Hobbs hotellia

Plussat: I thing I liked best was the location of the hotel.

Miinukset: The room they checked me into was not clean. The bed was not made and there was fast food trash all over the place. I was told there was no more rooms at the Quality level in which I paid for. So I was downgraded with no refund or apology.

Plussat: The room was huge and the beds were so comfortablel. The check in staff was amazing. You could hear in his voice he didn't feel well but he was still very polite, quick and helpful.

Plussat: Room was quiet and comfortable

Miinukset: Weekend breakfast was not good. Hard burritos, dry potatoes, and pancake machine not working.

Plussat: Clean comfortable very friendly staff and quiet

Plussat: Very clean, located near restaurants

Plussat: Location

Miinukset: Price. It's too expensive for the room type in which I stayed.

Miinukset: breakfast wasnt great

Plussat: Staff very friendly and kind Myra and the female night associate who checked us in

Miinukset: N/a

Plussat: The soft water

Plussat: Staff was the BEST she was amazing I wish every hotel had an staff like her.

Plussat: The location and the breakfast

Miinukset: Too much deferred maintenance. Dirty carpets in halls and elevator. The hotel used to be wonderful, but it has gone downhill.

Plussat: Free breakfast

Plussat: Easy to move around. The staff was good. Breakfast was better than expected.

Miinukset: We had a few hickups. Staff worked it out.

Plussat: Staff was very friendly.

Plussat: Awesome room and very kind staff

Miinukset: It was located in a good area with food and entertainment close

Plussat: Comfortable. Clean. Quiet

Miinukset: Needed a credit card for incidentals. Come on. Already paid for room. Then charged $10 when checked in. Another $10 after midnight.

Plussat: Nice staff, good breakfast. Clean

Plussat: The beds were comfortable, it was quiet, the staff were friendly and the breakfast was good. The room was clean as well.

Plussat: Room

Miinukset: No room service

Plussat: Very Clean rooms :)

Miinukset: The toilet paper and tissues that they use are low quality.

Plussat: The breakfast was good and the staff was helpful. The location for what we were doing that weekend was perfect.

Miinukset: There was no door on our closet! Our AC unit had the front cover broken but it worked well.

Plussat: Friendly greeting upon check in, reasonable rates, and close to where I needed to work while in town!

Plussat: Nice and quiet!

Miinukset: The breakfast was minimal, but good!

Plussat: The staff was very friendly.

Plussat: Room was nice size, clean, quiet and bed was comfortable.

Miinukset: No

Plussat: The rooms were extremely clean and the staff was very friendly.

Plussat: The young lady that prepared breakfast was, friendly, couteous, & professional, so was cleaning staff(maids

Miinukset: Was given a room towards the end of the 2nd floor. Room needed 2 b aired out. Unpleasant stay, got bitten by bed bugs! Don't know if oilfield workers r bringing them in! Ventilation was not good. It was stuffy, e

Plussat: The staff and breakfast selections were both exceptional!

Plussat: Location, beds were clean.

Miinukset: The property itself needed to be vacuumed and cleaned.

Plussat: While swimming in the indoor pool, my wedding band fell off and I was not aware. The next day I notice it was missing so I call the hotel and they found my ring. They were kind enough to mail my ring to me at no charge. They were also very nice about it.

Miinukset: Did not find anything at all to complain about.

Plussat: Clean and friendly staff

Miinukset: N/a

Plussat: The location was great and the beds were comfortable.

Miinukset: The TV from the neighboring room was loud, but I realized all the TV's have the volume coming from the back of the TV so it wasn't their fault. The parking lot could also be bigger. Hard to find a parking spot after 10pm.

Plussat: Clean and convenient

Miinukset: My room was assigned to another guest while I was still there. Some kind of mix up. I'm not sure.

Plussat: The comfort was great the view was beautiful and the coziness made it feel like home.

Miinukset: I didn't like that the pool had a brown recluse and child of the earth but it can be fixed easily.

