Holbrook hotellia

Plussat: The person at the front desk was friendly, welcoming, and very efficient. The location is perfect, close to freeway and dining.

Plussat: Perussiisti hotelli nopeaan yöpymiseen road tripillä, hyvä aamiainen ja hyvä sijainti jatkaa aamulla matkaa Petrified Forest National Parkiin.

Miinukset: kaikki hyvin

Plussat: Great breakfast and comfortable bed.

Plussat: Very nice and clean place, great staff very helpful

Plussat: Breakfast was great! Beds and pillows were great, AC, great. Quiet and comfortable.

Plussat: Clean room, comfortable bed, courteous & helpful front desk staff. Breakfast always included.

Miinukset: Cramped shower & toilet area. Tub/shower older & creaked with every step.

Plussat: New finishes, cozy inside, good breakfast

Miinukset: Front desk at check-in seemed like I was interrupted her.

Plussat: The pool and hot tub were great!!

Miinukset: Front desk girl refused at first to offer us a 1st level room because she said they were "reserved " for people with pets. She finally gave us 1 but I felt like I had to beg for it. We found out later most of the families on the 1st floor did not have pets??

Plussat: They take pets for a small fee ($15). The beds were comfortable and rooms are clean. The breakfast is good. There is truck or RV parking and is safe.

Miinukset: N/A

Miinukset: They have a nice indoor swimming pool with no life guard, but very limited hours. I wouldn't cost them anything to have hours both in the morning and evening, and it would them be much more useful.

Plussat: Spacious and nice room despite the outside look of a motel. Simple but hot breakfast - nice way to start our day in cold December.

Miinukset: A/C in the room was not on when we arrived late at night. So room was very cold. Blanket is too thin. It got cold during the night.

Plussat: Location, price, comfortable bed

Miinukset: Front desk clerk was rude. Bathroom has (what appears to be) mildew in tub crevices. Public areas are worn - stained carpeting. Front desk clerk publicly announced my phone # AND my room # - my privacy and safety was not a concern. I mentioned that her actions made me uncomfortable and her response was “okay” in a sarcastic tone.

Plussat: Location!

Miinukset: We have been staying here for the last 10 years. This years breakfast was a big disappointment.. no elevator, so steps are harder as we are getting older. Shower are in the tub, old tubs and very noisy, tinny sounding! Rooms are not sound proof! Carpets need cleaning or replaced..

Plussat: The hotel is at a good location & the employees are always helpful. They have a nice b'fast but would be nice if they'd add bagels or english muffins.

Miinukset: this would be offered as a suggestion. We had one of the deluxe rooms that had a nice sofa in it. Problem being the wall behind the sofa is a dark red and there is no lamp anywhere near thus making enjoying the sofa to read, etc is impossible.

Plussat: Everything here has improved ... on each of our many visits. Breakfast is better, open till 10AM, which is better than most other motel/hotels. Free dinner on Wednesdays ! Holy cow ! ! Tiled Showers in our King room, GREAT ! Easy to use cable service and remote. Easy parking. Very comfortable bed.

Miinukset: Lazy people banging their suitcases down the outside steps early in the morning ! An elevator is needed for 2nd floor guests.

Plussat: Bed was comfortable. Room had updated, modern décor.

Miinukset: Bathroom still contained poorly patched ceiling from a past water leak. We requested a quiet room and received a bottom floor room in the middle of a long hall of rooms. Around 9 pm, the room upstairs (220) sounded like a wrestling match had started. This went on for 30 minutes. Kids jumping off beds.

Plussat: The location is good for our travels. We always like to stay here if we're traveling through.

Miinukset: The rooms are nice size in their deluxe room but the bathrooms are very small. The deluxe rooms have a nice couch in them but after it starts to get dark there are no lights around the cough to read by.

Plussat: It was close to the location I was visiting

Plussat: Very clean and comfortable. Friendly staff and great price. I would highly recommend. First experience with an off brand hotel and it was amazing!

Plussat: Perfect base camp for visiting Petrified Forest National Park. Comfortable bed. Friendly night staff.

Plussat: Easy parking, easy entry, friendly staff all of our previous visits including this one, Keurig coffee maker, easy simple cable service, indoor pool & jacuzzi, cookies @5PM, stores, gas stations & restaurants close by, by car only.

