Hollywood Beach Resort Cruise Port

Nothing, awful experience, don't waste your money or time.

Everything was awful.Requesting a full refund. 2 couples. Guest regist. is in another building #1 got checked in to a dirty room, toilet backed up,portable A/C, bed nasty, on floor,smelled,tiny TV. #2 NEVER got checked in AT ALL, after 2 hours. Rude empl

Nice pool directly on boardwalk

Old room even though remodeled it was bad. And we got charged a $60 resort fee that we knew nothing about when we booked it. So we might as well have stayed at a $200 a night room because that’s what we ended up paying. It did not say anything about this when we booked it on your site. Elevators kept breaking and had to walk through a long basement area to use old service elevator. A LONG walk. Everyone we spoke to said it’s been like that for years

The location was good.

The hotel was run down and disgusting. I felt like I walked into the apocalypse. I’ve paid a quarter of the price for places better than this. The room was lacking as well, uncomfortable bed with deflated pillows. People yelling in the hallways all night. Apparently they air bnb out most of the hotel too. Two of the three elevators were broken and the building was on “fire watch”. Meaning safety features were non operational.

Nothing - terrible hotel, staff, experience. Should be shut down and not worth having this property. Needs to be completely torn down and all staff fired.

Everything, right from check in experience, room cleanliness, service, was absolutely ridiculous and miserable.

The check in was not on the premises and there was no one there to direct you. The elevator was broken. The "so called" ocean view was nonexistent. The air conditioner was broken. The whole experience was so bad that we cancelled our next reservation.