Plussat: Nice property

Miinukset: No drinks at all at the pool is unreasonable. We were hot and thirsty in there.

Plussat: The bed and pillows only

Miinukset: The reservation was not made when I got to the hotel and charged me twice and have t received a refund yet and room temperature was warm AC didn''t work properly

Plussat: Super friendly staff! And clean room.

Miinukset: I’ll never stay at this hotel again the walls are superthin the next-door people came in at 3 AM and stayed up partying till six in the morning

Miinukset: Price of room was high.

Plussat: Clean and pet friendly

Miinukset: It was too hot the a/c would come and go

Miinukset: Great rooms and staff

Plussat: Nice, clean room, friendly staff, good breakfast, comfy pillows and bed!

Miinukset: Area of town is a little rough, but we had no issues.

Plussat: Stayed 2 nights. Very nice and accommodating staff, nice and clean room, comfy king bed and pillows, good breakfast included (more than just a Continental breakfast), fridge in room, and great cable TV options including several movie channels. The room was also cleaned quickly the following day while I was out.

Plussat: Room with the ironeasy to iron my cloth

Miinukset: The table next to a/c

Plussat: Breakfast was great, the room was spacious and very clean!

Miinukset: The pool wasn't open at time of stay.

Plussat: The coffee was amazing.

Miinukset: We got the hotel for the pool but when we got there it was closed.

Plussat: The beds were great and the room was clean; nothing flashy but it doesn't pretend to be. The continental breakfast had quite a bit to offer. Thought the traffic would keep us awake, as we were by a busy street and could hear some noise in the evening, but it did not. Overall, a great value for the price!

Plussat: Your staff was very nice front desk, house cleaning and the lady who makes breakfast and I loved how comfortable the bed was.

Miinukset: I really didn't like that bathroom door did not lock and that their was no hot tub.

Plussat: The bed was comfy

Miinukset: The first room we were given had not been cleaned and the breakfast was out of bagels and the juice machine was out of order I asked for water and was told there was bottles at the check in desk but I would have to pay there was not a pitcher of water available

Plussat: Everything

Miinukset: The cleaning ladies did a poor job on the room. Was sick and accidentally got on cove took cover of and they did not even check it. Just said left stuff on bed so could not make bed. If blanket is on floor I would think the would check also Refrigerator was not clean on bottom looked like egg was broke in it.

Plussat: The staffing at this location was superior. They greeted very well coming and going, the front desk clerk immediately assisted with a internet connection concern.

Miinukset: I was not satisfied with the WIFI connectivity at this location.

Plussat: The bed was very comfortable and there were plenty of th towels for us.

Miinukset: N/A

Plussat: We arrived unexpectedly early and they allowed us to check right in! The desk clerk was a dear!

Miinukset: Nothing comes to mind

Plussat: Friendly staff. Close to casino we wanted to visit.

Plussat: Staff and beds fine

Miinukset: Location in industrial area and bathroom not updated as we had become accustomed to at other Hamptons.

Plussat: Breakfast was good, had variety

Miinukset: A/C wasn’t working properly; woke up multiple times because it was hot

Plussat: My stay was wonderful, the staff went above and beyond to help us. The lady at the front desk let us use her playing cards so that we could have fun. The next time I go to Hobbs New Mexico this is the place that I will stay.

Miinukset: No there was not any thing wrong at all

Plussat: Nice

Plussat: Location

Miinukset: My heater in my room did not work. So I called the front desk and they told me they would send maintenance and if they could not fix it they would send house keeping with extra blankets. No follow through I did not see either or and froze all night. Really disappointed.

Plussat: Douwe Egbert coffee

Miinukset: It's virtually the same as every other cheap continental breakfast at every other hotel.

Plussat: The staff was super nice and fast. Best hotel experience of my life. I have toured with rock bands so believe me I know hotels. Zia Park was awesome

Plussat: It was clean

Miinukset: That we didnt get the room we had asked for and was no made aware of it until walking in the room.