Miinukset: We don't like the fact that ALL these hotel chains end breakfast TOO EARLY !! We can never take advantage of early morning breakfasts !! 9:30AM is TOO EARLY to take the breakfast foods away. 11AM would be reasonable !

Plussat: Well maintained, good climate control

Miinukset: There were no eggs or sausage when we arrived for breakfast at 6:45. We waited a half hour for the next batch to be prepared and we finally just left without breakfast. The coffee was too weak, not worth drinking. The breakfast experience tainted our stay

Plussat: Friendly staff, clean, good breakfast, kids liked the pool and hot tub.

Plussat: Hotel was easy to find and the woman on reception was nice. The room was nice and clean.

Miinukset: No lift but not the end of the world. Room numbers were a bit confusing.

Plussat: Great location! Found the hotel quickly when driving to Holbrook. Also, the complimentary breakfast was very good. We enjoyed the DIY waffles!

Miinukset: Not too much. The bed seemed small for the room size, but overall was sufficient.

Plussat: Close to the south entrance to Petrified Forest.

Miinukset: A little dated.

Plussat: Room was large. King size bed, had a newer mattress which was very comfortable. WiFi was excellent. There was a good size refrigerator and a microwave in the room. A comfortable sitting area.

Plussat: It was located easy on/off freeway. Beautiful room andcstaff was amazing.

Miinukset: No. very nice for sure

Plussat: Adrien at the front desk was pleasant and helpful. Room was very nice, clean and comfortable. We were close to a fun locals bar which made the stay complete.

Plussat: Staff were very personable.

Miinukset: Soft mattress. TV remote didnt work. Queen bed had only one night stand.

Plussat: The staff was nice and pleasant

Miinukset: Old needs remodeling Very poor water pressure. They had not turned on the air conditioner. So being in AZ in summer the room was like a furnace when we first went in, we turned on the AC and left . Came back 2 hours later and it was bearable.

Plussat: Nothing, Debited over $200 from my account for a $72 room. Front attendant was rude to us, shower did not work.

Miinukset: EVERYTHING!!!!

Plussat: The staff were incredibly accommodating and kind. The hotel was clean. Dogs were welcomed. Hotel is older, and definitely not 2.5 stars.

Plussat: Location was great.

Miinukset: Oddly, I don't complain much but the pillows were strangely small...

Plussat: The location is very convenient to the highway. It was clean, the breakfast was very adequate.

Miinukset: The stairs going to the second floor were not convenient for my husband who injured his leg two days earlier. It was difficult to find a parking place for a trailer that was safe.

Plussat: Very nice rooms, clean.

Miinukset: Mgr. was hard to understand. She did not have a reservation, insisted that I had already checked in when we had just arrived. Insisted that I was not who I was. That the address on my license what incorrect. Took 30 minutes to get checked in.

Plussat: I really liked the clean room and soft pillows. it' was close to the Petrified Forest and the Navajo museum and Visitor center is right down the street. The free breakfast was nice with a lot of choices. The staff was nice and the indoor pool was clean.

Miinukset: loud A/C

Plussat: Room was very clean and well kept up.

Miinukset: The bed was hard and outside pet area was dirty.

Plussat: Breakfast was better than average, Location was absolutely perfect for us. A smoking room was available for us.

Miinukset: Bathroom door clearance relative to the toilet needs to be better. Toilet & shower area is very small.

Miinukset: Great time and

Plussat: Location and staff.

Miinukset: No

Plussat: The room looked nice, it was clean. The bed was comfortable.

Miinukset: The facet leaked all over the counter. The coffee pot leaked all over the counter. The price for pets are too HIGH.

Plussat: Hot shower

Plussat: Friendly staff

Miinukset: The orange rooms

Plussat: Inexpensive and big room

Miinukset: The handicap accessible room had lots of ice in front of the door. Ironic. The shower head could rinse shampoo out of a bald man’s hair. The swimming pool room was cold. The water in the pool was cold. I didn’t even try the breakfast, because I didn’t want my husband to slip on the ice on the way there. I tried to call the hotel after we left to check if we might have left a prescription there. I was never able to talk to someone there. I was on hold for 15 minutes and my call was never answered. I did get to list to the HoJo commercial about 15 times. I am not happy.

