and I was not aware. The next day I notice it was missing so I call the hotel and they found my ring. They were kind enough to mail my ring to me at no charge. They were also very nice about it.

Miinukset: Did not find anything at all to complain about.

Plussat: Clean and friendly staff

Miinukset: N/a

Plussat: The staff was very friendly and the room was wonderful

Plussat: The location was great and the beds were comfortable.

Miinukset: The TV from the neighboring room was loud, but I realized all the TV's have the volume coming from the back of the TV so it wasn't their fault. The parking lot could also be bigger. Hard to find a parking spot after 10pm.

Plussat: Clean and convenient

Miinukset: My room was assigned to another guest while I was still there. Some kind of mix up. I'm not sure.

Plussat: Nice and clean and staff very friendly

Plussat: The bed and pillows only

Miinukset: The reservation was not made when I got to the hotel and charged me twice and have t received a refund yet and room temperature was warm AC didn''t work properly

Plussat: Super friendly staff! And clean room.

Miinukset: I’ll never stay at this hotel again the walls are superthin the next-door people came in at 3 AM and stayed up partying till six in the morning

Plussat: Nice, clean room, friendly staff, good breakfast, comfy pillows and bed!

Miinukset: Area of town is a little rough, but we had no issues.

Plussat: Stayed 2 nights. Very nice and accommodating staff, nice and clean room, comfy king bed and pillows, good breakfast included (more than just a Continental breakfast), fridge in room, and great cable TV options including several movie channels. The room was also cleaned quickly the following day while I was out.

Plussat: Room with the ironeasy to iron my cloth

Miinukset: The table next to a/c

Plussat: Breakfast was great, the room was spacious and very clean!

Miinukset: The pool wasn't open at time of stay.

Plussat: The coffee was amazing.

Miinukset: We got the hotel for the pool but when we got there it was closed.

Plussat: The bed was comfy

Miinukset: The first room we were given had not been cleaned and the breakfast was out of bagels and the juice machine was out of order I asked for water and was told there was bottles at the check in desk but I would have to pay there was not a pitcher of water available

Plussat: Everything

Plussat: Friendliness, easy to check in, great rooms

Miinukset: N/A

Plussat: The staffing at this location was superior. They greeted very well coming and going, the front desk clerk immediately assisted with a internet connection concern.

Miinukset: I was not satisfied with the WIFI connectivity at this location.

Plussat: The bed was very comfortable and there were plenty of th towels for us.

Miinukset: N/A

Plussat: We arrived unexpectedly early and they allowed us to check right in! The desk clerk was a dear!

Miinukset: Nothing comes to mind

Plussat: Staff and beds fine

Miinukset: Location in industrial area and bathroom not updated as we had become accustomed to at other Hamptons.

Plussat: Breakfast was good, had variety

Miinukset: A/C wasn’t working properly; woke up multiple times because it was hot

Plussat: My stay was wonderful, the staff went above and beyond to help us. The lady at the front desk let us use her playing cards so that we could have fun. The next time I go to Hobbs New Mexico this is the place that I will stay.

Miinukset: No there was not any thing wrong at all

Plussat: Location was great and didn't to experience the breakfast. We were there for a softball tournament and our schedule only allowed us to be at the hotel 3 1/2 hours for sleep. Sorry couldn't be much more help than what I've answered.

Plussat: Loved this place! Clean and very friendly staff!

Miinukset: NA

Plussat: The hot tub. The bed was comfortable.

Miinukset: They gave us a queen and said it was a king. We did bring it up to them.

Plussat: Good food clean pool clean room nice staff

Plussat: The pool

Miinukset: It wasn't as nice as I expected or clean

Plussat: Great value, nice and clean, pretty decent little gym and a good breakfast with lots of variety including eggs and bacon. Room had a kitchenette and King bed. I was very comfortable here. I will stay again and bring co-workers back with me.

Miinukset: Cant think of anything.

Plussat: Size of room and appliances.

Miinukset: Staff not very accommodating for basic needs.

Plussat: It could have been a reasonable stay

Miinukset: My confirmed reservation was not honored because they could get more money. I was told I could have a room if I was willing to pay $70 more. I walked over to the Hilton and they gave me a room with breakfast, were very considerate, and gave me a good price considering the fact I was roomless that night. Incidentally, my reservation was made in early February for a stay in April. I made the reservation in order to get a good rate. I was apparently not the only one whose reservation was not honored by the manager.

Plussat: ,wswsQ

Miinukset: The receptionist was amazing she helped me .also I needed a late check in and late check out. So they not only accommodated me they made it easy

Plussat: Two buildings

Miinukset: Far from softball fields

Plussat: Nice lobby. Enjoyed the popcorn and cookies. Good coffee and breakfast selection. Nice young man at counter during the day.