Plussat: nice rooms

Miinukset: there was no alcohol beverages served on the casino floor. ..NM law evidently. There were no tables - only slots. Breakfast was lacking.

Plussat: The bed was comfortable and the room was relatively clean.

Miinukset: We ate two meals there. One in the lounge and one in the breakfast area. Both areas were heavily infested with flies. It was a constant battle to keep them away from any food or drinks. If the dining area were that infested, we couldn’t help bet wonder how bad it must have been in the kitchen. We would never eat there again.

Miinukset: We had a great experience and loved everything thank you for your hospitality

Plussat: Check in was very easy

Miinukset: No 1pm late check out for guest who arrive at 2am. Just about every hotel I have stayed at has allowed me to check out at 1pm if I checked in after midnight

Plussat: The Casino was nice. Restaurant was good!

Miinukset: They didn't clean my room the whole time is was there! The AC sounded like a jet every time it started! I talked to them every day and they did nothing!!

Miinukset: Room was not clean

Miinukset: The bathroom smelled like mildew and the shower curtain smelled strongly of it

Miinukset: It was definitely not up to the expectation relevant to cost

Plussat: Clean

Miinukset: No

Plussat: The overall cleanliness of the entire hotel and the super awesome and friendly staff there. The free breakfast was hot and quite varied - we loved it! We definitely want to go back to that motel!

Miinukset: The carpet felt sort of sticky under bare feet and there was mold inside the A/C when we shone a flashlight in there, other than that, it was awesome!

Plussat: Convenient location

Plussat: We like Quality inn, & it close to places we go

Miinukset: We really don't like Direct TV , prefer Dish

Plussat: The lobby & breakfast.

Miinukset: It was a pleasant surprise!

Plussat: clean and quite.good location

Miinukset: no

Plussat: The location

Miinukset: Our room was directly across from the front desk. The phone rang all nihht long, waking us. The noise from the pool was super loud too.

Plussat: Friendly & helpful staff. My mobile phone erased the key cards multiple times but the staff handled each occurrence of re-coding the cards as if it were the first. They also exchanged several large bills for smaller ones for my snack-vending needs.

Miinukset: The room was clean, however, it had an unpleasant odor. Possibly just in need of a thorough carpet deep-cleaning (it was a non-smoking room). I bought a can of dry air-freshener and sprayed directly onto the carpet and all was well after that.

Plussat: Staff and the Breakfast Buffet.

Plussat: Super staff even brought milk cartons to our room.

Plussat: Clean, comfortable and affordable. Good breakfast including egg product, sausage, gravy and waffles as well as healthy choices.

Miinukset: Good gravy but no biscuits the morning I was there. Used English muffin instead.

Plussat: Size of room and appliances.

Miinukset: Staff not very accommodating for basic needs.

Plussat: It could have been a reasonable stay

Miinukset: My confirmed reservation was not honored because they could get more money. I was told I could have a room if I was willing to pay $70 more. I walked over to the Hilton and they gave me a room with breakfast, were very considerate, and gave me a good price considering the fact I was roomless that night. Incidentally, my reservation was made in early February for a stay in April. I made the reservation in order to get a good rate. I was apparently not the only one whose reservation was not honored by the manager.

Plussat: Loved the staff yes the eggs were fluffy the bacon was perfect, the gravy was excellent along with the biscuits

Miinukset: I felt a little uneasy with the staff all being at the comfort suites & no night staff at Main Stay I would not have stayed if my husband had it been with me but the main thing I did not like was they did not have my reservation I should them my confirmation number but was told that was from booking.com not them so therefore I was charged a higher price by Main Stay. They said they have been having trouble with booking.coms Reservations. With a confirmation number I feel like I should have been charged the price I was quoted in the first place

Plussat: ,wswsQ

Miinukset: The receptionist was amazing she helped me .also I needed a late check in and late check out. So they not only accommodated me they made it easy

Plussat: Two buildings

Miinukset: Far from softball fields

Plussat: Nice lobby. Enjoyed the popcorn and cookies. Good coffee and breakfast selection. Nice young man at counter during the day.