Plussat: The room looked nice and was updated. The price.

Miinukset: Bugs everywhere as we tried to get in room, pool not open until 2 pm. 3 adults/1child put to book and had all week at different hotels. When I checked in she said it only said 2 adults so I had to pay an extra $10. Breakfast until 9 am-early for weekend.

Miinukset: The staff were unresponsive, boorish, and not military friendly.

Miinukset: Breakfast was horrible. Lack of many things like yogurts, pastry, fruit, unlike other best western in other locations.

Miinukset: Old toilet model. Doesn't flush well. Wasteful. Need to upgrade to newer models that use much less water and more efficient.

Plussat: Everything

Miinukset: No grass for pups

Plussat: This hotel is in a good location with easy access to Interstate 40. The staff is very friendly and professional. The rooms are clean and comfortable. The property is well maintained and clean. The parking lot is in good condition. Restaurant nearby.

Plussat: Nothing !!

Miinukset: We did not have any water until late at night. We did not have it at all all night long. And There was no breakfast

Plussat: Allowed to check in early

Miinukset: Room location

Plussat: The staff members were courteous and friendly

Miinukset: Temperature control in the room was very difficult. Included breakfast was poor. Breakfast room was way too small to accommodate the number of people

Plussat: Lobby staff was wonderful

Plussat: Clean and safe no highway noise

Plussat: Room was large.

Miinukset: Had to carry up suitcases.

Plussat: Good location good bed and clean

Miinukset: When we checked in we was not told they didn’t have hot water and heater didn’t work. We woke up in the middle of the night freezing and couldn’t shower because they didn’t have any hot water

Plussat: For this trip we were traveling with dogs. This hotel was very accommodating, had a nice area to walk them. It was quiet even though it was fairly full. The price was very reasonable too. Good location with Denny's right next door.

Plussat: The room was very nice. I enjoyed having access to a microwave and a refrigerator. The shower was also quite nice and everything was very clean.

Miinukset: I had requested a ground floor room since I am a woman traveling alone with two large pets. As you may agree, it is easier for me to manage the two of them and a large suitcase on one level. I made the reservation early in the morning and noted this request in my booking. When I arrived, I had a second level room and no other ground room was available by the time I had arrived. I was not able to even bring my suitcase up the stairs and instead had to make several small load trips.

Plussat: It was quiet.

Miinukset: Linen odor, smells like it was washed with dirty sox.

Plussat: It was already nice and warm when we got there into the room

Miinukset: The floors were Cold no carpet

Plussat: The price was exceedingly awesome in a row of hotels that were two and even three times more expensive. Some of the higher-priced hotels were in obvious need of renovation and didn't look nearly as nice from the street as this one was.

Miinukset: Nope, in fact this hotel catered to people traveling with pets and had a potty area designated for them and set up with a cleaning station. So much nicer than having to hunt out a strip of grass along the street or behind a dumpster.l

Plussat: Well view , close to freewo.

Miinukset: Shower to small for big person.

Plussat: The pool

Miinukset: It has 2 towels only with a pool there no shampoo or conditioner and remote did not work

Plussat: Price, easily located near Interstate 40, call ahead to ensure you a room. Denny's located very close if you need to eat.

Miinukset: The bed in our room sagged on one side. Felt like I was going roll off while asleep. Shower was tiny. No room to scrub down without banging our arm, or elbow.

Plussat: Very friendly and helpful staff.

Plussat: Generally good quality for the money, very clean bathroom.

Miinukset: It was so cold, and even tho we turned the thermostat up, we could not get it to warm up enough to really sleep!

Plussat: Good value

Miinukset: Thin blankets, bed against wall

Plussat: The recommendation for dinner was great. I couldn't believe an Italian restaurant like the Mesa is in Holbrook.

Miinukset: They need to fix the AC/heating.

Plussat: clean, quiet and comfortable with a friendly staff and good location

Plussat: Bed was soft and staff were nice

Plussat: The hostess was nice, the room was a good value, but not fantastic.