Miinukset: Checking in, my reservation could not be found! Couldn't find front desk and lobby of Mainstay. Had to go next door. Evening clerk NOT friendly at all. Even with my printed confirmation, she tried to tell me I had NO reservation. She was able to give me a comparable suite--she made it sound like she was doing me a big favor. Again, I HAD A RESERVATION AND MY PRINTED CONFIRMATION. Our suite: No light bulb in one of the lamps, clock radio wrong and unable to be changed, TV didn't work, didn't get coffee packs replaced after using. All but coffee were corrected on day 2.

Plussat: It was 10 minutes from where we was going.

Miinukset: No

Plussat: The service and cleanliness and good breakfast. It was a good price and we loved it and will stay there again.

Miinukset: I can think of anything

Plussat: Mainly the short tub. I have a hurt leg and I was able to get in and out easily.

Miinukset: They didn’t change my sheets at all and the bathroom wasn’t cleaned. Soap was still lingering.

Plussat: The staff was very friendly and nice.And also the fact that you could have breakfast up until 10am and it was really good fresh and hot.

Plussat: Did not eat breakfast there, The bed was comfortable

Miinukset: Every thing was great

Miinukset: It was definitely not up to the expectation relevant to cost

Miinukset: The room wasn't clean there was a dirty towel on the bed & a used soap in the sink & very little shampoo in the shower there was no towels and no toilet paper in the bathroom. Ugh I always book this hotel when I travel with my family

Plussat: Beds were comfy

Miinukset: The toilet was wobbly

Plussat: Everything was great. Thank you.

Plussat: Breakfast was great! We both enjoyed it.

Miinukset: Not much.

Plussat: The lobby & breakfast.

Miinukset: It was a pleasant surprise!

Plussat: The location

Miinukset: Our room was directly across from the front desk. The phone rang all nihht long, waking us. The noise from the pool was super loud too.

Plussat: Staff and the Breakfast Buffet.

Plussat: Clean and comfortable. Staff was very friendly and accommodating.

Miinukset: When we first arrived, our room was not as clean as we would have preferred, however the staff quickly took care of us and gave us another room that was very nice and clean. The staff explained they had a new cleaning person and perhaps that person has not been trained as early as they need to be. I am not a person looking for free anything, so the fact that they moved us to a nice room right close to where we were was perfect.

Plussat: The woman that checked me in was terrific. She was extremely polite and helpful and gave me useful info on the casino resturants. The worker at the entrance to the casino was engaging and offered info on the casino and deals available. Room was clean and good quality. My steak was amazing!

Miinukset: Nothing bad. Casino's smell like smoke but the rooms didn't smell like smoke. that's good!

Plussat: Nice

Miinukset: The breakfast was bad!

Plussat: Everything was great

Miinukset: Na

Plussat: Staff was very helpful. When we arrived the television was not working in our room. I made the night manager aware of the issue and she came up and tried to see if she could get it working for us. When she was unsuccessful she moved us to another room.

Miinukset: There were no kid channels on the TV. No cartoon network, nickelodeon, or the like.

Plussat: Good breakfast, room stayed warm, staff was good. There were stains on the pillows, and the shower didn't get that hot, but it was overall nice and I would stay here again.

Plussat: Clean and comfortable for my family

Miinukset: The staff at check in were not at desk and when arrived at desk rude

Plussat: Costumer service

Miinukset: Breakfast start till 6

Plussat: Normal 2 star hotel breakfast, powdered eggs, frozen sausage patties, no fresh fruit, dry cereal and milk,

Miinukset: No room service, no laundry service on the weekend, room cleaners and bed makers stole the change that i had next to my computer, no way it could of been because maybe they thought i had checked out because i had my clothing on the recliner and my computer was there, good thing i took my wallet and cash,

Plussat: Check in was very easy

Miinukset: No 1pm late check out for guest who arrive at 2am. Just about every hotel I have stayed at has allowed me to check out at 1pm if I checked in after midnight

Miinukset: Room was not clean

Plussat: Friendly front desk Staff Accomodations Price Breakfast Location

Plussat: We like the breakfast, fridge, microwave, and coffee all in the room. We stay here because they have a pool and hot tub. It has all the basics that we need.

Miinukset: The only thing I don't like is they don't have a shuttle to take you to the casino. If they had a shuttle it would make it perfect.

Plussat: Clean

Miinukset: No business computer

Plussat: It was close to all the locations I needed to get to was very clean and quiet.

Miinukset: Loved it all. The staff was very friendly and polite and helpful.

Plussat: The staff was very hospitable and it was an easy relaxing stay.