Miinukset: Checking in, my reservation could not be found! Couldn't find front desk and lobby of Mainstay. Had to go next door. Evening clerk NOT friendly at all. Even with my printed confirmation, she tried to tell me I had NO reservation. She was able to give me a comparable suite--she made it sound like she was doing me a big favor. Again, I HAD A RESERVATION AND MY PRINTED CONFIRMATION. Our suite: No light bulb in one of the lamps, clock radio wrong and unable to be changed, TV didn't work, didn't get coffee packs replaced after using. All but coffee were corrected on day 2.

Plussat: It was 10 minutes from where we was going.

Miinukset: No

Plussat: Location was great and didn't to experience the breakfast. We were there for a softball tournament and our schedule only allowed us to be at the hotel 3 1/2 hours for sleep. Sorry couldn't be much more help than what I've answered.

Plussat: Loved this place! Clean and very friendly staff!

Miinukset: NA

Plussat: The hot tub. The bed was comfortable.

Miinukset: They gave us a queen and said it was a king. We did bring it up to them.

Plussat: breakfast was good

Plussat: Accommodations and staff were excellent.

Plussat: The bed was super compgt and the staff is friendly and helpful

Miinukset: The breakfast is not free it was 10.95 per person

Plussat: Good food clean pool clean room nice staff

Plussat: Everything was great, no complaints.

Miinukset: The only thing that needs help is the pool water was dirty and smelled bad.

Plussat: The room was nice and clean.

Miinukset: The pool had a terrible smell to it and was green.

Plussat: The room was clean and the staff was really nice

Miinukset: No! Everything was satisfaction

Plussat: Meet our needs

Miinukset: Pool was cold with slimy water.

Plussat: The breakfast staff were very nice.

Miinukset: Check in lady was kind of rude and not very friendly. Pool was cold and a/c was blasting high throughout whole hotel, so was a very chilly walk back from pool. No bedding for the pull out couch. Tried to call front desk but neither phone worked.

Plussat: Easy check in process.

Miinukset: The front desk clerks were not knowledgeable or very attentive.

Plussat: Check in was quick and easy no problem but not very friendly. She hardly looked up and me and didn’t explain much to us.

Plussat: Everything was good the staff was nice

Miinukset: Everything was good

Plussat: Clean rooms. Great breakfast!

Plussat: Everything

Miinukset: Everything was fine

Plussat: Location

Miinukset: My door keys card had to be reset every time we were trying to go in the room we were eventually locked out had to wait about 3 hrs for them to open our door to get our stuff n be moved to another room at midnight finally got to sleep about 3 am ridiculous only got $30 comp to room should have gotten a free night for all the trouble we had

Plussat: Beds really comfortable. Room very clean.

Miinukset: Key cards took up to 20 inserts before opening door locks eve after being relayed twice and being told maintenance would look into it.

Plussat: The friendly front desk staff and the attendant during breakfast.

Miinukset: No, we were very satisfied.

Plussat: Everything about the hotel was good. Would definitely stay there again.

Miinukset: I had a yeti cup missing from my room. When I called the front desk they said they would look and ask around and call me back. No one ever responded to my call.

Plussat: Everything about my stay was great. Wood floors and a nice breakfast.

Plussat: The beds were comfy and the blanket was warm enough.

Miinukset: Toilet was stained. Ironing board was broken. The shower head faces to far toward the the shower wall.

Plussat: The room was very clean. The breakfast was also really good and the breakfast attendant went above and beyond to make sure we had everything we could want for breakfast. He was awesome!

Miinukset: The pool needs work. Traveling with our kids we really rely on the pool being clean and not freezing cold. Unfortunately this pool was really dirty and not heated at all. The hot tub was also closed for our stay.