Plussat: The bed we're comfortable and the rooms are clean and also the bathroom. And the lady at the front desk was very nice

Plussat:  

Miinukset:  

Plussat: Location

Miinukset: Breakfast time ends at 9 AM

Plussat: This is a bit better than other Super 8 motels I stay in - though aging, the facilities are very adequate and fully functioning - the bed in the room I usually stay in is very comfortable and has full sized pillows, unlike many motels in this price. The breakfast is good (not hot, but very good choices for a cold breakfast, including real butter -very important to me. For the price, you really can’t do better!

Plussat: The staff was understanding, courteous, and helpful.

Miinukset: Our room had Bes bugs, and we could not stay. Also, there was no elevator which is ok unless 1 in your party uses a wheelchair; which is true in my case.

Plussat: Nice bed and shower, friendly staff

Miinukset: In room heater worked well but very noisy.

Plussat: Price and location

Miinukset: Average hotel at a great price

Plussat: The bed was super comfortable

Miinukset: Room could be a bit bigger

Plussat: Price was reasonable. Easy highway access. Quiet.

Miinukset: The counters seemed unwiped.

Plussat: location, and price

Miinukset: that it was being remodeled when I was there....

Plussat: It was adequate

Miinukset: It was adequate

Plussat: Very friendly staff. The room is spacious and has a good bed. The pool and jacuzzi make for a relaxing moment after a long travel day. Basic breakfast is included. There are a few restaurants in the vicinity.

Miinukset: I would prefer not to use plastic cups, forks, spoons, etc. for the breakfast.

Miinukset: To far out of town

Plussat: Very pleasant room. Clean, comfortable beds.

Miinukset: The parking lot was very dirty. It was hard to get our luggage in without stepping in mud--my partner thought it was horse manure. Heat in the room was either cold or hot--no in between. We tried lots of adjustments, and it just wouldn't stay medium.

Plussat: The space in the room was just right. Good breakfast.

Miinukset: I'm sorry but there was an awful smell inside my room and the one used by my friends. We couldn't identify if it was in the curtains, bedding or carpet. The rooms were clean. Perhaps the problem was in the cleaning supplies used.

Plussat: Amenities

Miinukset: Cleanliness of rooms

Plussat: Staff was very helpful and the room was exceptional

Plussat: 'quickly fixed tv problem

Miinukset: The clock in the room was set one hour in front of what it should have been. Instead of 5 it said six. So I lost one hour of usable time and when you are diabetic and you have taken some of you medications and shots before you eat and it turns out that breakfast is still an hour away this can cause problems.

Plussat: Typical of the lower priced Wyndham properties, this place shows some wear and tear. But, also typical, the room was clean and comfortable and everything worked reasonably well. Average breakfast plus a pancake machine, but no fruit.

Plussat: I could park at my room. It's a basic "cheap motel."

Miinukset: Too expensive for a cheap motel. Not a big fan of Wyndham buying up cheap motels and creating a monopoly so they can over-charge.

Plussat: Quite place.

Miinukset: Everything was good except one guy who works there he lacks customer service and is pushy .

Plussat: Nothing. Looked nothing like the online photos.

Miinukset: Dirty, needed repairs. Breakfast was horrible and uneatable. Website didn't disclose pet fee per pet, very deceiving.

Plussat: Location was good. Water was hot. Breakfast was provided. Everything worked as expected.

Miinukset: Everything was really worn. Paint peeling, baseboards scuffed. Air vent falling off. Sink drain broken (but working). Electric switches not covering the holes in the wall. Hard to tell if it was clean due to all the wear.

Plussat: The staff was very friendly and I felt safe staying at the hotel.

Miinukset: Things could have been fixed in the roomy

Plussat: the staff was friendly location was nice.

Miinukset: My room had an under sized heater which did not keep the room too warm and the curtains did not fit the windows correctly. I found it a little insulting that I was only offered 20%. I would think the head house keeper would have noted things wrong

Plussat: SUCKS

Miinukset: SUCKS

Plussat: Front desk staff friendly Price included voucher for a breakfast from a menu selection of about 7 items at restaurant next door...nothing spectacular, but a hot, real breakfast. In general (with a few short drop-outs amounting to at most about 5 minutes at a time) Internet was amazing when it worked - Tested at 24mbps