Plussat: Quietness no loud disturbances at all

Miinukset: The small square bed pillow They were not made for a king bed

Plussat: There was not much good thing about the hotel ,but the room was really clean and nice.

Miinukset: There was lots of bad things about the hotel. One of them was the staff. She was really rude and didn't have a good attitude. When I asked her for a extra towel she questioned me for why I was needing more towels or shampoo. The gym was not clean.

Miinukset: Very noisy

Plussat: Clean good customer service

Miinukset: Toilet seat has seen better days.

Plussat: Good breakfast.

Miinukset: Extra blanket in closet was dirty. It had poop on it.

Plussat: Breakfast was biggest disappointment..had stayed here before and offered MUCH more than a bean burrito and watery oatmeal.

Miinukset: Breakfast..and hot tub working

Plussat: Country home feeling

Miinukset: The breakfast could have been better with more choices and friendlier staff.

Plussat: The friendly front desk staff and the attendant during breakfast.

Miinukset: No, we were very satisfied.

Plussat: Friendly check in .the girl was great explain all.

Miinukset: Breakfast was bad all it was eggs,and very little potatoes no sausage or bacon,cook was no where to ask.

Plussat: Reasonable Price compared to Carlsbad, NM

Plussat: The location was just fine...easy in, easy out. Clean, comfortable and easy check in, check out

Miinukset: Only a couple of things, one of which is not the fault of the hotel. Dog in next room kept yapping for a couple of hours while guest was out. Security lighting outside needs to be repaired. About 40% of them were out.

Plussat: The room was very clean. The breakfast was also really good and the breakfast attendant went above and beyond to make sure we had everything we could want for breakfast. He was awesome!

Miinukset: The pool needs work. Traveling with our kids we really rely on the pool being clean and not freezing cold. Unfortunately this pool was really dirty and not heated at all. The hot tub was also closed for our stay.

Plussat: Easy to get into the parking area!

Plussat: Breakfast

Miinukset: The pool was out of service smoke alarm kept going off

Plussat: The continental breakfast.

Miinukset: The rooms were filthy. I overlook a lot of things, but these rooms were absolutely filthy. Even after I complained about it they came close but you could tell just was not cleaned. I actually used one of my dirty socks to cover the remote control.

Plussat: The location was close to a lot in town.

Miinukset: The property was fine. We arrived with dogs only to find out there is now a charge to have dogs. We were never notified about this. We always stay at la Quinta ‘s when we travel with dogs because they were pet friendly and usually a nice hotel to stay in. The charge is ok but we should have been notified prior to arriving instead of “surprise! You owe more money!”

Plussat: Location

Miinukset: Hot tub could have been cleaned, breakfast could have been better

Plussat: The staff was extremely courteous every single employee that we came into contact with was very friendly. The breakfast was perfectly seasoned!! Great stay

Miinukset: No roll away bed

Miinukset: Juice machine not working. No one monitoring breakfast; food not being replenished throughout and has to ask for utensils due to not refilled.

Plussat: Everything was great, no complaints.

Miinukset: The only thing that needs help is the pool water was dirty and smelled bad.

Plussat: Food

Miinukset: There was bed bug in our room

Plussat: The room was nice and clean.

Miinukset: The pool had a terrible smell to it and was green.

Plussat: The room was clean and the staff was really nice

Miinukset: No! Everything was satisfaction

Plussat: Meet our needs

Miinukset: Pool was cold with slimy water.

Plussat: The breakfast staff were very nice.

Miinukset: Check in lady was kind of rude and not very friendly. Pool was cold and a/c was blasting high throughout whole hotel, so was a very chilly walk back from pool. No bedding for the pull out couch. Tried to call front desk but neither phone worked.

Plussat: Easy check in process.

Miinukset: The front desk clerks were not knowledgeable or very attentive.

Miinukset: The direct TV. For the majority of our stay, it was not operational. It is enough of a problem that there is a message on the screen to contact the front desk when it goes down. Access from the highway is hard.

Plussat: Check in was quick and easy no problem but not very friendly. She hardly looked up and me and didn’t explain much to us.

Plussat: Everything was good the staff was nice

Miinukset: Everything was good

Plussat: Clean rooms. Great breakfast!

Plussat: Location

Miinukset: My door keys card had to be reset every time we were trying to go in the room we were eventually locked out had to wait about 3 hrs for them to open our door to get our stuff n be moved to another room at midnight finally got to sleep about 3 am ridiculous only got $30 comp to room should have gotten a free night for all the trouble we had

Plussat: Was just what i needed.

Miinukset: Nothing, GREAT value,clean room.

Plussat: Clean. Comfortable beds. Good value.

Plussat: Everything every satisfy