Plussat: Easy to get into the parking area!

Plussat: Rooms were fine staff was friendly breakfast was ok mix for the waffle maker was so thin you couldn't even make a waffle.

Miinukset: I booked 2 rooms with 4 of my grandkids who were all excited to go swimming and of course pool was closed...i feel that when you make a booking you should be notified if pool is closed..

Plussat: The continental breakfast.

Miinukset: The rooms were filthy. I overlook a lot of things, but these rooms were absolutely filthy. Even after I complained about it they came close but you could tell just was not cleaned. I actually used one of my dirty socks to cover the remote control.

Plussat: Nothing

Miinukset: Very dirty, staff horrible customer service, beds had bed bugs.

Plussat: Location

Miinukset: Hot tub could have been cleaned, breakfast could have been better

Plussat: Improve on breakfast

Miinukset: Not enough choices

Plussat: I like the quiet rooms, the cleanliness, the professional and welcoming staff. Everything in the room is in good working order.

Miinukset: The hotel is starting to show it's age in things like the carpet, especially in the stairwells, and the privacy drapes in my room are stained, and starting to come apart at the bottom. I personally would like more electrical outlets by the bed. I sleep with a CPAP machine, and an Oxygen concentrater, both of which need to be plugged in.

Plussat: Breakfast was great. Staff was helpful.

Miinukset: The bed was very firm and I did not sleep well.

Plussat: They were not open when we had to leave, need to adjust times to accommodate oil field

Miinukset: They were not open when we had to leave, need to adjust times to accommodate oil field

Plussat: Yeah it seem like they were brand but the rest was good the bed was comfortable staff was friendly reception was fantastic

Plussat: Cleanliness and staff was wonderful

Miinukset: Close to the casino

Plussat: Friendly front desk Staff Accomodations Price Breakfast Location

Plussat: We like the breakfast, fridge, microwave, and coffee all in the room. We stay here because they have a pool and hot tub. It has all the basics that we need.

Miinukset: The only thing I don't like is they don't have a shuttle to take you to the casino. If they had a shuttle it would make it perfect.

Plussat: The staff was very hospitable and it was an easy relaxing stay.

Plussat: There was not much good thing about the hotel ,but the room was really clean and nice.

Miinukset: There was lots of bad things about the hotel. One of them was the staff. She was really rude and didn't have a good attitude. When I asked her for a extra towel she questioned me for why I was needing more towels or shampoo. The gym was not clean.

Miinukset: Very noisy

Plussat: Clean good customer service

Miinukset: Toilet seat has seen better days.

Plussat: this was my 2nd stay there. The personnel at the desk are very helpful and friendly.

Miinukset: there was a spider with a web there to visit me when I went to turn on the lamp on the desk. Unfortunately for him, he won't be there to great any other guests. It didn't seem the a/c was working properly as it turned off and on a lot even though I know the room was not 65 as the thermostat was set. I wish whoever set up the computers in the business center would reconfigure the printers so you don't have to go ask somebody how to print off a page. Thats all!

Plussat: It was peaceful and quiet

Plussat: I myself liked the location,,

Miinukset: No coffee pot in the room

Plussat: Nothing.

Miinukset: How the whole hotel reeked of cigarettes.

Plussat: Had kitchenette in room no oven though

Miinukset: I ordered food while there and had my sick children in the room too and the staff would not allow the delivery person to bring it to my room on the third floor way down from the elevator so I had to leave my children alone just to go down and get the food, when we first got there we had problems getting in the room too as if they don’t keep up with the rooms

Plussat: It was great.

Plussat: The staff was very happy and accommodating. The room smells great and was very clean. The stovetop works great and the refrigerator which is large was very nice to have.

Miinukset: No pots or plates or utensils. Also no coffee pot. Maid service or a broom would be nice at least everyother day. Policy says available for a extra fee. Maid service every 2 weeks.

Plussat: Everything

Miinukset: Nothing