Miinukset: Heater (on AC unit) didn't work Bed was terrible - bouncy, noisy, loud Pillows were flat and insufficient Bedding was dirty (sheets) Floor was dirty - needed to be swept and mopped Black "droppings" on the floor beside refrigerator No accessible electrical outlets...AT ALL Tub had crumbles of drywall/gravel/rock (?) materials in it Spiders mating on ceiling near shower/tub Bathroom light could not be turned on without fan coming on, when the fan came on it sounded like an airplane with mangled steel engines was landing Paper thin walls, I could understand every word of the TV program in the rooms beside me, at a moderate volume. Paper thin ceiling...I could hear every time the upstairs room guests walked around...and especially every time (all day and night?) their child ran back and forth across the floor...over and over again Almost impossible to get into bathroom: You had to open the door, step around the door, close the door, then move to toilet/tub FWW, the sink was located outside the bathroom, so some might like that Curtains did not adequately cover the window, were falling/had fallen off the curtain rod on both sides of the window Bolt lock on door didn't work I have pretty low standards for a hotel/motel room. This one was not even close, even for my low standards.

Plussat: Hotel looks OK from outside but not maintaining as per Americans best value mortel standards. They are giving Mexican food restaurant coupons for breakfast and will provide single pan cake,I strongly recommend to stay in KOA campground instead of this.

Miinukset: Room maintaince poor.Coffee Maker and microwave was not working. Ice maker machine was not working. Very old 1985 model television. Very old air-conr and it fix in corner of room near to celing. train going sounds night. Bath room not cleaned and old.

Plussat: It was close to where our meeting was.

Miinukset: The room was so dirty we kept our shoes on. They didn't clean the room after the first night. They gave us a vacuum so we could tidy up ourselves.

Plussat: With fridge and microwave.

Miinukset: Room stinks

Plussat: Entirely comfortable & convenient, very helpful & engaging staff. Good efforts to upgrade—love the wooden floors. Breakfast at the diner next door was modest but “just right” (still--they need ketchup!)

Miinukset: It’s an old, worn place where great efforts like the nice new flooring cannot eclipse the worn bathtub or off-colour baseboards. Also the noise of the train was unfortunate but that’s a town issue, not a motel issue.

Plussat: Nice staff.

Miinukset: Bathtub was small and dangerous to take a shower in. The free breakfast was not much. The credit card machine was not set up yet and would not take my AMEX.

Plussat: Easy to get to. Breakfast was included. It included waffles and small muffins.

Miinukset: Hairs in tub and bed. Room was very hot when we arrived (6:45 pm) and we could not get just fan setting to cool off the room. Couldn’t open the windows to let cool air in as next door guest was smoking outside. No telephone in the room.

Plussat: Quiet privacy.

Plussat: The staff Was very nice and the complimentary breakfast was pretty nice. Good choices in muffins!

Miinukset: They did not supply any toiletries, not even soap!! Luckily I had some in my car. Super dusty vents. And big stains on the sheets..again luckily I had blankets in my car that I just used. The staff was super nice and welcoming.

Plussat: Friendly staff, clean room.

Miinukset: It was dated.

Plussat: Free breakfast

Miinukset: The staff was very rude and there was a cockroach and other bugs in the hotel. I would never consider this a hotel. This should be called an inn. Very disappointing. The hotel was also not clean and there was no soap provided.

Miinukset: Imagine a hotel room without a soap and a shampoo. It was not clean. I did not satisfied!

Plussat: The price is right

Plussat: proximity to national parkstaff very helpful

Miinukset: needs updating. beds probably too firm/cheap

Plussat: Very clean and large room with king size bed

Miinukset: Bfast was continental, no eggs or sausage.. was good though , had waffles and cereal and pastry , juice and coffee.

Plussat: Room was large and clean. Recently updated.

Plussat: Off the freeway

Miinukset: Matteress, blankets, pillows, AC/Heater, bathroom, TV, ......

Plussat: Great location. Close to the highway on route 66. 20 minutes drive to petrified Forest. Good WiFi connection.

Miinukset: The room smelled like someone kept animals in there before we arrived. The smell was pervasive and hard to get accustomed to. The heat was on in our room and couldn't be controlled by the thermostat. Had to run ac to counteract heat. Limited breakfast opt

Plussat: For the misshape the manager gave me a free room because me room key did work. I went out to have a drink and I came back to see if the front desk could open me room there was no one to be found.